Error: 0x887df78e on my Officejet 7310

Similar Questions

• HP Officejet 7310 all in a 0x07a74dd6 on top and on bottom 1959:lib_barracuda.c error message

  Hello

  I have this problem and the fix associated with Web site does not work for me.

  Are there other patches do?

  Thank you

  Hello Scooter1066,

  Welcome to the Forums of HP Support! " I understand that you have found the error code ' 0x07a74dd6 ' on the front panel of your HP Officejet 7310. You have gone through the troubleshooting steps, but will still have the error message.

  I wish you effectuez_une_reinitialisation_partielle perform a partial reset on the 7310, please click here: http://support.hp.com/us-en/document/c01302031

  If you have followed all the steps listed here: an alphanumeric Code (' example: ' 0 x ' r 'C2...) ") displays on the front panel when printing aswellas partial resetting without success, I suggest call you our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you

• OfficeJet 7310: Reported Device Manager driver missing for printer Officejet 7310

  I used the full setting install software downloaded from the HP site to set up a printer Officejet 7310 on a Lenovo laptop, T540p with OS 64 - bit Windows 8.1.  Installation and printer seem to work fine since I can print and I can also scan from the HP Solution Center utility.  However, Device Manager reports two errors/anomalies as follows.

  Under the heading 'Multifunction cards' the Officejet 7300 series properties shows the status of the device such as:
  This device is disabled. (Code 22)
  Click Enable device to enable this device.

  To the title of the theOfficejet 7300 series entry 'Other devices' properties shows the status of the device as:
  The drivers for this device are not installed. (Code 28)
  There is no compatible driver for this device.
  To find a driver for this device, click Update driver.

  I find this a little confusing, because I believe that the installation of the software is supposed to include the pilot, as well as the printer seems to function (which could be due to default Microsoft drivers).

  Any thoughts on how things are in this State and how to recover would be deeply appreciated as I prefer not to "ignore" error messages.

  Thank you

  Glenn

  Well, I finally got a moment for all dismantle and reinstall according to the suggested procedure.  The offending Device Manager entry disappears not directly as a result of using the tools Microsoft and CCleaner, but after these steps in the process, I was able to remove the entry from the device.  I suspect that the registry was somehow blocked upward and demelee enough tools stuff for me to delete the entry.

  The relocation went well, but unfortunately, I misread the part about the reference of USB and initially installed with a USB connection.  I had to go back and add the network connection, which was not a problem.  I wonder if I can remove the USB from the printer through devices and printers instance while keeping the Solutions Center HP happy on the network printer instance.

  Thanks again for the detailed procedure.

  Kind regards
  Glenn

• OfficeJet 7310 stopped scanning or copying

  OfficeJet 7310

  Windows XP SP3.

  When you request a copy or scan, either from the computer or the façade, the machine displays 'don't warm up' ALL DAY and no scan or copy occurs. Fully operational for printing, however.

  It seems that the lamp lights or move

  Jotic Hi, sorry to hear that you're having this problem.

  Try this GO HERE to see if it can find any errors.

  Let me know the results you and I will do my best to help you.

  I hope this helps!

  RobertoR

  And remember↓

• OfficeJet 7310 all-in-One: the device is not complete - Officejet 7310

  Initially, a 10 on my network windows desktop could no longer communicate with my Officejet 7310 all-in-one ethernet connection.  The Office recognizes the 7310 as a printer, but not as an all-in-one.  I tried to reinstall the software using the prescribed protocols, without success. I decided to ignore the problem.  The Office could still use the 7310 as a printer, but not as an all-in-one. In addition, my two laptops could always use the all-in-one features.

  Today, no reason apparent, the all-in-one feature has stopped working on my windows of 10 laptops.  When I tried to scan a document, I received a message that says: "device to complete installation. Attach the usb cable or reinstall the software. "I am more able to reinstall the all-in-one software.  Just like with my office, my laptop can use the all-in-one printing function, but cannot use the functions of HP Solutions Center.

  I used the protocols recommended - uninstall the 7310, running windows disk cleanup, run ccleaner registery cleaner, closing all devices on the network except the 7310 and a laptop.  Nothing works, despite several attempts on various computers.  Is no longer, I can install the software of HP Solutions Center on any of my windows 10, 64-bit, PCs - wired or wireless.  The 7310 is essentially a 'brick', because it no longer works as an all-in-one.

  What can I do to fix this? Help.

  Hey @fatz2fly,

  I don't think that you have missed something, but I recommend you uninstall a more holistic approach at this stage. I know that this appears at first sight very complicated, but I burst in instructions step by step to make it easy to follow

  1. Hold down the Windows Logo key on the keyboard and the 'R' to open the dialog box run, type % temp %
     • Delete all files and folders in the temp folder. Choose Skip if all pop ups seem to say all files cannot be deleted
  2. Delete the printer devices and printers and the driver from the properties of the server. See the instructions below before proceeding to step 3.
  3. Download the software and choose Save as, save to desktop >AIO_CDB_Net_Full_Win_WW_130_141.exe
     • After downloading software and extracts, reopen the temp folder, use the instructions in step 1.
     • Locate and open the folder starting with 7z (example: 7zS2356)
     • Open the Util folder
     • The CCC folder
     • If you have a computer HP run the L3uninstall.exe. If you have acomputer no HP run the L4uninstall.exe
  4. Once the uninstall is complete, reboot the computer
  5. Download and run CCleaner - How to use CCleaner.

     Installing software on the computer with a registry key, its place would be like trying to paint a wall with a hole in it, you need to patch the hole first. Repair the registry, and then install the software. Registry cleaners can be useful tools to solve certain types of problems in the registry, as those that are created when a program does not properly uninstall or a malware infection is not cleaned properly.

     This suggestion is not a document of HP, it is my own opinion. My preference is CCleaner, I use it on my computers. If you have a registry cleaner already, or that you prefer, you can use it.

• Follow these steps to reset the registry settings and options for Windows Installer.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec /Unregister, and then click OK.
  • Hold down the key of the Windows Logo on the keyboard and the 'R' to open the dialog box run
  • In the Open box, type msiexec/regserver, and then click OK

* Note: there is a space between the c and the /.

If you do not at this stage, use this link to perform another way. Restart Windows install

1. Run the system Accessories\ tool disk cleanup <> How to delete files using disk cleanup
2. Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayer/downloads.html
3. Restart the computer
4. Download and run the HP printer install wizard for Windows
5. The HP printer for window installation wizard was created to help Windows 7, 8, 8.1 and 10 users download and install the most recent and most appropriate HP software solution for their HP printer.

Please let me know if that solves the problem, or if you need assistance. Thank you!

_______________________________________________________________________________________

REMOVE THE DRIVER FROM THE PRINT SERVER PROPERTIES

1. in the folder "devices and printers".

2. choose "print server properties.

• Win XP - with no printer selected, click 'File' then 'server properties '.
• Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
• Windows 7/8, 8.1 and 10 - select any printer in the "Devices and printers" folder and click on "Print server properties" above.

3. click on the "Drivers" tab at the top of the window "properties of the print server.

4. choose the printer that you want to uninstall, and then click 'remove '.

5. choose "Remove driver only.

6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

If documents are stuck in the spooler to print, you see an error, cancel all documents waiting in the print queue or try restart the spooler to print, and then try to delete the driver from 'Print server properties' again. If she will not always remove the sachet, restart the computer and the printer should correct this error "in use" and allow the driver to be removed.

• If him you continue to get an "in use" message followed the steps in the document here. The specified printer driver is currently in use

Now return to step 3 of the instructions above.

• Why is there ink in my Officejet 7310 ink cartridges?

  After that the error message indicating that the transport was stuck on my Officejet 7310, a colleague moved to transport and discovered masses of black ink in the well under the ink cartridges. A lot of black ink * beep * has been dug with a Q-Tip, who solved the problem of paper jam carriage. Much ink remains in the cartridge. Where it comes from and how to safely clean? Is a normal buildup? How can't we accumulate more ink? Thank you for your suggestions.

  Here a link to a document that shows how clean and maintain different areas and parts of the printer such as the capping station.  He will be given instructions on how to go about cleaning the machine and what materials to use. It is advisable to use on the machine lint free rags.

  Some excessive accumulation of time is normal because the ink can be "fall back" on the printing process.  It is recommended that a cleaning is done every six months, if this is the first cleaning, there might be more to accumulate in the printer that could be expected. I hope this helps.

• OfficeJet 7310: Officejet 7300 series software will not install on new pc Win 7

  My Officejet 7310 networked HP software will not install on my new Dell Precision Tower 3620 running Windows 7 64 bit.

  Downloaded file is: AIO_CDB_Net_Full_Win_WW_130_141.exe

  * When you run the Setup program, two errors that have occurred having to do with the system who don't not USB capacity or equipment. (There are about 8 USB ports that work, some USB 3.0, any other USB 2.0).

  * Try with disabled firewall doesn't change anything.

  * If I'm running the original printer installation disc, it downloads the new software and I find myself in the same dead end.

  Sitting next to this machine is my (dying) old workstation Dell Precision 390 with Win 7 and operate the HP and related applications very well Solution Center with the same network printer. (The two machines work protection antivirus Malwarebytes'.)

  It sounds crazy!  Any suggestions on how to fix would be greatly appreciated.

  Hello

  Run the Setup program and comlpete extrction process.

  Once the installation dialog box appears to put an end to this window.

  In Windows Explorer, press and type % temp % fall.

  Locate the most recent installation folder, which begins with 7z (e.g. 7z1234s)

  Open the installation folder.

  Rename the file named usbready.exe in usbready1.exe

  Back a levell and run the Setup.exe file.

  Now follow the installation and check for the difference.

  Please let me know the results,

  Shlomi

• OfficeJet 7310 all-in-one

  No longer, print error message: has not "Filter" Stopped -

  Hey @KMAN1,

  Welcome to the Forum from HP Support.  I understand that you are unable to print from Mac using your HP Officejet 7310 all-in-One Printer.  I want to help you with this.  I have some suggestions that can restore your power of print.

  Before you approached the problem from a software point of view, I recommend that to perform a "hard reset":

  1. press the Power button to turn off the printer.
  2. unplug the power cord at the back of the printer.
  3. wait 60 seconds.
  4 reconnect the power cord to the back of the printer.
  5. press the power button to turn on the printer.

  Then, if the problem persists, I recommend that you reset the printing system on your Mac.  Here's how:

  * Note: This process deletes all printers in your printer list, deletes information about all completed print jobs, and deletes all printer presets.

  1. Choose the Apple menu > System Preferences, and then click Printers & Scanners.

  2. Hold down the CTRL key when you click in the list at left, then choose "Reset printing system" from the menu that appears.  After resetting the printing system, the list of printers in the Printers & Scanners preferences is empty.

  Source

  Then, with resetting your printing system, you will need to install a printer Mac driver by using the method of updating of the Apple software or in other words, reinstall your printer.  Click here to get instructions from HP.

  Please let me know the result of your troubleshooting by responding to this post.  If you have any other questions I'm always happy to help you.  If my suggestions happen to have solved your problem, follow the instructions below my grip to give me a virtual h.o.t..

  Thanks again for posting in the Forum from HP Support.  Have a great day!

• HP OfficeJet 7310 won't let me install... says I need to be an administrator on Vista 64-bit

  I have HP OfficeJet 7310 and I am installing for the first time.  I have Vista 64 bit and when I go to install it, I get an error that says... "Log then with a user with administrator privileges.

  I do not understand, I am the administrator... I tried to turn off work... didn't thing ULC.  I tried to do a clean boot... didn't work. I am at a loss can someone help me please.  I use Kaspersky... but I don't think that is the question.

  I am a real user of 7310 on Vista 64 bit and can vouch for the suggestion of driver download.  The software installation process is quite different from that performed from Windows XP (thank God) and goes a lot faster.  Certainly turn off your antivirus software during the process because it's intensive file.

  Marilyn link aren't going to the right place.  I got mine from http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=2100&lc=en&dlc=en&cc=us&product=391182

  Here's my big tip for you that you can save a lot of stress.  You will see that if you never put your system into standby mode, the stock in network drivers to print frequently and permanently disappear and you need to uninstall/reinstall.  Happened to me for weeks and finally I saw an announcement somewhere however it is resolved if you install also "critical update to enhance reliability of network and USB connectivity and improve system responsiveness while printing" in the same place.  His description, he said "corrects a problem that causes the network connected printer to disappear from the system.  For some inexplicable reason this month of April, update has not been deployed in September driver version.  I installed and have not had a problem since.

  Good luck!

• HP Officejet 7310 all-in-One: printer does not print when connect you to the router

  I can't print from a Mac book pro wireless connected to dsl ATT modem/router.  My printer, HP Officejet 7310 is connected to the router with an ethernet cable.  I can print a test page from the laptop and see my supply rate.  When I try to print an e-mail or my word processing, I get my printer icon on the desktop that said it printer, no error message, but printing does nothing.

  I use the latest driver from apple, 2.0.4 and I have installed and uninstalled the printer numerous times and I

  Download the software twice.

  The HP network configuration page shows the same IP address of the printer, as does the router.

  The printer works fine if connected to the laptop.  If I connect the printer to my mac mini, which is also connected to the

  router by an ethernet cable, I can print from the laptop.  What is going on?

  Hi @TimL2,

  Welcome to the HP Forums!

  I noticed that you can not print with your HP Officejet 7310 when connected to your router. I'm happy to help with this problem!

  Please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  I hope this guide is useful!

• Remove and check color on Officejet 7310 cartridge

  I need all possible solutions for a new error message - remove and check color cartridge.  I work on a Mac OS 10.6.8 and aired recently in a lot of printer problems.  My HP Officejet 7310 was low on black ink, so I replaced the cartridge and it aligned properly without any problem. Later, when I tried to print labels, it gave me an error message and flashing exclamation point "remove and check color cartridge.  The color cartridge is not new and has not been replaced recently. It is half full. I did remove the cartridge and saw nothing wrong, so I re-inserted it. Once again, the same message. Then I tried to clean the copper contacts, as I've done it before. Still no change. I did a search for solutions and tried the following supposedly a HP technical support:

  Solution 1:

  Follow the steps below to power cycle your all-in-one:

  1. check that the device is on. Unplug the all-in-one power
  and unplug the USB/Ethernet cable.
  2. wait 30 seconds.
  3. connect the power supply only.
  4. Repeat steps 1-3 two times more.
  5. on the third time after plugging the unit running, reconnect the cable to the
  All-in-one to your computer.
  6. check the feature;

  Solution 2:

  Remove the cartridges from the printer and follow the steps below:

  1. clean the copper contacts of the cartridge with a slightly moistened cloth or a cotton swab
  with water distilled, filtered, or bottled. The tap water may contain contaminants that can
  damage to the ink cartridges.
  2. clean the contacts in the print carriage, inside the printer. Transport print contacts are made of copper and are found in transport, so that they line up with the contacts of the cartridge when the cartridge is installed.

  Solution 3:

  Reset the all-in-one to the default settings by using these instructions:
  1. disconnect the power cable from printer when the printer is on.
  2 press and hold # and 6 while plugging in the power cord.

  Continue holding until it displays the message Reset full Semi the front panel of the all-in-one device.

  NONE of them worked.  I am connected by USB as ever, our WiFi seems to remain stable.  Can offer you solutions to the problem?

  Kudo!  Kudo!  of course, the voltage is too low or the amps available short-term (short-term reserve amps.)  with 2 good carbatteries, I could establish free error initialize, all in this one works very well. Make sure the power supply is adequate, thank you and congratulations to all of you!

• Software Officejet 7310 will not install fully.

  Hello

  It could be a long, so be prepared, LOL. I took a number of steps before coming here. The original question was that my Officejet 7310 wouldn't print. I would get the error message windows XP has not been able to connect to the spooler or I could be on a VPN. So, I wasn't on a VPN but recently installed a web of Citrix plugin so that my wife could access his tricks to work.  So, I uninstalled Citrix. Any help, same messege. So, I thought that my driver printing or software might be corrupted so I came on the HP site and downloaded the new software and drivers, rub_w01_Americas_Euro1_NB.exe, a download of 448 MB approximately. Tried to install it, it is impossible to find my printer on the network. Reset Officejet 7310 network settings to the factory settings. Any help, software still cannot find my printer on the network. Came to HP.com and found an article that said that I should set the printers IP address to a higher range, I did. Still not good. Thought that the download of the original software might be corrupted, so I downloaded and tried to install again. Same result. Tried the HP scanning and print Dr. we found my printer, but still cannot install the printer. Downloaded a different driver/software package from HP.com, drv_rub_w01_ENU_NB.exe. He found and installed my Officejet 7310.  Problem solved right? Evil. Troubleshooting I uninstalled my player Director HP Photosmart and text. I downloaded the full software package once again, rub_w01_Americas_Euro1_NB.exe and now it is my printer but not complete installation. Only, it stops the installation and disappears. I get no messege installation has been completed or whatever it is. I have HP Director, photo software and reader of text re - install, but as I said, it just stops the installation and disappears.

  Has anyone else had this problem with this problem with this firmware? Can someone tell me how to install completely?

  Thanks in advance for any help.

  In addition, the printer prints correctly now.

  trektek,

  These problems with the installation can come from several sources and narrowing, it will solve the problem of the individual. If you want to properly print all previous issues, I would say running the doctor print and scan located here:
  http://goo.GL/Ujpib

  It can fix its own much and if not to give a better idea of what is happening. His control should inform you of any problems left by the installation software.

  Good luck!

• HP support cannot get officejet 7310 all-in-one to print even though looks and sounds like it is.

  Printer, HP officejet 7310 all-in-one had not been used in 3 weeks.  Cartridge black ink but nevermind. New in color cartridge.  Print test works very well.   Do you have the drilling cleaning cartridge.  Downloaded diagnostic printing and scanning tool.  He ran.    Yes, it prints, but only a couple of lines are visible, but barely, ghostly, and then nada.  The color cartridge is not used.  This on a PC with windows XP.  So far, the printer worked great.  The same results if using Notepad or an Internet site.  Suggestions anyone?

  The obvious suggestion is to replace the black cartridge.  If you need print now, you can use reserve mode or select photo paper (which will use only the color cartridge).

  The printer will automatically not using the color cartridge when the black cartridge is out of ink.  If you want to use the color cartridge to print in black, you can remove the black cartridge.  The printer will then give an error on the screen but is printed in reserve mode using only the color cartridge.  Copies cannot be predicted with the printer by way of reservation, you will need to replace the black cartridge.

• "take back the button" does not exist on OfficeJet 7310

  I have an Officejet 7310 running on Mac OS 10.6.7.  Sometimes I get an alert to HP Officejet 7300 series, open the application and see the error message that says something like "print Complete, to eject the banner, press the button resume to printer."  Big problem, no button back on the printer.  The only way I could solve this problem is by turning the printer off and then on again.  Any suggestions?

  Wayne440 wrote:

  I have an Officejet 7310 running on Mac OS 10.6.7.  Sometimes I get an alert to HP Officejet 7300 series, open the application and see the error message that says something like "print Complete, to eject the banner, press the button resume to printer."  Big problem, no button back on the printer.  The only way I could solve this problem is by turning the printer off and then on again.  Any suggestions?

  I solved the problem.  I checked the "Page layout" for the document that I tried to print and noted that "for the Format: ' has been set to"Any printer"and"Paper size"was set to"LETTER ".  When I changed "for the Format:" to 'HP Officejet 7300 series', 'Paper size' changed to 'Letter banner.'  Will happen as 'paper size' "US letter" did the trick.

  Of course, this raises the question of why the latest software for my hardware référenceriez a non-existent button!

• Windows Vista 64-bit install of Officejet 7310... need help please.

  I need help to get this thing working... I have the HP officejet 7310 and windows vista 64 bit... It wont let me dl the program on the cause of the computer it says that I must be in administrator... then I am logged in as an administrator and still I can't dl it. I right clicked on the icon of the exe, and click on "Run as Administrator" and still get the same error... help!

  I've tried this so many different ways and looked everywhere and I can't get this to work.

  Sorry for the last post. Link does not seem to be parsed correctly. Try THIS link.