Flash plugin crashing

Hi all

For these last days, Adobe Flash has been crashing in Firefox. Sometimes I'll see a second or so before animation it crashes, but usually, I just see the message "crushed" like the screenshot on https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed. On some pages, it's just empty where I know the Flash component must be.

From Firefox in SafeMode with plugins disabled does not help, although if I start * Windows * safe mode, Flash works fine.

Go to https://helpx.adobe.com/flash-player.html and by clicking the check now shows me my version of Flash, but the animation that appears just below the button block (rasthaus screenshot).

I've done several complete uninstall/relocations of Flash and Firefox, including manually via C:\Users\username\AppData\Local and \Roaming and remove subfolders of Mozilla.

I am at a loss here, any help you can provide is appreciated.

Greg

Hey gang, I actually thought about it--I had forgotten that I had changed my FF shortcut to always run the program in Compatibility Mode Windows 7 as a way to try to make it work with the online provider portal. I disabled mode of W7, and everything is working again now.

Thanks to all those who have begun to take a look!

Greg

Tags: Firefox

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