Firefox crashes in safe mode after the upgrade to ver. 8
Firefox tries to open two tabs and then crashes on start up. What key shift is pressed on Mode without fail, the dialog box appears, but is instantly by d - box Crash report.
Your crash report that can be caused by Roboform. You can try to update Roboform to see if that solves the problem of crash: http://www.roboform.com/platforms/browsers/firefox
- See-> bug 691271 (RESOLVED WORKSFORME Crash mainly near starting in [@ DebugBreak] [@ DbgBreakPoint] with Roboform)
If this answer solved your problem, please click 'Solved It' next to this response when connected to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update if necessary:
- Plugin check-> http://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: install (or update) the Shockwave with Firefox plugin
- Adobe PDF plugin for Firefox and Netscape: Installation/update Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): updated Flash in Firefox
- Next-generation Java plug-in for the Mozilla browser: install or update Java in Firefox
Tags: Firefox
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Since the updated Firefox to version 22 (and later to 23), it crashes even if started in safe mode. This happens several times a day, at random intervals in different web pages.
So far, I've done these things:
-Reinstall clean according to http://kb.mozillazine.org/Uninstalling_firefox
-disabled all plugins and extensions
-disabled hardware acceleration
-updated graphics drivers
-run a normal anti-virus program and the Microsoft Security Scanner (no virus/malware found)Here is my latest crash reports:
bp-fac57226-667a-4f16-b574-666522130808 bp-8640c61e-a7e9-48d0-97b1-1edcf2130808 bp-c35080c5-9add-495e-a094-1b6352130808 bp-3c195ac5-2d1b-4707-a846-3a8572130808 bp-8f28ed45-ba28-4998-a2d7-acd442130808
It is a problem with your Fsecure antivirus, turn it off for a while and see if Firefox works correctly.
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Windows XP Professional starts in safe mode after the service pack 2 update
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Hello Doug12345,
Thank you for visiting the website of Microsoft Windows Vista Community. The question you have posted is related to Windows XP and would be better suited to the TechNet community. Please visit the link below to find a community that will provide the support you want.
http://social.technet.Microsoft.com/forums/en/categories/
Thank you
Input jack
Microsoft Answers Support Engineer
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Installed Service Pack 3 from Windows Update, now I can't get Windows XP to go back upwards, in the normal way or in any configuration of Safe Mode. I am in the Recovery Console using my drive now.
ohnooo313,
Follow the steps on this post on the forum. If these elements do not help, then follow the instructions that apply to this article.Post back with the results. Mike - Engineer Support Microsoft Answers
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Outlook mail will only display "safe mode" after the updates installed
Once the December updates have been installed, the mailbox has completely changed. He says now that it is in safe mode. It not add items on task bars, or save the changes in the components of navigation or the task on the sides. How do I get out of safe mode?
Uninstalled KB3114409. This update may be the cause of the problem.
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This morning, my Windows 7 installed the last updated. When I started again subsequently, Internet Explorer (which I hate!) my default browser and Firefox worm. 21 stated that it should be updated to 22. I did, and all my browsing history and bookmarks disappeared. I found my file backup bookmarks, but it is empty. It's as if I never had a previous version of Firefox and am completely new. Any suggestions on how I can recover my favorites?
I found a solution for me. I find my old bookmarks folder in a cloud backup program I use and restored from there. First time I needed to use it. Still don't like the update of Windows has done to my Firefox, Picasa and some other programs!
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Firefox crashes immediately after the upgrade
We updated firefox to the latest version the week last in a small number of the PC in the office. After the upgrade, Firefox continues to fail at the launch. Create a new Firefox profile does not help. This problem occurs with other users that connect on the same machine. Uninstalling and reinstalling does not help. Safe mode not working anymore. It's just a continuous loop to break and we cannot go beyond it.
The two machines with the problem so far under Windows 7 64-bit.
If you have submitted reports of incidents, so thanks for posting the ID of one or more reports of recent incidents that have a prefix 'bp ':
- BP-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the ID of the status of recent reports of error on the page "help > troubleshooting information" (topic: support).
- Click on the "All incident reports" button on this page to open the Subject: hangs page and see all incident reports.
If necessary, you can open on: pages through the address bar.
If you cannot open Firefox, see:
- http://KB.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
- http://KB.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
Do a clean reinstall and delete the program folder before Firefox to (re) install a new copy of the current version of Firefox.
- Download the full Firefox installation program and save the file to the desktop
https://www.Mozilla.org/en-us/Firefox/all.html
If possible to uninstall your current version of Firefox to clean the Windows registry and settings in the security software.
- Do NOT remove the "personal data" when you uninstall your current version of Firefox, because this will remove all profile folders and you lose personal data such as bookmarks and passwords including data profiles created by other versions of Firefox.
Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.
- (32-bit Windows) "C:\Program Files\Mozilla Firefox\"
- (Windows 64 bit) "C:\Program Files (x 86) \Mozilla.
- It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
- http://KB.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but do NOT delete personal data when you uninstall Firefox which removes all Firefox profile folders and you lose your data.
If you keep problems also create a new profile.
Make a check of malware with several malware scanning of programs on the Windows computer.
Please scan with all programs, because each program detects a different malicious program.
All of these programs have free versions.Make sure that you update each program to get the latest version of their databases before scanning.
- Malwarebytes' Anti-Malware:
http://www.Malwarebytes.org/MBAM.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.Softpedia.com/get/antivirus/removal-tools/AdwCleaner.shtml - SuperAntispyware:
http://www.SUPERAntiSpyware.com/ - Microsoft security scanner:
http://www.Microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://Windows.Microsoft.com/en-us/Windows/using-Defender - Spybot Search & Destroy:
- Kasperky free Security Scan:
http://www.Kaspersky.com/security-scan - Utility anti-rootkit TDSSKiller:
http://support.Kaspersky.com/5350?El=88446 - "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
- https://support.Mozilla.org/KB/troubleshoot-Firefox-issues-caused-malware
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After the upgrade to Firefox version 29, the browser crashes every 30-45 seconds, about 15 seconds. [Windows Vista]
Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.
You can try these free programs to search for malicious software that work with your existing anti-virus software:
- Microsoft safety scanner
- MalwareBytes' Anti-Malware
- TDSSKiller - AntiRootkit utility
- Hitman Pro
- ESET Online Scanner
Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP, if you do not already have one.
More information can be found in the article troubleshooting Firefox problems caused by malware .
This solve your problems? Please report to us!
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This began immediately to FF5.0 installation after the upgrade to FF3.6.18. I uninstalled and reinstalled both 3.6.18 FF and FF 5.0: the old version connects to the web without problem, but FF5.0 never does. IE9 is able to connect properly.
Thinking that my firewall software (McAfee) might get in the way of FF5.0, I uninstalled, but remained the connection problem.Check this setting:
- File > [] work offline
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After the upgrade to the latest version 13.0.1
I can't open videos from youtube and other sites
I tried all the solutions, but none works
I would also consider the following. Recent crashes of some multimedia content (this includes the Youtube videos, some flash games and other applications), in collaboration with Firefox 13 are probably caused by a recent update of Flash 11.3 and/or Real Player browser plugin to malfunction.
To resolve this problem, follow the steps in these articles in the Knowledge Base:
Flash Plugin - maintain and troubleshoot
Adobe Flash plugin has crashed - avoid that it happen
11.3 Flash does not load video in Firefox
We'll find other information on more technical issues under these links:
http://forums.Adobe.com/thread/1018071?TSTART=0
http://blogs.Adobe.com/asset/2012/06/inside-Flash-Player-protected-mode-for-Firefox.html
Please tell us if it helped!
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I want to know how to make my tabs save when I close Firefox. I did what was suggested in the FAQ section, but all my tabs disappear whenever I close Firefox, you use the command "exit", or the "X" button That was the reason I never updated to the new version previously, but hoped that the problem had been addressed and updated, now I'm stuck with having to reopen each tab whenever I open Firefox. Please tell me there is a way to fix this. And I'm not fluent technospeak, so I need simple and basic instructions. Thank you. Mark
Hello
By pressing Alt + T on the keyboard displays the Tools menu.
To see the full menu bar temporarily, press Alt or F10.
To make the permanently visible menu bar, right-click on the + after the last tab and enable (check) menu bar or press Alt + V > toolbars > menu bar................................................................................................................................
Useful links:
Beyond the tools > Options - about: config
Information page (Alt + T) tools > Page Info, right-click > view Page information
Files & Firefox profile folder
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Can not open in safe mode / clear the cache because firefox is frozen
I tried to load a page which seems to have had a built-in buggy video ad, and now Firefox is stuck. It stops responding, but when I force quit and reopen it, it opens the offending page, still too and it freezes again. I tried to restart my computer and reinstall Firefox and the problem continues to be. I can't follow the advice I've seen here on open mode without failure or clear my cache, because Firefox crashes before I can do it. I there a way to make these Firefox outdoors? I use Mac OS X 10.6.8 if that matters.
Thank you!
Hello
Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that temporarily disables hardware acceleration, restores some settings and disables add-ons (extensions and themes).
If Firefox is open, you can restart Firefox Safe mode in the Help menu:
- Click the menu button
click Help
then select restart with disabled modules.
If Firefox does not work, you can start Firefox in Mode safe as follows:
- On Windows: Hold down the SHIFT key when you open the desktop Firefox or shortcut in the start menu.
- On Mac: Hold the option key during the startup of Firefox.
- On Linux: Exit Firefox, go to your Terminal and run firefox-safe-mode
(you may need to specify the installation path of Firefox for example/usr/lib/firefox)
When the Firefox Safe Mode window appears, select "start mode safe."
If the problem is not present in Firefox Safe Mode, your problem is probably caused by an extension, theme or hardware acceleration. Please follow the steps described in the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.
To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.
When find you what is causing your problems, please let us know. This might help others with the same problem.
- Click the menu button
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I have a question where Firefox wont ' quit and give a message "not responding" after I've been using Google Mail. It works fine when I'm not using this program. I tried Safe Mode and the problem still happens when I go on Google Mail, so it is not connected with modules, extensions, etc.
Hello
The reset Firefox feature can solve a lot of problems in restaurant Firefox to its factory default condition while saving your vital information.
Note: This will make you lose all the Extensions and preferences.- Sites Web open is not recorded in less than 25 versions of Firefox.
To reset Firefox, perform the following steps:
- Go to Firefox > help > troubleshooting information.
- Click on the button 'Reset Firefox'.
- Firefox will close and reset. After Firefox is finished, it will display a window with the imported information. Click Finish.
- Firefox opens with all the default settings applied.
Information can be found in the article Firefox Refresh - reset the settings and Add-ons .
This solve your problems? Please report to us!
Thank you.
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Tabs not saved after 10.1 Firefox crash. Worked fine until this upgrade
Before moving to Firefox 10.1 if Firefox crashed or was closed via the Task Manager, the next time, he opened a session restore screen would jump to the top and you could restore all tabs or select the ones that you want to restore. After the 10.1 upgraded never this screen appears.
I like the fact that cookies can be erased when I close FF so I went one by one on the options under closing firefox clear history. Turn on you can leave checked everything with the exception of the navigation history. That should be unchecked and session restore works. I never thought to check there without your suggestion so thank you very much!
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This morning I upgraded to 10 FF of the previous version. It worked well. After start-up the computer mode sleep and by opening the home page of firefox, I was shocked to discover that none of my previous Add ons (extensions) were available, even if it was there earlier after the upgrade.
I think I solved the problem. I restarted my computer and then restart Mozilla Firefox. When the web page opens, all the add ons that I had previously appeared on the tab bar, with a request to reinstall. After completing all applications and restart firefox, all the addons is back as before and proved to work well. This solved my problem
http://www.safer-networking.org/en/index.html
Alternatively, you can write a check for an infection rootkit TDSSKiller.
See also:
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