BB 9810 blackBerry smartphones will not turn on

Hi all

My BB 9810 morning be disabled (I don't automatically have to turn), but at night be OK.

When I want to turn on its possible to do, after I put to load, but still didn't work.

Can I help me someone?

Thank you

Hello and welcome to the community!

Please try this sequence... Note that, throughout the whole 4h15m process, your BB should stay connected to a good charger (not the USB PC):

  1. With battery, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the screen not
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the screen not

This has been known to "revive" some BBs.

It is also possible that your battery or BB has encountered a problem... to test, this sequence is necessary:

  1. Get a known good and already fully charged battery... use it in your BB and see what happens
  2. Get access to a BB good and the same known... use your battery in there and see what happens

The results of this will show if your BB or your battery that has the problem.

Good luck and let us know!

Tags: BlackBerry Smartphones

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