Function to find Keeper blackBerry Smartphone password no longer works

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• BlackBerry smartphone Email no longer works after the transfer to the new phone

  I turned on the weekend in a phone of the company on my own phone.  At the dealership, they used the BB SW Office to cross all the information of the previous phone into the new.  Everything went through fine, except my Blackberry e-mail address.  I was able to set up a Gmail account without problem, everything works fine, but I can't get the Blackberry email address ([email protected]) works correctly.  This is a valid email address, I used until few days back.  I tried to add the e-mail manually, but he claims that the email address or password are incorrect.  I tried to request a new e-mail address of BB, but the same as the one used, and the answer came back that I can't use this address as he is already taken (I know - it's mine).  I have a support call in and spent almost 2 hours trying different things with them, but so far without success.  I would be grateful if anyone has any ideas on how to solve this problem.

  ViciousFerret,

  Thanks for your reply, but that has now been resolved.  I called support Blackberry again Tuesday and was related to a person who really understands the problem.  Finally, there are two problems.  (1.) that the email address was always associated with the old phone; (and 2.) When they put in the new phone service, they did for two service providers - SaskTel, as he should have, but also of Bell, which should never have been there.  Once they removed the provisioning for Bell, everything worked fine.

• BlackBerry Smartphones Whatsapp no longer works at random

  I have a Blackberry "BOLD" of 3 which is old. Recently, I am facing problems with Whatsapp. I don't have the package mobile data and use my wi - fi for Whatsapp that never gave me any problems in the past. Recently, Whatsapp stops at random to work even if my internet browser works very well, so there is no problem with connectivity. Then I have to get out my phone's battery and insert it again (a full recharge o f the phone) to Whatsapp started working again. And after a while, it does the same thing. What is the reason? Help me please

  Hello

  How do you uninstall and then put it back, it's probably the best way to go about it. If this doesent work then it could be interference in the software of your phone, try it flashes, there are tools that you can easily use for this.

• BlackBerry Smartphones charger no longer works

  I had my playbook since December and yesterday I went to load my playbook by using the wall charger supplied with the charger and it is cool.  Does anyone know if Blackberry will replace the charger?  If so how can I go about it?

  Make sure that it is the charger and not a problem with the USB port ON the PlayBook?

  Connect to your PC using a USB cable... Open the BlackBerry Desktop Software. You show the connected PB?

  But yes, to dial your number of warranty service.

  http://us.BlackBerry.com/legal/PlayBook/limited-warranty.jsp

• BlackBerry Smartphones "BOLD" no longer works right

  For some reason, I can't get emails, my battery keeps running very quickly down and I constantly get messages of error like this one:

  Eception exception: java.lang.NullPointerException

  I pulled the battery several times things hoping resetting the counter but nothing helped.  Anyone know what I should do to fix this problem?

  Thanks a lot for all the help.  I was able to wipe the device and reload the operating system.  Everything works fine now.

• Finder keeps asking for password for the folder home page items

  Didier 10.10.5 on early 2008 Mac Pro

  Finder keeps askign my password even when you move to delete files on my office or home folder.

  Also not Save can open documents, as it says I don't have permission.

  have you tried disk since the start of the recovery Partition and repaired disk utility and checked all permissions.

  Also used "password reset from the trunk to recover... and reset the ACLs

  Tchanged password, the same discount utility password,

  But all in vain.

  What I do in my own home folder, I keep getting blocked or have to enter my password.

  See other discussions on this topic and so I followed the information in their breast and tried all the foregoing.

  What can I do else?

  Reset user - file property See post by Linc Davis

• My Hotmail password no longer works.

  I speak french my problem block you my password

  my email is * address email is removed from the privacy * my password no longer works

  Hello DianeBoucher,

  The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

  Windows Live Mail

  Windows Live Hotmail

  Windows Live Messenger

  Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

• BlackBerry Smartphone password expire in? days

  Hi gurus

  I recently acquired a Bold 9700 and have set up a password for the device, but now I am regularly told that my password expire in so many days. I tried to find where to change this setting, but in vain.

  Can someone tell me where I should be looking?

  Thank you

  Hello

  Want to know where to change the password itself? Or where to change the password expiration (days) setting?

  For the password itself, see:

  • Article ID: KB00588 Security password for the BlackBerry smartphone

  However, for the time-out setting, it's something completely different and not really controllable by the end user. So, first question... are you part of a BES environment? If so, then check with your BES admins they control it.

  If you are not part of BES, then check this, you can:

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is an IT strategy and that you are not part of BES, so that that you got the device does not correctly clean up everything first. Reference:

  • Article ID: KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  If all the other steps necessary for the seller are completed, you can delete it strategy through this procedure:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  If, in this context, you choose to do a backup/restore, and then not to do a full restore of your device that you saved before the ResetToFactory. On the contrary, do only a selective restore and specifically avoid restore databases that have to do with THIS, policy, business, or something else of that nature. If you restore those, he will dutifully restore it on the device policy, and you will be right back where you started.

  Good luck and let us know!

• BlackBerry smartphone password reset after the end of support

  I have no more phone support.

  My old password does not work.

  I can't get my ID blackberry for work.

  I want to just this device to open.

  This means that you have your employers device, they have you removed from their network and forced a new password to you. You can call to ask what is the password.

  BUT, probably, their intention to reset the password is for you to do a wipe of the device security so that none of the persistent employer email, data, etc., remain on this device.

  After clearing security, you end up with essentially a new, fresh, device with no previous, ready to install as a personal device data.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• BlackBerry Smartphones BES is long gone but political COMPUTER on BB password value

  The BlackBerry® Enterprise Server administrator has established a policy to restrict the removal of passwords of security since the BlackBerry smartphone. The BES for my business is long gone and we have a few phones that we would like to sell but the it strategy is defined as we cann ot remove the password and cannot change it as the BELL went.  Any ideas to remove the policy?

  Hi @jzone! Welcome to the community of BlackBerry Support Forums!

  Please see this article on How to remove a policy COMPUTER obsolete from a BlackBerry smartphone which has been activated on a BlackBerry...

  Good luck!

• BlackBerry smartphone password does not not to

  I can't believe this...  I just bought my curve yesterday and I'm stuck on my BlackBerry today.

  During the update yesterday, I backed up my BlackBerry on my computer.

  I entered a current password... when I tried to open it this morning it kept rejecting my entry.

  Even the computer requested my password nothing is done. \Help

  What are the steps to get things on the road?

  Hello

  It seems that you forgot the password that you tried to use the Desktop Manager before entering the password. Looks like you must complete the sequence and let the camera do a security wipe. You can then restore your most recent backup and reload your personal data and settings of the device.

  Thank you

  Bifocals

  How to use BlackBerry Desktop Software to restore data on a BlackBerry smartphone from a file backup ...

• BlackBerry smartphone password does not

  I just updated my blackberry curve and then installed the software blackberry on my new computer. When this is complete, he asked my blackberry user ID and password. I did have one, so I put one up successffully.

  Then I tried to plug my camera on my computer with a USB cable I could not continue with the wireless connection. It requires a wired connection. Once I did that, he asked the password for my device. I assumed that it was the security password that I used to go to my phone. I walked in this digitally of the key number several times and it didn't work.

  Then, I went back to my phone and entered there and it worked so I tried again to the computer, but even once, it did not work. Then I thought that was maybe missing my blackberry ID password so I tried and it doesn't work. Thinking that I maybe entered my password wrong ID blackberry I have successfully changed and tried again this password. It did not work. So, I went back to try the password of security for my phone. That would not work either.

  Frustrated I then went back to the phone and noted that now when I try to enter my password as the characters appear they don't not before and I need to press the ALT key to give numbers. Nothing seems to work.

  I wonder if, when you plug in the device, it missed my device security password or my blackberry ID password? I have an attempt to the left, and then my phone will be wiped clean of data that I really need. I tried to configure things so that I could get back data up to when it started to happen.

  My last thought was that when I would normally enter the password on my phone I would just key numbers that I use without hitting the ALT key. Now I think that if I implemented this way maybe I have actually set up the password with letters instead of numbers. I'm afraid to try because this is my last attempt before losing all data. I first want to know if the unit is now looking for the blackberry ID password or the password of security? The password ID blackberry is now the password used for my device as well? If not then I'll try the letters and try my luck.

  Hello and welcome to the community!

  I fear that, with just the one attempt remaining, there is no hope. What you are saying is everything is correct... unless you use the ALT key for each digital character, which you wind upward with is just a numeric character followed by the alpha characters where you thought you were typing numbers. But, at this distance of the internet, we have no way to tell you what is correct or not correct. I know, it's that this IS NOT your password BBID... strictly username password locking device, created originally on the device and unlock whenever it locks. The same password must be used on the PC to connect to the desktop software. But, the content of the password, alpha or numeric, must match exactly... and if indeed as you fear, you could have involved the use of the ALT key on the device, then you may never be able to know what your password was never really. With just one attempt left, all I can advise is to use the BB to re-enter, but you only get the one chance of doing things.

  Good luck and let us know!

• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• BlackBerry smartphones can no longer receive MMS

  Since the installation of the new OS7.1 on my torch 9860 I could not receive MMS.

  I got a notification of download... but the piccy na not yet

  Can someone help me please?

  Hello!!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If no, then you will probably need to perform a clean OS reload... something in the update of the operating system that you have done have been damaged.

  crazylady13 wrote:

  and where is called fm radio?

  For that matter, there is no software that can overcome the fact that your model does not have a receiver of FM radio inside. Only some models which, and so only they can get the FM radio service... see this:

  • http://blogs.BlackBerry.com/2012/01/BlackBerry-7-1-update/

  Good luck!

• BlackBerry Smartphones Opera4 does not work on my Storm 9500

  I installed on my Storm 9500 OM4, but when opening it shows ' the Mini Oper application attempted to access a network connection to low altitude. Here afford that?' twice and then the application does not connect to the internet. The phone displays 'edge' only. I don't have a BIS in my country.

  Hello

  One thing you left was how you have responded to the message you received. Did say you Yes or no? Twice?

  In any case, it may be that your BB, which I assume that you have purchased 2nd hand, did not properly prepare for your use by the previous owner. Please see the bulletin:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  In addition, it is possible that they had this BB associated with BES and did not remove the it policy... Review:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Further still, your voice-level services work correctly? And you can find a WiFi network to see if Opera works that (as a test please)?

  Please let us know the results of your review of all the foregoing, accurately.

  Thank you!