Function "Derogation offline," Internet access required?

Is the Adobe Customization Wizard "Grant currently off exception" access feature REQUIRES Internet to validate S/N, he was given? Because it is a failure with a "grant of exception offline process failed..." "error.

The oobelib.log file shows quite well it attempts to access the Internet and finally ends with a "Adobe PRTK: could not validate serial number" entry.

We try to run the wizard on a system located on a secure network to create a transform to install Acrobat on others systems located on the same network - who have no Internet access.

The doc is explicit: http://www.adobe.com/devnet-docs/acrobatetk/tools/Wizard/personalization.html#available-se fittings

Grant offline exception: sets the PRESERIALIZATIONFILEPATH property. PRESERIALIZATIONFILEPATH granting an exception offline for the requirement of the online activation for volume serial numbers. If Adobe servers cannot be contacted, no activation occurs. However, if the Adobe servers can be contacted, activation occurs.

You need internet access on the computer used to create the transform.

The same information reside in the Administrator's guide: http://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/licensing.html#activation-wor Flu-details

Ben

Tags: Acrobat

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