Firefox cannot apply an update

Similar Questions

• Cannot apply the update of KB2895237

  Hello-

  Windows Server 2008 R2 SP1

  I met with the next issue https://support.microsoft.com/en-us/kb/2895237, but I can't apply this update. Installation process hangs just without any error.

  Process monitor shows me that this process creates / puts end threads all the time, but nothing else. Just create/close etc. I tried to run it from the administrator, but go the same behavior. I have a server that has a lot of IO. It hangs once a week...

  Image of process monitor

  Dump information:

  READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80001afa100
  GetUlongFromAddress: cannot read fffff80001afa1c0
  0000000000000030 non paged pool
  
  CURRENT_IRQL: 2
  
  FAULTING_IP:
  Rdbss! RxTimerDispatch + 49
  fffff880'03bb05e9 45395830 cmp dword ptr [r8 + 30 h], r11d
  
  CUSTOMER_CRASH_COUNT: 1
  
  DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT_SERVER
  
  BUGCHECK_STR: 0XD1
  
  Nom_processus: System
  
  ANALYSIS_VERSION: 6.3.9600.17336 (debuggers (dbg). 150226-1500) amd64fre
  
  DPC_STACK_BASE: FFFFF88001E94FB0
  
  TRAP_FRAME: fffff88001e8d250-(.trap 0xfffff88001e8d250)
  NOTE: The frame trap does contain not all registers.
  Some registry values can be set to zero or incorrect.
  Rax = fffff88001e8d410 rbx = 0000000000000000 rcx = fffff88003bcba00
  RDX = 0000000000000000 rsi = 0000000000000000 rdi = 0000000000000000
  RIP = fffff88003bb05e9 rsp = fffff88001e8d3e0 rbp = 0000000000000000
  R8 = 0000000000000000 r10 = 0000000000000082 fffff88003bcb9b0 = r9
  R11 = 000000000009a34b r12 = 0000000000000000 r13 = 0000000000000000
  R14 = 0000000000000000 r15 = 0000000000000000
  iopl = 0 nv up ei pl nz na po cy
  Rdbss! RxTimerDispatch + 0 x 49:
  fffff880'03bb05e9 45395830 cmp dword ptr [r8 + 30 h], r11d, ds:00000000'00000030 =?
  Reset the default scope
  
  LAST_CONTROL_TRANSFER: from fffff800018bc1e9 to fffff800018bcc40
  
  STACK_TEXT:
  fffff880 '01e8d108 fffff800' 018bc1e9: 00000000' 0000000 a 00000000'00000030 00000000'00000002 00000000'00000000: nt! KeBugCheckEx
  fffff880 '01e8d110 fffff800' 018bae60: fffffa80 ' 19a86c58 fffffa80 '19a86b50 fffff880' 01e65180 fffff880 ' 01e8d4c0: nt! KiBugCheckDispatch + 0 x 69
  fffff880 '01e8d250 fffff880' 03bb05e9: fffff880 '01e8d4c0 fffff800' 01807b7f 00000000'00000001 00000000'00004200: nt! KiPageFault + 0 x 260
  "fffff880 '01e8d3e0 fffff800' 018c816c: 00000000 ' 00000000 fffffa80 ' 1ad03ef0 00000012'40 c 30000-00000000'00000005: rdbss! RxTimerDispatch + 0 x 49
  fffff880'01e8d430 fffff800'018 c 8006: fffff880 '03bcb960 00000000' 0e7add82 00000000'00000000 00000000'00000000: nt! KiProcessTimerDpcTable + 0x6c
  fffff880 '01e8d4a0 fffff800' 018c7eee: 00002277' c5813571 fffff880 '01e8db18 00000000' 0e7add82 fffff880' 01e685c8: nt! KiProcessExpiredTimerList + 0xc6
  fffff880 '01e8daf0 fffff800' 018c7cd7: 000008c 0' 6957dfc1 000008c 0' 0e7add82 000008c 0' 6957dfd8 00000000'00000082: nt! KiTimerExpiration + 0x1be
  fffff880 '01e8db90 fffff800' 018b494a: fffff880 '01e65180 fffff880' 01e706c0 00000000 00000001' fffff800' 00000000: nt! KiRetireDpcList + 0 x 277
  fffff880'01e8dc40 00000000' 00000000: fffff880'01e8e000 fffff880 '01e88000 fffff880' 01e8dc00 00000000' 00000000: nt! KiIdleLoop + 0x5a
  
  
  STACK_COMMAND: kb
  
  FOLLOWUP_IP:
  Rdbss! RxTimerDispatch + 49
  fffff880'03bb05e9 45395830 cmp dword ptr [r8 + 30 h], r11d
  
  SYMBOL_STACK_INDEX: 3
  
  SYMBOL_NAME: rdbss! RxTimerDispatch + 49
  
  FOLLOWUP_NAME: MachineOwner
  
  MODULE_NAME: rdbss
  
  Nom_image: rdbss.sys
  
  DEBUG_FLR_IMAGE_TIMESTAMP: 54ac90b6
  
  IMAGE_VERSION: 6.1.7601.18711
  
  FAILURE_BUCKET_ID: X64_0xD1_rdbss! RxTimerDispatch + 49
  
  BUCKET_ID: X64_0xD1_rdbss! RxTimerDispatch + 49
  
  ANALYSIS_SOURCE: KM
  
  FAILURE_ID_HASH_STRING: km:x64_0xd1_rdbss! rxtimerdispatch + 49
  
  FAILURE_ID_HASH: {c5674c2a-abf0-8335-bd73-f6921423a27d}
  
  Follow-up: MachineOwner

  Hello

  Post your question in the TechNet Server Forums, as your question kindly is beyond the scope of these Forums.

  http://social.technet.Microsoft.com/forums/WindowsServer/en-us/home?category=WindowsServer

  See you soon.

• Cannot apply the update to Acrobat DC

  Hello

  Please note that this is NOT a question about the upgrade of an earlier version of Acrobat FOR Acrobat DC. I have successfully upgraded to Acrobat DC (volume, track classic, local, i.e. non-cloud, installation license), and it works well.

  It IS a question on the application of a patch/update to Acrobat already installed domain controller. There is a patch available to update Acrobat DC of the current v15.6.30033 to v15.6.30060 of 'classic' track. This update fails with "error 28000, Installation of the Acrobat licensing Module has failed."

  Googling brings up a lot of mentions of this error when you try to upgrade an earlier version of Acrobat (Acrobat X or XI) in Acrobat DC, but I can't find anything about this error appears when you apply a patch/update. Please note that I have many installs of the domain controller that have updated to v15.6.30060; only, many have failed, so I am confident that this isn't a problem with the patch. All PCs are fully Win7 enterprise, SP1 patches.

  What I've tried so far: I deleted all the previous versions of all Adobe products from the computer, including files and registry entries, and I uninstalled and reinstalled Acrobat DC. I disabled the antivirus as he attempted to apply the failure 15.6.30060 patch. Manually, I downloaded and tried to apply the 15630060.MSP patch. I ran anti-virus and anti-malware analysis, negative results and I have run Chkdsk and CCleaner.

  I can't think of anything else to try and would be very grateful if anyone can suggest something that might help me to overcome this obstacle.

  GaryK

  For any future reference - Mohd Amish came up with a fix. Please note the specific circumstance: If you already have Acrobat installed DC updates fail, try this: start Acrobat DC. Rename the OOBE folder in \Program Adobe OOBE. Bak. Try the update. If it works, you can remove the old OOBE folder.

• I upgraded to 8.0 but the page headers have not changed and I get the following message: update failed. Restart firefox and apply the updates. Aid, "about firefox" shows the version 8.0. The error message whenever I start firefox.

  Windows xp. Installed from administrator. Receipt module upgrade issues.

  On WinXP + Firefox 4 versions show the default Menu, Vista and Win7 don't.

  View > toolbars - Bar Menu = uncheck it

• error message ' GetLogicalProcessorInformation... kernel32.dll ' after you apply the update to firefox 36.0

  I used firefox 35.0.1 and just applied the update 36.0 a few hours ago.
  After that, I was unable to run firefox.
  When I double-click on the icon of firefox, it bumps on the error message 2.
  1 of them is ' GetLogicalProcessorInformation... kernel32.dll. "
  and the other is 'exceptional unknown error (0xc06d007e) at 0x7c812a5b.

  those are key words of the message since I use firefox traditional version, do not know if I translate correctly.
  wonder if I can just get back to 35.0.1 and wait for another update to fix this

  Hi again, mozilla has just released an update for firefox 36.0.1 to focus on the issue: ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/36.0.1/win32/

• Beta 5 of Firefox does not check the updates from an account without administrator privileges and won't ask administrator privileges apply downloaded update

  I can't get Firefox Beta 5 to check the updates using an account without administrator privileges. Beta version of Firefox 5 downloaded an update (from 2 Beta Beta 3), and now, there's a button apply update in the Firefox window that won't hurt, even though the update is properly applied from another account with administrator privileges.

  I use Windows 7 Professional 64-bit. In general, I use Firefox for an account without administrator privileges and provide the only administrator credentials when you are prompted to install or remove software.

  Delete the files in the folder updates\0 and updates.
  
  You may need to remove active - update.xml and updates.xml so, if it is present.

  C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)
  

  • http://KB.mozillazine.org/Software_Update (Update works not properly)

• Installed Firefox 3.6.11, but Firefox still says "apply downloaded update now... "in the Help menu. How can I fix it?

  When Firefox 3.6.11 came out I wanted to update. I clicked "apply downloaded update now... "and then just rebooted without updating. I went to the download page, download the program installation and upgrade in this way. It worked, but now it still says "apply downloaded update now...» "in the Help menu.
  Why it does this and how can I fix this without losing my bookmarks and settings?

  See http://kb.mozillazine.org/Software_Update (Software Update doesn't work does not correctly)

  Delete the files in the folder updates\0 and updates:
  
  Vista/Windows7:

  C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  (%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates)
  

  • Download a new copy of Firefox http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Remove the Firefox program folder before installing this copy of the Firefox installer.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

  Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a (rei) installation, but make sure that you do not select delete data of a personal nature if you decide to uninstall Firefox.

• Cannot install adobe reader on PC/windows 7, Message: windows installer cannot update managed products adversed. at least one characteristic of the product must be installed before applying the update.

  I can't install adobe reader on PC/windows 7, Message: windows installer cannot update managed products adversed. at least one characteristic of the product must be installed before applying the update.

  I don't know what means this message; try to uninstall it using http://labs.adobe.com/downloads/acrobatcleaner.html and then download and reinstall the last http://get.adobe.com/reader/enterprise/ player

• Manual update of 31.0 Firefox cannot complete copy to Applications because issue "Firefox" already present even if the previous version deleted, update closes.

  Update I tried several times, deleted the first 30.0 version. Don't have a copy of Firefox work for the moment.

  When you try to exit Firefox 30.0 to update, it crashed. Don't know if this is relevant.

  Will try to install an older version.

  How to install an older version go?

  Some Firefox problems can be solved by performing a clean reinstall. This means that you remove Firefox program files, and then reinstall Firefox. Please follow these steps:

  Note: You can print these steps or consult them in another browser.

  1. Download the latest version of Firefox from http://www.mozilla.org office and save the installer to your computer.
  2. Once the download is complete, close all Firefox Windows (click on quit in the file menu or Firefox).
  3. Remove the Firefox installation folder, which is located in one of these locations, by default:
     • Windows:
       • C:\Program Files\Mozilla Firefox
       • C:\Program Files (x 86) \Mozilla Firefox
     • Mac: Delete Firefox in the Applications folder.
     • Linux: If you have installed Firefox with the distribution-based package manager, you must use the same way to uninstall: see Install Firefox on Linux. If you have downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
     1. Double-click on the downloaded Setup file and go through the steps in the installation wizard.
     2. Once the wizard is completed, click to open Firefox directly after clicking the Finish button.

  More information on the resettlement of Firefox can be found here.

  WARNING: Do not use an uninstaller to third parties as part of this process. This could permanently delete your Firefox profile data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and passwords saved. They can be retrieved easily unless they have been backed up on an external device! See back up and restore the information contained in the profiles of Firefox.

  Please report to say if this helped you!

  Thank you.

• Cannot apply updates, add or remove Acrobat Standard

  Having two computers Dell XP entirely patches and up-to-date with Acrobat 9 Standard.  The problem is that Acrobat security updates fail to install.  Also can not add/remove programs via the control panel.  Also can't set day/remove program using the installation CD.

  Error message: the installation source for this product is not available.  Verify that the source exists and that your access.

  Nobody has a solution, and I'm tired.  Help please!

  John

  You can do manual updates - apply all updates in the ORDER NUMBER
  Acrobat Update http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

  To be able to uninstall, you need to maybe do a repair installation (to solve registry problems) or a full install and then uninstall

  If this does not work, Windows Installer Cleanup Utility http://support.microsoft.com/KB/290301

  More read here for CCleaner remove applications
  http://WindowsSecrets.com/comp/080424 or http://www.ccleaner.com/

  Do, of course, to do all this as an administrator, not in a user account

• My firefox cannot connect to any network after upgrade to v36 but another browser in same PC ok

  My firefox I just upgrade automatically to v36, but borrowing is no longer able to connect to any web site after reboot. (Chrome and IE has no problem). I have try to disable the proxy and prefetch IP6 and does not help. In the even they, my PC has norton installed but does not have the configuration of the firewall. The upgrade of the software automatically, please provide fix ASAP

  HI andrewcsfan1,
  I understand that Firefox cannot connect to a network after update.

  • Difficulty of problems connecting to websites after Firefox update

  What operating system do you use? What is XP?

• 'Vulnerable' plugins are already updated. Firefox does not recognize updates!

  I've updated my VLC plugin to latest software version 2.1.3 and the plugin. Yet, Firefox says it is 'vulnerable' for no reason. I also stopped and restarted firefox after the update, and it did not have a hint of difference.

  In addition, Adobe Reader 9.5.5 is the version of Reader 9 and is perfectly fine according to my Add-ons Manager, but yet, it is also 'vulnerable' according to the plugin to update checkfor absolutely NO reason. When I've upgraded to Adobe Reader X many years ago that he did not at all with firefox as the plugin had serious problems and was not easy to use even outside firefox. I then reinstalled 9 and never returned.

  Why Firefox cannot recognize the plugins updated and said they are vulnerable, and yet gives zero why?

  Finally, if I go to the Add-ons Manager and click the "update now" in this page it only brings me to the page worthless telling me that the plugin was blocked, not knowing where to go to update. It's a really irritating problem that you will try the upgrade and you don't go to a Web site that will allow you to do so, it will take you to a page that says absolutely NOTHING of value.

  If you want to replace the VideoLAN\VLC\ program files that have not been updated with the win32, such as npvlc.dll Installer (and others?):

  You can get the Zip Package vlc - 2.1.3 - Win32.zip linked here and extract the content: https://www.videolan.org/vlc/download-windows.html

  If you do not want to I would consider a complete uninstall VLC media player 2.1.3 then a resinstall.

• Apply the Update Beta 15 - where are the Add-ons? other features?

  After you apply the updated Beta 15, I lost access to the modules. By clicking on the button in the logo of Firefox does not work; Neither does Ctrl-Shift-A. The mouse functions do not work also. Don't know what else does not work. I used the system restore to recover the Beta 14.

  cloverman,

  I'm glad that you have solved the problem.

  It is really important when Firefox it difficult to determine if other software could be the problem. I think that those who have an open mind to this possibility probbly reach solutions sooner.

• all the site went "not found HTTP 404 error. The requested resource is not found. "and the"Firefox cannot load Web sites but other programs can"page is not helping

  all the site went "not found HTTP 404 error. The requested resource is not found. "and the"Firefox cannot load Web sites but other programs can"page is not help somehow

  One possible cause is security software (firewall, antivirus) that prevents or limits Firefox or plugin-container process without informing you, possibly after the detection of changes (update) for the Firefox program.

  Delete all rules for Firefox and the plugin-container in the permissions list in the firewall and leave your firewall again ask permission to get full unlimited access to the internet for Firefox and the plugin-container and the update process.

  See:

  • https://support.Mozilla.org/KB/server+not+found
  • https://support.Mozilla.org/KB/firewalls
  • http://KB.mozillazine.org/Error_loading_websites

  You can try to reset (power off / on) of the router.

• How to replace "apply downloaded update now" with "Check for Updates" in the menu help when the update fails because the downloaded update files are missing but the "Ready to install update" window keeps appearing?

  Question

  I have another type of problem with Firefox

  Description

  Window "Ready to Install" Firefox "Software Update" appeared. The folder "C:\Program Files\Mozilla Firefox\updates\0" contained the files update.mar, update.status and update.version. Each of the 3 files have been deleted. The next time that Firefox has been started, no update occurred because update files were missing. In the Menu bar, clicking Help showed in the menu drop-down that "apply downloaded update now" was always on the list. By clicking on "Apply downloaded update now" open "Software Update" window "Ready to install update", so that Firefox still considers that the update files exist, but they do not. In the window "Software Update", by clicking on "Restart Firefox" restart of Firefox, but once again it there's no update, and remains "apply downloaded update now" on the Help menu. How can "Apply downloaded update now" be replaced by "Check for Updates" so the update files can be downloaded?

  Version of Firefox

  3.6.3

  Operating system

  Windows XP

  User Agent

  Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; RV:1.9.2.3) Gecko/20100401 Firefox/3.6.3

  Plugins installed

  • npmnqmp - 989898989877
  • NP-mswmp
  • Adobe PDF plugin for Firefox and Netscape "9.3.2.
  • Default plugin
  • Foxit Reader plugin for Firefox and Netscape
  • Shockwave Flash 10.0 r45
  • Version 1.0.3 copyright 1996-2009 The VideoLAN Teamhttp: / /www.videolan.org/

  You can manually reset the software update feature by closing Firefox and remove the file "updates" (which seems you have done) and the two files "active - update.xml" and "updates.xml" - these are in the installation (C:\Program Files\Mozilla Firefox) directory or in the profile folder (C:\Documents and Settings\nom_utilisateur\Application Data\Mozilla\Firefox\Profiles\something.default).

  If it does not, see our KB article How to resolve the failure of the update of Firefox update error message - the section of 'last resort' can be useful, or or read this article from MozillaZine KB, software update.

  Please let us know how the above work, and if we can be of further assistance.