Fingerprint reader not working after hibernation

Similar Questions

• Pavilion dv6: fingerprint reader not working after update to Windows 10

  Hello

  Recently, after the update to Windows 10 fingerprint reader works just on my Pavilion dv6. I tried other methods I found on the forum, and I'm looking for a driver get the fingerprinter reader to work. I tried to download HP SimplePass (which has been removed from my PC by updating the operating system) in the hope he would get my fingerprint reader to work, but no luck.  I also looked in the settings (in Device Manager) for biomeric devices, and I found a driver with an exclamation point, indicating it wouldn't work. So, right now, I need a solution to get my to work on a fingerprint reader.

  Thank you

  Nathalie

  Hello @Nikil1503,

  I don't know that if you follow exactly the documents there will be no problems. It will be a good learning experience!

  After the return to let me and the community to know how it goes.

  You're welcome, have a great day!

• HP Envy 17 j015eo: fingerprint reader not working after update

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  @Nicolaj123dk

  System:

  HP ENVY 17-j015eo notebook PC

  Eagle Driver validity sensor:

  File name: sp63418.exe

  (26.2 MB)

  Program HP SimplePass current (up-to-date):

  sp76923 HP SimplePass V8.01.62has 32/64 bit W7 - W10

  Nicolaj123dk wrote:
  

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  Comment

  • The Eagle sensor recommended is actually suitable for Windows 8.1 (and 8); the driver works in Windows 10.
  • The program supported the series 8 HP SimplePass is evaluated from Windows 7 to Windows 10.

  

  IF you were using previously series 6 HP SimplePass (any version of HP SimplePass 6.x):

  • It is time to move as a result of program series 8 HP SimplePass supported.
  • Even if you have an export of your webcards (Web sites / passwords) of this older version of SimplePass, you can use file .tsd (import) series 6 in series 8 HP SimplePass.  The two sets of program are NOT compatible.  There is no program of conversion of encryption between the two programs.
  • When you switch to the supported HP SimplePass version, you must create a new database of your Web sites / passwords.   This means you must create all new connections to fingerprints.
  • The new export file "webcard" is called the vault to series 8 HP SimplePass program.  The suffix of the file is ".opi".  The export process is similar to the old SimplePass program; you export your vault entries from within the SimplePass program to the file .opi.  The file is encrypted - keep - the in a safe place.

  

  Help, suggestions and examples:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Before performing any advice given here (or unfortunately), verify that you can connect to your computer using your password.

  

  Optional:

  Create a style admin with a password for the local account that you can use to connect to your computer if the need arise (everything happens on the side).

  See the Section:

  • Shelter account -Solutions for access, account administrative secondary

  

  In the document...

  Procedure - updated / (install HP SimplePass Re)

  Start by creating a Restore Point

  See Section

  1. Create Restore Point

  

  If you have installed any version 6 HP SimplePass

  • Uninstall the program from HP SimplePass version 6.x of programs and features >
  • Restart the computer and log in

  

  If the installed validity sensor driver is courses (as recommended):

  1. Uninstall your driver Validity Sensor in the Device Manager (do not remove) >
  2. Restart the computer to enable the driver to reinstall

  See Section

  1. Reinstall the existing fingerprint driver
     • Option 3 is to install the driver in Device Manager
       • Method 1: Reinstall the existing driver

  --------------   OR ----------------

  If the installed validity sensor driver is exceeded (old):

  1. Download driver validity Eagle
  2. Uninstall the existing driver from the Device Manager AND check the box to delete the driver >
  3. Close all programs >
  4. Shut down the computer > seconds >
  5. Start the computer and log on >
  6. Install the downloaded driver

  See Section

  1. Reinstall the fingerprint driver
     • Option 3D remove the driver from the Device Manager and install

  

  Then, check / adjust the settings to logon Windows 10 (fingerprints).

  See Section

  • Order of events is important
    • Logon Windows 10- Connection options

  

  If you have not already done after the Windows logon is (still) works, it's time to install HP SimplePass.

  See Section

  1. (Re) Install HP SimplePass software
     • Install the software Series 8 HP SimplePass

  When you see a post that helps, inspires, gives a cool idea.

  or you learn something new, click on the Thumbs Up on this Post.

  Fixed / responded? Click on the accept as Solution to help others find answers.

• Fingerprint reader not working after update

  I have updated to iOS 10 and now my fingerprint reader will not work. I have a 5 s.

  You may need to setup it upward > ID use touch on iPhone and iPad - Apple Support

• Fingerprint reader not working after upgrade to win 8

  HP Pavilion DV6T

  Product number: WW142AV

  Operating system: Microsoft Windows 8 (64-bit)

  I upgraded to WIN8 pro to Windows 7 home premium, a few days ago.  Now my fingerprint reader is no longer lights up or scan my fingerprint.  I checked the driver in Device Manager and it says that the driver is up-to-date and that the equipment is working properly.  I also downloaded the latest update of the software Simplepass Win8, but it does not help.

  Nevermind, I found a good solution to the KingsRook14 user on a microsoft answers forum.  It worked for me!

  Validity for WIN8 sensor fix

• Fingerprint reader not working after IE10 update

  Hello everyone,

  Have you had recent problems with your fingerprint reader?

  Do you have the version 8 for Windows or Internet Explore 10.

  Your software SimplePass stopped you asking if you want to store the log information?

  There is an update of the software SimplePass and is for Windows 8, but it also upgrade problems helps to internet explore 10.

  Here is the link for the update. I hope it's useful for you.

  I hope this is a useful link!

• X 240, fingerprint reader not working after sleep or lockscreen

  Hi all

  I have a new X 240, and the fingerprint logon no longer works when the computer comes out of standby or a lockscreen (screen saver). I checked other solutions here and on other sites, namely:

  1 uncheck the option of the power of the drive in the Device Manager, fp

  2 and waiting for 30 days of switching within the parameters of Lenovo

  None of these solutions have worked. I have the latest version of BIOS and FP driver. I did ensure that the public Service has been enabled in the BIOS, and I even changed the settings to only allow internal reader to FP. Yet, the public Service will work when I first power on the laptop, but not after the stand-by recovery. I checked in Device Manager after you manually enter the password, and it is said that the PC is up and running.

  I am at a loss, and I want to exhaust all possibilities before calling tech support. Any suggestion would be appreciated.

  Fixed.

  I usually use system update to check for new versions of software from Lenovo. Don't take SU that he had a new version of the reader of the public Service. Just to be sure, I checked on the Lenovo Web site and now there is a newer version of the player FP. I had to download and manually uninstall the previous version. He is fine now. However, I do not understand why Lenovo-why doesn't SU hang updates? It is not the first time this happens, moreover, neither is it limited to this laptop (I own or have owned a T60, X 61, X 200, X 201, X 230, T410 and now the X 240).

  In any case, the public Service works correctly now. I hope this helps someone else.

• Often fingerprint reader stops working after laptop wakes from sleep (Pavilion dv6)

  I am convinced that the fingerprint reader is fine. There must be a problem with the driver may, something inconsistent with a recent update of the Windows 7 software?

  The scenario:

  • Laptop works very well.  I put on standby when I'm done and use the mousepad to wake him up.  LED fingerprint reader blinks, and I can drag my finger to log on.
  • At one point, after a few times to put the laptop to sleep and wake, the fingerprint reader does not.  No flashing.  I slide my finger and the player does not respond at all - is not yet tell me that there was a bad reading.
  • If I login and log back in again, no change. However, if I do a reboot, everything is fine - the fingerprint reader works again.

  I watched over and over again for new drivers and installed.  Nothing seems to affect this scenario.   Unfortunately, this has started to happen about 9 months ago () and because of the sporadic nature of it, I was not attentive enough to know the 'precise' point in time when it started happening.  My instincts tell me that there was some sort of update software/driver along the way which is originally the fingerprint reader not do not work right.  I hope HP continues a relationship with these companies to fingerprint reader and can transmit these questions so that we can do a software update.  But... I don't know if it has been abandoned.  My laptop is still under warranty, but it would be ridiculous to send in just this problem.

  I hope that someone has heard of this on the dv6 and may know a solution.  Thank you!

  My system is a HP dv6-6145dx.  I am running Windows 7, with the latest updates.  The integrated fingerprint reader works on HP Simple pass 2011 v5.1 and Validity Sensor driver 4.3.205.0 version.  When I try to launch the Simple passage interface, it loads the database, but then the application disappears.  I tried to uninstall and reinstall the software, but makes no difference with the issue, I noted.

  "If you keep an open mind, life will give you more opportunities."

  No problem, I am completely I shouldn't bother with Pass Simple version 8.  I advanced and installed version 6.  I did not yet get no joy, so I did a little more digging and found one more late Validity Sensor driver, version 4.3.304 (not noted in the list of update driver for my laptop model).  IT WORKED.  I can now go into hibernation and the fingerprint reader remains functional when the system is out of hibernation.  Previously, it was pretty much guaranteed became disabled.  So... it looks that my problem is now solved.

  

• Fingerprint reader not working not

  HI, I just recently to upgread my laptop operating system from windows 7 to Windows 8.

  Everything works well except for my fingerprint reader, his work not at all.

  I had downloaded and installed all the drivers from the Web site below, but it still does not.

  Can you help me solve this problem?

  Product name: HP Pavilion dv7 Notebook PC

  Product number: A3V80PA #UUF

  Current OS: Windows 8 Pro 64-bit

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132 & LC = on & CC = US & DLC = in & sw_lang = & Product = 5207...

  Press the Windows key + X and select Device Manager. Under biometrics, fingerprint reader not appear without one? or one! icon next to him?
  
  You mentioned that you have installed the driver. Did you also install the program SimplePass found on the link below? I saw a version of Windows 8 for the unit, but the version of Windows 7 can work. If the version of Windows 7 does not work, try right-clicking on the SimplePass program and select troubleshoot compatibility mode to see if it gets it to work.
  
  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-103162-1 & CC = US & DLC = in & LC = on & os = 4063 & Product = 5207968 & sw_lang =

• Satellite A110 - 228 LAN not working after hibernation

  Well, subject says it all, really. Network (wired) LAN does not work after hibernate.

  It seems that it cannot find the DHCP server, so after a while, he gets a 169.* address.

  After a reboot, the network works as usual (Gets an IP address from the DHCP server)

  Tried the usual things, disconnect the cable, disabling the device LAN, the battery or the AC adapter, the behavior is reproducible.

  The wireless network will be restored after a hibernation.
  He needs a little help (right-click on the icon and 'recover' or whatever it is called in English)

  Any suggestions?

  Wilm Boerhout

  In Device Manager, you will find the Lan card. Then, you can select the properties of LAN card. In the local network, properties of the map please select the Advanced tab
  Here you can activate some interesting functions and change for optimal performance.
  You can try to change some changes. Maybe it will work

• Fingerprint reader not working not not after sleep

  So, I've mentioned this problem in a previous post and was directed here http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67245 which is a patch that could solve this. This patch did not work. What happens when my laptop back to sleep or the fingerprint reader does not, it says "waiting...". "the top of the screen instead of the normal scan message and don't answer not, or in some cases when I click on other identifying information, it shows a third account (first is my account, second is the account of the player, and the third is a thing stop sign that says that the fingerprint reader is not attached). When I connect with my normal password and try to go to the fingerprint software, it appears a bit is window that is labeled Digital Footprints Lenovo 2.0 and the message "Please wait...". ».

  Other then returning to sleep the fingerprint reader has been working well. Any suggestions are greatly appreciated, thank you.

  Edited to add link patch.

  Well, I was still functioning, but I'm not exactly sure how. I'm going on what I've been through so that you guys can get an idea and fix if necessary. To start I spoke to Ms support and I worked with them for a very long period. They tried different drivers installation (other AuthenTec then) and every time we did it he would say "Fingerprint reader is not available" at the opening of the session. They have tried to change the power settings and devices that could wake up from my computer and that had no effect either. I called Lenovo and they basically just told me to download the software that was already on the computer and change the option to have it wake up the computer, which does not exist. They were very helpful.

  What eventualy get it working (and it's been working so far), is to uninstall the driver and software. Then reinstall everything and install the patch link above. The first time I install it, I just double clicked on it and went through the installation process. But you must go to the folder, he settled in (C:\DRIVERS\VISTA\FPIRPON\) and double click on FPIRPOn.reg which will add the fix in the registry. In addition to this I also went into the Device Manager and unchecked the box that allows the computer turn on of the fingerprint reader under properties-> the power management of the device. The last thing I did was make an edition of registry to force reset USB every time that wake from sleep. I found the registry change here http://support.microsoft.com/kb/928631/en-us.

  So I'm sure it's the patch that fixed when I installed correctly it because I tried both the thing of power management to prevent of turns off AND editing the registry and it did not work. I also thing that Vista SP1 solves what the registry edit did, but I tried anyway because I was desperate haha. I'll cancel the registry change and thing of management one of power at a time and see if it still works. If it does not continue to work I guess it's a hardware problem and want to call Lenovo to get it repaired.

  Anyone who has this problem I would say that they are trying the patch in the link I posted (http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-67245) and follow the installation instructions carefully. Good luck!

• Logon with fingerprints does not work after update of Windows 10 1511 threshold 2

  Connect to Windows with Windows 10 digital fingerprints and native integration of fingerprint worked well after a new install of Windows 10.

  However, yesterday I received the update of Windows 10 threshold 2 aka 1511 update. After this update, I can't connect with my fingerprint more. Removal of fingerprints and re-learning of the fingerprints with Windows Hello do not help. I tried different fingers and made very prudent recognition. But even when the windows screen lock and trying to connect with fingerprint reader doesn't fail. Windows says it's the footprint of evil and after 3 attempts, I need to enter the PIN to login.

  How can I reactivate fingerprint logon?

  Driver: 4.5.317.0 (PS Synaptics sensors), signed by Microsoft Windows Hardware Compatibility

  The problem was resolved when a new driver has been installed by running the tool "System Update" on my Thinkpad Lenovo. The driver is installed by the tool is "Common validity of fingerprint driver 4.5.503" (the Watch Windows Device Manager driver Synaptics FP sensors 4.5.503)

• Fingerprint reader not working not not upon awakening from sleep for the windows login

  Hello
  I have a new T540P with a validity fingerprint reader.

  About 80% of the time, the fingerprint reader does not meet the windows login screen after the wake up the computer from sleep mode. It works 100% of the time when starting from a stop position, however. Once connected, it also works 100% of the time. The question arises when you log in to windows.

  I tried many things

  -uninstallation/installation of the device in the Device Manager and finger print manager pro software

  -prints of setting through two fingerprint Manager software pro (lenovo) OR through the windows built in options of the control panel of the fingerprints

  -disabling "allow windows to turn off this device to save power" in Device Manager.

  Thus, I must say that I have an another T540P I ordered as a replacement. Both models encounter the same problem.

  Is it a matter of broad platform affecting all models of T540P? It's frusterating.

  
  

• Fingerprint reader not working not not on ThinkPad T450s on Windows 10

  The reader of the FP does not work on my T450s on Windows 10, even if drivers "Synaptics PS sensors (WBF) (PID = 0017)" are correctly installed.

  I can get into the Setup Windows Hello of fingerprints (screenshot below), but the reader of the FP doesn't do a thing.

  Following the suggested steps in Fingerprint-support-on-Windows-10-ThinkPad-T440-and-newer does not change.

  The laptop is "new" and I didn't Win 7 or 8 before to test drive the FP, but the driver is installed without any problem - so I guess this isn't a hardware problem.

  I'm happy for any suggestion.

  

  

  Problem solved. Indeed, it's a hardware problem.

• Envy 15 j139tx: fingerprint does not work after the upgrade to windows 10

  I have improved my ENVY 15 NoteBook Windows 8.1 for windows 10 j138tx. But after the upgrade of my fingerprint also does not work. I have updated software driver and it shows as follows.

  

  And the unit is also working (it is said ;-))

  

  But I can't add my fingerprint in sign in option. It does'nt allow me to set up.

  

  And when I open simple passage, it shows me after the error message.

  

  can someone please help me to reactivate it?

  Hello

  Open windows control panel, open programs and features, make entry for HP SimplePass right click and select uninstall.

  When this has completed, restart the laptop.

  When windows has reloaded, download the version of HP SimplePass on the following link and save it in your downloads folder.

  http://ftp.HP.com/pub/SoftPaq/sp71501-72000/sp71729.exe

  Once the download is complete, open your downloads folder, right click on the installer SimplePass and select "Run as Administrator" to launch the installation.

  Once again, when this has completed, restart the laptop.

  When windows has reloaded, open windows control panel and on the top right, next to the display by: select "large icons".  The new layout, select the HP SimplePass entry and see if you can set your footprint digital log - on.

  Kind regards

  DP - K