Firefox crashes when starting upward in normal mode and safe

Impossible to open firefox either mode, it immediately gives me a window of accident report

Have you tried to download FF10 with another browser and install it over your current version of FF?
Link to your CR: https://crash-stats.mozilla.com/report/index/e9c657f0-71ce-480b-a13f-2852c2120207

Tags: Firefox

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    The good news is that if it opens in safe mode, there should be a fix or a workaround. Your accident is linked to the use of graphics acceleration so turn off that should prevent accidents. Maybe update your graphics drivers will actually solve the problem.

    Forum of the cross of character references

    • Your report for bp-5ebfdd5f-9b5f-4906-8959-07ccf2130910 CrashID

      • Crash Signature: igd10iumd32.dll@0x131b73
      • No related bugs (but note igd10iumd32.dll is a hidden system file)
      • Beta channel Fx 24

    To disable hardware Acceleratoin
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    In addition, please check the updates for your graphics driver by following the steps in the following knowledge base articles:

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    Thank you.

  • Office Firefox crashes when starting, and no Crash report is formed

    Hi all. No idea what happened, but my browser started simply crashing today.

    Here I have a gdb backtrace. As you can see, it hangs just inside his own accident-journalist (google-breakpad):

    Program received SIGSEGV, Segmentation fault signal.
    0x00007ffff2ad17bf in __static_initialization_and_destruction_0 (__initialize_p = 1 __priority = 65535)

       at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:69

    69 /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc: no such file or directory.
    (gdb) backtrace

    1. 0 0x00007ffff2ad17bf in __static_initialization_and_destruction_0 (__initialize_p = 1 __priority = 65535)
       at /build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:69
    1. 1 _GLOBAL__sub_I_stackwalker_amd64.cc(void) (/build/buildd/firefox-28.0+build2/toolkit/crashreporter/google-breakpad/src/processor/stackwalker_amd64.cc:246 )
    2. 2 0x00007ffff7dea13a in call_init (l = < optimized on >, argc=argc@entry=1, argv=argv@entry=0x7fffffffe2b8, env=env@entry=0x7fffffffe2c8) to dl - init.c:78
    3. 3 0x00007ffff7dea223 in call_init (env = < optimized on >, argv argc = < optimized on >, = < optimized on >, l = < optimized on >) to dl - init.c:36
    4. 4 _dl_init (main_map=main_map@entry=0x7ffff6c11000, argc = 1, argv = 0x7fffffffe2b8, env = 0x7fffffffe2c8) to dl - init.c:126
    5. 5 0x00007ffff7deec70 in dl_open_worker (a=a@entry=0x7fffffffad98) to dl - open.c:577
    6. 6 0x00007ffff7de9ff4 in _dl_catch_error (objname=objname@entry=0x7fffffffad88, errstring=errstring@entry=0x7fffffffad90, mallocedp=mallocedp@entry=0x7fffffffad80,
       operate=operate@entry=0x7ffff7dee9a0 <dl_open_worker>, args=args@entry=0x7fffffffad98) at dl-error.c:187
    1. 7 0x00007ffff7dee3bb in _dl_open (file = 0x7fffffffafe8 ' /libxul.so", mode = 2147483391, caller_dlopen = < optimized on >, nsid = - 2, argc = 1, argv = 0x7fffffffe2b8,)
       env=0x7fffffffe2c8) at dl-open.c:661
    1. 8 0x00007ffff7bd702b in dlopen_doit (a=a@entry=0x7fffffffafb0) at dlopen.c:66
    2. 9 0x00007ffff7de9ff4 in _dl_catch_error (objname = 0x7ffff6c0a050, errstring = 0x7ffff6c0a058, mallocedp = 0x7ffff6c0a048, use 0x7ffff7bd6fd0 < dlopen_doit >, args = 0x7fffffffafb0 =)
       at dl-error.c:187
    1. 10 0x00007ffff7bd762d in _dlerror_run (operate=operate@entry=0x7ffff7bd6fd0 < dlopen_doit >, args=args@entry=0x7fffffffafb0) to dlerror.c:163
    2. 11 0x00007ffff7bd70c1 in __dlopen (file = < optimized out, > mode = < optimized on >) to the dlopen.c:87
    3. 12 0x0000555555558dd7 in GetLibHandle (aDependentLib = 0x7fffffffafe8 ' /libxul.so") at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:258
    4. 13 ReadDependentCB (do_preload = < optimized on >, aDependentLib = 0x7fffffffafe8 ' /libxul.so")
       at /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:305
    1. 14 xPCOMGlueLoad (xpcomFile = < optimized on >) to the /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:450
    2. 15 0x0000555555558f69 of XPCOMGlueStartup (xpcomFile = < optimized on >) to the /build/buildd/firefox-28.0+build2/xpcom/glue/standalone/nsXPCOMGlue.cpp:511
    3. 16 0x0000555555557fc3 in InitXPCOMGlue (argv0 = < optimized on >, xreDirectory = 0x7fffffffe088) at /build/buildd/firefox-28.0+build2/browser/app/nsBrowserApp.cpp:551
    4. 17 0x0000555555557b21 in main (argc = 1, argv = 0x7fffffffe2b8) at /build/buildd/firefox-28.0+build2/browser/app/nsBrowserApp.cpp:600

    It's the version 28.0 + build2-0ubuntu2. Reset profile has no effect.

    OK, apparently something was broken with my Software Center. 28.0 version is quite old, after all.

    So I launched the Update Manager and updated everything to 14.04.1.

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    I just installed Windows 8.1 on my computer. Then, I installed the latest Firefox. The installation is completed successfully. But everytime I open Firefox, it crashes just after 5 seconds.

    Here is my report id: Crash ID: bp-8e22c917-2066-4a30-8fec-cf26c2140626

    Thanks for your help.

    Start Firefox in Safe Mode {web link}
    While you are in safe mode;
    Press < Alt > or < F10 > to display the toolbar.
    Followed;

    Windows; Tools > Options
    Linux; Edit > Preferences
    Mac; name of the application > Preferences

    Then Advanced > General.
    Find and stop using hardware acceleration.

    Dig safe web sites and see if there is still a problem. Then restart.

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