free trial on a computer that has had the cloud of adobe before

I just moved in with my father and downloaded the demo free creative cloud on my dad computer.  Apparently he had before and charged under its old name.  It won't let me open anything without renewing his account which was 50/mo and he has never understood how to use it.  What can I do to really take advantage of the free trial version.  If I can understand, I am looking forward to subscribing to it, but have not had the chance to try it yet...

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