G62-340US Notebook

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• Windows 7 HP G62-340US Notebook Recovery Fail

  Hello

  I searched a bit and couldn't find a solution to my problem, either on the forums or official guides.

  Recently I bought HP recovery disks system (because it wouldn't let me create my own):

  Startup recovery Manager does not allow me click on left - recovery option it is grayed out.

  How can I reset my computer to the conditions of the factory with the disks?

  I insert the disc recovery 1 (of 2), restarted unplugged everything except the power cord the computer (off, waited, then restarted), you can press F11 and consulted the at startup recovery manager - still no option to make the system recovery. I repeated this step several times.

  Windows 7 HP (64)
  G62-340US Notebook
  Series: CNF0502D9C

  Any tips?

  Hello

  Good to hear it is running

  About whether or not to use the drive, it is really a matter of personal preference - my personal opinion would not not use it just to keep the machine free of bloatware.

  In addition, if it lack of pilots (looking for the warning icons in Device Manager), they can be downloaded from your product on the link Page.

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=4308554#N1691

  If there is no missing driver you don't know what to download, go to Device Manager, right click on the device problem, and select Properties.  Click on the Details tab, choose hardware ID in the drop-down list and post back with the details presented in the title of the value.

  Kind regards

  DP - K

• HP G62-340US: HP G62-340US

  Hello

  I have already ordered through HP backup diskettes and tried to recover my installation of Windows 7 by using the provided disks.

  Before this attempt at recovery facility, tried to use several iterations of Linux, so I formatted my HARD drive and recovery sector.

  The first disc seems to be fine and install correctly, but the 2nd is suspended from the installation of 12% and will not continue.

  If I try to boot without the inserted discs, I get the error: BOOTMGR is missing, press Ctrl + Alt + Delete to restart.

  In vain I tried reinstalling 3 times.

  Hi @PKuptz ,
  
  Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!
  
  I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP G62 - 340US Notebook and issues with fault of system recovery. Here is a linkto some troubleshooting tips.

  If this does not help, please use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  
  File number and phone number are displayed.
  
  They will be happy to help you immediately. Thank you.

• G71 340US notebook: G71 340US notebook and migration of Windows 10. Have someone succeeded? Can I try or better not...

  I was checking if my G71 340US notebook is OK to upgrade to windows 7 which I understand will be completed July 26, 2016. I read the web HP requirements, but they do not make sense to me as I am not an expert. I understand that HP does not guarantee the purchased booklets before 2013 will work and I bought mine in Nov 2009. My PRODUCT NUMBER IS: VM114UA #ABA and the name of the product is HPG71 notebook PC windows 7 (64-bit). I saw other people in this forum face with his apparently solved problems by only the individual who posted the message, other internet connection problems and systems fail. Can someone please tell me if I'm okay or is it preferable not to attempt migration. Thank you

  Prego

  Hello;
  
  Let me welcome you on the HP forums!

  Sorry to be the bearer of bad news, but the problem you face is that Microsoft provides only pilots with the most basic features and what you really need for these features is the specialized drivers written for the specific in your HP PC hardware - and unfortunately, there is no driver HP Win10 for your PC. HP only guarantees the compatibility of Win10 for machines manufactured after August 2013. HP is not no matter what timetable indicating when, or IF, they will produce drivers for older machines.
  
  This means that your PC is probably NEVER going to be fully functional under Win10 because the pilots is needs for all features simply do not exist!

  Personally, I recommend this doing the upgrade, especially since I did this on a laptop HP DV6 under Win7 and trashed the laptop upgrade bad, I had to restore it if you work with HP recovery media.

  Good luck
  ========================================================================
  I'm a volunteer and I do not work for, or represent, HP.
  ---------------------------------------------------------------
  If my post helped you, please click on the Thumbs-Up symbol on my post to say thank you.
  If my posts resolved your issue please click "accept as a Solution.
  ========================================================================

• HP G62 - 340US Black screen on power on, no corresponding led error code

  Hey all,.

  Having a problem with my laptop HP G62-340US. The computer will continue to feed on, but the screen does not light, but the caps lock light has a constant slow continuous flashing. The indicator light next to the charging port is orange, as the light next to the wireless button. (There is no NumLock on the keyboard of a light)

  I looked at the link to HP support for this issue, located here:

  http://support.HP.com/us-en/document/c01443366

  But was unable to find my specific situation. Any help or idea would be greatly appricieated.

  Thank you!

  Try to start the machine without the battery and connected to the power adapter. Try to boot the machine with a single chip memory installed (if you have two). Try changing the location of the chip memory if you don't have one. Do a hard reset by removing the battery, power adapter, pressing the power button for 1 minute, reconnect the battery and power adapter, and then try again. If this does not work, you will have a video chip problem that would require a reflow (I know this isn't your model, but it shows you what may be involved):

  http://www.YouTube.com/watch?feature=player_detailpage & v = bnkQNmKauEc #t = 4S

  Good shops use pistols temperature controlled at worst and stations Infra red reflow for more accurate results.  The video was just to give you an idea what may be wrong.

  http://www.YouTube.com/watch?feature=player_detailpage & v = wEVv7p - JDc #t = 8 S

• HP g62-340us: FIND THE DATE OF MANUFACTURE for a HP G62-340US?

  How to find the date of manufacture on my HP G62-340US

  Ken

  Hi, Ken

  This means that your laptop has built in 2011 (1) in the 2nd week of the calendar year (02) or January 2011.

• No sound HP G62 - 373DX Notebook PC

  I don't know what happened, but a few days ago, I noticed that I had no sound on my HP laptop.  I went through all the suggestions starting with his troubleshooting trouble shooter program.  I restored the system to a previous state that has not helped.  I uninstalled the driver and reinstalled the driver and did not help.  My system is showing its is ok but when clicking > Control Panel > sound > Speakers > configure > test - I get the error! Impossible to play the test tone.

  HP G62 - 373DX Notebook PC product number: XG960UA #ABA

  Thanks for your help.

  Tool system error file, SFC.exe don't act.

  Mrstenter wrote:
  

  The only other thing you can do is to reinstall Windows.

  REALLY? REINSTALL WINDOWS HAS BEEN YOUR BEST ANSWER?

  I have not received any REAL help can in HP, just the no brainer of stuff I checked immediately.  AND troubleshooting are a waste of time.   I have been using computers since 1984 and Windows since the year 2000.

  I was in fact checking a different to answers.microsft.com problem when I ran this tool of the SFC system file error. EXE.  When I restarted I got my sound back.

  http://support.Microsoft.com/kb/929833

• HP G62-340US: how to know if a HP G62-340US is a model 1.0 or 1.1?

  How will I know if the laptop is a model 1.0 or 1.1?

  Ken

  I didn't get into this so deep, but here we are. Yes, if you look at page 22 of the manual, some motherboards are only "for the 1.0 model" or "1.1 only.

  Manual

  G62-340US has an Athlon II P340 and ATI HD 4250 UMA video

  UMA video cards do not seem to be a model number. So I'd say the G62-340US is neither a 1.0 or 1.1

• HP G62-340US: it will be useful to upgrade my CPU?

  I recently bought 8 GB of RAM and an SSD of high quality for my 6 year old HP G62-340US, but the computer feels not as fast it should with these updates. I have an AMD 2.2 Ghz processor, but the CPU still seems to be maxing out, even at startup. This doesn't seem right, so I ask you:

  Is this old CPU slow down my computer?
  If this is the case, is it possible to upgrade my CPU to something newer and fastest?

  JGSaunders

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post on performance issues and wanted to help.

  To start, you can see if anything in this post help with performance problems: HP PCs - increase the performance system and maintenance of your computer (Windows 10) | HP® customer support

  IF that is not the case, then you are against some serious limitations.

  First of all, your PC did not come with preinstalled Win10, so I think that you have gone to Win10 of Win7, right?

  Sorry to be the bearer of bad news, but the problem, that you are facing is that Microsoft provides only pilots with the most basic features and what you really need for these features in laptops is the specialized drivers written for the specific material found in laptops - and unfortunately, there is no HP Win10 laptop driver.

  This means that your PC is probably NEVER going to be fully functional under Win10 because the pilots is needs for all features simply do not exist!

  Secondly, you have installed Win10 32 bit, so you wasted your money by buying this memory.  The 32-bit Windows operating system are limited by the policy of using only a little more than 3.2 GB of memory, regardless of the amount of memory you have in the machine.  There are hacks which allow you to use ALL your memory, but those who violate the license agreement with MS, so we does not allow to refer to them.

  -------------------------------------------------

  One possibility, if you want to go to the trouble, is to do a clean installation of Win10 by using media, created using this link: install Windows 10 using the tool of creation of media - Windows help

  Note that when you download and build install media, the default tool corresponding to what is already installed on your PC (as in home for the House, and 64-bit to 64 - bit).  While you CAN change these settings, are NOT.  If you do, the media that results will be different and will force you to enter a NEW product code.

  Once you have that media, you start from it and install Win10 on top of what you have now.  However, you will lose all settings, configurations, and applications in the process.  So reinstall applications, this is what is required if you go down this road.

  However, I did this on an HP DV6 laptop and since then he is working very well!

  Good luck
  
  I'm a volunteer and I do not work for, or represent, HP.
  ========================================================================
  If you feel that my suggestions helped you, please click on the thumbs-up symbol to say thank you!
  
  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• How to enable virtualization on a HP G71-340US notebook

  I have a HP G71-340US notebook - PROD. MOM VM114UA #ABA 14.04 Ubuntu. I had many problems with the old installation of Win 7, so I converted to Ubuntu and a clean set of 14.04 Ubuntu. Since then, I can't use VirtualBox to 64-bit clients. How can I enable virtualization so that I can use VirtualBox 64 bit guest mode? Whenever I try to set up a guest on Vbox operating system, it allows only the 32-bit clients.  Everything I read on this topics comes back to the fact that this machine is not dematerialize. I was told to go into the bios and enable virtualization but I don't see this option in the bios. Any ideas? Any help is greatly appreciated.

  Unfortunately, this is not an option in the BIOS of your laptop.  The only way would be with a BIOS modified and that would violate the terms of warranty.

• G62-b60SI Notebook PC: inadvertently uninstalled the Intel Control Center on my laptop

  On the Web HP Customer Support-software and Driver Downloads page, I downloaded some updates. When I then downloaded and installed the operating system-enhancements and patches updates of system essential to the folder, the action inadvertently uninstalled the Intel Control Center on my laptop.

  On a Web site, I have seen that the operating system Windows 7 most of them uses Intel Control Center. In the Web HP G62-b60SI Notebook PC-troubleshooting page, I read that its recommended that you don't need to download from the site to Intel, but rather to the HP Web site itself for performance reasons, it is done. The product number is XU596EA #ACQ, my Version of the Bios/Date: Hewlett Packard F.47, 15/02/2011 and equipped with a processor Intel Pentium can you please help?

  Kind regards.

  Hi @Kharhim,

  Welcome to the HP Forums! I understand from your posts that you are having a problem with your laptop HP G62-b60SI and missing software for Intel.  Here is a link for the software that is needed for your system and Intel, under the Chipset driver.

  Please let me know how it goes.

  If you want to say thanks for my efforts to help, click on the thumb to to give me a Kudos.

  Thank you.

• Web Cam driver for HP G62-340US

  HI -.

  I have a HP G62-340US. series # CNF0527116. Window 7 Hm. Premium 64 bit.

  Just re-installed Windows. Went to the driver's side of HP for this laptop.

  NO DRIVER WEBCAM SHOWN HERE.

  Someone please post a link to the HP site where I can download this driver.

  Thank you

  Patrick

  Hi, Patrick:

  Normally you just install the cyberlink youcam software.

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-123546-1&cc=us&DLC=en&LC=en&OS=4063&product=5278311&sw_lang=

  If there is a device controller smbus appearing in Device Manager you must install the AMD Chipset drivers and reboot.  You want the first file on the Web page.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

• HP G62 - 229WM Notebook PC lock flashing at startup

  I have a HP G62 - 229WM Notebook PC that will not start.  It is consumed, but black on screen.  I have a fixed light at the power button / stop and the caps lock has a flashing regular, only 1 in the series.  I replaced the processor and still have the same question.  Is it the motherboard?

  Sorry, but it doesn't seem to be the motherboard. I've seen other posters have the same processor Flash error but no luck when his replacement. I think that it can actually be a bad cpu socket causing the blink code.

• HP g62-340us: install a new motherboard.

  I have a HP G62-340US I work for a friend and would like to get the best motherboard I can to make it as fast as possible and would like to know what would be the best motherboard to get. The product is #: XH066UA #ABA is the serial No.: [Personal Information deleted]. Do you have any suggestions?

  Ken

  Ken first if you are a disabled vet your screeen-compatible name we thank you for your service.

  Your model is G62-340US, which means that you have these specifications:

  http://support.HP.com/us-en/document/c02497777

  Regarding the manual which means you UMA graphics so the motherboard is:

  Map of system PCA UMA 592808-001

  The motherboard, it is what makes a model 1.0 or 1.1 or 1.2. However, you can install everything listed motherboards. But your processor will not work on all the boards. So if you try to install a rod is not compatible with your processor will need you a Board and a processor which I assume you want to avoid, although this vintage AMD processors are fairly inexpensive and you have a processor in the end very few options of this model.

  You have the P340 processor, which only works on 1.1 and 1.2 models. The best motherboard, that you can install using this processor would be:

  Map of discrete system HD6370 / 1 G with card reader (only for model 1.2) 632186-001

  This one is hard to find but here's for $109, which is not too bad:

  http://www.motherboardmall.com/HP-motherboard/HP-632186-001.htm

  If you want to discuss a better card mother/CPU combination post back

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• G62-340US: laptop freezes constantly

  HP G62 - 340US Laptop, 3 GB, AMD Athlon II PC340 Dual Core 2.20 GHz, Windows 7 64-bit (product #XH066UA #ABA)

  I just can't take more.  Since the first day, this laptop has been poor performance.  Hang in there too.  Takes forever to open a program or a browser.  Anytime you click anywhere, the blue spinssssssssssssss circle.

  How can I reformat to factory settings if I do not all discs?  I don't think this will fix the issue because it was so out of the box.  I tried so many different things to boost performance (updated touchpad driver, updating the bios, remove the starting applications, etc.) but it does not matter.  I was going to upgrade the RAM 8 GB / 3GB, but I don't think that it should be considered to prevent him from hanging.

  Just want to go back to factory settings and re - assess.

  Thank you.

  @Barbenae ,

  Hello and thanks for the display on the HP support forums.

  With a laptop computer hooked up here there's several reasons for this.

  Have you cleaned your laptop to reduce the accumulation of things on the heatsinks and fans for the laptop can be cooled?

  Have set you your system power settings?

  Did you run the diagnostics of hardware BIOS to see if it is a RAM problem or hard drive?

  If this is not the case, here are a few links to check.

  Test a hard drive from BIOS

  Laptops HP - diagnostic system (F2)

  PC HP hardware diagnostics

  Regarding the recovery of the system, there is a link on how to do so.

  Performing a recovery of HP (Windows 8) system

  I hope this helps you.

  Thanks again for posting and have a great day.