Freeze the HP Diagnostic.

Hi all

I think my laptop (Envy 17) is having some problems, sometimes hang while I want to use diagnostic tools to check the hardware.

The computer may always start in the window Similarly the HP quicklaunch without problems, but the gel on diagnostic tools,

attached are the contents in the directory diagnostics

Thanks for the info.

Install this version of the latest UEFI environment. It is precisely for your laptop

Install the updated current BIOS if it is not already installed. To do this the HP Support Assistant.

Run the two I suggested in my last post.

Best regards

ERICO

Tags: Notebooks

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