Gateway device Managemeny could not pass authentication

Hello

We are upgrading of HPDM 4.6 to 4.7 and the keystore file has been deleted in the process. So, we get this log message whenever we try to send a job to one of our machines:

"Agent denied the task because the device management gateway could not pass authentication".

I deleted the two files of C:\Windows\xpeagent key on one of the machines and that seems to have solved the problem - for this computer. Repeat this process for ALL our machines would be a daunting task.

Is there another way to resynchronize the devices with the server, or are we out of luck?

If we should not touch each machine individually, anyone has advice or scripts to speed up the process?

Thanks in advance for any advice you can offer!

I can't figure out how to import the database into the latest version of the client server postgre and I already spent a lot of time on this project. I don't have the password to the database to original then I would probably just be stuck again, in any case. We're going to rename the key on clients computers files for now.  Thanks for your help!

Tags: HP Desktops

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