Flashlight to 9810 blackBerry Smartphones

I can connect online with the username & password but can't on my phone with the same details? When I go into options-

device-bb id - I get the message "unable to connect to your account bbid. What I am doing wrong?

Can anyone help?

Hello!

Here's a knockout who deals with this error:

  • KB28212 "Unable to connect to your BlackBerry ID account" or "Impossible to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

Good luck and let us know!

Tags: BlackBerry Smartphones

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  • Flashlight to 9810 blackBerry Smartphones won't start after charging?

    Hi guys,.

    Put my 9810 on charge at 16:00 Sam, (batt was @ 40%) that came out tonight here.

    Came back to 19:00 ready to go out, 9810 has been turned off, red light blinking (on 10 seconds, off the coast of 30 secs)

    and the phone will now start not at all!

    Tried all the suggested advice, battery pull, the hard reset, even the trick 4hr 15 min battery charge.

    Swapped batteries with son 9800, (was 100%) still nothing, (my battery worked 100% on son 9800)

    so not the battery problem.

    Have now tried reloading the OS using "application loader" and "BBDM" following the instructions in the two KB10144

    & KB27956. Each time, the process goes smoothly and seems to start the process of reloading, "load JVM and system software" except for the two programs 'hang' to "reconnect to JVM" (to wait for the initialization section of the device) I get a dialog box with

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    Now also tried "BBSAK" but this not acknowledge the phone at all, then at least Loader application and BBDM would 'See' the phone when required according to the instruction.

    Did not add anything new to the phone, & last updated was months ago, and nothing has changed for the problem, the only charge battery as I have done thousands of times without any problem...

    Am currently resorting to an old phone without installation of BB and unable to access the backups on phone no BB!

    Desperately need help of any kind. 9810 obviously out of warranty now and it is uncertain whether repairable or not! Really need to get this phone up and run again, or get something better than what I use to present...

    Hi and thanks for the quick response, which confirms what I thought, a little after the attempt thorough I made to correct the problem...

    Have you contacted a company that specilises in BB repairs, (not local, but well recommended) they want £30 ($50) courier phone them for diagnosis, before they will quote price for a repair, depending on what is wrong with it. They also specify that if additional problems were discovered, then the price will change accordingly.

    My personal thought is that the main motherboard is foobard, or the ROM needs flashing, which is a lot of money. (there is really only 2 boards inside them, (if you've never disassembled one, not too bad a job!) more separate commissions, screen/slider and keyboard/trackball)

    As 9800 go around £40 ($70) and 9810 for £50 ($85) it seems to me that it might be false economy, try to get it mended, where I can get another for almost the money of diagnosis.

    Shame, because the phone was great before the 'crash' and maybe good for other parts, screen, case, keyboard, battery, etc.

    Might go this route of buying a 2nd hand unit and sale on spare parts recover some of the money...

    Is there anything common to the most recent BB, as had similar "Crashes" with son 9800 and an another 8900 but these were recovered with OS resets, but never happened with the biggest? models (8310/8700)

    See you soon

  • AT & T 9810 blackBerry smartphones

    I just bought 9810 AT & T 4 G, but when I press Shift MPED in Sim I said network idle what is average? Thank you

    Hello

    Please refer to this useful post:

    What you do reference to generally means that your BB is unlocked from its original support and so capable of running on any medium with a compatible radio technology and frequency.

    Good luck!

  • Information on blackberry torch 9810 blackBerry Smartphones

    I live in India and using blackberry torch 9810

    I saw an option named "restrict my identity."

    what it means and how it works?

    m to aid OS7.1 1672

    rhythm_mittal wrote:

    I saw an option named "restrict my identity."

    what it means and how it works?

    This feature hides your phone number and the name of the phone worse when you make a call from your 9810.

  • 9810 blackBerry smartphones help!

    Hello

    downloaded a BB Desktop Manager again yesterday and subsequently a new version for the 9810 by DTM software.  The 9810 has worked very well all the day and closure as normal last night but this morning restart - continuously, sometimes open a text menu instead of the frontscreen and told me that (almost) all applications are missing - the only one I can use the calculator!

    I have soft started, fully powered down and removed the battery but do not have the options or the Menu set-up to reset the device...

    Any ideas?

    Thank you

    RogeS

    Okay okay, let's try a new installation of the operating system.  Please follow the instructions below and let us know how make you out.

    Download an application on your computer called BBSAK (BlackBerry Swiss Army Knife). You use it to wipe the operating system of your device. You can get it here: www.bbsak.org

    Download the latest OS for your device, which I think you said that you already have.

    Connect your device to your PC and start BBSAK. It will ask you a password. If you don't have a game for your device, simply click OK.

    Choose the option to wipe device. Once completed, you will be left with a blank screen and an app 507 error, which means that the wipe has been a success.

    Unplug your unit.

    On your PC, navigate to C:\Program Files\Common research in Motion\AppLoader. Delete the file in the lower part called vendor.xml.

    Connect your device.

    In this same folder as shown above, there is an executable file called Loader (has a small telephone next to him). Double click on that and it will start loading your OS.

    Let us know if it works for you!

  • Update blackBerry torch 9810 blackberry Smartphones does not start after BlackBerry Protect?

    be on the alert for blackberry protect the update and installed upward and went to restart now. my blackberry 9810 torch is now as it restarts and will not return. need help ASAP!

    You are able to reboot your device in SafeMode as shown in KB17877?

    I guess, because it is taken in a reboot cycle, when you connect to the desktop software it does not have a stable connection to reinstall your software?

    If this is the case, remove the battery and keep it off when you connect to the desktop software. You will get a pop up that the device cannot connect and there should be buttons retry, update and cancel. Select Update and you will then be able to reinstall the latest version of the device software.

    When the load progresses, you will see a step that says "waiting for initialization of the devices '. At this point, insert the battery and recharging must complete.

  • 9810 blackBerry smartphones is still in mode 'sleep' operated out of Holster

    All my other blackberrys are out of fashion "standby" when removed from the case of proximity of blackberry. My 9810 new does not work. He's dating the white screen (sleep) and I have to click one of the buttons to wake him up. It is not a horrible thing, but a big annoyance.

    Can someone tell me if there is a way to change this. I looked at exhaustion.

    Thank you

    using a blowtorch holser?

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  • BB 9810 blackBerry smartphones will not turn on

    Hi all

    My BB 9810 morning be disabled (I don't automatically have to turn), but at night be OK.

    When I want to turn on its possible to do, after I put to load, but still didn't work.

    Can I help me someone?

    Thank you

    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

    1. With battery, connect your BB to the wall charger
    2. Leave it alone for 2 hours, no matter what the LED or the screen not
    3. Remove the battery
    4. Wait 15 minutes
    5. Insert the battery
    6. Wait another 2 hours, no matter what the LED or the screen not

    This has been known to "revive" some BBs.

    It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

    1. Get a known good and already fully charged battery... use it in your BB and see what happens
    2. Get access to a BB good and the same known... use your battery in there and see what happens

    The results of this will show if your BB or your battery that has the problem.

    Good luck and let us know!

  • 9810 blackBerry smartphones save photo problem

    until a week ago, my photos from the camera were always saved in the photo folder... I don't know what exactly happened after a download of an application the photo r all gone and newcomers are not stored on the record and I have no idea where keeps him phone them... I can see them only through pc... I have updated downgrade the version of the operating system and still the problem persists...

    Someone has an idea how I can solve this problem?

    Hi again... I found the solution to my problem... The user of the file was hidden...

    Solution through PC... Connect your BB to your computer and use it as a USB key. Click on the Blackberry as an external hard drive and make sure that, under the folder HOME USER folder is not hidden. (click right properties and change the attribute is not hidden)

  • 9810 blackBerry smartphones don't have load not

    Hello, I had trouble loading my 9810. When I plug my phone into the charger bolt does not show up on top of the battery, instead I get the usb on the battery symbol. I have to keep unplugging and then plugging my phone and after several tries the bolt comes and it starts to charge my phone. Any help would be appreciated. Thank you.

    Looks like the USB port is damaged, and that's why it does not load. It is possible, it can be temporarily fixed by bending down to where it is supposed to be, but it is definitely damaged. It may be a good idea to talk to your carrier and see if they will cover under warranty.

  • Torch2 9810 blackBerry Smartphones: sudden cannot hear on appeal after a call end and the ring shut! Help, please!

    I bought the new torch. And now it crashes. Auto restart. And the main problem is every day, I need to restart the phone I can't hear in the call or can't hear my ringtone too. He gets completely silent. Help someone. After I rebooted phone works very well for a while and even once it starts. Please let me know a solution or if someone has a problem like me...

    I have a similar problem with my 9810. Occasionally (one or two times a week maybe) my sound disappears for no apparent reason. I play a song or a video in Media Player and even if I see that the song/video is playng no sound.

    I wonder if it is related to the fact that I have a custom profile all the time (except in bedside mode). I'll try to play with it and report.

    The only solution I found is to perform a reboot of the device (ALT_SHFT_DLT). Putting off the unit and fix it.

    It is very annoying, especially when you are about to show a video to someone who owns an iPhone :-(

  • 9810 blackBerry smartphones freezes for 5-10 seconds

    Once I take 9810 in Briefcase, it takes 5-10 seconds to update right now and view the new message if applicable. It behaves if it entered into mode 'sleep' and I press any button to return to the active mode. Sometimes hourglass appears and takes a while for this phone become operational.

    This was not the case with 9800 or any other blackberries I had in the past.

    Is this normal? Or my machine had hardware problems?

    I got my phone replaced yesterday. Looks like my phone was having a hardware problem. It took around 7-10 minutes to restart after pressing the battery. If you have recently received this device, do replace it before it's too late.

  • 9810 blackBerry Smartphones blackberry torch

    When I go to utube and try to watch a video, I get the message "an error occurred attempt to play media.

    the only option I have then is 'OK '.

    To know:

    WIFI connection, do you think?
    all additional services that you work?
    of other videos on the web, it also occurs?

    Thank you-

  • BlackBerry Smartphones blackberry torch 9800 - slow

    my blackberry 9800 runs very slowly - the ' clock (hourglass) lights up as soon as I make a entry any. "

    all recommendations and the upgrade of a flashlight to 9810 blackberry would solve the problem-

    How can I make sure that applications are not runnung in the background?

    I love the 9800 series (touch screen and keyboard)

    First thing? Check the file without Options > status, what is the number to the free file?

    Now, leaving the device turned on, remove the battery from your device, hold a minute, to replace and restart.
    What is now the free file?

    Read this: http://www.blackberryforums.com/general-blackberry-discussion/116396-managing-your-bb-memory-lost-ca...

    And this: http://www.blackberryforums.com/general-blackberry-discussion/112029-losing-call-logs-sms-emails-opt...

    Other links to read:
    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB15345&sliceId=SAL_Pub...
    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB14320&sliceId=SAL_Pub...
    http://www.BlackBerry.com/BTSC/dynamickc.do?externalId=KB14213&sliceId=SAL_Public&command=show&forwa...

  • Bugs blackBerry smartphones? the 9810 torch?

    Hello

    I've been playing with my new torch 9810 and now the battery seems to be draining like crazy (up to 10% after having just three hours hanging out, not a single call done) - and some programs play AND I get a message indicating that the camera photo and video camera are in use although I'm not using the.

    Is there a virus on this thingy? -How do I know? has someone hijacked my camera to spy on me?

    a little paranoid, hoping for help!

    Thank you

    Hello and welcome to the community!

    I recommend that you try to start safe mode:

    • KB17877 How to start a smartphone BlackBerry in Mode safe

    It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

    If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

    But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

    You may also use these tips:

    Good luck and let us know!

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