Firefox crashes immediately at the opening
- As soon as Firefox is open, it crashes.
- The "Get Firefox" screen flashes up but causing a reboot causes only a repetition of the procedure of collision.
- I tried all the steps in the troubleshooting but nothing works.
Your crashreport:
https://crash-stats.Mozilla.com/report/index/BP-255a3421-17ae-4f3d-9c4d-3251b2111104
Firefox 3.6.23 Crash report Signature: (empty signature)
This may be related to the Report of Trusteer. Try to disable it and see if that stops the noise. For more information, you can request their assistance.
http://www.Trusteer.com/support/en/report-problem
According to the user in question 892517 Trusteer is aware of the problem and working on a fix. You can stop the report by using the Start Menu > programs > Trusteer report > report stop
Tags: Firefox
Similar Questions
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Firefox crashes immediately at the opening after a new update.
I can't open it in safe mode.
There is no new incident reports in the folder of Mozilla/Firefox/Crash Reports or "pending", or "subject".
The error message reads "Firefox has stopped working".
I also tried to reinstall nothing doesn't.Discovered that the 'kdump.dll' is a file used by my anti-virus software Kingsoft Antivirus. I have disabled Kingsoftand now I can use Firefox, then there obviously a conflict between these two software. Please notify someone responsible for Firefox coding in order to tackle this problem so that I can use these two programs simultaneously.
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Firefox crashes immediately at the opening and hangs in safe mode too
Mac 10.5.8. I can't open FF - it crashes immediately. I tried to uninstall and reinstall FF and it still does the same thing. I restarted my computer too and started in safe mode. I have checked all the boxes in the window of safe mode and tried to continue and restart but just keep crashing. Any help is appreciated. I can't get FF to open so there is no ID crash.
User Agent
Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en - us) AppleWebKit/533.16 (KHTML, like Gecko) Safari/533.16 Version/5.0
I'm glad you got the problem solved, Ericka.
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Firefox crashes immediately at the opening, even in safe mode
Completely uninstalled and reinstalled twice. There are no Add ons or extras that it is installed.
Your crashreport:
https://crash-stats.Mozilla.com/report/index/BP-e8cb0cda-D005-4d1b-8f1b-3f47f2111109
8.0 Firefox crash [@ DbgBreakPoint]
This seems to be a Roboform. Install the latest version of Roboform 7.6.2 should solve this problem according to the related Bug 691271. -
Firefox crashes immediately after the upgrade
We updated firefox to the latest version the week last in a small number of the PC in the office. After the upgrade, Firefox continues to fail at the launch. Create a new Firefox profile does not help. This problem occurs with other users that connect on the same machine. Uninstalling and reinstalling does not help. Safe mode not working anymore. It's just a continuous loop to break and we cannot go beyond it.
The two machines with the problem so far under Windows 7 64-bit.
If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':
- BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).
- Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.
If necessary, you can open on: pages through the address bar.
If you cannot open Firefox, see:
- http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
- http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.
- Download the full Firefox installation program and save the file to the desktop
https://www.Mozilla.org/en-us/Firefox/all.html
If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.
- Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.
Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.
- (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
- (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
- It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
- http://KB.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.
If you keep problems also create a new profile.
Make a check of malware with several malware scanning of programs on the Windows computer.
Please scan with all programs, because each program detects a different malicious program.
All of these programs have free versions.Make sure that you update each program to get the latest version of their databases before scanning.
- Malwarebytes' Anti-Malware:
http://www.Malwarebytes.org/MBAM.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml - SuperAntispyware:
http://www.SUPERAntiSpyware.com/ - Microsoft security scanner:
http://www.Microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://Windows.Microsoft.com/en-us/Windows/using-Defender - Spybot Search & Destroy:
- Kasperky free Security Scan:
http://www.Kaspersky.com/security-scan - Utility anti-rootkit TDSSKiller:
http://support.Kaspersky.com/5350?El=88446 - "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
- https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware
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Firefox crashes instantly on the opening.
Hello
I installed "CUSTOM ROM OS" on my Samsung Galaxy Tab 2 (GT-P3100) - Android 5.0.2 "slimrom."
Whenever I open the browser, after a few seconds it crashes instantly. This same problem occurs with both the browser. THE OFFICIAL LANGUAGES OF FIRFOX AND BETA. Please help I want to use my sync.Image - http://imgur.com/es8GXRM
Thank you.
Hi Cleanaeronstone72:
Please provide the following information so that we can help you:
- You use Firefox for android 36.0.0? We have just released an update, please switch to Firefox for Android 36.0.1 and let us know if this helps!
- Surf to about: crashes and just reply with the id of your plant report (the report id begins with "bp") AND answer please with your version of Android (4.1 Jellybean, lollipop 5, etc.)
See you soon!
... Roland
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Photo Viewer crashes immediately after the opening
Windows 8 - Photo Viewer crashes after opening. Yes it's been updated. No I don't monkey with all the settings.
Thank you all for your comments. It was very appreciated.
SOLUTION: delete the app and re-installed. Problem solved
Thanks again for the help...
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CC gel Lightroom CC crashing immediately after the opening
all my Adobe CC does not work as if it were a complete mess, I'm super irritated because not all of my settings were transferred in the which versions updates were released and I try to make everything synchronized. I don't have 4 versions of photoshop on my system or 2 versions of lightroom. I need a fix that keeps all my settings and destroys any additional programs that I don't need. the creative cloud app does not load my application page it just freezes, I spent a whole day trying to fix it myself without success and need help. also the cc lightroom does not open he crashed after the startup screen every time. I am beyond frustrated.
Hi Shannon,
Please uninstall the old applications using the information below:
Uninstall or change a program - Windows help
OS X Yosemite: install, update and uninstall applications
and for the rotation of the wheels on the applications tab:
* Please complete all Adobe (Windows) Task Manager process & Activity Monitor (Mac)
Try the solutions below
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Kind regards
Chirag
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Firefox crashes immediately.
I open Firefox and immediately get the Mozilla Crash Reporter: 'we're sorry. Firefox has been a problem and crashed. We will try to restore your tabs and windows when it restarts. I click on restart Firefox button, and the reported crash window reappears. It happens regularly. I did a clean reinstall as in http://kb.mozillazine.org/Uninstalling_firefox, but reinstall leads to the same result. Last 5 reports of incidents are:
Crash ID: bp-93beaa4d-660e-481c-82e8-5b6022151015
Crash ID: bp-728d538e-164d-48c1-bf8a-cc0222151015
Crash ID: bp-3b8b84c6-1004-4c38-ba1d-c302f2151015
Crash ID: bp-3a9798ea-af67-426f-bea5-32c952151015
Crash ID: bp-162232b6-3090-4855-9f0e-aa30e2151015It's a clean install of the latest version.
I am running Windows7. There was a Windows Update yesterday - might have had something to do with it.
Please do not ask me to do anything inside Firefox. I can't open it.
Hi, please provide crash IDS. looking at these reports, it seems that this may be caused by external software on the computer. go to control panel of your system and remove any software marked 'Freecorder"or similar, or by the Publisher"Applian Technologies"or any other toolbars.
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Hello
No matter what page I visit, firefox crashes immediately. There is no associated ID crash when I type "subject: breaks down. It will remain to answer on start firefox, but even in typing 'Test' page in the google search, will make the results of google to hang until it finishes loading. This happen to any site I went to. Here are the things I've tried:
-Safe mode (always crashes)
-Reset firefox (always crashes)
-Uninstall and remove all traces of "mozilla". Reinstall (always crashes)
-Disable Kaspersky (always crashes)
-Use Firefox 31 instead of 34 (always crashes)I don't know what to do and all my turns search without results.
Help, please! I go back to using Firefox again.
WIN8 64bits
Thank you
Hi onceuponaderek, when you say that Firefox crashes, Windows 'No response' appears in the title bar, or what are the other symptoms meet you? Do you get unusual disk or CPU Meanwhile activity, or Firefox seems to be to do nothing?
Can remember you something special happening before this problem, such as:
- Other system software to a Windows Update or drivers?
- Update your security software?
- Changes to the connection to the network, including the private proxy or VPN, you can use?
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Firefox crashes ever time I open it.
Firefox crashes ever time I open it. It will not even start in safe mode more. I tried to uninstall and reinstall it. My computer has been restarted. Here is a list of my accident of ID.
Crash ID: bp-ea0e9622-0ccd-4ff4-aff4-5b3d12140216
Crash ID: bp-80d3e6ac-ba98-4966-b1f2-98d8f2140216
Crash ID: bp-fc280863-8c4e-41d8-9976-08b6c2140214
Crash ID: bp-fd73566a-0ae5-42ad-912a-469972140210Thanks for posting the links to crash report.
Could you launch Firefox in its Safe Mode and disable the use of Firefox hardware acceleration of graphics. This circumvents incompatibilities with different graphics card drivers.
To start Firefox in Safe Mode, hold down the SHIFT key while starting Firefox.
In the small dialog box that should appear, click 'Start mode safe' (not Reset)
Hardware acceleration is automatically disabled in Mode without failure. To turn it off in normal mode, open:
the button Firefox orange (or the Tools menu) > Options > advanced
In the mini ' General' tab, uncheck the box for "use hardware acceleration when available.
When you restart Firefox normally, this should take effect. Any improvement?
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7.0.0.102 crashes immediately after the connection
After update to Skype 7, it crashes immediately after the connection.
I don't have facerig or FFsplit or any webcams. Update of Windows Firewall is disabled.
The event logs show this:
Name of the failing application: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Name of the failed module: Skype.exe, version: 7.0.0.102, time stamp: 0x54897add
Exception code: 0xc0000005
Offset: 0x00d527d7
ID of the process failed: 0x1e7c
Start time of application vulnerabilities: 0x01d029890c579caf
The failing application path: C:\Program Files (x86)\Skype\Phone\Skype.exe
Path of the failing module: C:\Program Files (x86)\Skype\Phone\Skype.exe
Report ID: 58eb96c6-957c-11e4-aae2-00224d806fdfAny ideas that I can do to make it work again?
I don't know, but maybe it's one of several cases in the latest version of Skype 7.0 is not able properly to interpret data from the BIOS. At least, that was the issue with the cases already reported with this error message:
Exception code: 0xc0000005
Offset: 0x00d527d7
A fix may be available in one of the next versions of Skype. In the meantime, the solution is to uninstall version 7.0 and install the 6.21.0.104 previous version.
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Flash CC 2014 (1308) crashes immediately after the launch (cloud creative)
Flash CC 2014 (1308) crashes immediately after the launch (cloud creative)
Singning and once again, does not solve the problem.
Thanks for any help.
Slyrs66
Abridged version of the accident report:
Process: Adobe Flash CC 2014 [1308] Path: / Applications/Adobe Flash 2014.app/Contents/MacOS/Adobe CC CC CC 2014 Flash 2014/Adobe Flash Identifier: com.adobe.Adobe Flash CC 2014.application Version: 14.0.0 (14.0.0.110) Code type: X 86-64 (native) Parent process: launchd [661]
Responsible: Adobe Flash CC 2014 [1308] ID of the user: 501 Date/time: 2014-07-26 + 0200 10:29:32.313 OS version: Mac OS X 10.9.4 (13E28) Report Version: 11
Anonymous UUID: 9B82629F-E84E-F052-F41B-A706B2ABE22F
Sleep/wake UUID: D850A1E0-2224-409C-915A-BC420034053E
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_CRASH (SIGABRT)
Exception codes: 0 x 0000000000000000, 0 x 0000000000000000
Request for clarification:
termination with eception exception of type dvacore::filesupport:dir_create_exception: $$$ / dvacore/filesupport/DirCreate = the directory ' @0 ' could not be created. " Please check the rights of protection or permission from parent directory.
Abort() called
My hardware:
Model: MacBookPro9 2, MBP91.00D3.B08 of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44
Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.6f1 14216, 3 services, 23 aircraft, 2 incoming serial ports
Network service: Wi - Fi, AirPort, en1
Serial ATA Device: APPLE HDD, 1 TB HTS541010A9E682
Serial ATA Device: OPTIARC DVD RW AD - 5970H
USB device: Hub
USB device: Keyboard Hub
USB Device: Apple keyboard
USB device: FaceTime HD camera (built-in)
USB device: Hub
USB device: Hub
USB device: Apple keyboard / Trackpad
USB Device: IR receiver
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
Bus crush: MacBook Pro, Apple Inc., 25.1
Hello, John t. Smith & Mylenium
I changed the rights... in the Users/[...me folder] / Library/Preferences/Adobe
Admin: read & write
User (me): read & write
system: read & write
everyone: read only
and inherited all the rights to subfolders (small gear-> preferences).
IT WORKED!
Thank you both for your advice!
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I use the final version of Firefox 19. The last day or two he was crashing immediately on my clicking the start icon. Here are the last five crash reports:
Crash ID: bp-d513e4fe-a398-4fa8-b754-031ee2130228
Crash ID: bp-ae5b521b-1dbb-42d5-b10d-a78eb2130228
Crash ID: bp-c6f9caa9-f282-4331-86bf-b76722130228
Crash ID: bp-d7bd55e1-3779-4314-87f4-99ee82130228
Crash ID: bp-7de2dd0a-43c4-4a23-b0c8-e4d1b2130228NVM. Turns out be hardware acceleration on the Advanced tab. Uncontrolled that and everything of fine. Sorry to bother people.
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Firefox crashes immediately on every attempt to open it
Does not open in Firefox Safe mode. Firefox has just undergone an automatic update and I also had just updated iTunes and QuickTime to the latest versions. We hope to be able to restore Firefox with all bookmarks intact.
You have installed Trusteer report ? If so, disable it.
* Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport" * Mac: "System Preferences -> Other -> Rapport -> Stop Rapport"
For more information, you can request their assistance.
http://www.Trusteer.com/support/en/report-problemhttp://KB.mozillazine.org/Firefox_crashes#Trusteer_Rapport
RoboForm is also originally 8 Firefox crash at startup. Install the last 7.6.3 version of Roboform.
http://www.RoboForm.com/support/news
http://www.safer-networking.org/en/index.html
Alternatively, you can write a check for an infection rootkit TDSSKiller.
See also:
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