Firefox crashes instantly on the opening.

Similar Questions

• Firefox crashes immediately at the opening after a new update.

  I can't open it in safe mode.
  There is no new incident reports in the folder of Mozilla/Firefox/Crash Reports or "pending", or "subject".
  The error message reads "Firefox has stopped working".
  I also tried to reinstall nothing doesn't.

  Discovered that the 'kdump.dll' is a file used by my anti-virus software Kingsoft Antivirus. I have disabled Kingsoftand now I can use Firefox, then there obviously a conflict between these two software. Please notify someone responsible for Firefox coding in order to tackle this problem so that I can use these two programs simultaneously.

• Firefox crashes immediately at the opening

  • As soon as Firefox is open, it crashes.
  • The "Get Firefox" screen flashes up but causing a reboot causes only a repetition of the procedure of collision.
  • I tried all the steps in the troubleshooting but nothing works.

  Your crashreport:
  
  https://crash-stats.Mozilla.com/report/index/BP-255a3421-17ae-4f3d-9c4d-3251b2111104
  
  Firefox 3.6.23 Crash report Signature: (empty signature)
  
  This may be related to the Report of Trusteer. Try to disable it and see if that stops the noise. For more information, you can request their assistance.
  
  http://www.Trusteer.com/support/en/report-problem
  
  According to the user in question 892517 Trusteer is aware of the problem and working on a fix. You can stop the report by using the Start Menu > programs > Trusteer report > report stop

• Firefox crashes immediately at the opening, even in safe mode

  Completely uninstalled and reinstalled twice. There are no Add ons or extras that it is installed.

  Your crashreport:
  
  https://crash-stats.Mozilla.com/report/index/BP-e8cb0cda-D005-4d1b-8f1b-3f47f2111109
  
  8.0 Firefox crash [@ DbgBreakPoint]
  
  This seems to be a Roboform. Install the latest version of Roboform 7.6.2 should solve this problem according to the related Bug 691271.

• Firefox crashes immediately at the opening and hangs in safe mode too

  Mac 10.5.8. I can't open FF - it crashes immediately. I tried to uninstall and reinstall FF and it still does the same thing. I restarted my computer too and started in safe mode. I have checked all the boxes in the window of safe mode and tried to continue and restart but just keep crashing. Any help is appreciated. I can't get FF to open so there is no ID crash.

  User Agent

  Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en - us) AppleWebKit/533.16 (KHTML, like Gecko) Safari/533.16 Version/5.0

  I'm glad you got the problem solved, Ericka.

• Firefox crashes ever time I open it.

  Firefox crashes ever time I open it. It will not even start in safe mode more. I tried to uninstall and reinstall it. My computer has been restarted. Here is a list of my accident of ID.

  Crash ID: bp-ea0e9622-0ccd-4ff4-aff4-5b3d12140216
  Crash ID: bp-80d3e6ac-ba98-4966-b1f2-98d8f2140216
  Crash ID: bp-fc280863-8c4e-41d8-9976-08b6c2140214
  Crash ID: bp-fd73566a-0ae5-42ad-912a-469972140210

  Thanks for posting the links to crash report.

  Could you launch Firefox in its Safe Mode and disable the use of Firefox hardware acceleration of graphics. This circumvents incompatibilities with different graphics card drivers.

  To start Firefox in Safe Mode, hold down the SHIFT key while starting Firefox.

  In the small dialog box that should appear, click 'Start mode safe' (not Reset)

  Hardware acceleration is automatically disabled in Mode without failure. To turn it off in normal mode, open:

  the button Firefox orange (or the Tools menu) > Options > advanced

  In the mini ' General' tab, uncheck the box for "use hardware acceleration when available.

  When you restart Firefox normally, this should take effect. Any improvement?

• Whenever the downloads window is open, the browser becomes unusable. It just FREEZES. As soon as I close the downloads window, Firefox crashes instantly back. I have teinkered around subject: config, but it did nothing. Reinstall did nothing.

  I am running Windows 7 Professional x 64
  Processor: Athlon II x 4 620 (Quad-Core @ 2.6 ghz)
  RAM: 4 GB
  Graphics card: nVidia GeForce 8400GS, distributed well as PNY.

  Did you restart FireFox after you change the subject: config page?
  As well as to check the subject: new config for sure update to FF10 does not reset/change the previous settings altered?

• Now, Firefox crashes only all the time

  Firefox has slowed to a crawl... taken advice on the support page to delete and rename the file "places.sqlite" in Manager files in Firefox. Now Firefox only crashes all the time. guess my decision to go back to the Explorer was made for me... can not solve the new versions of FIrefox crashes, slowness, errors... now only breaks down and the "places.sqlite. old"file I saved is gone now, so cannot yet go back to it...

  Firefox does not work at all... ?

  Sorry to hear about the accident. If you get the Mozilla Crash Reporter form, your Firefox could have registered some data that would help to find the cause of the problem. You can submit these data to Mozilla and share with the volunteers of the forum to see if it points to the solution. Please check the support article "Firefox blocks - ask for help" to get the procedure to get these crash report IDs since the topic: block the page and then after the most recent here.

  Note: If Firefox is not stable enough to use the subject: page crashes, the article also describes how to check for submitted crash IDs disk report.

  Also, and/or at the same time, could test you mode without failure of Firefox? Which temporarily disables extensions, hardware acceleration, and a few more advanced features of Firefox that could make it more prone to crashing on some systems.

  Does not work if Firefox: Hold down the SHIFT key when you start Firefox.

  If Firefox is running: You can restart Firefox in Mode safe mode using either:

  • button "3-bar" menu > "?" button > restart with disabled modules
  • Help menu > restart with disabled modules

  and OK reboot.

  Two scenarios: A small dialog box should appear. Click on 'Start mode safe' (not update).

  Any less crashy?

• Downloaded Firefox & get Nectar on the opening page and cannot be deleted

  I tried to delete the toolbar of Nectar of programs, as I get Nectar page on Firefox, but still had opening Nectar on the opening of Firefox. Deleted Firefox and re-uploaded and Nectar is still there! I'm not really well versed on the technical and 74 years old, but getting rid of 'Nectar Toolbar' from my programs folder.

  Favorite and use this.
  Download the Mozilla search reset {web link}
  This module is very simple: when installing, it backs up
  and then resets your search and home page preferences
  at their default values and then to uninstall. This
  affects the search bar, search bar URL, and the home page.

  Care settings for Firefox {web link}
  Detects and restores settings that are frequently changes
  by Add-ons and application installers.

• Firefox crashes immediately after the upgrade

  We updated firefox to the latest version the week last in a small number of the PC in the office. After the upgrade, Firefox continues to fail at the launch. Create a new Firefox profile does not help. This problem occurs with other users that connect on the same machine. Uninstalling and reinstalling does not help. Safe mode not working anymore. It's just a continuous loop to break and we cannot go beyond it.

  The two machines with the problem so far under Windows 7 64-bit.

  If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':

  • BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

  You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).

  • Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.

  If necessary, you can open on: pages through the address bar.

  If you cannot open Firefox, see:

  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
  • http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
  • https://developer.Mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

  Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.

  • Download the full Firefox installation program and save the file to the desktop
    https://www.Mozilla.org/en-us/Firefox/all.html

  If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.

  • Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  Make a check of malware with several malware scanning of programs on the Windows computer.
  Please scan with all programs, because each program detects a different malicious program.
  All of these programs have free versions.

  Make sure that you update each program to get the latest version of their databases before scanning.

  • Malwarebytes' Anti-Malware:
    http://www.Malwarebytes.org/MBAM.php
  • AdwCleaner:
  
  http://www.bleepingcomputer.com/download/adwcleaner/
  http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml
• SuperAntispyware:
  http://www.SUPERAntiSpyware.com/
• Microsoft security scanner:
  http://www.Microsoft.com/security/scanner/en-us/default.aspx
• Windows Defender:
  http://Windows.Microsoft.com/en-us/Windows/using-Defender
• Spybot Search & Destroy:

http://www.safer-networking.org/en/index.html
• Kasperky free Security Scan:
  http://www.Kaspersky.com/security-scan

Alternatively, you can write a check for an infection rootkit TDSSKiller.

• Utility anti-rootkit TDSSKiller:
  http://support.Kaspersky.com/5350?El=88446

See also:

• "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
• https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware

• Firefox crashes constantly on the desktop, even in safe mode.

  I have problems with Firefox crashing several times without apparent reason. I uninstalled and reinstalled several times FF and Adobe Flash. He is still, it happens even in safe mode. I'm a total loss.

  Here are the last five crash reports. :

  bp-2d9488dd-b269-4df1-909a-423772130719
  bp-1aad1557-7359-44eb-bd21-809952130719
  bp-47629130-c3de-4d1c-97a3-f319f2130713
  bp-32113a0b-b455-429f-ae06-2249f2130713
  bp-6099c390-696b-4590-a2d6-2fbc02130713]]
  

  Thanks for your help.

  Matt Cowger

  Hi xPLAGUEx

  This could be a problem with your graphics display driver.

  What graphics card to display that you have?

  Try disabling hardware acceleration in Firefox.

  • Tools > Options > advanced > General > Browsing: "use hardware acceleration when available.
  • https://support.Mozilla.org/KB/troubleshooting+extensions+and+themes

• 8 Firefox crashes constantly using the Blackboard?

  It's to the point where I downgraded to Firefox 7.0.1. Any time I try to publish or make any changes to a post using Blackboard, Firefox crashes. On several occasions. Sometimes so often that I can't close the tab problem before it crashes again. Best I can tell it is a problem with Java and FF8.

  You may have a problem with the updated Java for Mac.

  See:

  • https://support.Mozilla.com/en-us/KB/latest-Firefox-issues

• Firefox crashes or freezes when opened. Help, please!

  My firefox does not open. I have been using Firefox without problems for years until yesterday. I have a Mac OS X 10.10.3. Whenever I open Firefox, it immediately crashes or freezes. I have to go to my dock to "force quit" Firefox. I tried to uninstall and reinstall the latest version of Firefox 38.0.1 several times and no luck. I tried to start Firefox in "safe mode" and as soon as my default screen opens (Yahoo.com) and when I click on anything, whether it's freezing immediately again.

  I'm not able to get Firefox open enough before it freezes to be able to go to 'preferences' to try to change or remove cookies or anything else.

  Also, I had hundreds of bookmarks, when I get Firefox and running, is there a way to recover these bookmarks?

  Currently, I am forced to use Safari which is horrible. Help, please!

  Thank you

  Chris Reppart

  primetime347 said

  Is there another way to fix the FF on my main account on my computer instead of having to switch everything to another account?

  You do not create another account on the computer. You're doing a
  new user of Firefox with your own user account profile. Firefox may have
  many profiles under the same user account.

• Firefox crashes constantly since the update of 31.0

  Firefox always crashes in safe mode and crashes with disabled plugins. I have not accelerated by hardware and I always use Malwarebytes.

  Firefox will open and load my home page Google, but as soon as I click on a search result or visit a Web site, it crashes. It will crash if I try to reload a tab. He'll crash trying to reboot from the Crash Reporter. I have to quit Firefox and reopen to my homepage.

  Here's the latest report of crash: bp-6fe9b806-516b-4dda-907b-a1b532140806

  Talking about most of the reports; Signature: StrChrIA

  and a file; Shlwapi.dll

  See if you can replace the shlwapi.dll I think on Microsoft.com

  Also, to run most or all of the programs below;

  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

  • Microsoft safety scanner
  • MalwareBytes' Anti-Malware
  • Anti-Rootkit utility - TDSSKiller
  • AdwCleaner (for more information, see this other AdwCleaner download page)
  • Hitman Pro
  • ESET Online Scanner

  Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.

  More information can be found in the article troubleshooting Firefox problems caused by malware .

  This solve your problems? Please report to us!

• Firefox crashes here is the last Crash ID: bp-e6ebd1f8-781b-46b5-a2c1-9e3682130111 it worked until this morning around 05:00

  I have used Firefox since the day I bought this computer. x 64 windows 7 never had a problem. Now it does not open. When I click the icon all that I get is the fault report screen. tried to open it in safe mode, it does the same thing. has run the troubleshooting and it has switched to xp service pack 1 compatibility. Not very computer savvy.

  The file involved is wmjqnchd.dll as you can see in the list of the modules of the accident report.

  • https://crash-stats.Mozilla.com/report/index/BP-e6ebd1f8-781b-46b5-A2C1-9e3682130111

  Try to start the computer in safe mode Windows with network support (on the startup screen, press F8) to see if that allows you to locate the file.
  
  You can also try to scan the Windows registry for this file (Ctrl + F).