Forwarding calls directly to voicemail with SPA525G

We want to forward calls directly to voicemail without the call to the extension ring. Does anyone know of a workaround? Please advise if I should post this somewhere else.

Thank you.

Hello SPA52GUser,

Depending on your system of phone if you have the option of setting up a dial plan by using a prefix, then the extension user to send the call directly to the virtual machine for the routing of calls.

Example the UC500 series used the prefix 6 then the extension of the user to/transfer to call directly to computer users virtual.

Hope this helps,

Michael D.

If this post is helpful please note or mark it as correct.

Tags: Cisco Support

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