Firefox shows a black screen suddenly during navigation, or when left idle for a long time (more than 1 hour).

Firefox becomes suddenly totally black, while I was watching yesterday. I tried to reboot, and it works very well. In this State, no menu or actions items are available. Even by closing the browser, I get the confirmation popup, which is also entirely black.

Screenshot link: http://prntscr.com/55kggq

I had to chance, click on the button "close tabs".

I use Mozilla Firefox v33.1 in Windows 7, OS 32-bit with processor i3, 4 GB of RAM.

If you have any problems with the current versions of Shockwave Flash plugin then check this:

  • see if there are updates for your graphics card disk drivers

https://support.Mozilla.org/KB/upgrade-graphics-drivers-use-hardware-acceleration

  • Disable protected mode in the plugin Flash (Flash 11.3 + on Windows Vista and later versions)

https://forums.Adobe.com/message/4468493#TemporaryWorkaround

  • turn off hardware acceleration in the Flash plugin

https://forums.Adobe.com/thread/891337
See also:

Tags: Firefox

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