Computer stops in normal mode. Do not use the safe mode, because I have no sound, or security out there, please help?

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  Hi Lawren,

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• Could not use the Brush tool because there is not enough memory (RAM)

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  Adobe Photoshop Version: 2015.1.1 20151209.r.327 2015/12 / 09:23:59:59 CL 1055659 x 64

  Operating system: Windows 64-bit 10

  Version: 10 or higher

  System architecture: Intel CPU Family: 6, model: 12 Stepping: 3 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

  Physical processor count: 4

  Number of logical processors: 8

  Processor speed: 2494 MHz

  Built-in memory: 16267 MB

  Free memory: 8727 MB

  Memory available to Photoshop: 14479 MB

  Memory used by Photoshop: 55%

  Range of modifier: enabled.

  Space design: disabled.

  Work plans: enabled.

  Multi-frequency 3D printing: disabled.

  HighBeam: enabled.

  Tile image size: 1024K

  Image cache level: 4

  Overview of fonts: medium

  TextComposer: Latin

  Display: 1

  Limits of the display: top = 0, left = 0, low = 1080, right = 1920

  OpenGL drawing: enabled.

  OpenGL allows old GPU: not detected.

  OpenGL drawing mode: Advanced

  OpenGL allows Normal Mode: true.

  OpenGL allows Advanced Mode: true.

  AIFCoreInitialized = 1

  AIFOGLInitialized = 1

  OGLContextCreated = 1

  NumGLGPUs = 1

  NumCLGPUs = 2

  glgpu [0]. GLVersion = "3.0".

  glgpu [0]. IsIntegratedGLGPU = 1

  glgpu [0]. GLMemoryMB = 2048

  glgpu [0]. GLName = "Intel(r) HD 4600 graphics card"

  glgpu [0]. GLVendor = "Intel."

  glgpu [0]. GLVendorID = 32902

  glgpu [0]. GLDriverVersion = "10.18.15.4256".

  glgpu [0]. GLRectTextureSize = 16384

  glgpu [0]. GLRenderer = "Intel(r) HD 4600 graphics card"

  glgpu [0]. GLRendererID = 1046

  glgpu [0]. HasGLNPOTSupport = 1

  glgpu [0]. GLDriver = "igdumdim64.dll, igd10iumd64.dll, igd10iumd64.dll, igd12umd64.dll, igdumdim3 2, igd10iumd32, igd10iumd32, igd12umd32.

  glgpu [0]. GLDriverDate = "20150717000000.000000 - 000.

  glgpu [0]. CanCompileProgramGLSL = 1

  glgpu [0]. GLFrameBufferOK = 1

  glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 10.18.15.4256.

  glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1447]

  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]

  glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]

  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]

  glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]

  glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [4096]

  glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1

  glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0

  clgpu [0]. CLPlatformVersion = "1.2".

  clgpu [0]. CLDeviceVersion = "1.2".

  clgpu [0]. IsIntegratedCLGPU = 1

  clgpu [0]. CLMemoryMB = 1921

  clgpu [0]. CLName = "Intel(r) HD 4600 graphics card"

  clgpu [0]. CLVendor = "Intel(r) Corporation"

  clgpu [0]. CLVendorID = 32902

  clgpu [0]. CLDriverVersion = "10.18.15.4256".

  clgpu [0]. CUDASupported = 0

  clgpu [0]. CLBandwidth = 1.68648e + 010

  clgpu [0]. CLCompute = 134,55

  clgpu [1]. CLPlatformVersion = "1.2".

  clgpu [1]. CLDeviceVersion = 'CUDA 1.2.

  clgpu [1]. IsIntegratedCLGPU = 0

  clgpu [1]. CLMemoryMB = 4096

  clgpu [1]. CLName = 'GeForce GTX 850M.

  clgpu [1]. CLVendor = "NVIDIA Corporation".

  clgpu [1]. CLVendorID = 4318

  clgpu [1]. CLDriverVersion = "359.06.

  clgpu [1]. CUDASupported = 1

  clgpu [1]. CUDAVersion = "7.5.0.

  clgpu [1]. CLBandwidth = 2.97347e + 010

  clgpu [1]. CLCompute = 354.272

  Type of license: subscription

  Serial number: 90970505697637150612

  Feature::Photoshop / Extended: WE

  Feature::Photoshop/standard: WE

  Feature::Photoshop/test: OFF

  Feature:32 - Bit layers: WE

  Feature::CountTool: WE

  Feature::Acrobat3D: WE

  Feature::measurement: WE

  Feature::MATLAB: WE

  Feature::VanishingPointMeasurement: WE

  Feature::VanishingPoint3DSExport: WE

  Feature::VanishingPointDXFExport: WE

  Feature::DICOM: WE

  Feature::VideoLayers: WE

  Feature::Timeline: WE

  Feature::ExtendedMenuBar: WE

  Feature::3DPrint App: WE

  Feature::ImageStack creation: WE

  Feature::ImageStack edition: WE

  Feature:32 - Bit painting: WE

  Feature::ACRFilterAllowed: WE

  Feature::ACRFilterAvailable: WE

  Feature::ExportAssetsQueueFeature: OFF

  Feature::creative cloud staged: OFF

  Feature::3DMultitonePrinting: OFF

  Feature::artboards: WE

  Feature::Playground: OFF

  Feature::chording range: WE

  The application folder: G:\Program Files\Adobe\Adobe Photoshop CC 2015\

  Temporary file path: C:\Users\PADREM~1\AppData\Local\Temp\

  Zero Photoshop has async I/O active

  Scratch the volumes:

  G:\, 98.6 G, 13.3 G free

  F:\, 306.5 G, 15.6 G free

  E:\, 234.4 G, 20.7 free G

  Required plugins folder: G:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\Plug-Ins\

  Main Plug-ins folder: G:\Program Files\Adobe\Adobe Photoshop CC 2015\Plug-ins\

  Installed components:

  A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library

  ACE.dll ACE 2015-09-09 at 18:52:48 79,567158 79.567158

  AdbePM.dll PatchMatch 0000-00-00-00: 00:00 1.  1.

  AdobeLinguistic.dll Adobe linguistic Library version 9.0.0

  AdobeOwl.dll Adobe Owl 5.2.9

  AdobePDFL.dll PDFL 2015/09/12-01: 10: 45 79,156620 79.156620

  Adobe AdobePIP.dll 7.3.1.70 product improvement program

  AdobeSVGAGM.dll AdobeSVGAGM 79.566705 79.566705

  AdobeXMP.dll Adobe XMP Core 2015/09/10-01: 10:20 79,158325 79.158325

  AdobeXMPFiles.dll Adobe XMP files 2015/09/10-01: 10:20 79,158325 79.158325

  Adobe XMP Script 2015/09/10-01: 10 AdobeXMPScript.dll: 20 79,158325 79.158325

  adobe_caps.dll Adobe CAPS 9,0,0,28

  AGM.dll AGM 2015-09-09 at 18:52:48 79,567158 79.567158

  ahclient.dll AdobeHelp Dynamic Link Library 2.0.0.2

  AIDE.dll HELP-2015/15/10-11: 58:31 79,568000 79.568000

  Amtlib.dll AMTLib (64 Bit) 9.0.0.89BuildVersion: 9.0; Brand: Tuesday, August 25, 2015 07:30:38) 1.000000

  ARE.dll ARE 2015-09-09 at 18:52:48 79,567158 79.567158

  Axe8sharedexpat.dll AXE8SharedExpat 2015/03/13-23: 40:54 79,562390 79.562390

  AXEDOMCore.dll AXEDOMCore 2015/03/13-23: 40:54 79,562390 79.562390

  Bib.dll BIB: 2015-09-09 at 18:52:48 79,567158 79.567158

  BIBUtils.dll BIBUtils: 2015-09-09 at 18:52:48 79,567158 79.567158

  boost_date_time.dll photoshopdva 8.0.0

  boost_signals.dll photoshopdva 8.0.0

  boost_system.dll photoshopdva 8.0.0

  boost_threads.dll photoshopdva 8.0.0

  CG.dll NVIDIA Cg Runtime 3.0.00007

  cgGL.dll NVIDIA Cg Runtime 3.0.00007

  Adobe CIT.dll CIT 2.3.7.33275 2.3.7.33275

  Adobe CITThreading.dll CITThreading 2.3.7.33275 2.3.7.33275

  CoolType.dll CoolType 2015-09-09 at 18:52:48 79,567158 79.567158

  c:\windows\system32\dnssd.dll Hello 3,0,0,2

  dvaaudiodevice.dll photoshopdva 8.0.0

  dvacore.dll photoshopdva 8.0.0

  dvamarshal.dll photoshopdva 8.0.0

  dvamediatypes.dll photoshopdva 8.0.0

  dvametadata.dll photoshopdva 8.0.0

  dvametadataapi.dll photoshopdva 8.0.0

  dvametadataui.dll photoshopdva 8.0.0

  dvaplayer.dll photoshopdva 8.0.0

  dvatransport.dll photoshopdva 8.0.0

  dvaui.dll photoshopdva 8.0.0

  dvaunittesting.dll photoshopdva 8.0.0

  Dynamiclink.dll photoshopdva 8.0.0

  ExtendScript.dll ExtendScript 2015/04/17-16: 55.22 80.1017022 80.1017022

  icucnv40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339

  icudt40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339

  icuuc40.dll International Components for Unicode 2014 10/31-16: 52:45 Build gtlib_6.0.21339

  igestep30.dll IGES 9.3.0.113 drive

  imslib.dll IMSLib DLL 9.0.1.14

  JP2KLib.dll JP2KLib 2015/08/14-01: 13: 58 79,258941 79.258941

  libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

  libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0

  libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  LogSession.dll LogSession 7.3.1.70

  Manta.dll Manta 1.  1.

  mediacoreif.dll photoshopdva 8.0.0

  MPS.dll MPS 2015/08/14-01: 13: 58 79,566687 79.566687

  pdfsettings.dll Adobe PDFSettings 1.04

  Adobe Photoshop CC 2015 16.1.1 Photoshop.dll

  Adobe Photoshop CC 2015 16.1.1 plugin.dll

  PlugPlugExternalObject.dll CEP PlugPlugExternalObject Dll (64-bit) 6.1.0 Standard Adobe

  PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 6.1.0.157

  PSArt.dll Adobe Photoshop CC 2015 16.1.1

  PSViews.dll Adobe Photoshop CC 2015 16.1.1

  SCCore.dll ScCore 2015/04/17-16: 55.22 80.1017022 80.1017022

  SVGRE.dll SVGRE 79.566690 79.566690

  svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  TBB.dll Intel Threading Building Blocks for Windows 4, 3, 2015, 0408

  tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 3, 2015, 0408

  TfFontMgr.dll FontMgr 9.3.0.113

  TfKernel.dll kernel 9.3.0.113

  Geom TFKGEOM.dll kernel 9.3.0.113

  Adobe TFUGEOM.dll, UGeom © 9.3.0.113

  updaternotifications.dll Adobe Updater Notifications Library 9.0.0.15 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 9.0.0.15

  VulcanControl.dll Vulcan Control Library 5.2.0.35 Application

  VulcanMessage5.dll Vulcan Message Library 5.2.0.35

  WRServices.dll WRServices Friday, July 31, 2015 07:50:10 build 0.21834 0,21834

  U3D writer 9.3.0.113 wu3d.dll

  Required plugins:

  3D Studio 16.1.1 (2015.1.1 x 001 003 x)

  Accented edges 16.1.1

  Adaptive wide-angle 16.1.1

  Angular Strokes 16.1.1

  Average 16.1.1 (2015.1.1 x 001 003 x)

  Bas-relief 16.1.1

  BMP 16.1.1

  Camera Raw 9.3.1

  Camera Raw Filter 9.3.1

  Chalk and charcoal 16.1.1

  16.1.1 charcoal

  Chrome 16.1.1

  16.1.1 Cineon (2015.1.1 x 001 003 x)

  Clouds 16.1.1 (2015.1.1 x 001 003 x)

  16.1.1 COLLADA (2015.1.1 x 001 003 x)

  Halftone color 16.1.1

  Color pencil 16.1.1

  CompuServe GIF 16.1.1

  Pencil tale 16.1.1

  Craquelure 16.1.1

  Crop and straighten Photos 16.1.1 (2015.1.1 x 001 003 x)

  Crop and straighten Photos filter 16.1.1

  Hatch: 16.1.1

  Crystallize 16.1.1

  Cutting 16.1.1

  Dark strokes 16.1.1

  16.1.1 deinterlacing

  DICOM 16.1.1

  Difference clouds 16.1.1 (2015.1.1 x 001 003 x)

  16.1.1 glow

  Move 16.1.1

  Dry brush 16.1.1

  Eazel acquire 16.1.1 (2015.1.1 x 001 003 x)

  16.1.1 entropy (2015.1.1 x 001 003 x)

  NO export VERSION color tables

  Extrude 16.1.1

  FastCore 16.1.1 routines (2015.1.1 x 001 003 x)

  16.1.1 fibers

  Film Grain 16.1.1

  Gallery of filters 16.1.1

  Flash 3D 16.1.1 (2015.1.1 x 001 003 x)

  Fresco 16.1.1

  16.1.1 glass

  Scarlet contours 16.1.1

  Google Earth 4 16.1.1 (2015.1.1 x 001 003 x)

  Grain 16.1.1

  Graphic pen 16.1.1

  Halftone Pattern 16.1.1

  HDRMergeUI 16.1.1

  HSB/HSL 16.1.1

  IFF Format 16.1.1

  16.1.1 IGES (2015.1.1 x 001 003 x)

  Outlines in ink 16.1.1

  JPEG 2000 16.1.1

  16.1.1 flattening coefficient (2015.1.1 x 001 003 x)

  Blur of the lens 16.1.1

  16.1.1 goal correction

  Lens Flare 16.1.1

  Liquefy 16.1.1

  Matlab 16.1.1 operation (2015.1.1 x 001 003 x)

  maximum 16.1.1 (2015.1.1 x 001 003 x)

  Mean 16.1.1 (2015.1.1 x 001 003 x)

  Measure Core 16.1.1 (2015.1.1 x 001 003 x)

  Median 16.1.1 (2015.1.1 x 001 003 x)

  Mezzotint 16.1.1

  Minimum 16.1.1 (2015.1.1 x 001 003 x)

  MMXCore Routines 16.1.1 (2015.1.1 x 001 003 x)

  16.1.1 mosaic tiles

  Multiprocessor support 16.1.1 (2015.1.1 x 001 003 x)

  Neon 16.1.1

  16.1.1 paper

  16.1.1 color NTSC (2015.1.1 x 001 003 x)

  Ocean Ripple 16.1.1

  OpenEXR 16.1.1

  Paint Daubs 16.1.1

  16.1.1 palette knife

  Patchwork 16.1.1

  Paths to Illustrator 16.1.1

  16.1.1 PCX (2015.1.1 x 001 003 x)

  Photocopy 16.1.1

  16.1.1 Photoshop 3D engine (2015.1.1 x 001 003 x)

  Photoshop Touch 14.0

  Photo filter package 16.1.1 (2015.1.1 x 001 003 x)

  Pinch 16.1.1

  Pixar 16.1.1 (2015.1.1 x 001 003 x)

  16.1.1 in plaster

  Plastic wrap 16.1.1

  16.1.1 PLY (2015.1.1 x 001 003 x)

  PNG 16.1.1

  16.1.1 pointillism

  16.1.1 polar coordinates

  Portable Bit map 16.1.1 (2015.1.1 x 001 003 x)

  Poster edges 16.1.1

  People's Republic of CHINA 16.1.1 (2015.1.1 x 001 003 x)

  Radial blur 16.1.1

  16.1.1 radiance (2015.1.1 x 001 003 x)

  16.1.1 range (2015.1.1 x 001 003 x)

  Color research grid NO VERSION rendering

  Crosslinking 16.1.1

  16.1.1 the ripple

  Rough Pastels 16.1.1

  Save for Web 16.1.1

  ScriptingSupport 16.1.1

  Shake Reduction 16.1.1

  16.1.1 shear

  16.1.1 asymmetry (2015.1.1 x 001 003 x)

  Smart Blur 16.1.1

  Smudge Stick 16.1.1

  Solarize 16.1.1 (2015.1.1 x 001 003 x)

  16.1.1 spaces

  16.1.1 splash

  Spherize 16.1.1

  16.1.1 sponge

  Sprayed strokes 16.1.1

  Stained glass 16.1.1

  16.1.1 stamp

  16.1.1 standard deviation (2015.1.1 x 001 003 x)

  STL 16.1.1 (2015.1.1 x 001 003 x)

  16.1.1 Sumi-e

  16.1.1 summation (2015.1.1 x 001 003 x)

  Targa 16.1.1

  16.1.1 texture veneer

  16.1.1 tiles

  Torn edges 16.1.1

  16.1.1 twirl watch

  16.1.1 U3D (2015.1.1 x 001 003 x)

  Draft 16.1.1

  Vanishing point 16.1.1

  16.1.1 variance (2015.1.1 x 001 003 x)

  Virtual Reality Modeling Language. VRML 16.1.1 (2015.1.1 x 001 003 x)

  Water paper 16.1.1

  Watercolor 16.1.1

  16.1.1 wave

  Wavefront | 16.1.1 OBJ (2015.1.1 x 001 003 x)

  WIA support 16.1.1 (2015.1.1 x 001 003 x)

  Wind 16.1.1

  Wireless Bitmap 16.1.1 (2015.1.1 x 001 003 x)

  Zig - zag 16.1.1

  Plug-ins option and the third: NONE

  Plug-ins that could not load: NONE

  Extensions:

  Recent files 1.0.0

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.ccx.start\index.html CC

  2.1.24 libraries

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html CC

  Beginning 1.0.0

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.ccx.start\index.html CC

  Adobe 6.1.0 color themes

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html CC

  Export as 2.4.0

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html CC

  Overview of the 1.1.3 device

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html CC

  Share on Behance 3.0.0

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html CC

  Export as 2.4.0

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html CC

  com.adobe.preview.Loader 1.1.3

  G:\Program Files\Adobe\Adobe Photoshop 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html CC

  Install TWAIN devices: NONE

  Could you please rename the Photoshop CC 2015 preferences and try again.

  Please see the following article: preference file works, names, places | Photoshop CC 2014

• Windows Firewall is not using the recommended settings and I have no control

  Operating system: Windows 7 Ultimate
  All classes Microsoft offers updates installed from 19/09/12 @ 19:00
  _______________________________________________________________________________________

  I recently discovered that I have seem to be 'locked' on my firewall settings.  I discovered it not because I had problems with my firewall or internet but because I went to control panel to change some settings of firewall and found this:

  http://oi49.Tinypic.com/2r3h387.jpg

  So I press "Use recommended settings" and think computer for a few seconds and then nothing changes or happens.
  My firewall seems to work very well, but why I can't access its settings?

  The first thing I did was a scan of my computer with Microsoft Security Essentials and Spy-bot Search and Destroy.  Microsoft Security Essentials found a virus, but after I removed and restarted my computer the problem remains.

  I did a lot of research on this problem before posting here then here are the following things, I've tried.  Every possible solution is fixed at 1 photo:

  _______________________________________________________________________________________

  Possible solution 1: http://oi48.tinypic.com/2ng55hi.jpg

  When I type in "netsh firewall reset" this happens: http://oi46.tinypic.com/i2ouc1.jpg

  The rest of the commands seem to work, but after that I restarted my computer it had no effect.

  _______________________________________________________________________________________

  Possible solution 2: http://oi46.tinypic.com/2vmeh6p.jpg

  I do not have the other firewall on my computer.  I don't have Norton or McAfee that apparently caused this problem with other people.  There is no error message.

  When I right click on windows firewall "restart" is greyed out, but I can press start.
  Empty the column next to it with the State.  When I press start, it happens: http://oi48.tinypic.com/33cc4et.jpg

  _______________________________________________________________________________________

  Possible solution 3: http://oi47.tinypic.com/33nhu80.jpg

  Method 1: Windows event controller does not exist.  The base filtering engine is started and also shows as running in the Task Manager.  Authorization of firewall Windows Driver is already set on request.

  Method 2: SFC/SCANNOW not detected any problems: http://oi45.tinypic.com/11gj7fn.jpg

  _______________________________________________________________________________________

  Possible solution 4: http://oi46.tinypic.com/2lu30ut.jpg

  Method 1: Even as a solution as Possible 3.

  Method 2: I made a boot minimum and restarted my computer with ONLY Microsoft services (I disabled all startup unique programs and service not microsoft).  The problem persisted.

  Method 3: even as Possible 3.

  Method 4: Not applicable for me.

  Method 5: I downloaded the antivirus and used today at about 18:30.  No viruses were found.

  _______________________________________________________________________________________
  I tried other things:

  If I try to use windows firewall advanced in this case: http://oi47.tinypic.com/hu1y0o.jpg

  According to Task Manager Firewall is not running and when I try to start it, this happens: http://oi45.tinypic.com/5vdddy.jpg

  _______________________________________________________________________________________

  So far I have not found any that contributes to this problem.  Any help would be appreciated.

  Hello

  Method 1

  I suggest you to run a scan using Windows Defender Offline offline just to make sure that the computer is clean, you have to download it from another computer if possible.
  http://Windows.Microsoft.com/en-us/Windows/what-is-Windows-Defender-offline

  Method 2
  I think an upgrade on the spot or complete reinstall would be necessary due to unknown changes that may have been made by the virus. You must back up all your files by using the option to be sure. If you perform a full reinstall you should analyze your backup before restoring the files.

  How to perform an upgrade on the spot on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
  http://support.Microsoft.com/kb/2255099

  Note: Running chkdsk on the drive if bad sectors are found on the disk hard when chkdsk attempts to repair this area if all available on which data can be lost.
  http://Windows.Microsoft.com/en-us/Windows7/back-up-your-files

• Stupid Photoshop. Clone tool does not. That means "could not use the clone stamp because the area to clone has not been defined (option - click to set a point source)" means?

  Please help and bear with me, I can not know what you are talking about. Total newb

  Nice day!

  The Clone Stamp tool is intended to be used to paint the parts of an image on one image (the same or another).

  To do this, a sampling point must be set for Photoshop 'know' what piece to be used and which is done with the Clone tool from the selected buffer, alt-click on the space provided.

  Kind regards

  Pfaffenbichler

• New Mac, the data transferred from old Mac with Photoshop, but do not use the app. Do I have to rebuy Photoshop Elements?

  I bought a new MacBook Pro and Apple moved the data from my old MacBook Pro to my new. But Photoshop Elements said "among the components applications are missing in the Applications directory. Please reinstall the application. " But to reinstall, do I have to rebuy Photoshop Elements?

  Hello

  You need to reinstall Adobe Photoshop Elements.

  Download Adobe Photoshop Elements, please see - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

  If you have already purchased the serial number from adobe, you can refer to quickly find your serial number.

  I hope this helps.

  Kind regards

  Vivet

• In CS2 program error: "could not use the text because of a program error."

  Yesterday when using the text tool, I kept getting the message "Could not use the text tool because of a program error". Today I still get this message and the same message when I try to change the size of the image. There is no information on what the program error is - all advice?

  This can be caused by a corrupt police.

  If you are on a Mac, FontBook open, select all (Cmd + A) fonts, file > validate font. Check fonts corrupted / invalid according to the results. Delete all corrupt fonts. Try using the text tool now.

  If you are under Windows, use this: http://fix-fonts-folder.en.softonic.com/ or search for one of the many programs on Google font manager.

  -ST

• Computer will not use the drive when you restart.

  I have a Pavilion dv 9000 and had problems more and more lately (win explorer fails, application launcher fail, blue screens, crashes etc.).

  I decided to use the recovery disk that was created at first boot. According to all the manuals that I found (on - and offline), it is just to put the recovery disk in the DVD-ROM and restart.

  The problem is that nothing happens. The computer does not use the disk when it reboots.

  Anyone experienced the same problem with the recovery disk?

  I'm not having any other problems with the ROM, works perfektly once Windows is running.

  Thank you

  You may need to change the BIOS to do first the CD drive in the boot sequence to boot from the CD.  To do this, hold the screen that tells you the key F to push to enter the menu start or start of installation.  Push it quickly. Make the changes, save your work and exit.  Put the CD in the drive and reboot.  When you are prompted, press any key to boot from the CD.

  I hope this helps.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Transfer of files from the old HARD DRIVE to new computer without an old computer. (He's dead - can not use) I have the hard drive, but need help to transfer my old files and settings.

  ·        My old Win XP computer died - it is completely unusable. I bought a new PC with Win 7 Pro and 1 TB. I still have the old HARD DRIVE (250 GB) which I have attached on the new computer using an external enclosure supports SATA drives. The external hard drive is connected to the computer in USB 3.0. I checked that the new computer can see the external hard drive. (I also used for backups by changing the hard drive with a 2 TB drive 'mass storage' - that works.)

  I searched the internet for possible solutions and found no help. If the transfer of files from Microsoft would change the disc to analyze, it would be simple. But if I select the OLD computer it scans the disk I'm on (new) - automatically.

  Is there anyone who has had the same problem? He must be because computers die all the time and people buy new computers - who then, somehow, they get the former transferred files. I could do it manually, but that wouldn't change the settings. Last resort would be to buy an old computer XP (SATA), replace the drive. Transfer the files, and then sell this computer.

  You may be able to recover your data files, but I hope that you will set up your new system to automatically backup a second internal hard drive or an external USB hard drive.

  This suggestion may not work, but it's worth a try. Buy an external USB drive enclosure. They come in two sizes 2.5 "for the portable computer drives and 3.5" for desktop disks. You can purchase adapters for 3.5 "envelopes so that they can also be used with a portable player. Place the hard drive in the enclosure and connect to a USB port of another computer. Several hard disks are more able to start, but the contents of the disc can still be accessed, read and copied from the disk because you do not use the operating system on a failed disk.

  Here is an example of the type of device, I suggest:
  http://www.amazon.co.uk/s/?ie=UTF8&keywords=external+hardrive+enclosure&tag=googhydr-21&index=aps&hvadid=14388537836&hvpos=1t1&hvexid=&hvnetw=g&hvrand=556960941559985931&hvpone=&hvptwo=&hvqmt=b&ref=pd_sl_32uorbwbuk_b

  You need only to the speaker, that you see are not necessarily more expensive. Thereafter, you can put an old hard drive usable, an abandoned because you need a larger drive internal, in the enclosure and use it as additional external storage.

• My wireless mouse just stopped working. I can still use the mousepad however. I changed the batteries does not. Then I tried another mouse wireless, and it didn't work either.

  My wireless mouse just stopped working.  I can still use the mousepad however.  I changed the batteries does not.  Then I tried another mouse wireless, and it didn't work either.  What can I do next?

  Buy an inexpensive wired USB mouse for less than $5 and see if it works.  As far as I'm concerned wireless mice are more trouble than they are worth.  YMMV :-)

  Good luck.

• I sent by email informing you that my computer crashed last month and now I'm ready to download the creative cloud again.  Please help me on this.  I have not used the program while paying for him.  hoping for your immediate answer on what to do. Peut

  I sent by email informing you that my computer crashed last month and now I'm ready to download the creative cloud again.  Please help me on this.  I have not used the program while paying for him.  hoping for your immediate answer on what to do. Can I download the free trial version and apply my account on it and fix it on your side?  Kindly get back to me as soon as possible because I need it for my school work and tasks.  Thank you.

  Uninstall anything cc which can be installed. »

  Restart your computer.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  install the cc desktop application, use of the desktop application cloud creative to manage your applications and services

• whenever I re - start the computer I get this error: could not load the file nta0104.dll.

  "original title: NTA0104.dll.

  whenever I re - start the computer I get this error: could not load the file nta0104.dll. How can I fix?

  HM

  Hello

  Google who provides virtually no information that suggests it might be the malicious program or a start remains for her entry search

  Download update and scan with the free version of malwarebytes anti-malware

  http://www.Malwarebytes.org/MBAM.php

  You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

  http://www.bleepingcomputer.com/download/anti-virus/rkill

  If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

  Windows Vista

  Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

  If the error persists after scanning use this program to out startup

  This utility, which has a knowledge of auto-starting locations of any startup monitor, shows you what programs configured to run at system startup or login and that the entries in the order of processing windows. These programs include those in your startup folder, Run, RunOnce, and other registry keys. You can configure Autoruns to show other locations, including Explorer shell, toolbar extensions, helper objects to the browser, Winlogon notifications, auto and many start-up services even more.

  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902

• My windows Explorer stops working when I try to use the file menu on a file.

  My windows Explorer stops working when I try to use the file menu on a file. If a file is selected in a folder that windows Explorer will be display Windows Explorer has stopped working the message box. This occurs only if a file is already selected and you click on the file option in the menu bar. All the other menu items work well if a file is selected or not, and if no file is selected the menu file works fine. I already ran SFC/scannow from the command prompt, but it returns no violation.

  Hello

  Thanks for posting your question in the Microsoft community forum!

  I understand that you are having problems with Windows Explorer. I'll help you solve the problem. To be able to understand the question in a better way, I would like to ask you a few questions.

  (1) did you make any changes before the show?

  (2) how often does the problem occur?

  Method 1:

  Step 1: You can check if the same problem occurs in safe mode.

  Please follow the link on how to start the computer in SafeMode below.

  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Step 2: Perform a clean boot.

  Put your boot system helps determine if third-party applications or startup items are causing the problem.

  How to set up Windows 7 to start in a "clean boot" State

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  See also:

  Error: Windows Explorer has stopped working

  http://support.Microsoft.com/kb/2694911

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Note: Choose a date before that the problem occurred as your restore point while performing a system restore.

  WARNING: Perform a restore of the system can change your settings and delete your unsaved data. Do it at your own discretion.

  Please let me know the status of the issue. I will be happy to provide you with the additional options that you can use to get the problem resolved in Microsoft Windows.

• Hello. I bought Lightroom, paid license 1 year view, did not have serial. E number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hello. I bought Lightroom, paid license 1 year view, did not have serial. And number and then past the 30 day trial and may not use the product or work more hard. I paid has been deducted from my credit card. How I'm going to work now?

  Hi Sergior96769872,

  I saw your Adobe ID (email address), you used to post on the forums, and I see an active subscription on it.

  Please see Help below links: { make sure you use the same Adobe ID (email address) that you used to purchase the subscription }

  Connect and disconnect activate Cloud Creative applications

  Adobe Creative Cloud apps back in test mode after 2015 set CC to update

  * NOTE: Make sure that your firewall of your computer or security software firewall does not block Adobe, if you are not sure of it can just disable the firewall for a while and then log off and log on creative application of cloud and check.

  If it still gives you an error of the trial, then please refer to the troubleshooting listed below:

  If you are using MAC:

  1-force Quit the sub process in the same sequence as shown below from Activity Monitor: see, use the monitor activity on your Mac - Apple Support

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - right click on the Finder icon, then select the "Go - To" folder. You will get a text box, type in the following command and then press the 'return '. ("Not to be missed ~ symbol")

  ~/Library (it will open the folder of the user's library.)

  3. browse to the Application Support > Adobe > trash OOBE folder and folder AAM Updater

  4 - CUT any installed security software with firewall system.

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" change this anywhere (to make these changes click the padlock in the corner at the bottom left of this window and enter your computer password)

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  6 - restart the cloud creative app and connect

  
  

  If you use the WINDOW:

  1 complete the process / Task Manager tasks in the same order, as mentioned below the Manager tasks. See, Open the Task Manager

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • Broker CIB Adobe
  • After that, everything that said adobe on it do a force quit for her

  2 - C:\Users\\AppData\Local\Adobe\ MAA UPDATER and two OOBE (App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  3 - CUT any security software installed with firewall system, also if your having any browser Add On installed for blocking advertising that turn off too.

  These changes are temporary you can restore these changes back to normal once your creative cloud app is running *.

  4 - raise the cloud creative app and connect

  Let us know if that helps.