Fingerprint reader not working after update

I have updated to iOS 10 and now my fingerprint reader will not work. I have a 5 s.

You may need to setup it upward > ID use touch on iPhone and iPad - Apple Support

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  • Pavilion dv6: fingerprint reader not working after update to Windows 10

    Hello

    Recently, after the update to Windows 10 fingerprint reader works just on my Pavilion dv6. I tried other methods I found on the forum, and I'm looking for a driver get the fingerprinter reader to work. I tried to download HP SimplePass (which has been removed from my PC by updating the operating system) in the hope he would get my fingerprint reader to work, but no luck.  I also looked in the settings (in Device Manager) for biomeric devices, and I found a driver with an exclamation point, indicating it wouldn't work. So, right now, I need a solution to get my to work on a fingerprint reader.

    Thank you

    Nathalie

    Hello @Nikil1503,

    I don't know that if you follow exactly the documents there will be no problems. It will be a good learning experience!

    After the return to let me and the community to know how it goes.

    You're welcome, have a great day!

  • HP Envy 17 j015eo: fingerprint reader not working after update

    So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

    @Nicolaj123dk

    System:

    HP ENVY 17-j015eo notebook PC

    Eagle Driver validity sensor:

    File name: sp63418.exe

    (26.2 MB)

    Program HP SimplePass current (up-to-date):

    sp76923 HP SimplePass V8.01.62has 32/64 bit W7 - W10

    Nicolaj123dk wrote:

    So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

    Comment

    • The Eagle sensor recommended is actually suitable for Windows 8.1 (and 8); the driver works in Windows 10.
    • The program supported the series 8 HP SimplePass is evaluated from Windows 7 to Windows 10.

    IF you were using previously series 6 HP SimplePass (any version of HP SimplePass 6.x):

    • It is time to move as a result of program series 8 HP SimplePass supported.
    • Even if you have an export of your webcards (Web sites / passwords) of this older version of SimplePass, you can use file .tsd (import) series 6 in series 8 HP SimplePass.  The two sets of program are NOT compatible.  There is no program of conversion of encryption between the two programs.
    • When you switch to the supported HP SimplePass version, you must create a new database of your Web sites / passwords.   This means you must create all new connections to fingerprints.
    • The new export file "webcard" is called the vault to series 8 HP SimplePass program.  The suffix of the file is ".opi".  The export process is similar to the old SimplePass program; you export your vault entries from within the SimplePass program to the file .opi.  The file is encrypted - keep - the in a safe place.

    Help, suggestions and examples:

    HP SimplePass upgrade instructions

    Read the first page: Dragon Document guidelines

    Before performing any advice given here (or unfortunately), verify that you can connect to your computer using your password.

    Optional:

    Create a style admin with a password for the local account that you can use to connect to your computer if the need arise (everything happens on the side).

    See the Section:

    • Shelter account -Solutions for access, account administrative secondary

    In the document...

    Procedure - updated / (install HP SimplePass Re)

    Start by creating a Restore Point

    See Section

    1. Create Restore Point

    If you have installed any version 6 HP SimplePass

    • Uninstall the program from HP SimplePass version 6.x of programs and features >
    • Restart the computer and log in

    If the installed validity sensor driver is courses (as recommended):

    1. Uninstall your driver Validity Sensor in the Device Manager (do not remove) >
    2. Restart the computer to enable the driver to reinstall

    See Section

    1. Reinstall the existing fingerprint driver
      • Option 3 is to install the driver in Device Manager
        • Method 1: Reinstall the existing driver

    --------------   OR ----------------

    If the installed validity sensor driver is exceeded (old):

    1. Download driver validity Eagle
    2. Uninstall the existing driver from the Device Manager AND check the box to delete the driver >
    3. Close all programs >
    4. Shut down the computer > seconds >
    5. Start the computer and log on >
    6. Install the downloaded driver

    See Section

    1. Reinstall the fingerprint driver
      • Option 3D remove the driver from the Device Manager and install

    Then, check / adjust the settings to logon Windows 10 (fingerprints).

    See Section

    • Order of events is important
      • Logon Windows 10- Connection options

    If you have not already done after the Windows logon is (still) works, it's time to install HP SimplePass.

    See Section

    1. (Re) Install HP SimplePass software
      • Install the software Series 8 HP SimplePass

    When you see a post that helps, inspires, gives a cool idea.

    or you learn something new, click on the Thumbs Up on this Post.

    Fixed / responded? Click on the accept as Solution to help others find answers.

  • Fingerprint reader not working after hibernation

    Does anyone else have the problem of the fingerprint reader does not work after hibernate? It is an intermittent problem, happens all the time, but frequently. Out of hibernation, it flashes, move my finger, nothing happens, flashing stops and the drive does not work after that. I have to enter my password of Windows and it does not work for all Web sites. Must restart to re-engage the drive.

    I'm on Win 7 Home Prem 64 bit with the latest drivers for the fingerprint reader and last update for Authentec software.

    So, here is the solution (s) found by Pokey and me:

    Option 1:  Computer properties, Device Manager, biometric devices, validity sensors, properties and the power management tab, uncheck the box "allow the computer to turn off this device to save power".

    Option 2:  Try deactivation and activation of the 'Credential Manager' service by going to control panel, Administrative Services, Manager tools of credentials.  Even if the credentials manager status is "started", stop the service credentials manager and restart it. Find more information here: https://support.authentec.com/Forum/tabid/318/forumid/49/threadid/600/scope/posts/Default.aspx

    Option 3:  Do both.

  • Fingerprint reader not working after IE10 update

    Hello everyone,

    Have you had recent problems with your fingerprint reader?

    Do you have the version 8 for Windows or Internet Explore 10.

    Your software SimplePass stopped you asking if you want to store the log information?

    There is an update of the software SimplePass and is for Windows 8, but it also upgrade problems helps to internet explore 10.

    Here is the link for the update. I hope it's useful for you.

    I hope this is a useful link!

  • Logon with fingerprints does not work after update of Windows 10 1511 threshold 2

    Connect to Windows with Windows 10 digital fingerprints and native integration of fingerprint worked well after a new install of Windows 10.

    However, yesterday I received the update of Windows 10 threshold 2 aka 1511 update. After this update, I can't connect with my fingerprint more. Removal of fingerprints and re-learning of the fingerprints with Windows Hello do not help. I tried different fingers and made very prudent recognition. But even when the windows screen lock and trying to connect with fingerprint reader doesn't fail. Windows says it's the footprint of evil and after 3 attempts, I need to enter the PIN to login.

    How can I reactivate fingerprint logon?

    Driver: 4.5.317.0 (PS Synaptics sensors), signed by Microsoft Windows Hardware Compatibility

    The problem was resolved when a new driver has been installed by running the tool "System Update" on my Thinkpad Lenovo. The driver is installed by the tool is "Common validity of fingerprint driver 4.5.503" (the Watch Windows Device Manager driver Synaptics FP sensors 4.5.503)

  • Fingerprint reader not working after upgrade to win 8

    HP Pavilion DV6T

    Product number: WW142AV

    Operating system: Microsoft Windows 8 (64-bit)

    I upgraded to WIN8 pro to Windows 7 home premium, a few days ago.  Now my fingerprint reader is no longer lights up or scan my fingerprint.  I checked the driver in Device Manager and it says that the driver is up-to-date and that the equipment is working properly.  I also downloaded the latest update of the software Simplepass Win8, but it does not help.

    Nevermind, I found a good solution to the KingsRook14 user on a microsoft answers forum.  It worked for me!

    Validity for WIN8 sensor fix

  • X 240, fingerprint reader not working after sleep or lockscreen

    Hi all

    I have a new X 240, and the fingerprint logon no longer works when the computer comes out of standby or a lockscreen (screen saver). I checked other solutions here and on other sites, namely:

    1 uncheck the option of the power of the drive in the Device Manager, fp

    2 and waiting for 30 days of switching within the parameters of Lenovo

    None of these solutions have worked. I have the latest version of BIOS and FP driver. I did ensure that the public Service has been enabled in the BIOS, and I even changed the settings to only allow internal reader to FP. Yet, the public Service will work when I first power on the laptop, but not after the stand-by recovery. I checked in Device Manager after you manually enter the password, and it is said that the PC is up and running.

    I am at a loss, and I want to exhaust all possibilities before calling tech support. Any suggestion would be appreciated.

    Fixed.

    I usually use system update to check for new versions of software from Lenovo. Don't take SU that he had a new version of the reader of the public Service. Just to be sure, I checked on the Lenovo Web site and now there is a newer version of the player FP. I had to download and manually uninstall the previous version. He is fine now. However, I do not understand why Lenovo-why doesn't SU hang updates? It is not the first time this happens, moreover, neither is it limited to this laptop (I own or have owned a T60, X 61, X 200, X 201, X 230, T410 and now the X 240).

    In any case, the public Service works correctly now. I hope this helps someone else.

  • 11-n001tu x 360 PC Pavilion: 11-n001tu x 360 HP Pavilion touchscreen does not work after updating drivers

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    In addition, the HID-Compliant touch screen driver is missing.

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    Hi there @BryanHech,

    Thank you for joining the Forums HP's Support and welcome! It is a great place to ask questions, find solutions and get help from others in the community! I read your post on the Forums of HP Support. I wanted to join you and help! I understand that your touch screen has stopped working after update the drivers on your laptop PC HP Pavilion 11 - n001tu x 360 .

    How you did update the drivers?

    You use Windows Update?

    Have you checked to see if the driver has been disabled?

    Have you tried to run the Troubleshooter in Windows?

    Have you tried to do a hard reset?

    Have you tried a update the BIOS and graphics driver?

    Have you tried to perform a screen touch diagnosis the HP Hardware Diagnostic tests?

    Have you tried to Configure the display key?

    Have you tried to activate the driver in touch screen device manager?

    Please follow these steps to see if you can activate the touch screen:

    • Open the Device Manager
    • Find "Human Interface Devices"
    • Expand "Human Interface Devices"
    • Right-click on "touch screen HD compliant."
    • Click 'Activate' (if available)
    • Restart your laptop.

    If losing your touch screen happened after you had made a set of Windows updates, use the system restore feature and choose a date that was before the problems began.

    To use the system restore in Windows:

    • Go to the Search
    • Type of Control Panel
    • Click on Control Panel
    • Click System
    • Click on the System Protection
    • Click the System Protection tab
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    Please let me know if I answered your question by clicking the "Thumbs up" if the troubleshooting in this post steps solves the problem for you please click on the button "Accept as Solution" . This will allow to the others is that present the same problem a solution also. If you need assistance, I would be more than happy to continue to help you. Please just re-post with the results of the resolution of the problems.

    Thank you!

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