Firmware destroyed my video!

My Sansa Clip WAS works beautifully. Until I downloaded the firmware.

Now when I open the device in Windows I see all my songs, but when I plug my headphones in there and try to play my music all the folders are empty.

Thanks for nothing Sansa.

Wow! 2 or 3 HOURS? Put shaped takes only a few seconds. Be longer than that, and there is something wrong! I do not have a Clip, so I can't say for sure of there is a built-in function of Format in the SETTINGS menu as there is on the rocket & e200v2. If there is, it is the best and easiest to use.

The other way is to have the windows for you to do:

  • Connect in MSC mode.
  • Right-click on your drive in Windows Explorer.
  • Select Format... from the context menu.
  • Make sure she set for the FAT32 file system (must be turned on by default, but check anyway).
  • Do Not select the option "Quick Format".
  • Click the Start button.
  • Make sure this is what you want to do and click OK.

Formatting will only delete/erase uneducated established by you, the user. It will not erase the firmware or the files needed to operate, so it is safe. You will need to re-laod all of your music, etc., which can be a PITA. Fortunately, you have only a 2 GB Clip so it shouldn't take long.

Tags: SanDisk Sansa

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