Fonts and creative Cloud files sync problem

Similar Questions

• Unable to turn on Creative Cloud File Sync

  I can't turn on Creative Cloud File Sync. On a Mac equipped with Mavericks, I go to the creative cloud icon and click on it, then the assets. It takes me to the files tab and gives me a big blue button that says "Start Sync". If I click it, the app will blink briefly, and then I'm back to the tab of the files with the big blue button "Start Sync". If I click it again, I get an icon of spinning for about five minutes, and then I am to the app once again, with the big blue button.

  LHillVisualAdvan,

  Please check the full path that is not found, if you see "no such file or directory". I think the message in the command line to look like this:

  rm: /Users//Library/Application Support/Adobe/CoreSync/options.tix: No such file or directory
  

  If you do not see /Users/ initially,'re missing you the tilde character ("~") instructions.

  If the path is similar to that above, and options.tix is not found, the problem you are experiencing is distinct from that described in the knowledge base article. In this case, could you send us your log files so that we can investigate further? If Please zip the entire folder "CoreSync" at the following location and send it to me at [email protected].

  Mac:

  /Users//Library/Application Support/Adobe/CoreSync

  Windows:

  C:\Users\\AppData\Roaming\Adobe\CoreSync

  'Library' on Mac and "AppData" in Windows is two hidden folders. Please read this help page on these folder view:

  http://helpx.Adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html

  Thank you

  Ben

• Why is Creative Cloud Files sync does not?

  Synchronization of files works now, having usually worked well for several months previously. I can't think of anything in particular that I did recently to cause this problem suddenly.

  The problem is that my office files and the clouds are synchronization is no longer (fonts seem to be OK). Add or change a desktop file is not on the cloud version, and vice versa. Also, if I right click on a desktop file, options cloud creatives are grayed out. Similarly, tab files in the creative application cloud no longer has a sync option or the status indicator. Simply, it gives the possibility to open the folder (which opens my office creative Cloud Files folder) or open my folder in the cloud to Adobe. So two records are more in sync: remove files in one has no effect on the other.

  I don't have a lot of files in Creative Cloud Files - about 1,000, less than 20% of my allowance of 2 GB. I tried to uninstall the application and delete Desktop folder then reinstall, nothing helps.

  I usually use CC on OSX; I tried to install the creative application Cloud on Bootcamp (Windows 7) for the first time, but he also suffers a similar problem in that the office files and cloud are not sync. Is there a problem at the end of Adobe with synchronization right now?

  I checked the questions of others on this subject and none of the fixed works for me. For the most part, they suggest turn Sync start/stop, restart, keeping at least 100 000 files, etc.

  Hi Paul Doxey, l.

  Welcome!

  There is a planned maintenanace announced as directed by the Adobe customer service.

  Please go through this:http://forums.adobe.com/message/6004766#6004766

  You can visiti this page also:

  http://helpx.Adobe.com/creative-cloud/KB/arent-my-files-syncing.html

  Hope this helps you.

  Kind regards

  Baudier

• Creative Cloud File Sync using sync LAN as well?

  If both computers are on the same LAN, and they shared through creative cloud would sync are both computers on the local network and then download to the file server? Or is it uploaded to the server, and then seeded to the other computer?

  LAN sync would be great if it is not already underway... Is he or she will be available soon?

  Thank you!!!

  Hi Benjamin Bernard

  At present, the client computers will be each synchronization directly with the Cloud.  To Peer because I think you have described, it is definitely a great idea. I will also pass on your comment to our product management team so that they are aware that it is a desirable feature.

  Best wishes,

  Ashley

• CS6 Dreamweaver & creative Cloud File Sync

  I have a question.  I'm looking in the purchase of the subscription of creative cloud.  I currently own the license for CS5.  The only feature that I'm very interested is the synchronization of files.  I have two main systems that I use, and it's a pain to have to copy files back and forth to my web applications.  The question I have is how this synchronization in Dreamweaver CS6?  You can create a site so as edit uploads the changes to the cloud to Adobe so when I say go mobile with my laptop, I can just pull down the updated files with very little effort on my part?  Ideally, I would like that it works is as in Apple News Pages, Numbers and Keynote apps.  Information is synchronized between devices without ever having to think about me.

  If there is a video that will show me the workflow in order to use the cloud of Createive with Dreamweaver, that would be great.  It is the only question that I have before I make the jump to the subscription model.

  Thank you.

  It would help, not sure

  Dreamweaver

  lyst-and-Dreamweaver-cs6-what-is-business-catalyst http://TV.adobe.com/watch/Introducing-Business-Catalyst/Getting-Started-with-Business-CATA

  lyst-and-Dreamweaver-cs6-creating-and-publishing-sites/ http://TV.adobe.com/watch/Introducing-Business-Catalyst/Getting-Started-with-Business-CATA

  Once the synchronization of desktop application becomes available a possible workflow could be able to save the Dreamweaver project to the sync folder

• Possibility to import .mov/Quicktime with Windows 8 and creative cloud files?

  I have recently just bought a machine from Windows 8 and I would continue to use the new operating system (that I can tell, I'm an optimist). Such a disappointment that I cannot get Quicktime for Windows 8 and therefore impossible to import the .mov files in Premiere Pro. Is there a solution for this? I've seen people talk about using an old version of QT with some success, but I can't find one. I have also heard people talk about conversion using another software first of all, I'm just worried about this. I'm always afraid I'm losing something during the conversion, not to mention that I won't pay anything for additional software.

  I use Quicktime Pro version 7.7.3 on Windows 8 x 64 now.  Works very well.

  Jeff

• Fonts and synchronization of files does not

  First of all, I would like to say that it is absolutely absurd that people there 44 in front of me in the chat and then they tell me to call and then I find the waiting time is 2 hours. I'm starting to hate Adobe Customer Service just as much as I hate Verizon service customer. Very delicate and shady.

  But a little over a month ago, my sync of fonts and creative cloud file suddenly stopped working. I uninstalled resinstalled several times, even using the cleaning tool Adobe with the help of two separated different customer service REPS, I can't count how many times we uninstalled and reinstalled nothing doesn't. But it still does not. They came back later and said that Adobe is aware of the problem and working on a fix and will have it solved soon. N ° it has been a month. And I can't sync my files as they need to be synchronized. This is beyond frustrating.  Help, please! What is this, never anything else:

  Hi Mark,

  Please try the following steps:

  Clean the user cached connection information:

  Delete the file opm.db.

  1. Close the creative cloud application.
  2. Navigate to the OOBE folder.
     Windows: [System drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
     Mac OS: /Users/ [user name] / folder/Library/Application Support / Adobe / OOBE
  3. Delete the file opm.db.
  4. Launch the creative cloud.

  I hope this helps.

  Please tell em if it worked.

  Kind regards

  Sumit Singh

• I downloaded and installed creative cloud with no problems. From the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen). This is why I can't select the application to be updated. Thanks for your help

  I have download and install creative cloud with no problems. In the window of creative cloud cannot display the APPS page (while other 'Home', 'Community' can be seen. This is why I can't select the application to be updated. Thanks for your help

  Please refer to the threads below where the issue has been addressed:

  Re: desktop is not displayed Panel apps? PC

  Missing Creative Cloud Desktop applications tab

• I try to install Photoshop for a free trial and it fails every time. I installed creative cloud with no problems. Help?

  I try to install Photoshop for a free trial and it fails every time. I installed creative cloud with no problems. Help?

  What is the error message?

  If there is none and the problem occurs during the installation, errors in the Installation and launch journal | CS5.5, CS5, CS6, CC

• Made for CS6 and creative cloud installed in the same machine cause registry problems.

  Made for CS6 and creative cloud installed in the same machine cause registry problems.

  Have installed both on a system must not cause registry issues.  There may be problems where CC resumes a CS6 facility as part of a subscription right.

  How we stop to resume my perpetual license CS6 creative cloud?

  https://forums.Adobe.com/thread/1584746

• How can I specify the "My Documents" folder under the directory sync for "Creative Cloud Files?

  I know how to move the 'Creative Cloud Files' directory in preferences, but when I do that, it simply moves the 'Creative Cloud Files' directory in the 'My Documents' folder. I don't think that you can set a specific folder in a folder 'sync' in the preferences. Create a symbolic link to the contents of "My Documents" in the 'Creative Cloud Files' directory would work to activate the content of 'My Documents' to sync with the cloud? Breast of Windows 8 BTW, that's...

  CrisJM, no, that won't work. You must move the files in that particular folder of creative cloud itself. The only customizable option is that you can change the location of the CC folder (the one you already indicated above).

• Comment by modifier creative cloud files location?

  Hello

  My hard drive on which was my creative brief cloud files a soul record. Is no big deal it was empty here at this point, but the problem is that the launch of the creative cloud I always a message that me file says that the and not found and so I have to turn off sync. When I go to creative cloud here is what appears:

  

  My question is simple: How do I add synchronization to change the location of? I'm exploring options everywhere, impossible to find this solution... And the online help was no help...

  Hello frederic gets!

  I'm sorry, but my answer is going to be in English, so we can ensure that we get work - you'll be able to use the link translate this response.

  I think that all you need to do is to move the location of the creative Cloud Files folder - is this OK?

  1. Open the CC app
  2. Select the drop Cog in the top right
  3. Select Preferences
  4. There are two tabs from the menu, general and "Creative Cloud" - select the 'Creative cloud' menu tab
  5. Under which there are 4 tabs in the menu: applications, files, fonts and Behance - select the tab of the menu files
  6. You will see a 'File location' option, simply use the drop-down list to change the location of the creative cloud files folder.

  I hope this gets you work - if not just send a response and we can figure out what to do next.

  If you are eager to learn more there are a whole bunch of owner's manuals here: creative cloud Learn & Support

  Best wishes,

  Ashley

• iMac and creative cloud

  My iMac 2010 has been encountering problems with Adobe Creative Cloud App support. Adobe has worked on my computer, reinstalled the app and it worked well, briefly. The app then disappeared. EtreCheck report seems to indicate a problem with the hard drive, but I wonder if the real problem is with creative cloud. If someone can clarify?

  EtreCheck version: 2.9.10 (261)

  Report generated 2016-03-25 09:43:14

  Download EtreCheck from https://etrecheck.com

  Time 15:30

  Performance: Poor

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Hardware Information: ⓘ

  iMac (27-inch, mid 2010)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac11, 3

  1 2.8 GHz Intel Core i5 processor: 4 strands

  12 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 2 GB DDR3 1333 MHz

  BANK 1/DIMM0

  OK 2 GB DDR3 1333 MHz

  0/DIMM1 BANK

  OK 4 GB DDR3 1333 MHz

  BANK 1/DIMM1

  OK 4 GB DDR3 1333 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  ATI Radeon HD 5750 - VRAM: 1024 MB

  iMac 2560 x 1440

  Software: ⓘ

  OS X El Capitan 10.11.3 (15 d 21) - since startup time: less than an hour

  Disc information: ⓘ

  WDC WD1001FALS-40Y6A0 disk0: (1 TB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  Winograd (disk0s2) /: 999,35 (Go 18,20 free) - 2 errors

  Drive failure!

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  OPTIARC DVD RW AD - 5680H)

  USB information: ⓘ

  Tablet XD-0608-U

  Generic USB + PS2 Keyboard

  Card reader Apple

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Seagate FreeAgent GoFlex 500,11 GB

  disk1s1 (disk1s1) < not mounted >: 32 KB

  Atget (disk1s3) / Volumes/Atget: 499,97 (Go 130,49 free)

  Computer, Inc. Apple IR receiver.

  Built-in ISight from Apple Inc..

  Configuration files: ⓘ

  / etc/hosts - Count: 1

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  /Applications/zoom.us.app

  zoom.us.ZoomAudioDevice [no charge] (1.1 - SDK 10.8 - 2015-02-19) [Support]

  / Library/Extensions

  com.Wacom.kext.FTDI [no charge] (1 - SDK 10.9-2016-03-23) [Support]

  / System/Library/Extensions

  [no charge] com.Wacom.kext.wacomtablet (6.3.10 - SDK 10.9-2016-03-23) [Support]

  Launch system officers: ⓘ

  [loaded] 8 tasks Apple

  [loading] 161 tasks Apple

  [operation] 67 tasks Apple

  Launch system demons: ⓘ

  [loaded] 46 tasks Apple

  [loading] 161 tasks Apple

  [operation] 81 tasks Apple

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-03-17) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-02-06) [Support]

  [loading] com.adobe.AdobeCreativeCloud.plist (2016-03-15) [Support]

  [loading] com.google.keystone.agent.plist (2016-03-01) [Support]

  [operation] com.wacom.wacomtablet.plist (2014-11-04) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-02-06) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-02-06) [Support]

  [operation] com.adobe.adobeupdatedaemon.plist (2016-03-15) [Support]

  [loading] com.adobe.agsservice.plist (2015-09-24) [Support]

  [loading] com.adobe.fpsaud.plist (2016-03-18) [Support]

  [loading] com.google.keystone.daemon.plist (2016-03-01) [Support]

  [loading] com.macpaw.CleanMyMac3.Agent.plist (2016-03-16) [Support]

  [operation] com.starfield.backupservice.plist (2013-12-24) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2013-12-11) [Support]

  [failure] com.adobe.ARM. [...]. plist (2014-10-18) [Support]

  [failure] com.macpaw.CleanMyMac3.Scheduler.plist (2016-03-16) [Support]

  Items in user login: ⓘ

  Request for WorkspaceUpdate (/ Applications/Workspace/WorkspaceUpdate.app)

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Request for SpyderUtility (/ Applications/Datacolor/Spyder4Pro/Support/SpyderUtility.app)

  Dropbox application (/ Applications/Dropbox.app)

  Application of Google Reader (Google Drive.app/Applications /)

  AdobeResourceSynchronizer hidden UNKNOWN (missing value)

  ManyCam UNKNOWN (missing value)

  CleanMyMac 3 Menu UNKNOWN (missing value)

  Flickr Uploadr UNKNOWN (missing value)

  Other applications: ⓘ

  [operation] com.adobe.acc.AdobeDesktopService.93472.0E8FF48D-F3E1-4FAC-BE4B-963CA2F23525

  [ongoing] com.Datacolor.spyderutility.13152

  [ongoing] com.etresoft.EtreCheck.1174432

  [ongoing] com.getdropbox.dropbox.59232

  [ongoing] com.Starfield.update.81312

  [ongoing] com.wacom.TabletDriver.14432

  [ongoing] com.wacom.WacomTouchDriver.92192

  [loading] 410 tasks Apple

  [operation] 171 tasks Apple

  Plug-ins Internet: ⓘ

  o1dbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-15) [Support]

  Default browser: 601 - SDK 10.11 (2016-01-27)

  WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 - SDK 10.9 (2014-11-04) [Support]

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-03-15) [Support]

  FlashPlayer - 10.6: 21.0.0.197 - SDK 10.6 (2016-03-24), [Support]

  AdobePDFViewerNPAPI: 15.010.20060 - SDK 10.8 (2016-03-15) [Support]

  Silverlight: 5.1.41212.0 - SDK 10.6 (2016-01-17) [Support]

  QuickTime Plugin: 7.7.3 (2016-01-27)

  Flash Player: 21.0.0.197 - SDK 10.6 (2016-03-24), [Support]

  googletalkbrowserplugin: 5.41.3.0 - 10.8 SDK (2015-12-11) [Support]

  AdobePDFViewer: 15.010.20060 - SDK 10.8 (2016-03-15) [Support]

  EPPEX plugin: 10.0 (2014-10-14) [Support]

  User Plug-ins internet: ⓘ

  WbeTools64_14: 1.0.23.53 © 2013 - SDK 10.6 (2013-12-24), [Support]

  WebEx64: 1.0 - SDK 10.6 (2014-03-14) [Support]

  fileEditTool64_15: 1.0.35.65 © 2013 - SDK 10.6 (2013-12-24) [Support]

  ZoomUsPlugIn: 3.5.9172.0212 - SDK 10.10 (2015-02-19) [Support]

  Safari extensions: ⓘ

  AdBlock (2015-10-16)

  Facebook cleaner (2013-12-16)

  SlickSavings (2014-11-23)

  3rd party preference panes: ⓘ

  Flash Player (2016-03-18) [Support]

  WacomTablet (2014-11-04) [Support]

  Time Machine: ⓘ

  Files system Skip: YES - filesystem unsaved

  Mobile backups: OFF

  Automatic backup: NON - automatic backup disabled

  Volumes to back up:

  Winograd: Disc size: 999,35 GB disc used: 981,14 GB

  Destinations:

  Atget [Local]

  Total size: 499,97 GB

  Total number of backups: 1

  An older backup: 01/12/15, 20:06

  Last backup: 01/12/15, 20:06

  Backup disk size: too small

  Backup size GB 499,97 < (disc 981,14 GB X 3)

  Top of page process CPU: ⓘ

  2% launchd

  0% kernel_task

  0% AdobeCRDaemon

  0% AdobeUpdateDaemon

  0% WindowServer

  Top of page process of memory: ⓘ

  Kernel_task 822 MB

  Safari of 344 MB

  Com.apple.WebKit.WebContent 209 MB

  Dropbox 147 MB

  Mdworker (11) 135 MB

  Virtual memory information: ⓘ

  8.36 GB of free RAM

  3.63 GB used RAM (2.03 GB being cached)

  Used Swap 0 B

  Diagnostic information: ⓘ

  March 25, 2016, 09:13:22 ~/Library/Logs/DiagnosticReports/Google Drive_2016-03-25-091322_ [redacted] .crash

  / Applications/Google Drive.app/Contents/MacOS/Google Drive

  25 March 2016, 09:02:36 self-test - spent

  March 25, 2016, 05:37 ~/Library/Logs/DiagnosticReports/Google Drive_2016-03-25-053700_ [redacted] .crash

  March 25, 2016, 05:05:12 /Library/Logs/DiagnosticReports/backupd_2016-03-25-050512_[redacted].crash

  / System/Library/CoreServices/backupd. Bundle/happy/Resources/backupd

  March 24, 2016, 16:31:37 /Library/Logs/DiagnosticReports/mds_stores_2016-03-24-163137_[redacted].crash

  /System/Library/frameworks/CoreServices.Framework/versions/A/frameworks/Metadat a.framework/Versions/A/Support/mds_stores

  March 24, 2016, 16:02 /Library/Logs/DiagnosticReports/mds_stores_2016-03-24-160200_[redacted].crash

  March 24, 2016, 15:42:17 /Library/Logs/DiagnosticReports/mds_stores_2016-03-24-154217_[redacted].crash

  March 24, 2016, 15:24:21 /Library/Logs/DiagnosticReports/mds_stores_2016-03-24-152421_[redacted].crash

  March 24, 2016, 13:51:10 ~/Library/Logs/DiagnosticReports/suggestd_2016-03-24-135110_[redacted].crash

  /System/Library/PrivateFrameworks/CoreSuggestions.Framework/versions/A/support/ suggestd

  March 24, 2016, 12:53:16 /Library/Logs/DiagnosticReports/mds_stores_2016-03-24-125316_[redacted].cpu_res ource.diag [details]

  /System/Library/frameworks/CoreServices.framework/frameworks/metadata.Framework/versions/A/Support/mds_stores

  March 24, 2016, 10:34:48 /Library/Logs/DiagnosticReports/backupd_2016-03-24-103448_[redacted].cpu_resour ce.diag [details]

  March 24, 2016, 08:51:57 ~/Library/Logs/DiagnosticReports/Google Drive_2016-03-24-085157_ [redacted] .crash

  March 24, 2016, 07:01:52 ~/Library/Logs/DiagnosticReports/Google Drive_2016-03-24-070152_ [redacted] .crash

  March 24, 2016, 01:08:31 ~/Library/Logs/DiagnosticReports/Google Drive_2016-03-24-010831_ [redacted] .crash

  March 24, 2016, 12:34:24 AM ~/Library/Logs/DiagnosticReports/Google Drive_2016-03-24-003424_ [redacted] .crash

  March 23, 2016, 20:23:47 /Library/Logs/DiagnosticReports/mds_stores_2016-03-23-202347_[redacted].crash

  March 23, 2016, 19:58:46 /Library/Logs/DiagnosticReports/mds_stores_2016-03-23-195846_[redacted].crash

  March 23, 2016, 18:14:51 pm /Library/Logs/DiagnosticReports/AdobeCRDaemon_2016-03-23-181451_[redacted].cras

  / Applications/utilities/Adobe Creative Cloud / * / Core Sync.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCRDae mon.app/Contents/MacOS/AdobeCRDaemon

  March 23, 2016, 11:38:55 ~/Library/Logs/DiagnosticReports/Mail_2016-03-23-113855_[redacted].crash

  com Apple.Mail - /Applications/Mail.app/Contents/MacOS/Mail

  March 23, 2016, 10:15:05 ~/Library/Logs/DiagnosticReports/Adobe CEF Helper_2016-03-23-101505_ [redacted] .crash

  / Library/Application Support/Adobe / * / Adobe CEF CEF Helper Helper.app/Contents/MacOS/Adobe

  March 23, 2016, 09:59:06 ~/Library/Logs/DiagnosticReports/Google Drive_2016-03-23-095906_ [redacted] .crash

  Yes, your hard drive is a failure. Also, I noticed that you have com.macpaw.CleanMyMac3.Agent installed on the computer. CMM is considered malware by users on these forums. OS X doesn't require ANY antivirus, cleaning or maintenance utilities to work well. OS X run best if left alone!

  After getting your replaced HD (consider getting an SSD), manually install your applications and restore your Time Machine backup data files.

• How can I delete files from my creative cloud files?

  Well actually how to erase files that I have in a folder? That is the precise question, I have a few folders so I go to files/storage (the third option, sorry I have this in french) I select a file and show the ability to delete this file, well above.

  
  

  The problem is when I try to get inside a folder to clear a single specific file (s), the show just window the option to delete the record, why? How to select files to delete?

  Thanks Rio

  Hello

  Please refer to the instructions mentioned in the following link:

  Using creative cloud | Navigate, sync and manage assets

  Let us know if that helps.

  Kind regards

  Bani

• Virus found in the records of Creative Cloud Files After app update on 28:th July

  Hi all!

  After several long hours sync today, Creative cloud finally comes to rest in this marathon-sync. However, there was a warning that some files will not download cause of what they contain viruses. (See URL pasted). http://1drv.Ms/1VMfowR
  
  The files that are supposed to have viruses located in my folder, "2015\Required\Plug-Ins\Measurements F:\Creative Cloud Adobe Photoshop CC.
  All this happened after is today (July 28) updated three applications creative Cloud (Adobe Photoshop CC 2015, Adobe Media Encoder CC 2015 and Adobe Premiere Pro CC 2015).
  
  During the update, I stopped the sync and when updates have to do, I did it again. This is! Virus in Adobe products?
  The thing is that I had a virus for years. What makes it even more scary, is that I now have viruses isolated in my folder where Cloud Creative has his backup and that I pay some 61 USD
  (525 SEK) / month in subscription programs Adobe.  This sux!
  
  

  The big question is, are the files really infected or they are somehow corrupt. I scanned the whole "F:\Creative Cloud Files"- and ESET online scannerfolder with Windows Defender . Nothing wrong was found. However, reading some old poster in this forum - they apparently had problems before with the virus in what today is creative cloud.
  
  If you are not alone, LuziAnne and I'm sorry for the support that you got was... None.

  
  Anyone else having issues of the last days and of course; a solution.
  
  

  
  Kind regards
  Anders Magrioteli

  Hello

  Just a word of warning on the deletion of these files and folders. If you need them for Photoshop plugins and you move from this place they can stop working in Photoshop. I would say that you keep you plugins in creative cloud folder and install them elsewhere on your system. Maybe your posture in the creative cloud location of the files as a backup etc.?

  I will continue to work with internal teams on that for you. Could also provide me with the exact filenames of files that download and are captured in the virus scan?, you might even share files with me through a creative Collaboration of Cloud using my email address [email protected]. I suspect that this is a false positive virus scan for some reason any.

  Thank you

  Warner