Fn keys ESC + is no longer works on my Envy 17

Today, I noticed that the fn + esc is more active sysinfo.exe - the program that displays the name of the product number, serial number etc.

When I go in the folder where sysinfo.exe is loacted and run it manually, the information is displayed (so sysinfo.exe is ok).

It is a problem with the fn + esc action.

I am running Windows 8.1, with the most recent updates of HP and Micorsoft.

Please advise/help. I had all sorts of useless information when I contacted HP by phone.

Here are my product details:

Product name: HP ENVY 17 Notebook PC
Product number: G0U27AV
Serial number: [deleted by me before posting]
BIOS (Configuration):F.12-08/18/2014 (0973110000405F20000620180)
Keyboard Review: 77,26
Total memory: 16 h 00 GB
Name:Intel (R) processor Core i7-4510U CPU @ 2.00GHz

Hello

Download and install the following utility. This allows the special function keys. Once installed, restart the computer and check.

HP system event utility

In addition to this here is the link where you can find all the drivers, software and user manuals for your model:

HP ENVY 17 t-k000 CTO Notebook PC drivers

Tags: Notebooks

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