first error: load key not found ERROR 999 (on blue screen...)

I don't know what I was doing before the crash. But I know that after a reboot, I walked back and saw the following on a BLACK screen:

No operating system found

After panic completely, I rebooted and got this:

On the blue screen: "key of loading not found error 999 (STHIVE =).

Everything I tried to do since that time is up to us as 1. Memory is intact, 2. Hard drive needs to be replaced.

I've been it for 15 years, reformatted computers, can hardly pull most problems, if it does not know where to look for answers.  But I've never had a total system crash.  I would like to have more information.

WHAT I TRIED: recovery of Microsoft: failure |  HP recovery: failed

I tried both several times.  I went into the bios diagnostics for, and that's when I got the 10008 = hard code it had to be replaced and code 10000 = memory? intact or something like that.

Please someone... I need at least, recover the files if possible and learn how to replace a hard drive and get one at a great price.  I'm barely making it on the invalidity of the social security (because of Lupus, fibromyalgia, Chronic Fatigue, Addisons, several chronic autoimmune problems).  Some days my only contact with people using a laptop in bed is human.  That's why my sister bought and I would pay for 2 years.  2 years increased in March.  Now his seven and he broke down. Photos, MP3 files, etc., some are saved on flash drives.  Recording to an external hard drive... but alas, never did.

FYI - I don't have a recovery disc - that I can find.  I ordered a drive recovery Windows Vista from MS yesterday, but if the hard drive is shot, it does not, right?  I also have HP files, for my HP Pavilion Entertainment PC, laptop, dv6736nr model.  Number of files available for download, boot order changed to ensure he'd be first boot CD, but he always comes back "no windows operating system" instead of launching the cd.

Also - I don't know how to get into the back.  I bought my first computer in 94, post back and therefore never really learned much about it.  I can't do certain things in the BACK?

Thanking in advance anyone who might help!

Kathie aka Tobebo

(Tobe and Bo are my two service companion Lhassa Apso dogs)

Hello

First thing to do is to replace the hard drive because apparently there is no. Data currently on the disk can sometimes be recovered by a person with technical knowledge, but you must be willing to pay for the service. It can be quite expensive.

Running recovery disks will be futile until the above is accomplished. You will find that you will need to replace the memory as well. Maybe your system experienced a power surge?

There is nothing to do in the BACK like that no longer exists as an underlying layer for the Windows operating system, it expired with WinME 10 years. Vista, XP, Win2K and NT line that they stem, using a command-line environment, but is not BACK and you can load it on a damaged disc. For what it's worth, you wouldn't be able to run the BACK of a hard drive from damage in any case, you'd have to load it from a floppy disk or a disk, and it is inefficient for an OS NT-based modern Windows.

Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

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