Firefox keeps crashing outside the safe mode (reset, uninstall-reinstall and disable all add-ons do not help)

I've actually had this problem for over a year now with previous versions. The browser always crashes just after that I start it, but it seems to work fine in safe mode. I tried to reset the Firefox, disable all add-ons mode security and reinstall the application, but none of these methods does not seem to work. Here's the accident reports I after you have installed the latest version of tonight:

BP-fa942122-97fe-475c-b9fd-d701a2131217 12/16/2013 22:18
BP-86a19285-1c0a-40bf-af3b-cf60a2131217 12/16/2013 22:17
BP-9c74526b-1071-4353-8BBE-41b052131217 12/16/2013 22:12
BP-4e87b0b1-a2a6-41cd-932C-fdd722131217 12/16/2013 22:09

Seems that the reason for the accident is "EXCEPTION_ACCESS_VIOLATION_READ", means something like that...

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Try disabling hardware acceleration in Firefox.

https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration

Tags: Firefox

Similar Questions

  • Firefox is faster on the safe mode. Even when I disable all extensions and plug-ins, it does still work on normal mode. What should I do?

    I already tried to uninstall e install again, but rest the problema. When I use safe mode, firefox works correctly. I tried to remove all extensions and plug-ins, but the problem persists. Even my mouse pointer moves slowly around firefox screen when the normal mode. I have synced with another computer and I have no problem with each other.

    Hello lgm11, try turning off hardware acceleration and check again (in safe mode hardware, acceleration is disable).

    Thank you

  • Firefox crashes even when I disable all add ons and plug-ins

    Hey community,.

    I love firefox and that's why I want to work again.
    lately my firefox crashes and I don't know why. Sometimes, it crashes when I type something in the search bar, and sometimes when I scrall on a page, sometimes, when I want to type a URL.
    I disabled all add ons and plugins. but the error appeared again. I also tried to fix it by installing the 64-bit version, but it does not help.
    This is the last report of the accident:

    a9d8cd89-0156-4E90-939a-f2f912150831

    https://crash-stats.Mozilla.com/report/index/a9d8cd89-0156-4E90-939a-f2f912150831

    Please, can someone help me?

    Thank you!

    Start Firefox in Safe Mode {web link}
    While you are in safe mode;

    Type of topic: preferences #advanced< enter > in the address bar.

    Under Advanced, select General.
    Find and stop using hardware acceleration.

    Search web sites secure. Are there problems?

    Safe mode is a troubleshooting mode that turns off temporarily
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    -Add-ons (extensions and themes). If the problem disappears,
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    OS X El Capitan: use your TV as a monitor

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    In Firefox 4 questions Troubleshoot Firefox in Safe Mode disables extensions and disables hardware acceleration.

    Turn off hardware acceleration:

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    Update driver video display to the latest version.

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    Time to get your windows cd drive and start it and reinstall your system.

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    Hello

    Could be heat related - try using a small fan to blow into the air intakes to see if that helps.
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    Remove ALL power and reinstall all the memory cards and cables (both ends where possible).
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    This sounds like material so if the above does not help you then probably need help
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    ===========================================================

    Check with these utilities to see if information may be collected: run BlueScreenView
    to see if there were any BlueScreens and verify in MyEventViewer at shutdown
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    It is an excellent tool for displaying the blue screen error information

    -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
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    http://www.NirSoft.NET/utils/blue_screen_view.html

    -------------

    MyEventViewer can be verified at the time of the blue screen (BSOD) or event within a second
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    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
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    ------------

    AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows details
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    http://www.NirSoft.NET/utils/app_crash_view.html

    ------------------------------

    Also do this so you can see the probable bluescreens. (You may or may not be able to see
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    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    (also Windows 7)
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    =========================================

    What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
    on this machine, including those you have uninstalled (they leave leftovers behind which can cause
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    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

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    AdapterDeviceID: 0x2e32
    AdapterVendorID: 0x8086
    Add-ons: support%40lastpass.com:2.5.0,anttoolbar%40ant.com:2.4.7.8,firefox1%40myibay.com:1.3.5,foxmarks%40kei.com:4.2.3,LogMeInClient%40logmein.com:1.0.0.1024,personas%40christopher.beard:1.7.2.1,testpilot%40labs.mozilla.com:1.2.2,%7B4BBDD651-70CF-4821-84F8-2B918CF89CA3%7D:7.3.0.1,%7B62760FD6-B943-48C9-AB09-F99C6FE96088%7D:2.5.7,%7Ba0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7%7D:20130515,%7BAE93811A-5C9A-4d34-8462-F7B864FC4696%7D:4.16,%7Bef4e370e-d9f0-4e00-b93e-a4f274cfdd5a%7D:1.4.9,%7BF8A55C97-3DB6-4961-A81D-0DE0080E53CB%7D:0.9.8,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:23.0.1,bookmarkdeduplicator%40foxhatdev:1.2,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.3.2
    AvailablePageFile: 4035756032
    AvailablePhysicalMemory: 2020319232
    AvailableVirtualMemory: 1566806016
    BuildID: 20130814063812
    CrashTime: 1377265088
    EMCheckCompatibility: true
    InstallTime: 1377257514
    Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x2e32, AdapterSubsysID: 2e321849, AdapterDriverVersion: 6.14.10.4990
    D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers-
    ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
    ProductName: Firefox
    ReleaseChannel: release
    SecondsSinceLastCrash: 6450
    StartupTime: 1377264388
    SystemMemoryUsePercentage: 42
    Theme: classic/1.0
    Throttleable: 1
    TotalVirtualMemory: 2147352576
    URL: https://apis.google.com/u/0/_/widget/render/comments?first_party_property=YOUTUBE&href=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY%26list%3DPLsADJVRCDaNYpbMjbOHdSCSaKBlG6aOL5&owner_id=Rpbrf-LDcVa7R8nCH4Nmjw&query=http%3A%2F%2Fwww.youtube.com%2Fwatch%3Fv%3DfgjGBtTjywY&stream_id=UCRpbrf-LDcVa7R8nCH4Nmjw&substream_id=fgjGBtTjywY&view_type=FILTERED_POSTMOD&width=590&dl=true&youtube_video_acl=PUBLIC&hl=en_US&origin=http%3A%2F%2Fwww.youtube.com&gsrc=1p&jsh=m%3B%2F_%2Fscs%2Fabc-static%2F_%2Fjs%2Fk%3Dgapi.gapi.en.frJMbC5LyzM.O%2Fm%3D__features__%2Fam%3DIA%2Frt%3Dj%2Fd%3D1%2Frs%3DAItRSTMLCe1riklf82eONwSEM0M5ZUH51A#_methods=onPlusOne%2C_ready%2C_close%2C_open%2C_resizeMe%2C_renderstart%2Concircled%2Conthumbsup%2Contimestampclicked&id=I0_1377265086581&parent=http%3A%2F%2Fwww.youtube.com&pfname=&rpctoken=12418239
    Vendor: Mozilla
    Version: 23.0.1
    Winsock_LSP: SBLSP over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :
     SBLSP over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
     MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
     MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
     RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
     RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] SEQPACKET 11 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E164C867-4D50-4C52-BAC3-4E20530E992B}] DATAGRAM 11 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] SEQPACKET 10 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{97161BE5-3B9E-47E8-B980-EA7DAA62DDD8}] DATAGRAM 10 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] SEQPACKET 9 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{10C212A4-FBEE-4DE8-B928-1C0421C69529}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] SEQPACKET 8 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{BF2F0D6D-1A1F-4AB8-A162-1FEED1D4AC4E}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{8D29FEF0-359F-4B69-AFEF-C50B2471838A}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{332CDF34-1668-499D-B938-3C7842374389}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{D2A13987-3800-4EB8-84D9-8DE3D55F77C2}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{76C9ACD6-1523-430F-8AD0-C5B3A0A32103}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{A56FF020-3C58-4D13-9C47-8CCDAE85B219}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{36E39A50-00A0-42CF-9B86-EE44F078CFFD}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] SEQPACKET 12 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{E204AC2F-D7F5-446D-B065-E6003AE73A92}] DATAGRAM 12 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] SEQPACKET 13 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{6FF8C4A7-7C88-46CC-BDA7-074EABC9BD52}] DATAGRAM 13 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{038B1489-B95F-4C31-A6D2-CF62704AA051}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
     MSAFD NetBIOS [\Device\NetBT_Tcpip_{811A7B52-429D-4330-BCF5-5FF95C8392A5}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
     SBLSP : 2 : 0 : C:\Program Files\SpeedBit Video Accelerator\LSP3.3.7.5\sblsp.dll
    
    This report also contains technical information about the state of the application when it crashed.

    Great, thanks for posting back. I will mark your answer as the solution.

    Oddly even though I could see speedbit mentioned in your reports of incidents and the title of related bug I didn't see he's looking for to your system details side. It is a component of something else, or Firefox support simply not picked up and listed.

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