Flashlight to 9810 blackBerry Smartphones won't start after charging?

Hi guys,.

Put my 9810 on charge at 16:00 Sam, (batt was @ 40%) that came out tonight here.

Came back to 19:00 ready to go out, 9810 has been turned off, red light blinking (on 10 seconds, off the coast of 30 secs)

and the phone will now start not at all!

Tried all the suggested advice, battery pull, the hard reset, even the trick 4hr 15 min battery charge.

Swapped batteries with son 9800, (was 100%) still nothing, (my battery worked 100% on son 9800)

so not the battery problem.

Have now tried reloading the OS using "application loader" and "BBDM" following the instructions in the two KB10144

& KB27956. Each time, the process goes smoothly and seems to start the process of reloading, "load JVM and system software" except for the two programs 'hang' to "reconnect to JVM" (to wait for the initialization section of the device) I get a dialog box with

"Application loader failed to connect with your device. Reconnect your device and try again"

No matter what I do, I can't get past this point! Battery, or back makes no difference. A point of failure is always the same!

Now also tried "BBSAK" but this not acknowledge the phone at all, then at least Loader application and BBDM would 'See' the phone when required according to the instruction.

Did not add anything new to the phone, & last updated was months ago, and nothing has changed for the problem, the only charge battery as I have done thousands of times without any problem...

Am currently resorting to an old phone without installation of BB and unable to access the backups on phone no BB!

Desperately need help of any kind. 9810 obviously out of warranty now and it is uncertain whether repairable or not! Really need to get this phone up and run again, or get something better than what I use to present...

Hi and thanks for the quick response, which confirms what I thought, a little after the attempt thorough I made to correct the problem...

Have you contacted a company that specilises in BB repairs, (not local, but well recommended) they want £30 ($50) courier phone them for diagnosis, before they will quote price for a repair, depending on what is wrong with it. They also specify that if additional problems were discovered, then the price will change accordingly.

My personal thought is that the main motherboard is foobard, or the ROM needs flashing, which is a lot of money. (there is really only 2 boards inside them, (if you've never disassembled one, not too bad a job!) more separate commissions, screen/slider and keyboard/trackball)

As 9800 go around £40 ($70) and 9810 for £50 ($85) it seems to me that it might be false economy, try to get it mended, where I can get another for almost the money of diagnosis.

Shame, because the phone was great before the 'crash' and maybe good for other parts, screen, case, keyboard, battery, etc.

Might go this route of buying a 2nd hand unit and sale on spare parts recover some of the money...

Is there anything common to the most recent BB, as had similar "Crashes" with son 9800 and an another 8900 but these were recovered with OS resets, but never happened with the biggest? models (8310/8700)

See you soon

Tags: BlackBerry Smartphones

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