Folder of blackBerry Smartphones is missing error

Similar Questions

• BlackBerry smartphones built by error media

  Hai, I am from Indonesia (I don't know if this help), I use 9810, a week ago I received a message 'built by mistake of the media' and asked if I want to fix, so I clicked on the button repair, and it worked, the integrated media has been recovered. But still, my bb has been frozen (the screen is frozen) so I removed the battery, and then I get the new message built by mistake of the media, so I clicked on the button repair, but this time I got a message that my integrated media required to put in shape. So I did the action of formatting, I lost my photos, my ringtones, etc, but even once, it went well. Until today, my 9810 got a little still frozen so I removed the battery and got the built in media error message again? Now I'm confused, I thought that the action of formatting solved my previous problem, but he'll be back once again? Can someone tell me what is happening? What should I do if the problem persists? I don't want to lose my photos, music etc all the time, can anyone help? Thank you before.

  Hello Andrew,

  Sorry to hear about your problems.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  I hope this helps. Nice day.

• BlackBerry Smartphone app 523 error code

  Hi everyone help me please Ive got the app code error coming up on my phone when I start, but all advise them at the moment can said to connect to Desktop Manager but I can't the phone turns because of the error code! Counsel gratefully received thanks to all

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

  Additional information:
  http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

  Item number:http://www.blackberry.com/btsc/KB1014
  KB10144 how it force detect the BlackBerry smartphone by using wrong Application

• BlackBerry Smartphones - untrapped exception error message: webkit shared instance unavailable: null

  I was browsing a website via google when the page is empty and the above message came. I can access is no longer browsing the internet on my blackberry just got the message.

  I don't know if I'm on track to restart MDS connection service, after looking at the help sections? Only problem is that I have not the slightest idea how to do this.

  Interestingly, I can still access my facebook and ebay apps just won't use google or internet browser.

  Any help much appreciated.

  Hi mollypiper

  Welcome to the Forums of the BlackBerry Support

  Have you recently installed a new application on your device? If you then uninstall or undo the changes that you did before this error appeared on your device. Also, try these steps and see if that helps:

  1 - Save your pocket computer.

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • You expect a registration messages in your Inbox messages.

  2 remove and return your Service book

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Expect an enrollment message arrives in your Inbox for each e-mail address you have.

  3. and then do a restart of battery like that pull while the device is powered on remove your battery wait for a min. then reinsert back

  Or you can call your service provider for further assistance. Try it and tell us.

• BlackBerry Smartphones help please error 552 more being not recognized by computer on 8520

  Hello

  I was wondering if someone could help I have tried everything to fix the error 552 on my curve 8520 but nothing works, and now the phone will not connect to my laptop, I tried apploader now it says device current is updated, office says unable to connect to the device (from the outset) software and the phone does nothing except sitting on a white screen with "software reloading 552" written on it.

  Could someone please help?

  Hi Davidemmy2

  Welcome to the Forums of the BlackBerry Support

  As your device does not detect that you can try the Application loader to force detection of your device to load the operating system, please see the Knowledge Base Article:

  KB10144 : How to force detect the BlackBerry smartphone using the Application Loader

   

  But remember, in this process, you will lose all data in your device, I hope you have your backup.

  Further information: KB18751 : error "Reload Software: 552" appears on the smart phone BlackBerry.

• BlackBerry Smartphones emails and Error Messages

  Hello world

  I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

  • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

  How can I stop coming through.

  • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

  Thank you all for your help.

  LEA

  Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

• BlackBerry Smartphones untrapped Exception error messages

  Hi nGuys,

  I was sent an email with a large attachment with it and now I can't access my emails or send texts?

  Whenever I try, I am presented with this error message: -.

  "Eception exception: java.long.array Indexoutofboundsexception' and an 'OK' button."

  When I click this, (in the vain hope that everything will be OK from here in, it disconnects from the app and I'm at square one!)

  That's why making the phone useless.

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  Little help would be greatly appreciated: -.

  Hello and welcome to the community!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the "alt" key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:

  • KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.

  trevorburdett wrote:

  When I contacted Blackberry support, it says that he does not know of "Eception exception: java.long.array Indexoutofboundsexception'?"

  That's an interesting statement... exactly how did you get that? As in, who did you call? RIM offers zero support to front line for BBs... only via the escalation of a carrier can you receive free support from RIM. You go through your carrier?

  Good luck and let us know!

• BlackBerry Smartphones keep getting error everytime I try to use an app ive downloaded

  I had this problem for a while. Whenever I have download an application from anywhere, & I use the app, that's what I see (mobile app startup error. (App name) Error loading module mobile app). It does not matter where to download (app world, get jar or developer) I noticed that until I have remove the app that I have atempted to download my phone works funny. He loves trolling along & is very, very slow to respond. I don't know if children have preview with the settings or if its something I did. I even went thru & removed more than half of my apps thinking I could have a lot, but it wasn't the problem. Contribution to this issue would be greatly appreciated.

  BlackBerry® 8530
  Smartphone (CDMA, Wi - Fi)
  V5.0.0.973 (Bundle 1596, platform 4.2.0.422)
  The kernel v3.8.5.85 encryption
  Brand version: 1.0.189.500j
  The micro Edition configuration: CLDC-1. 1
  Micro Edition profile: MIDP - 2.1
  Micro Edition JTWI Version: 1.0
  Micro Edition Media Version: 1.1
  Micro Edition PIM Version: 1.0
  Micro Edition file Version: 1.0
  Edition micro Bluetooth Version: 1.1
  Micro Edition location Version: 1.0.1
  WLAN Version: 3.0.1.11003

  Application name: App World
  Application version: 2.1.0.39
  Localized application name: BlackBerry App World
  Application Module name: net_rim_bb_appworld
  Handle of application Module: 5033
  BlackBerry OS 5.

  Hello

  I don't understand what you mean by application to open a Web site as opposed to stationary application?

  • On one side you have shortcuts. They are on the home screen or in a folder of the home screen. When clicked, it opens a website. These shortcuts are similar to Favorites, but with an icon.
  • on the other side you have applications. For example when you open Notepad, it opens the application that is installed on your device.
  • You affirm that you are unable to open any application (as opposed to shortcuts), if that's true, then I suggest you try with the Messages app, MemoPad application and the browser.

  Notepad is an application of RIM, that can be uninstalled. If nothing works, you can probably go to your support of carrier and ask them to correct it.

• BlackBerry Smartphones is App Error: 603 reset the Blackberry Torch device

  I get App error: 603 reset the blackberry torch. And not able to get others on the screen. I tried to reload the OS, but in Office Manager, display of 'Connection', but not able to connect the device correctly. So update and all other options in the Desktop Manager are disabled. How can I reload OS for torch 9800 without Desktop Manager.

  Help, please.

  Thanks in advance.

  Please use the following steps to reload your software:

  Download an application on your computer called BBSAK (BlackBerry Swiss Army Knife). You use it to wipe the operating system of your device. You can get it here: www.bbsak.org

  Download the latest OS for your device, you can get here. https://swdownloads.BlackBerry.com/downloads/entry.do?code=9461CCE28EBE3E76FB4B931C35A169B0

  Connect your device to your PC and start BBSAK. It will ask you a password. If you don't have a game for your device, simply click OK.

  Choose the option to wipe device. Once completed, you will be left with a blank screen and an app 507 error, which means that the wipe has been a success.

  Unplug your unit.

  On your PC, navigate to C:\Program Files\Common research in Motion\AppLoader. Delete the file in the lower part called vendor.xml.

  Connect your device.

  In this same folder as shown above, there is an executable file called Loader (has a small telephone next to him). Double click on that and it will start loading your OS.

• cod file installed on the BlackBerry smartphone by OTA, error when starting Application

  Hi all

  I have devloped Balckberry app using Sybase Unwired Platfourm 2.0.

  I install all the required files depend on cod three (CommonClient, sup_client_rim, UltraLiteJ) with my main Application using the JAD file.

  Apllication is installed successfully with the three modules, but when I run Application, it gives the following error.

  Error starting of RR: Module "UltraliteJ-3' attempts to access the API blocked.»

  ((when I install all dependent files (CommonClient, sup_client_rim, UltraLiteJ) COD using Desktop Manager, Application works very well.))

  I had signed all the cod files installed on the device.

  Here is my jad file.

  MIDlet-name: RR
  MIDlet-Version: 1.0.0
  MIDlet-vendor: BlackBerry Developer
  MIDlet-Jar-URL: RR.jar
  MIDlet-Jar-Size: 226631
  Microedition-profile: MIDP-2. 0
  Microedition-Configuration: CLDC-1. 1
  MIDlet-1: RR, images.jpg.
  RIM-MIDlet-flags-1: 0
  Manifest-Version: 1.0
  RIM-COD-URL: RR.cod
  RIM-COD-size: 67308
  RIM-COD-creation-Time: 1322626069
  RIM-COD-Module-name: RR
  RIM-COD-Module-dependencies: net_rim_cldc, sup_client_rim, UltraLiteJ
  RIM-COD-SHA1: ee 06 5 c 50 6f 4 c 1 3 a 0 b 68 53 12 6th b1 70 a1 a7 df e4 f9
  RIM-COD-URL-1: RR - 1.cod
  RIM-COD-size-1: 26984
  RIM-COD-SHA1-1: 8 b 98 42 9f 44 0c 98 31 57 6 c 18 a0 d4 28 47 bf 92 cc 2 c 6B

  RIM-COD-SHA1-2: ba e1 89 79 00 39 5a1 has 49 6 49 55 94 eb 7f 2 c 0f 99 c4 a2
  RIM-COD-URL-2: UltraLiteJ.cod
  RIM-COD-URL-3: UltraLiteJ - 1.cod
  RIM-COD-SHA1-3: 5th 6 7f 60 82 68 15 07 fb fe bf 4-6 c fd 8 88 c a 7, 4 b f0 c6

  RIM-COD-Module-dependencies-1: net_rim_cldc, net_rim_os
  RIM-COD-URL-7: UltraLiteJ - 5.cod
  RIM-COD-SHA1-7: 2d 81 8A cd d4 4B 3f be 20 6B ad 01 f 30 d6 ba c1 e5 59 4 b
  RIM-COD-URL-6: UltraLiteJ - 4.cod
  RIM-COD-SHA1-6: 07 e5 0e fa 47 80 bd ad 12 93 32 87 05 e7 c5 70 83 9f 14 a0
  RIM-COD-URL-5: UltraLiteJ - 3.cod
  RIM-COD-SHA1-5: 5 ch a0 bc 59 70 0f 9 b 53 23 44 ae eb d9 f3 d3 2nd ec 09 c3
  RIM-COD-URL-4: UltraLiteJ - 2.cod
  RIM-COD-SHA1-4: this c6 d6 70 18 df f6 29 9 b 91 e4 d3 fb 5f ea be 13 35 61 06

  RIM-COD-URL-8: sup_client_rim.cod
  RIM-COD-SHA1-8: b9 b2 98 79 9f 2f 4 d 6 b 3f c2 d5 13 57 47 42 7 b f4 70 a0

  RIM-COD-URL-9: sup_client_rim - 1.cod
  RIM-COD-SHA1-9: 51 8 b 23 f1 ff 61 64 16 49 23 4th c6 89 63 4 ad d c2 29 d0 bd

  RIM-COD-Module-dependencies-2: net_rim_cldc, UltraLiteJ, net_rim_os, net_rim_satsa, CommonClient
  RIM-COD-URL-10: sup_client_rim - 2.cod
  RIM-COD-SHA1-10: 59 27 3rd d5 33 83 70 f8 c4 d8 92 7B e5 51 37 09 70 56 c2 bf

  RIM-COD-Module-name-3: CommonClient

  RIM-COD-Module-dependencies-3: net_rim_cldc, net_rim_crypto_1, net_rim_crypto_3, net_rim_crypto_2

  RIM-COD-URL-11: CommonClient.cod

  RIM-COD-SHA1-11: ef 7 has da 29 08 66 f5 22 63 ef 63 9 b 46 5f 3 a 3 b 84 d1 ae 6 b

  I got extect all files in jar files.

  PLS, someone has a clue what the problem. ?

  Thaks and regards.

  Hi @hmorzariya,

  I see two options:

  1. the 'UltraLiteJ - 3.cod' the file has not been signed with success.

  2. the "RIM-COD-SHA1-5' does not match."

  3. the size of the cod is missing.

  Signed the file on your own?

  I think you might need to update the JAD after that you sign the COD file...

  E.

• BlackBerry Smartphones eception exception error when entering the "Messages".

  I have a client who uses a Blackberry World Edition (8830) and when it tries to go in Messages (by clicking on the Messages icon) it gets this error message all the time: uncaught Exception: java.lang.null.pointer

  I tried 2 types of resets, alt + Cap + del and tried to remove the battery when the BB is running and the same thing, I did a hard reset, that is wiping the BB and customer has left me a message this morning that he always gets the same error message.

  My BES Console (synchronize us with Domino servers on a Lotus Notes platform), I see that he has the

  version of the 3.0.0.81 platform

  The BlackBerry version: 4.2.2.196

  His blackberry had a Bell Mobility service.

  At present, the only other thing I can think of is to download the operating system and reload it on the BB using Desktop Manager.

  Can someone help me with this please.  I appreciate all the help.

  Robert Goupil

  BES administrator

  * Update - my client turned on his blackberry with the BES this morning and sent a message that, after activation, the problem seems to be resolved.  Now, is there something different that can be done in case this happens again, we have more than 800 users of blackberry and most of them have the 8830 model.

  Hello

  Your troubleshooting actions have been directly on the money, I see.

  HRT is the host Routing Tables. It's entries sent by the carrier.

  When you highlight the entry above and you click on register now, he recorded with the wireless network. Update the details of the device on the relay of the rim and down icons specific carrier or applicants

  I think that the problem existed in an application corrupted on the smartphone users, by recording the phone, the application

  has been refreshed. It's the first time I've seen this particular exception message solved without device

  reload. (Just for reference I read messages 133150).

  Thank you

  Don't forget to adjust your thread. Put the check mark in the green box containing your answer! Thank you

• BlackBerry Smartphones Re: App error 104 please heeelp!

  I also 'Error 104' when open - records any folder in the phone-> 'media', 'instant massage', 'applications' and 'gmaes...

  It cannot perform a clean installation of the BlackBerry® Device software!

  I have 6.1.0.35 of 7 June 2011...

  In the Article ID: KB11320: ISC:

  "......

  3. a dialog box appears and indicates that there are no available BlackBerry Device Software Update. Click view other versions in the lower left corner.

  ..........."
  Hadou nothing in the lower left corner. On the window with "no BlackBerry Device Software update available" is that is that 'close' button above.

  Now what?

  Solved!

  -Connect your handset with BB Desktop Software.

  -Software reboot your device (a restart may be done by pressing Alt + caps + Del)

  During the priming BB DS will find new software/firmware for the phone... It takes up to 30 minutes.

  No more App error 104

• BlackBerry Smartphones OS update error

  I have updated the Smartphone OS Blackberry Bold 9790 version 7.1 with Blackberry Desktop Software and the site, but warned that: "There was an error in updating your software!"
  You experienced any remedy please help me, thanks!

  Update you the software or the error popped up in the middle of the update? My advice is rather download software on your PC first before update. Make a direct update by internet is delicate especially if you don't have a reliable, continuous connection to the internet. If there is a delay or the connection is cut off, you will not be able to complete the update.

• BlackBerry Smartphones using missing synch for Blackberry Storm - does not contact sync etc.

  Initially, I downloaded pocketmac, who has never worked at all. He even does recognize the blackberry on the mobile icon, so I bought your missing sync for blackberry download.
  I've updated some contacts in the address book and then I set the plugin contact crush the next synchronization only. It did not work.

  He wanted initially to delete all my contacts of device: error more than 5% of your contact records will be changed. So, I followed the steps that provide you technical support for it. backup ical and return on the database and do with the address book then reset isync. I re-entered my AddressBook updated some new contacts and added a few photos to their cards and changed preferences to include the job titles. Then I tried to sync again (after restart and reset blackberry app) he copied on some of the contacts in the address book and others with and without pictures?

  On the blackberry in contacts, some have a space for an image to add and others not, despite me to add photos to the address book.

  Also, I added a map for me because I was instructed to do when I tried to send an invitation ical for a participant to a photo shoot and told me: you must create an address for yourself card in the address book of Mac OS X, but I created a? This means constantly every time.

  I just did the last synchronization, ical appointments worked, but I got an error message at the end saying:
  The calendar that you specified for tasks that are created on the device is no longer exists. Please, open the settings of the plugin dialog box tasks and select another calendar.
  Tasks: There is a problem with the plugin configuration tasks. Please, open the settings of the plugin of the tasks dialog box and make sure that the settings are correct.
  I'm not sure what that means that there is no such thing as the plugin configuration task on the blackberry storm, that I can find.
  Any help would be greatly appreciated and I will pass this on too many other press photographers in London which are all looking forward to register for the new storm, but will probably have much less patience and perseverance than me who happens to start all
  Best regards
  Juliette

  Juliette says:
  Also, I added a map for me because I was instructed to do when I tried to send an invitation ical for a participant to a photo shoot and told me: you must create an address for yourself card in the address book of Mac OS X, but I created a? This means constantly every time.
  Best regards
  Juliette

  I intend as a result tomorrow when my Storm (could actually be a couple of days, but I promise you, as soon as POSSIBLE). However, on your Mac, in the address book application follow these steps if you do not.

  (1) (to select the map that you created yourself (highlighted)

  (2) in the map menu, select make this card my card

  Just because you created a card with your info is not enough.

  Hope this helps, & hope I can help more as soon as POSSIBLE!

• Problems of browser to blackBerry Smartphones. Missing service book.

  Hello!

  I have a blackberry storm 9500 from the Germany. I am located in Yerevan (Armenia). It seems that there are several problems with my smartphone:

  1. when I try to connect to the browser, the following message appears: «your device has no currently all entries in book of Service Configuration Browser.» Please contact your service provider to enable the browser on the device"or next:"It seems that your device does not have an installed service WAP2.0 book."

  2. I can't find the networks without wire in my phone.

  3. I can send info via bluetooth, but it cannot receive (after the coupling with other phones of course).

  4. can I transfer my messages in the "SMS SIM Card Inbox" folder in the folder "Inbox SMS"?

  Thank you in advance!

  No problem!  I'm just sorry I can't do more to help!  If you explain in detail the situation of your carrier, I hope they can get you operational.  You may also call Vodafone in Germany to see if they will release your phone IMEI # and PIN # in order to work with your network.  Unfortunately I don't know a lot about this fact (just what I've seen here on the forums), but maybe someone else who has done this before will see this and can help more!

  If you do not hear anything someone else on this, try to start a new thread with the following title: "need help with get data service on a Storm 9500 unlocked from a different network."

  This should be able to get more attention to others who have experienced similar problems and managed to solve it.