First Pro CC error and crashed

Hi all

I'm in the middle of a project and on a tight schedule. I first Pro CC and tried to telephone for help. However, at the end of 90 minutes on hold, I gave up and thought I'd try here.

So I have a project that was loading very well yesterday. I stopped the night last of PP and all was good. Today, I tried to open the project and he gave me an error message saying;

[/ morereel64/releases/2013.09/shared/adobe/MediaCore/MediaLayer/ImporterHost/Make/Mac/... /.. / Src/Audio/AudioWaveform.cpp-173]

After that, I click on 'Continue' and he told me "sorry, a serious error occurred...". »

I have tried to uninstall all Adobe applications, using Cleaner Cloud, the removal of my preferences, create a new project and import the old one, by exporting an XML to reimport... Nothing works. And now I am panicking!

Please can someone help? Please?

I'm a little out of my mind...

Thank you

Can you please try to update to version 7.2 and see if that solves your problem? Please let us know how it goes.

Thank you

Peter Garaway

Adobe

Premiere Pro

Tags: Premiere

Similar Questions

  • First Pro CC 2014.2 crashes on Windows 7, Dell Latitude E7440

    First Pro CC 2014.2 crashes on Windows 7, Dell Latitude E7440, he earlier showed the error message (41) and supposed to restart the program. After trying to restart first a few times to update my system, reinstall creative cloud and first pro CC 2014.2 nothing has changed at all. What else could I do to fix the problem? The previous version before upgrading the first works. Thanks in advance for an answer to help him...

    Go to C: > Windows > System32 and rename the file OpenCL.dll to 'OldOpenCL.dll '.

    Then launch first and let me know if this helps.

    Thank you

    Regalo

  • Satalite Pro A60 overheating and crashing

    My satalite Satalite A60 Pro keeps overheating and crashing. It says something about an ati driver.

    I downloaded a bios between bios-190trad of this Web site.
    I burned the iso to the disk, but I can't get the laptop to boot from the disk in the read me file that comes with the bios it says to press F12 to start the laptop. F12 doesn't do anything for me. How to boot from the CD I am using Windows XP Service pack 2.

    Hello

    First of all if you want to boot from the CD, you must change the boot order in the BIOS. To get into the BIOS, you can press ESC and then F1.
    Another possibility is the C key immediately after starting the laptop.

    If the laptop overheats so I guess the fans don't work properly. In this case, you should try to clean the fans. (use the vacuum cleaner)

  • Error and crashed when rendering

    Whenever I try to make a video with a specific project, I get an error and crashes and then to After Effects. The number of "last login message" changes every time, but the error < BEEp_InitSoundPB > < 0 > remains the same. I get the error message in seemingly random places during rendering (I tried made with different parameters) and is followed by a another message that says I have crashed and I can save my file.

    http://i.imgur.com/UQ3Hq1p.png

    http://i.imgur.com/uisai57.png

    • I use After Effects CS6 11.0.2.12 on a Win7 x 64 SP1.
    • The source of the layer footage are pictures and generated by the solid AE only.
    • I've never encountered this error, I searched and found nothing useful, and he came for what seems like no reason - I was not something out of the ordinary when first rendering failed.
    • I have Quicktime 7.7.3
    • The only plugins I have are defined VideoCopilot jerk and makes with and without him still fails.
    • My computer has an AMD Athlon (TM) II X 4 635 processor (4 CPUs), ~2.9GHz with 6 GB of RAM and an ATI Radeon HD 5450 video card.
    • The problem occurs only in the final; There is no problem with RAM Preview.
    • I don't think I'm using features OpenGL or made multiple images at the same time as multiprocessing.

    Thanks for the help!

    Replace the MP3 with a WAV file and rinse the MediaCache in the prefs, then try again. Seems you've introduced adio compliant flakey (CFA) of the files in the cache due to the use of a not so perfect MP3...

    Mylenium

  • First Pro CS5.5 titreur crashing on start up

    I have a recent issue with the titration module. First Pro CS5.5 Titler crashes constantly when opened. I can not open past projects which includes the titration module or have titles in it. Last night I was finishing a project (of course) who has titles in it. This morning when I tried to open the project, I got the BLUE SCREEN of death. I restarted and was able to open the first pro cs5.5, but it does not display the recent previous projects. It was as if everything got zero including my preferences. I tried to open my project that has titles in first pro cs5.5 accidents and she immediately. I then try just open a blank project and all is well. While in this empty project, open the titration module causes an immediate crash.

    Now, I still have first pro cs5 on the computer so I'll and open an empty project in cs5 and everything's fine. I try to open the module of titration in cs5 and everything's fine. I try to open in my project with securities and well-functioning cs5.5 cs5. It opens and works as it should.  But of course, it's a real pain because my cs5.5 after effects sequences are not backward compatible. I reinstalled first pro cs5.5 and tried everything again (above), but met with the same results. I have the latest version of windows and Quadro 3800 NVIDIA updates. I've been editing on this system for almost a year with cs5 and 3 months with cs5.5 (production premium)

    Specifications of the computer:

    Office high i7 2.8 gHz

    Qudro 3800 with last orders

    Professional drivers latest window 7

    24 GB ram

    7terabites of hard disk space.

    .

    Thanks to Bill Hunt and his article and tread on the corrupted fonts, I was able to find a solution. In fact, it wasn't a police problem, it was one obscured 5.5. file that was bad. Bill that included in his thread. File: 'workingset.prsl' found in the mydocuments/adobe/premierepro/5.5/styles folder.

    I first moved the file out of the folder and first pro 5.5 module titration. He started very well without any problems. I was able to open my previous projects which involved that I wasn't able to open before the titration module. Regenerates the file in the folder styles. I can remove the old file prsl.

  • I bought the first Pro 5.5 and downloaded/installed on my desktop.  Recently upgrade to Windows 10 wiped out all my apps from third parties including first 5.5 Prop.  How cn I re - download to reinstall?

    I bought the first Pro 5.5 and downloaded/installed on my desk several years ago.  Recently upgraded to Windows 10, their upgrade glitch locked up and everything and forced me to re build-in the process it has wiped out all my apps from third parties including first 5.5 Prop.  How cn I re - download to reinstall?

    Download & install instructions https://forums.adobe.com/thread/2003339 can help

    -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

    -you will need to enter your original serial number during the installation for non-Cloud programs

    - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    - and also read https://forums.adobe.com/thread/1146459

  • First Pro CS 6 and Windows 10 - projects do not play in the timeline

    I bit the bullet and upgraded to Windows 7 Professional, Windows 10.  I had heard people say that first Pro CS 6 worked in Windows 10, so I was anxious to make the upgrade, but I was sure that it works ok.

    Boy, I was wrong!

    I can open previously created first Pro CS6 projects, and everything looks good on the timeline.  But the project will not play!  The "play" button on the changes in preview to the "Stop" button, but the current-time indicator does not move forward and the video does not play.  I can rub very well through the timeline.  If I press the "Stop" button, it won't come back on the 'Play' button, as it should.

    I tried to create a new project, import a video file and try to play it, but the same thing happens... it won't play.

    Any ideas?

    Thanks for your quick response. I solved the problem, just before that I received

    your post above...

    I realized that I had no sound at all... no windows sounds, nothing. My Realtek

    High Definition Audio sound card on my motherboard did not work. He has been

    selected as default in Windows playback device, but not sounds were

    to come. I selected another audio device and then switched back to

    the Realtek device and I had sound. Just for fun, I opened a project

    First, and he's now come back normally.

    Now, if only I could get all the 5.1 speakers, it would be

    large. It seems that I currently have audio '3.1' now! Realtek web page is

    not very useful to provide drivers. The configuration program for the

    sound card think it has side speakers, but they make no noise!

    Thanks again.

  • jsx first Pro CC scripting and exportFinalCutProXML

    I use calls to exportFinalCutProXML in my HTML5 for first Pro CC extension, and while it works very well, if the project has effects that do not necessarily translate at the FCC, we are forced to see a modal dialogue on 'Report translation' instructions and an OK"" button.

    While I understand the advantage for direct interaction from the user, it would be nice to be able to disable this dialog box programmatically to appear during the use of jsx script and save this XML file to a file in a script or an extension (not to mention the dialogue boxes that tell the user when resave the project and the "generation FCP XML...") »)

    (kind of how we can define a level of interaction in the old days with AppleScript etc...)

    PS, no one knows if the jsx Premiere Pro support will get all the love in the near future updates. It is quite rare at the moment.

    Would like to have more direct access to update/add/remove tags without having to mess with XMP and hacks FCPXML import/export.

    Would also like to be able to reproduce by programming that the file-> export-> markers (in HTML).

    Be able to get object marker models and possibly request generation of thumbnails for a marker or a given setting programmatically.

    Thank you

    The f

    exportAsFinalCutProXML() now has an additional Boolean param, optional; If 'true' is adopted, agency will remove all warnings/messages.

  • Attempt to run CS6 first pro: Configuration error, please uninstall and reinstall the product, error: 1

    So I installed CS6 on my Z210 Windows 7 workstation. But when I go to open half of the programs, in particular first Pro I get this message...

    Configuration error

    Please uninstall and reinstall the product.

    If this problem persists, contact Adobe technical support for assistance, and
    mention the error code displayed at the bottom of this screen.

    Error: 1

    http://www.Adobe.com/support/

    I could really use some help here. What really gets me, is apparently the Adobe customer service does not all calls. Are you kidding me?
    Any help would be greatly appreciated.
    I found a similar situation here on this forum, but I still have questions:
     
    http://www.techyv.com/questions/Adobe-Photoshop-CS6-error-code-1

    Hello

    Method 1:

    I would say allowing you to run the FIXIT from the link provided and check if it helps.

    Solve problems with programs that cannot be installed or uninstalled

    http://support.Microsoft.com/mats/program_install_and_uninstall/

    Method 2:

    If the problem persists, you can start the computer in a clean boot state, and then try to install the program.

    This could happen if one of the substantive programmes is in conflict with the proper functioning of your computer. To help resolve the error and other messages, you can start Windows 7 by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

    How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7 http://support.microsoft.com/kb/929135

    Note: when you are finished troubleshooting, follow step 7, mentioned in the article to start the computer to a normal startup.

    Hope this helps and keep us informed if you need help.

  • First Pro CC 2015.3 crash on launch, load long time and the low activity of the CPU

    I have similar problems running Windows 7/64 on a 12 core Xeon with 24 GB of memory. I tried to open an existing project and he told me that I had to create a new version - then it crashed several times as he tried to reload the film. Clean the media cache files did not much difference. A project using 66 gb of contents of source AVCHD 1080i took an entire day to convert. It's CRAZY!  Fortunately, I have a laptop with PP cc2015.2 still installed and managed to get a job done while the main system broke.

    It takes FOREVER for a project to load. This isn't a good thing! There is no CPU activity and very little memory is used - WHAT happens?

    The obvious lesson is the same old I've heard before - do no ameioration edit in the middle of a project and do not trust the Publisher of the software for legacy projects care!

    The new Premiere Pro has a default setting for H.264 decoding who try to use the hardware features of a processor Intel Core i7 chipset.

    If you are using an old computer as a 2008 MacPro with the Intel E5472 chip or a Dell or HP Xeon workstation that has a previous Intel processor as an E5335 or E5560 then you will need to disable this parameter.

    Open a new project in first Pro CC 2015.3

    Open the media in Edit-Preferences tab and locate the checkbox "Enable accelerated h.264 decoding Intel (requires restart). Clear the check box, and then restart the computer. If Premiere Pro is much faster then you now have the right setting.

  • MacBook Pro running slow and crash

    Hi, I was faced with a slow MacBook Pro two years ago. It was incredible for the first year and I've been making sure to not save files too heavy on that and have only a handful of applications.

    I've just cleaned new (I checked through almost all alone on my files for what I could get rid of) and it of still slow and crashes regularly. It also takes forever to connect. I recently encrypted disc, which seems to have made it is still slower. I use it to edit video and design, but they make crash all the time. He also says that I have 250 GB in apps (that is what takes up the majority of storage), while I only did less 50 GB.

    I back upwards on the time Machine and I was wondering if I should wipe and reinstall, but I fear that the encryption could cause me to lose access to the files, and I don't know if I can simply restore my back upwards or if I should reinstall everything manually. Any advice would be welcome! Thank you

    What exactly happens when it crashes? Is there an error message?

  • First Pro CC 2015 startup crashes

    Hey guys,.

    I have a problem with my installation of first Pro CC 2015. During start-up, just after the start window opens, I get a msg of error of windows that the application crashed and will be leaving now.

    Of course, I used the search for similar problems, tried of their workaround, reinstalled the app once or twice and still have no solution of woking.

    My system:

    Windows 10 x 64 i5 8 GB Ram Radeon onboard. 1 TB SSD with plenty of available space.

    Anywone has an idea?

    In the past, I had some problems with the games and the GPU but managed by changing the settings of the first GPU. Unable to find anything like that for first again...

    Thanks for your help!

    Niklas

    I found a similar post for the same problem that remains a little more for a long time. Switch here.

    Re: First Pro CC has stopped working

  • First Pro CC 2014.2 - Crash when you drag videofile in timeline

    Hey guys,.

    When I try to drag an image or videofile (doesn't really matter what file format, codec or length) in a sequence first Pro CC 2014.2 will crash immediately, without warning. Just the usual "Adobe Premiere has stopped working" in Windows 7.

    I use Windows 7 64-bit with 4 GB of RAM, Intel Core i3-4130 NECK @ 3.40 GHz and an Intel HD Graphics 4400. Premiere Pro worked no problem a few days before, with no changes to the system. The error occurred in first Pro CC 20141 too. Maybe that's a problem with the preview of the video? Music files are no problem.



    Thanks in advance! Need help as soon as possible. Visitors are waiting

    Solution:
    My graphics not supported the "Mercury Playback Engine (Open CL) GPU acceleration. You can replace "Mercury Playback Engine software only" in your project settings.
    But it's in the wrong place in my opinion. Why not in "Edit/Preferences"? I could have changed by myself, but I have not found the menu.

    Thanks Michaela of the Chat Support Adobe!

  • Why is my first Pro CS6 now suddenly crashing at first upward?

    I was working happily on a video project 2 weeks ago and now all of a sudden I can not even not open any project from Premiere Pro, or even to start a new one, without telling him:

    "Sorry, that a serious error has occurred...". »

    Crashed thread: 0 dispatch queue: com.apple.main - wire

    Exception type: EXC_BAD_ACCESS (SIGSEGV)

    Exception codes: KERN_INVALID_ADDRESS at 0 x 0000000000000000

    VM regions close to 0:

    I'm not a geek, but I can see my Details of Mac say:

    MacBook Pro retina mid 2012

    2.3 GHz Intel Core i7

    16GB 1600 MHz DDR3

    NVIDIA GeForce GT 650M 1024Mo

    4 core

    OS X 10.8.5 (12F45)

    First Pro 6.0.5

    At the beginning I could not even on it to open it, so I looked up from the latest Adobe update & installed and now it opens but as soon as I still open the media browser and select a clip, it gives me the error message above. No matter if the clip is a MOV (Nikon) or MXF (Canon), it does the same thing.

    Film put in place:

    Canon XF MPEG 720p50 or DSLR 720p50

    2 weeks ago I worked with the application on my Macbbok, & the source files on a portable Seagate 1 TB hard drive, and I had problems with rear playback to a portable hard drive in the past so I moved the files back to my Mac, but the problems have not changed.

    I'm in half way through a wedding of someone editing video!

    I need to finish.

    Help, please!

    Don't panic!

    I closed my laptop the day overnight & this time when I rebooted, the patch should have updated correctly. Apparently she needs time to sleep!

    My Premier Pro now works! Yay!

  • [First Pro] Setup error - problem MS Visual C++

    Hello

    I just tried to install Premiere Pro, but at the end of installation, I get the message that first Pro and Media Encoder can not install completely.

    For both is the same detailed message:

    Exit code: 6

    Please see specific errors below for troubleshooting. For example, the ERROR:

    -------------------------------------- Summary --------------------------------------

    -0 fatal Error (s), 4 (s)

    -Payload: Package redistributable Microsoft Visual C++ 2012 (x 64) 11.0.61030.0 {3E272A93-C06B-4206-AD02-0EBE02535E20}.

    ERROR: third charge useful Installer vcredist_x64.exe failed with exit code: 2147942750

    ERROR: Failure of the Package redistributable Microsoft Visual C++ 2012 (x 64) to repair. Please try to fix it by double-clicking the executable file to "C:\Users\BEHEER~1\AppData\Local\Temp\{C32858D4-7839-40FF-B9D4-A89B95647490}\AdobeMediaEn Media Encoder CC VC 2012 Redist (x 64) 2014\payloads\Microsoft coder_8_LS20\Adobe \vcredist_x64.exe ', or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com

    -Payload: Package redistributable Microsoft Visual C++ 2012 (x 86) 11.0.61030.0 {873BE68F-480F-49A6-9649-F98CAB056AFC}.

    ERROR: third charge useful Installer vcredist_x86.exe failed with exit code:-2147024546

    ERROR: Cannot install the Microsoft Visual C++ 2012 Redistributable Package (x 86). Please try to install by double-clicking the executable file to "C:\Users\BEHEER~1\AppData\Local\Temp\{C32858D4-7839-40FF-B9D4-A89B95647490}\AdobeMediaEn Media Encoder CC 2014\payloads\Microsoft VC 2012 Redist (x 86) coder_8_LS20\Adobe \vcredist_x86.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 86) from the Microsoft Web site - www.microsoft.com

    -------------------------------------------------------------------------------------

    Which means that please?

    And what is the solution?

    Thank you very much

    Annelies.

    Annelies salvation,

    Please try to download 2012 MS Visual C++ Redistributable Package x 86 of: http://www.microsoft.com/en-in/download/details.aspx?id=30679

    After that, try to install and check.

    In addition, you can refer to the KB Doc: http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html.

    Please see the problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs

    Kind regards

    Rave

Maybe you are looking for