Firefox crashes immediately after an update of Windows 7 64 bit

Similar Questions

• Firefox crashes immediately after launch

  Help, please. Firefox crashes after launch after 5-10 seconds consistently every time. I tried things: refreshing Firefox from FF SafeMode (I don't have anyway all extensions), reinstall a new copy of Firefox, regenerating the restart, profile scanned for malware using malwarebytes, search for viruses using Kaspersky, both find nothing and done about everything I can think of and still EVERY time usually 5 seconds after launch It sometimes blocks something like 30 seconds if I'm lucky.

  Any help would be appreciated. This is driving me crazy. I have provided the codes below. Thank you very much!

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
    http://www.bleepingcomputer.com/download/adwcleaner/
    http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
  • SuperAntispyware:
    http://www.SUPERAntiSpyware.com/
  • Microsoft security scanner:
    http://www.Microsoft.com/security/scanner/en-us/default.aspx
  • Windows Defender:
    http://Windows.Microsoft.com/en-us/Windows/using-Defender
  • Spybot Search & Destroy:
    http://www.safer-networking.org/en/index.html
  • Kasperky free Security Scan:
    http://www.Kaspersky.com/security-scan

  Alternatively, you can write a check for an infection rootkit TDSSKiller.

  • Utility anti-rootkit TDSSKiller:
    http://support.Kaspersky.com/5350?El=88446

  See also:

  • "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
  • https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Firefox crashes immediately after the upgrade

  We updated firefox to the latest version the week last in a small number of the PC in the office. After the upgrade, Firefox continues to fail at the launch. Create a new Firefox profile does not help. This problem occurs with other users that connect on the same machine. Uninstalling and reinstalling does not help. Safe mode not working anymore. It's just a continuous loop to break and we cannot go beyond it.

  The two machines with the problem so far under Windows 7 64-bit.

  If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':

  • BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

  You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).

  • Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.

  If necessary, you can open on: pages through the address bar.

  If you cannot open Firefox, see:

  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
  • https://developer.Mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  • Download the full Firefox installation program and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
  
  http://www.bleepingcomputer.com/download/adwcleaner/
  http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
• SuperAntispyware:
  http://www.SUPERAntiSpyware.com/
• Microsoft security scanner:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
• Windows Defender:
  http://Windows.Microsoft.com/en-us/Windows/using-Defender
• Spybot Search & Destroy:

http://www.safer-networking.org/en/index.html
• Kasperky free Security Scan:
  http://www.Kaspersky.com/security-scan

Alternatively, you can write a check for an infection rootkit TDSSKiller.

• Utility anti-rootkit TDSSKiller:
  http://support.Kaspersky.com/5350?El=88446

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
• https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Widows Explorer crashed immediately after Windows update

  Original title: I think that my laptop updated overnight. Now when I try to turn on the widows Explorer crashed immediately after, sign in

  As stated above I think that my updates of the laptop from one day to the next. Now when I boot, windows explore crashes immediately after the connection quite a lot. When I click on an icon

  It records the click but does nothing. None of the icons will load in the right hand icon down either. Help please :(

  Hello

  I suggest you to check the exact error message you get to do this in the Event Viewer:

  Event Viewer is a tool that displays detailed information about the events important (for example, programs that don't start as expected or updates are downloaded automatically) on your computer. The event viewer can be useful when troubleshooting problems and errors with Windows and other programs.

  For more information, see:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  Check out this link to open the event viewer:

  Open event viewer

  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer

  I suggest you to view update history to see which update might be causing the problem.

  (a) open Windows Update by clicking Start , all programs, and then Windows Update.

  (b) in the left pane, click view update history.

  (c) to display more information about an update, double-click it.

  Once you know Update KB number, provide us with the same for further analysis and troubleshooting.

  Method 1:

  Step 1:

  I also suggest you to start the computer in safe mode and check if the problem persists.

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2:

  This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

  Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.

  Method 2:

  Alternatively, you can try to perform the scan of the auditor of the system files on the computer.

  Click on the link mentioned below for further guidance on the scanning of the file system Checker

  http://support.Microsoft.com/kb/929833

  Note: You may be prompted to insert the Windows Vista installation DVD, if any files are missing or damaged.

  Hope this helps and keep us posted.

• Firefox crashes immediately try to access any page. Safe Mode/Reset is not fixing it.

  Hello

  No matter what page I visit, firefox crashes immediately. There is no associated ID crash when I type "subject: breaks down. It will remain to answer on start firefox, but even in typing 'Test' page in the google search, will make the results of google to hang until it finishes loading. This happen to any site I went to. Here are the things I've tried:

  -Safe mode (always crashes)
  -Reset firefox (always crashes)
  -Uninstall and remove all traces of "mozilla". Reinstall (always crashes)
  -Disable Kaspersky (always crashes)
  -Use Firefox 31 instead of 34 (always crashes)

  I don't know what to do and all my turns search without results.

  Help, please! I go back to using Firefox again.

  WIN8 64bits

  Thank you

  Hi onceuponaderek, when you say that Firefox crashes, Windows 'No response' appears in the title bar, or what are the other symptoms meet you? Do you get unusual disk or CPU Meanwhile activity, or Firefox seems to be to do nothing?

  Can remember you something special happening before this problem, such as:

  • Other system software to a Windows Update or drivers?
  • Update your security software?
  • Changes to the connection to the network, including the private proxy or VPN, you can use?

• 7.0.0.102 crashes immediately after the connection

  After update to Skype 7, it crashes immediately after the connection.

  I don't have facerig or FFsplit or any webcams. Update of Windows Firewall is disabled.

  The event logs show this:

  Name of the failing application: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
  Name of the failed module: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
  Exception code: 0xc0000005
  Offset: 0x00d527d7
  ID of the process failed: 0x1e7c
  Start time of application vulnerabilities: 0x01d029890c579caf
  The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Path of the failing module: C:\Program Files (x86)\Skype\Phone\Skype.exe
  Report ID: 58eb96c6-957c-11e4-aae2-00224d806fdf

  Any ideas that I can do to make it work again?

  I don't know, but maybe it's one of several cases in the latest version of Skype 7.0 is not able properly to interpret data from the BIOS. At least, that was the issue with the cases already reported with this error message:

  Exception code: 0xc0000005

  Offset: 0x00d527d7

  A fix may be available in one of the next versions of Skype. In the meantime, the solution is to uninstall version 7.0 and install the 6.21.0.104 previous version.

  http://download.Skype.com/MSI/SkypeSetup_6.21.0.104.msi

• Why my games crash immediately after clicking on the icon?

  original title: After double clicking on the icon of the game, the problem windows window appears and says it checks for a solution.  I can't understand how to solve this problem.  It does not occur on all games.

  Why my games crash immediately after clicking on the icon?

  Hello
   
   
   
  1. what game you play when this happens?
  2. have you ever run properly on your computer?
  3 did you changes to the computer recently?
   
  
  Method 1.
  Play this game in the clean boot and then check if it works very well.
  See the article below for instructions on how to start your computer in a clean boot state.
  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
  http://support.Microsoft.com/kb/929135
  Note: When the diagnosis is complete, don't forget to reset your computer to normal startup. Follow step 7 in the above article.
  
   
  Method 2.
  I would like to look at the logs of the same observer. Here's how you can pull up the newspapers:
  Type eventvwr.msc/s in the address bar.
   
  The list of all the events that are listed as 'Error' in the main window when you go to 'Newspapers Windows' and 'Application '. There is often a large number of them. Send us any ones you see listed for the last few days. (Please also do it for the log files in 'System'). When you do, provide us the name of the 'Source' and all that is listed in the description below the list of newspapers box when you click on one.
   
  For more information on event viewer, see the articles below:
  Open event viewer
  http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
  What are the information contained in the logs of the event (Event Viewer)?
  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer
   
   
  I hope hear from you soon!

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• HP EliteBook 850 G3: HP EliteBook 850 G3: its problems after the update of Windows 10 anniversary

  Hi people!

  After the update of Windows 10 birthday I have problems with my sound card. There are two sound cards listed by Device Manager. The first is "Conexant Audio of ISST" and the second "Intel High Definition Audio". I know not weather it was the case before the update. I just recognized it after the update when I had sound problems.

  In any case, on a sound start works on the other boot it does not work. It seems that Windows chooses the sound card, every time when it starts. Sometimes it takes the bad sound card.

  I tried to uninstall maps its and their resettlement. On the HP site, there is a driver for the Conexant map bot no driver for Intel High Definition Audio card. 10 Windows itself is not find a driver for this sound card. I also tried to reinstall the other drivers, chipset drivers for example. But unfortunately it did not help. I also tried to disable the Intel High Definition Audio, but also without success.

  What else can I try? I don't want to reinstall Windows. There must be a solution without this. Any ideas? Here's a screenshot of my device manager, perhaps it helps:

  

  If you need more information, please let me know.

  Best regards

  Ty

  I just tried this driver and I still have sound after 6 resets.

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_171406_1

• Satellite P200-P100 - black screen after an update of Windows 7

  Hello

  I have a Toshiba Satellite P200-P100 running Windows 7.
  A few weeks ago after an update of Windows 7, my monitor would not show any image, that she lit up, but still no picture. Not even the BIOS it will appoint.

  I fixed it by using the system restore using a different monitor. The same thing happened again today, I must have ran the same update, but this time a system restore does not, any more than to reinstall Win 7.

  Any suggestions?

  Thank you
  Spre3

  Hello

  You mean you don't see anything about internal or external monitor, even switching of the output of the screen by pressing the FN + F5 buttons?
  Hmm. in my opinion has nothing to do with the Windows 7 update

  I mean the update/install of Win 7 OS should not affect the BIOS and you should be able to access the BIOS, even if no operating system is installed on the HARD drive!
  So I guess the question could be linked to the question of the motherboard or some parts placed on the motherboard

  Have you tried that?
  Remove the battery and unplug the AC adapter
  Then wait a little (1 hour) and then reconnect the two parts.
  Then try to turn on the device

  If this will not help the RAM modules must be verified.

• HP ENVY dv6 Notebook PC: press the / STOP the envy of hp dv6 7204se do not work after the update of windows 10

  the power button of my hp dv6 7204se envy key do not work after the update of windows 10

  any help on this please?

  .

• After an update of Window Vista Business, I lost the option of hibernation

  After an update of Window Vista Business, I lost the option of hibernation

  How can I solve this problem?
  Thank you

  Hey Joe,

  What is the number of the Windows Update installed recently?

  I suggest you to follow the steps from the link and check if it helps.

  How can I enable hibernation on my Windows Vista computer?

  I hope this helps.

• Crashing immediately after starting

  Hello

  My computer crashes immediately after start upward. Sometimes I have the chance to actually click on something, but usually it will freeze just upward before I can do anything whatsoever. I'm running it in SafeMode right now and it works completely fine. Any ideas on what I can do?

  Follow these steps to exclude material failures.
   
  Type of memory in the start search box, and choose Diagnostic memory. This will
  take a few minutes.
   
  In computer discs right click and choose Properties, then the Tools tab.
  then click on check now. Check the TWO boxes and then click Ok. Reset. This will take
  from one day to the next.
   
  After running chkdsk (what does the foregoing) checks file
  corruption by clicking on Start - Programs - Accessories - right click
  Command prompt and choose Run as administrator. Type
   
  sfc/scannow
   
  You can clean clean boot
  http://support.Microsoft.com/kb/331796
   
   
  --
  ..
  --
  "Casey Polon" wrote in message news: ee0fe058-d881-40f3-a9ef-c2c0ae5d0936...
  > Hello,
  >
  > My computer crashes immediately after start upward. Sometimes, I had the chance
  > actually click on anything, but more often it just freeze before
  > I can do anything. I'm running it in safe mode now and it works
  > quite well. Any ideas on what I can do?
  >
   
   

• Photoshop and Illustrator is not opening after the update of Windows 10 anniversary

  Hello!

  After the update of Windows 10 anniversary, Photoshop and Illustrator can't open. What should I do?

  Thank you!

  not serious.

  You get an error message or Apps do not respond when you try to open.

  You can run the System File Checker to see if there are any problems with Windows OS after upgrade files,

  https://support.Microsoft.com/en-in/KB/929833

  As for the latest CC applications you need to install the latest package updates Visual C++ Re-distributable.

  See the link below:

  Updated Visual C++ Runtime 2015

• CS2 problem reinstalling after the update to windows 10

  After the update to Windows 10, I get a message saying that my license file is damaged or something of this nature.  I'm going to connect to the Adobe account and use the old version of registry.  By putting in the license number, it says it is already in use.   I tried to uninstall and install CS2 but get the same result.  How can I re-register?

  Thank you

  Hi tonytiny,

  You cannot save Adobe CS2 products as the CS2 products activation server is no longer available. To use a CS2 application, you must uninstall your existing application of CS2.

  Once done, please download and install the CS2 products from the link below. You cannot reinstall from your original disks.

  Please find the link for more information about the Activation of the server unavailable for CS2 products below...

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

  Please follow the link below to download the CS2 products. You will also find the serial number as well as the configuration file.

  Download Acrobat 7 and CS2 products

  Please let us know for any further assistance.

  ~ UL

• After opening a PDF file in Acrobat 9 Pro, I get error "Suite Product Activation necessary...". ', this after last update of Windows 10

  After opening a PDF file in Acrobat 9 Pro, I get error "Suite Product Activation necessary...". ', this after last update of Windows 10 - what is a solution?

  Hi patsyf58769691,

  Acrobat 9 is not compatible with Windows 10, but give it a try error "Serial number." incorrect Acrobat 9 | CS4.

  Kind regards
  Nicos