frozen iPod after connecting to the computer

Original title: device

I plugged my ipod to computer to load and it is frozen know

Hi, Jacob,.

What version of Windows are you using?

The computer started working, or have you had to make a hard stop?

If you shut down the computer and the ipod is disconnected, perform a clean boot and see if the problem persists.  Once in the clean boot state, reconnect the ipod.

Open the Device Manager

You see a yellow exclamation point or question mark?  If so, see the dos error code

If not, click on the + next to the device to develop menu

Right click on the driver, and then select update

How to perform a clean boot troubleshooting in Windows 8, Windows 7, or Windows Vista - you will find the steps to determine what caused the problem under "additional information."

http://support.Microsoft.com/kb/929135

Windows hangs or freezes - Windows 7, Windows 8

Tags: Windows

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