Fraud - charged for a purchase unauthorized iTunes/Youtube

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• charged for the purchase, that I don't have them they

  I recently received an invoice by e-mail to Apple for an article that I did not order or purchase. So, I think that my apple account has been compromised.

  I have now changed my password and completed the form 'Cancel and manage subscriptions' but I have not received an email back from Apple about the cancellation of this order.

  Can someone help me find a way to ensure that this purchase not approved is cancelled my account while I am not charged for something that I have not bought?

  Also if there are other forms or a person / group I have to contact in particular with regard to my compromised account I you would be very grateful if someone could let me know.

  Thank you very much in advance for your help

  Camgirl2

  What 'form' have you completed? It is likely to have been a phishing e-mail trying to get the details of your account and payment and not Apple.

  Phishing and similar e-mail: Phishing and other suspicious emails

  The phishing emails: identifying fraudulent "phishing" email - Apple Support

  ITunes real e-mails: identification of legitimate on the iTunes Store - Apple Support emails

  View the purchase history of your account: view the history of your purchases from the iTunes Store - Apple Support

  If it is a real e-mail and it shows on the purchase of your account history, and no one else has access to your account or computers/devices, please contact iTunes Support: https://support.apple.com/contact . And change the password of your http://appleid.apple.com account (which is how you already changed it?) - after changing: what to do when you have changed your Apple ID email address or password - Apple support.

  If it is a phishing e-mail you send to Apple: [email protected] and then delete him.

• I bought ipad air 1 after that 2013 but can not get the pages for free. Numbers and imovie I can. IOS9 running at the moment. I have pages when I connect on icloud on my pc. Can I transfer iPad app, because it is not in the ILO purchased in itunes.

  Hi everyone, this is my first post, also help on the post would be appreciated.

  I bought ipad air 1 after that 2013 but can not get the pages for free. Numbers and imovie I can. IOS9 running at the moment. I have pages when I connect on icloud on my pc. Can I transfer iPad app, because it is not in the ILO purchased in itunes.

  Thanks in advance

  Newbie

  The only way to install an ipad app is through the app store.  PC or Mac software does not run on the ipad.  Search in the contacts link at the bottom right of this page.  Give apple a call.

  I guess is the icon for pages in icloud for storing documents pages.  At the same time, apple had a cloud based pages.  Not sure what happened to her.

  R

• I was charged twice for my purchase

  
  Dear Sir/Madam
  I was charged twice for my purchase from dell for $ 1174 euros once on the day of my purchase on 24/02/2015 and once on 06/03/2015 with
  My customer number [Note from the Admin: deleted personal information]
  I'm a student and this amount is all my money that is wrong I want to repay as soon as possible.

  Khamir

  Sorry to hear about your billing problems, but the forum is mainly a user to and not user of Dell.

  You will need to contact Dell Customer Service, which is located in the country where you reside.

  Bev.

• I'm unable to use my programs, I did purchase could use for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired

  Hello how are you
  I'm unable to use my programs, I made the purchase could be used for a month, but it does not all Bill and any charges for this month and now appears as Plan of creative photography of cloud (annual) expired, when I walk in the plans and products. It is necessary to activate the urgent, but I just can't and would like to know by what means is the monthly bill.
  Urgent await return
  

  Thank you

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I was charged for an application that was not mean to buy how I get my money back?

  I was charged for an application that was not mean to buy how I get my money back?

  Purchases are considered final, but you can try the page 'report a problem' to contact iTunes Support and see if they will refund or credit you: http://reportaproblem.apple.com

  Or you can try to contact iTunes Support via: https://support.apple.com/contact or https://www.apple.com/emea/support/itunes/contact.html

• Charged for something not bought

  I received an invoice in itunes by email for something I've ever bought.  The e-mail indicates that buying was by an iphone that is not mine.  How the hell I do not charged for this and also to avoid it happening again

  Hello

  I see three possibilities for what happened here:

  1. it's a phishing e-mail.

  2. someone of another share your Apple ID and does not tell you they have renamed their iPhone or switched to a new.

  3. your ID Apple is compromised.

  You can sign in to report a problem or use iTunes on a Mac or a PC (see your purchase history in iTunes store on Mac or PC - Apple Support) and see past purchases made from your account. If you see something that shouldn't be there, contact Apple directly. On the Web page report a problem , there is a button next to each purchase made during the last 90 days, allowing you to more, to report a problem.

  If you don't see any purchase that would explain fees that you saw on the invoice, the invoice is perhaps wrong. Here are tips from Apple on the phishing emails:

  Identification of legitimate emails from the iTunes Store - Apple Support

  Identify the fraudulent 'phishing' - Apple Support e-mail

  http://www.Apple.com/legal/more-resources/phishing/

• I was charged for something I did not buy what can that do?

  Cosmo app body charged for a subscription that I did not buy. Help!

  Follow the instructions in this article to support: report a problem with an item purchased on the iTunes Store or App Store, Mac App Store and iBooks Store - Apple supported

  This link also explain how to manage subscriptions. View, change or cancel your subscription - Apple Support

  -AJ

• Turned on my iPad on Christmas and were automatically charged for Adobe Creative Cloud

  Hello

  My problem is mainly in the title. I don't remember being asked to activate or to pay for the service and I only realized that I was charged when checking my bank records.

  How and why have I been charged? I canceled the product today but I don't know which provides a refund because it is an annual fee. Is there a link between Apple and Adobe, which automatically configures this accusation? And how can I get a refund.

  Thank you.

  Cloud creative for iOS is a free application, so you should not be charged for it. Adobe Creative cloud on the App Store on iTunes

  You must only be loaded during a creative cloud membership if you bought for your PC or Mac.

  If you cancel within 14 days of purchase, you can get a full refund. Please contact support to discuss the issue: account/payment problems, still need help

• How can I change the account charged for a membership family Music?

  I recently entered store credit to my account, and I fear that my family membership Music will deduct my iTunes store credit. I'm not the family Organizer, but the management of the subscription appears in my account, and receipts show the composition charged for me. So, I came to believe that Apple is charging my account for the composition. Is there a way to change the account that is in charge of members? If I cancel the automatic renewal and then register as a member of the Music of the account of the organizer of the family, all my music libraries will remain intact?

  Hello..

  Read this article to support >join Apple music on your iPhone, iPad, iPod touch, Mac, or PC - Apple Support

• I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  I have a charger for the iPhone I'll be able to go to the Apple Store and trade it for a new?

  A1yvng wrote:

  I have a charger for the iPhone I'll be able to go to the Apple Store and rare it for another?

  I'm sorry, but that 'rare' mean in this sentence? If you are having problems with a charger and the phone, he came up with that is still under warranty, the unit would be under warranty. It will have to be reviewed by Apple, they make determinations. If you have purchased separately the charger, then it must be aged less than 1 year, and the review itself would apply. I hope that's what you're referring to.

• I downloaded mine craft forge so I could add gun mod to small-scale mining. I have been charged for it on my card but can't find anywhere. No forge and no mod. What should I do now.

  I downloaded forge so I could download gun mod for my job as a mine iPad. I was charged for the download, but don't have it anywhere. Any forged or Fargo and only an icon for gun mod. Nothing else. How to find it.

  Try to contact Mine Craft admin and see if they can help you.

  If not then contact using iTUnes and address the issue with them.

  https://support.Apple.com/iTunes

• Where to find the summary of all items purchased from iTunes Store?

  Due to the receipt of multiple gift cards, I had a credit balance to the iTunes store. Checked today and she was quite weak. 'My account' and 'Purchases' on iTunes store only shows apps and the music that I bought... it does not show in-app purchases.

  Where can I find a summary of all purchases?

  Thanks in advance for assistance.

  The history of your purchases on iTunes from your computer should show on all purchases of the account, including the in-app purchases, not only the music and apps: see your purchase history in iTunes on Mac or PC - Apple Support store

  Or you can view the latest purchases of 90 days on your account via http://reportaproblem.apple.com

• How can I get a refund for a purchased game?

  How do I get a refund for a purchased game my nine years, 'In the App' itself?

  Click here and ask the staff of the iTunes Store for a refund.

  (142736)

• I go to sync my phone and he said: ' the iphone couldn't sync because this computer is no longer allowed for items purchased on this iphone» When I go to allow it is said that it is already permitted. ios9.3.1, iphone 5 s

  I go to sync my phone and he said: ' the iphone couldn't sync because this computer is no longer allowed for items purchased on this iphone» When I go to allow it is said that it is already permitted. ios9.3.1, iphone 5 s

  Hello dinukago,

  Thank you for using communities of Apple Support.

  Since your post I understand that you get an error that your computer is not authorized for items purchased on your iPhone.  As you tried to allow already and know that your computer is allowed, then it seems that you have the content of another Apple ID on your iPhone.  If you have any other Apple ID then please allow your computer so that it be synchronized.

  Allow your computer in iTunes

  Take care.