Updated October 2014 CC causes crash when importing OBJ.

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  KB2454826 was fired shortly after its initial release, January 11, 2011. Revised (for example, fixed) versions of KB2454826 have been re-published February 8, 2011.

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• KB947821 update [October 2014] appears suddenly in October 2015?

  Hey there will:

  I hope someone can help and answer my question.

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  Error codes:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: lightroom.exe

  Application version: 5.7.1.10

  Application timestamp: 547e35e8

  Fault Module name: wpdmanager.mox

  Fault Module Version: 0.0.0.0

  Timestamp of Module error: 48a324a9

  Exception code: c0000005

  Exception offset: 000000000001f885

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Information additional 1: 3A 95

  More information 2: 3a95dbaa5d5dcf7b9bc4dca71058dc3f

  3 more information: 0e04

  Additional information 4: 0e04d756f8574f43dd4e96ab3d74614f

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• 2014 CC Photoshop crashes when I create the new document

  Hello

  2014 CC Photoshop crashes on Windows 7, whenever I try to create a new document. After the reboot, it shows the Welcome screen as when first starting. Here is the System Info:

  Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 64

  Operating system: Windows 7 64-bit

  Version: 6.1 Service Pack 1

  System architecture: Intel CPU Family: 6, model: 10, Stepping: 9 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading

  Physical processor count: 2

  Number of logical CPUs: 4

  Processor speed: 1795 MHz

  Built-in memory: 8078 MB

  Free memory: 3004 MB

  Memory available to Photoshop: 7051 MB

  Memory used by Photoshop: 69%

  Multi-frequency 3D printing: disabled.

  Windows 2 x UI: disabled.

  HighBeam: enabled.

  Tile image size: 128K

  Image cache level: 4

  Overview of fonts: medium

  TextComposer: Latin

  Display: 1

  Limits of the display: top = 0, left = 0, low = 1080, right = 1920

  Display: 2

  Limits of the display: top = 0, =-1366 on the left, low = 768, right = 0

  OpenGL drawing: enabled.

  OpenGL allows old GPU: not detected.

  OpenGL drawing mode: Advanced

  OpenGL allows Normal Mode: true.

  OpenGL allows Advanced Mode: true.

  AIFCoreInitialized = 1

  AIFOGLInitialized = 1

  OGLContextCreated = 1

  NumGLGPUs = 1

  NumCLGPUs = 2

  glgpu [0]. GLVersion = "3.0".

  glgpu [0]. GLMemoryMB = 2112

  glgpu [0]. GLName = "Intel (R) graphics HD 4000"

  glgpu [0]. GLVendor = "Intel."

  glgpu [0]. GLVendorID = 32902

  glgpu [0]. GLDriverVersion = "9.17.10.2932".

  glgpu [0]. GLRectTextureSize = 8192

  glgpu [0]. GLRenderer = "Intel (R) graphics HD 4000"

  glgpu [0]. GLRendererID = 358

  glgpu [0]. HasGLNPOTSupport = 1

  glgpu [0]. GLDriver = "igdumd64.dll, igd10umd64.dll, igd10umd64.dll, igdumd32, igd10umd32, igd10umd 32.

  glgpu [0]. GLDriverDate = "20121212000000.000000 - 000.

  glgpu [0]. CanCompileProgramGLSL = 1

  glgpu [0]. GLFrameBufferOK = 1

  glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = ' 1.30 - Build 9.17.10.2932.

  glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1447]

  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [8]

  glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [80]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [16]

  glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [16]

  glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [1024]

  glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [1024]

  glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [64]

  glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1

  glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1

  glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 0

  clgpu [0]. CLPlatformVersion = "1.1".

  clgpu [0]. CLDeviceVersion = "1.1".

  clgpu [0]. CLMemoryMB = 1624

  clgpu [0]. CLName = 'Intel (R) graphics HD 4000'

  clgpu [0]. CLVendor = "Intel(r) Corporation"

  clgpu [0]. CLVendorID = 32902

  clgpu [0]. CLDriverVersion = "9.17.10.2932".

  clgpu [0]. CUDASupported = 0

  clgpu [0]. CLBandwidth = 1.54781e + 010

  clgpu [0]. CLCompute = 80.0469

  clgpu [1]. CLPlatformVersion = "1.1".

  clgpu [1]. CLDeviceVersion = 'CUDA 1.1.

  clgpu [1]. CLMemoryMB = 4096

  clgpu [1]. CLName = "GeForce GT 740M.

  clgpu [1]. CLVendor = "NVIDIA Corporation".

  clgpu [1]. CLVendorID = 4318

  clgpu [1]. CLDriverVersion = "347.09.

  clgpu [1]. CUDASupported = 1

  clgpu [1]. CUDAVersion = "7.0.18.

  clgpu [1]. CLBandwidth = 2.52883e + 010

  clgpu [1]. CLCompute = 163.447

  Type of license: subscription

  Serial number: 90970387855449041183

  The application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2014\

  Temporary file path: C:\Users\Markiz\AppData\Local\Temp\

  Zero Photoshop has async I/O active

  Scratch the volumes:

  E:\, 13.5 G, 2.57 G free

  D:\, 585.0 G, 70.0 G free

  Required plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Required\Plug-Ins\ CC

  Main Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop 2014\Plug-ins\ CC

  Installed components:

  A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library

  ACE.dll CEA-2014/08/12-23: 42:09 79,557478 79.557478

  adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850

  AdbePM.dll PatchMatch 2014/09/07-21: 07: 38 79,558079 79.558079

  AdobeLinguistic.dll Adobe linguistic Library 8.0.0

  AdobeOwl.dll Adobe Owl 5.2.4

  AdobePDFL.dll PDFL 2014/08/18-15: 13: 12 79,512424 79.512424

  Adobe AdobePIP.dll 7.2.1.3399 product improvement program

  AdobeXMP.dll Adobe XMP Core 2014/08/20 / 09: 53:02 79,156797 79.156797

  AdobeXMPFiles.dll Adobe XMP files 2014/08/20 / 09: 53:02 79,156797 79.156797

  AdobeXMPScript.dll Adobe XMP Script 2014/08/20 / 09: 53:02 79,156797 79.156797

  adobe_caps.dll Adobe CAPS 8,0,0,13

  AGM.dll AGM 2014/08/12-23: 42:09 79,557478 79.557478

  ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31

  Amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; Brand: Wednesday, July 30, 2014 15:59:34) 1.000000

  ARE.dll ARE 2014/08/12-23: 42:09 79,557478 79.557478

  Axe8sharedexpat.dll AXE8SharedExpat 2013/12/20-21: 40:29 79,551013 79.551013

  AXEDOMCore.dll AXEDOMCore 2013/12/20-21: 40:29 79,551013 79.551013

  Bib.dll BIB 2014/08/12-23: 42:09 79,557478 79.557478

  BIBUtils.dll BIBUtils 2014/08/12-23: 42:09 79,557478 79.557478

  boost_date_time.dll photoshopdva 8.0.0

  boost_signals.dll photoshopdva 8.0.0

  boost_system.dll photoshopdva 8.0.0

  boost_threads.dll photoshopdva 8.0.0

  CG.dll NVIDIA Cg Runtime 3.0.00007

  cgGL.dll NVIDIA Cg Runtime 3.0.00007

  Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411

  Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411

  CoolType.dll CoolType 2014/08/12-23: 42:09 79,557478 79.557478

  dvaaudiodevice.dll photoshopdva 8.0.0

  dvacore.dll photoshopdva 8.0.0

  dvamarshal.dll photoshopdva 8.0.0

  dvamediatypes.dll photoshopdva 8.0.0

  dvametadata.dll photoshopdva 8.0.0

  dvametadataapi.dll photoshopdva 8.0.0

  dvametadataui.dll photoshopdva 8.0.0

  dvaplayer.dll photoshopdva 8.0.0

  dvatransport.dll photoshopdva 8.0.0

  dvaui.dll photoshopdva 8.0.0

  dvaunittesting.dll photoshopdva 8.0.0

  Dynamiclink.dll photoshopdva 8.0.0

  ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519

  icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

  icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

  igestep30.dll IGES 9.3.0.113 drive

  imslib.dll IMSLib DLL 7.0.0.154

  JP2KLib.dll JP2KLib 2014/06/28-00: 28:27 79,254012 79.254012

  libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

  libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0

  libmmd.dll Intel(r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  LogSession.dll LogSession 7.2.1.3399

  mediacoreif.dll photoshopdva 8.0.0

  MPS.dll MPS-2014/08/18-23: 43,19 79,557676 79.557676

  pdfsettings.dll Adobe PDFSettings 1.04

  Adobe Photoshop CC 2014 15.2.2 Photoshop.dll

  Adobe Photoshop CC 2014 15.2.2 plugin.dll

  PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (64 bit) 5.0.0

  PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 5.2.0.54

  Adobe Photoshop CC 2014 15.2.2 PSArt.dll

  Adobe Photoshop CC 2014 15.2.2 PSViews.dll

  SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519

  ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992

  svml_dispmd.dll Intel (r) C Compiler, Intel C++ Compiler, Intel Fortran compiler 12.0

  TBB.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114

  tbbmalloc.dll Intel Threading Building Blocks for Windows 4, 2, 2013, 1114

  TfFontMgr.dll FontMgr 9.3.0.113

  TfKernel.dll kernel 9.3.0.113

  Geom TFKGEOM.dll kernel 9.3.0.113

  Adobe TFUGEOM.dll, UGeom © 9.3.0.113

  updaternotifications.dll Adobe Updater Notifications Library 8.0.0.14 (BuildVersion: 1.0;) Brand: BUILDDATETIME) 8.0.0.14

  VulcanControl.dll Vulcan Control Library 5.0.0.82 Application

  VulcanMessage5.dll Vulcan Message Library 5.0.0.82

  WRServices.dll WRServices Friday, March 7, 2014 15:33:10 build 0.20204 0,20204

  U3D writer 9.3.0.113 wu3d.dll

  Required plugins:

  3D Studio 15.2.2 (2014.2.2 x 001 003 x)

  Accented edges 15.2.2

  Adaptive wide-angle 15.2.2

  Angular Strokes 15.2.2

  Average 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 bas-relief

  15.2.2 BMP

  Camera Raw 8.7.1

  Camera Raw Filter 8.7.1

  Chalk and charcoal 15.2.2

  15.2.2 charcoal

  15.2.2 chrome

  15.2.2 Cineon (2014.2.2 x 001 003 x)

  15.2.2 clouds (2014.2.2 x 001 003 x)

  15.2.2 COLLADA (2014.2.2 x 001 003 x)

  Halftone color 15.2.2

  15.2.2 colour pencil

  CompuServe GIF 15.2.2

  Conté 15.2.2 pencil

  15.2.2 crack

  Crop and straighten Photos 15.2.2 (2014.2.2 x 001 003 x)

  Crop and straighten Photos 15.2.2 filter

  Hatch: 15.2.2

  15.2.2 to crystallize

  15.2.2 cutting

  15.2.2 Dark strokes

  15.2.2 deinterlacing

  15.2.2 DICOM

  Difference clouds 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 glow

  Move 15.2.2

  15.2.2 dry brush

  Eazel acquire 15.2.2 (2014.2.2 x 001 003 x)

  Embed watermark 4.0

  15.2.2 entropy (2014.2.2 x 001 003 x)

  NO export VERSION color tables

  Extrude 15.2.2

  FastCore 15.2.2 routines (2014.2.2 x 001 003 x)

  15.2.2 the fibers

  Film Grain 15.2.2

  Filters 15.2.2 Gallery

  Flash 3D 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 fresco

  15.2.2 glass

  15.2.2 Scarlet contours

  Google Earth 4 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 grain

  15.2.2 graphic pen

  Halftone Pattern 15.2.2

  15.2.2 HDRMergeUI

  HSB/HSL 15.2.2

  IFF Format 15.2.2

  15.2.2 IGES (2014.2.2 x 001 003 x)

  15.2.2 ink outlines

  JPEG 2000 15.2.2

  Flattening coefficient 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 goal blur

  15.2.2 goal correction

  Lens Flare 15.2.2

  Liquefy 15.2.2

  Operation of Matlab 15.2.2 (2014.2.2 x 001 003 x)

  maximum 15.2.2 (2014.2.2 x 001 003 x)

  Mean 15.2.2 (2014.2.2 x 001 003 x)

  Measure Core 15.2.2 (2014.2.2 x 001 003 x)

  Median 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 Mezzotint

  Minimum 15.2.2 (2014.2.2 x 001 003 x)

  MMXCore Routines 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 mosaic tiles

  Multiprocessor support 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 Neon

  15.2.2 paper

  15.2.2 colour NTSC (2014.2.2 x 001 003 x)

  Ocean Ripple 15.2.2

  15.2.2 OpenEXR

  Paint Daubs 15.2.2

  15.2.2 palette knife

  15.2.2 patchwork

  Paths to Illustrator 15.2.2

  15.2.2 PCX (2014.2.2 x 001 003 x)

  15.2.2 photocopying

  15.2.2 Photoshop 3D engine (2014.2.2 x 001 003 x)

  Photoshop Touch 14.0

  Photo filter package 15.2.2 (2014.2.2 x 001 003 x)

  Pinch 15.2.2

  Pixar 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 plaster

  15.2.2 plastic wrap

  15.2.2 PLY (2014.2.2 x 001 003 x)

  15.2.2 PNG

  15.2.2 pointillism

  15.2.2 polar coordinates

  Portable Bit map 15.2.2 (2014.2.2 x 001 003 x)

  Poster edges 15.2.2

  People's Republic of CHINA 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 radial blur

  15.2.2 radiance (2014.2.2 x 001 003 x)

  15.2.2 range (2014.2.2 x 001 003 x)

  Read watermark 4.0

  Color research grid NO VERSION rendering

  15.2.2 Crosslinking

  15.2.2 the ripple

  Rough Pastels 15.2.2

  Save for Web 15.2.2

  15.2.2 ScriptingSupport

  Shake Reduction 15.2.2

  15.2.2 shear

  15.2.2 asymmetry (2014.2.2 x 001 003 x)

  Smart Blur 15.2.2

  Smudge Stick 15.2.2

  Solarize 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 splash

  Spherize 15.2.2

  15.2.2 sponge

  15.2.2 sprayed strokes

  15.2.2 stained glass

  15.2.2 stamp

  15.2.2 standard deviation (2014.2.2 x 001 003 x)

  STL 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 Sumi-e

  15.2.2 summation (2014.2.2 x 001 003 x)

  15.2.2 Targa

  15.2.2 texture veneer

  15.2.2 tiles

  15.2.2 torn edges

  15.2.2 twirl watch

  U3D 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 draft

  15.2.2 vanishing point

  15.2.2 the variance (2014.2.2 x 001 003 x)

  Virtual Reality Modeling Language. VRML 15.2.2 (2014.2.2 x 001 003 x)

  Water paper 15.2.2

  15.2.2 watercolor

  15.2.2 wave

  Wavefront | 15.2.2 OBJ (2014.2.2 x 001 003 x)

  WIA support 15.2.2 (2014.2.2 x 001 003 x)

  15.2.2 wind

  Wireless Bitmap 15.2.2 (2014.2.2 x 001 003 x)

  Zig - zag 15.2.2

  Plug-ins option and the third: NONE

  Plug-ins that could not load: NONE

  Flash:

  Libraries

  GuideGuide

  Adobe color themes

  Install TWAIN devices: NONE

  If crush seems to be related to the extension Guide. I turned it off, crashing stopped. Maybe someone will find this useful.

• Lightroom CC 2015.3 crashes when importing

  Since I've upgraded to version 2015.3, I can import is more photos.  I tried to import from SD card and a hard drive, but both show the same failure.

  I am running Windows 7.

  First of all, when I start the import process, the display of the grid does not display previews of new photos.  If I double-click on a photo, he will show me the preview in full screen.  It shows previews of older photos I've already imported.  But in the grid, the new photos are all white.

  Then, I select copyand allow to Rename the files as I always do.  When I click on the import button, I get the screen of importation, that says "import...". "The status bar in the top left says" copy and import photos ", and the progress bar starts about 2/3 full.  It remains there, but no matter how long wait.  Occasionally, I get a handful of imported photos, but most of the time, no pictures are imported.

  When I give up and click on the X to cancel, a popup says, "no photos or videos not found to import.

  I also supported my catalog, thinking that the optimization step might help.  But it did not help.

  I also tried to import into a new catalog, but that did not help.

  To hang when importing - Lightroom Forums, I found:

  Hi, I encountered the same problem with LR 6.3 autonomous and it fixed when I connected in Adobe Creative cloud before running Lightroom.

  I started the creative application of Cloud, and I was not signed in.  I registered, and the import was successful.

  So I think that was the problem: I was not connected to the cloud to create, at least as far as the cloud app was concerned.

• First Pro crashes when importing

  I filed a bug report, a week or two ago, and I have been using all sorts of workarounds to keep the first CC of Pro and Adobe After Effects to work while I am waiting for a solution.  But the first Pro CC seems to be now in a rut.  After Effects works fine now, fingers crossed.
  I run the app and try to import a file and it crashes as soon as I select Import from the context menu.

  As someone suggested, I tried to import other menus and the result is the same

  I have recently installed Windows 10 against my will
  I've recently updated all my Adobe aps, (Premier Pro, After Effects, and many others)
  When I updated Adobe it all my caches mapped on my hard drive of the pc.  I've reconfigured the caches in my external hard drive
  All my work files are on my external hard drive

  Besides as someone suggested, I tried the automatic power off except (worked for a while)
  I also tried another suggestion of people use 'Alt Shift' when I run the first Pro to clear the cache and it seemed to help temporarily
  I tried to restart to see if Windows contribute to the problem, with no luck

  I also tried connecting cloud creative before launching Pro
  Right now I'm at a standstill, I can't do anything

  I've been using CC several years now so I am familiar with the issues, but this last question / problem started about a month, around the same time installed Windows 10

  Please advise!

  
  

  05/08/2016 I think I knew what was going on / what was wrong.
  The latest incident dated 29/07/16 damaged my file, it became corrupted.  It's just frustrating to try to get it back.  PP could not find some of my files that I had imported and I couldn't fix it.
  I therefore decided to create a new project file and start over.  Now PP works again, therefore, the previous files must have been corrupted.  I also noticed that after I re-installed PP he put everything back to default so I had

  1) go to the preferences and uncheck the box for automatic backup
  2) go to preferences and uncheck fast Intel
  And finally to encompass all of the suggestions above I also restarted the PP by holding down the Shift/Alt key.  What I didn't know is when you start PP in this way, it clears the cache but it also resets the default values, so you guessed it, I had to

  (1) PP Sift/Alt pressed start

  2) go to preferences and uncheck the box for automatic backup

  3) go to preferences and uncheck fast Intel
  (4) then restart WITHOUT holding Shift /Alt, Caches have already been deleted in step 1
  Now I'm ready to start building my project once again file, so I decided to try a shortcut:
  I open the corrupted file and copy the timeline and pasted in my new project file: Walla!  I was back in business.  He re-created my old time line and felt that all the files that I had imported
  So I used a few times PP without any problem, but if I don't get an accident, I think I know how to keep it going, by following the steps I have described above.

• CS6 crashes when importing & handling Sony FS. MXF files

  Hello

  Can someone help with this problem? Every time when I browse the MXF files in the Adobe Media browser message "a serious error has occurred...". "When I reopen it again the project file, the MXF files are sometimes visible, sometimes not as files of the question. But each click (e.g. want to take a look in the source monitor, etc.), it crashes again.

  I tried all different things:

  -Only import via the media browser

  -Import the whol structure files from Sony

  -Capture the media with a USB cable (didn't work either)

  I work with OS X Yosemite and all Adobe updates are performed.

  Can anyone help? I couldn't find any other ideas.

  Thank you!

  Hi Bettina S,.

  Can someone help with this problem? Every time when I browse the MXF files in the Adobe Media browser message "a serious error has occurred...". "When I reopen it again the project file, the MXF files are sometimes visible, sometimes not as files of the question. But each click (e.g. want to take a look in the source monitor, etc.), it crashes again.

  See this forum post: CS6 and XAVC

  This format is not supported in Premiere Pro CS6. Either you need to transcode your media or update for first Pro CC, or later.

  Thank you
  Kevin

• Lightroom CC crashes when importing DNG conversion

  All a few times LR crashes my whole computer after importation and I think that during the conversion to DNG. It is not every time, so I don't know what is happening. I copy as DNG on import from my SD card, I turned off to generate intelligent insights to import as well. Usually occurs with a couple hundred pictures or more.

  It seems to import fine and get about 1/3 through conversion and blocking when it does. There are two status bars at the top left. One is the DNG conversion, and I'm not sure what the other is.

  I have a Nvidia of 870 with 4 GB of RAM on it, but I wonder if it is a problem of GPU acceleration. That's the thing I think I could turn and see if it happens again.

  So I think I knew what was causing it. (or one of two things, I guess I should test again one and then the other) I have a program called Infinit which is a file sharing application (a bit like dropbox, but without the storage... in fact I don't know where it stores the files, perhaps locally?). In any case, it runs in the Windows status bar in the background. When I leave, I did have a problem with the conversion of the DNG format since then. Questions of random weird program... The other option would be the application of Windows Home Server Launchpad which again, goes in the bin. I just don't not connect you with it, so it was still on that technically I guess so my money is on Infinit unless otherwise stated.

• Lightroom crashes when importing, iPhone a trigger

  The latest version of Lightroom CC, 2015.2.1, continues to be unstable, crashing constantly, taking usually Windows desktop down with it requiring a reboot of the entire system.

  The import module and its new GUI seems to be a trigger for this behavior. By clicking import, sometimes LR crashes immediately without displaying the import screen, sometimes he half-displays the screen to import as a transparency on the normal screen then freezes and sometimes the import screen becomes fully visible but then more often as otherwise LR and the crash even when Windows desktop.

  Although this behavior may happen at any time, try to import photos from an iPhone ensures a fatal full system shutdown.

  2015 Lightroom versions have all been more unstable than previous versions. These problems seem to be centered around video issues. I have an AMD Radeon graphics card and had to rollback repeatedly last year drivers (as well as uncheck LR graphics options) for LR to work. And each new version of LR seems to require to start from scratch to get the program, the operating system and graphics card all talk to each other. This time, they're not talking.

  Adobe, what do you think? Similar problems are reported on the net.

  Any help with this mess is greatly appreciated.

  Ed

  Windows 7/64

  Reference Dell i7 12 GB of RAM

  RadeonHD AMD 6450

  iPhone running iOS 9.1 6s

  Hi ejbSFO

  Greetings!

  Although this behavior may happen at any time, try to import photos from an iPhone ensures a fatal full system shutdown.

  If the accident is specific to the iPhone, it is because Lightroom performs an analysis of all the devices where the pictures would be. He has the problem where it cannot correctly identify a smartphone as a "hard disk". So, if you set your iPhone to connect as a support MTP device. The question could not arise.

  2015 Lightroom versions were more unstable than previous versions

  You can restore the version 2015.1.1. Refer to restore an earlier version of update

  Concerning

  Assani

• Crashes when importing files Canon C300

  I can not import raw images C300 multimedia browser or click and drag in first Pro CC 2015. Even if I try to import a clip at the same time I get the error serious message every time and then it crashes. Continue in software Mode on the GPU, always falls down.

  The same method works very well in CC 2014. It works if I transcode to ProRes footage, but the point of first use is that I don't have to transcode.

  Someone had the same problem import C300 media? I know that people are having big problems with AVCHD.

  Judging by the mood in the forums it's a version very buggy. Surprised these basic things were not picked up during the test!

  iMac 27 inches (2013)

  Mac OS X 10.10.03 Yosemite

  27 GB OF RAM

  NVIDIA GeForce 780M 4 GB

  This issue should be addressed in the first Pro CC 2015.0.1 update released today. Check the creative Cloud for the update application; you will need to close and reopen to get the update appear.

• 4.2 Lightroom crashes when importing

  I recently moved 4.2 Lightroom to my new PC in Windows 8. All modules work fine except when trying to import from my card or my PC drive, then the program grinds stops and crashes often. Program worked fine on my old Windows Vista system. The only things I moved from Vista PC were photos, Lighroom catalog file and Lightroom preference file. Support Adobe suggests trying to run Lightroom to different user on my PC, I tried, but no difference. If it makes a difference, LR is loaded on my C: SSD drive and photos, catalog, etc. on my D: drive. Any thoughts?

  Dell XPS 8500

  Intel [email protected]

  16.0 GB of Ram

  64-bit Windows 8

  256Go SSD SRT (C: drive with programs) and hard drive 2 TB SATA (D: drive with data)

  4.2 Lightroom

  UPDATE. Finally, I've identified the problem. One of my printers (Epson RX 620) has a card reader that was apparently originally a Windows conflict. As long as the printer is disabled when I import pictures, all right.

• FCPX crashes when importing MXF

  Jin

  the images, I am trying to import comes from SONY PXW - X 70, who gave me the MXF files.

  These files can be read by VLC, no problem, there is something in there!

  but as soon as I start to import into fcpx, it crashes

  I tried to import a different type of film and it worked fine

  This is a brand new imac 27 16 GB ram, video codecs updated, included pro

  restarted the computer, re-installed fcpx already

  I don't usually have no problems but images used come from alexa cam

  I thought fcpx might ingest MXF files without having to transcode.

  If you have an idea...

  Thank you

  ercorr

  Since February 4, you updated ProVideo codecs? Version 2.0.4 is released that day there and provides the necessary support for MXF files. (Check the App Store > updates page.)