Gateway M series Optiarc DVD RW AD-7640 has ATA Device read any CD/DVD
I have a gateway M series, and my dvd rw optiarc dvd rw ad-7640a ata would not read any cd or dvd, pls help!
http://support.Microsoft.com/kb/982116/en-AU
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/GP/cd_dvd_drive_problems
See if the information above solves the problem.
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
Similar Questions
-
Remember - this is a public forum so never post private information such as numbers of mail or telephone!
Ideas:
- You have problems with programs
- Error messages
- Recent changes to your computer
- What you have already tried to solve the problem
Always do a job - even in a first time? If so, pilots may have been replaced by a Microsoft Update and maybe that's why it doesn't work anymore. Check the drivers and see if there is an option to restore the drivers to a previous version (which may be supplied with the system when he worked). If so, try the restore and see if that solves the problem. Make sure that it not only reads blu ray disks but can read and burn CDs and DVDs as it should. If not you can always just reinstall the drivers by unscrewing the restore and restore the drivers who were there before you started this effort and again to confirm that it still works except for playing blu ray discs.
I don't see the point in HP brake a blu ray player that has no driver available for it - I have never actually heard of what happens with a manufacturer or the device installed on the computers they sell. Someone at HP left dropped the ball big time on this one. Maybe HP will give you a free exchange to another blu ray player they may have available for your computer making the drivers for it and who actually works like the one bought you is not - it can't hurt to ask. Check the options first then you can ask to him who is of at least equal quality and is the same price, or maybe a bit more expensive - they can always be arranged because of the problem, they know exists. I guess that it's still under warranty, so that shouldn't be a problem. It's an option-, but the decision is yours.
I hope this helps.
Good luck!
Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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Lenovo Y430 - drive Optiarc DVD RW AD - 7640 S ATA Device dvd does not
Hi guys,.
My Lenovo Y430 - drive Optiarc DVD RW AD - 7640 S ATA Device dvd does not
Its not reading any cds/DVDs.
Please could you help me how to fix it
Once am put any DVD that the DVD is flashing and after a few seconds, his flashing no more.
Mine is under WIndows Vista SP2
I checked the CD-ROM/dvd-rom drivers in its 'active' display ' device working properly "Device Manager and registry also to 'upperclass' or 'lowerclass' settings entry just good.
Please someone help me how to solve this problem.
Thanks in advance.
Kind regards
Rambeau
++
@bjawasa is 90% out of material. Lenovo ask to change your dvd - rom with a new free of charge if you have the warranty.
You can call the help line: hindi or English speaking - 1800-3070-0010 (Toll-free) or 1800-113-324 (Toll-free)
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Optiarc DVD RW AD - 7640 A ATA DEVICE
I am able to read the CD in my DVD RW drive, but not a DVD.
Earlier, it was working fine.
Don't know since when it has stopped working.
I have 'Optiarc DVD RW AD - 7640 A ATA DEVICE'
Details of the machine: Lenovo 3000 Y410 7757 88Q with windows Vista Home Basic.
Hello Manu Mali,
Well, I would replace the drive with a new one. NewEgg.com is a great place to watch here: http://www.newegg.com/Store/SubCategory.aspx?SubCategory=5&name=CD-DVD-Burners I recommend the Pioneer players. They are expensive these days. Hope this helps you. Let us know anyway. Make it a great day!
"In the end the love you take is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)
-
Optiarc dvd rw ad - 7561 has ata device
My optiarc dvd drive does not work with dvd + R DL. Is this normal?
ostlokla1
Hello
It should work with both + and - R discs.
It's the version of HP of its description:
Original HP AD - 7561a Support LightScribe technology 8 X DVD +/-R/RW/RAM DL writer
=======================================================
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burn
and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Burning at low speed, or by using the master could help. Maybe a CD/DVD cleaner
Help.CD have a tolerance + - and you can write on the edge outside their tolerance. They
may be released but it is usually more economical to replace the disk.Several good info here:
http://Club.myce.com/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014--------------------------------------
To solve the problems:
Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlThe CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
-
Optiarc DVD RW AD - 7910 has ATA Device
Hello
I have an Optiarc DVD RW AD - 7910A ATA Device. last week my laptop stopped recognizing it & after running the fix auto program it did nothing... can someone please help me?I use a laptop Lenovo T61
Windows 7 Ultimate (X 32).
Thank you
· http://support.Microsoft.com/kb/982116/en-AU
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/GP/cd_dvd_drive_problems
See if the information above solves the problem.
For any question on Windows 7:
http://social.answers.Microsoft.com/forums/en-us/category/Windows7
Link above is Windows 7 Forum for questions on Windows 7.
Windows 7 questions should be directed to / stationed there.
You are in the Vista Forums.
See you soon.
Mick Murphy - Microsoft partner
-
ATAPI DVD A DH16AYH ATA Device read DVD but not CD
Engraver of CD/DVD in Compaq Presario 5010NX w / VistaBasic read any DVD but has problems with CD if I insert a music CD, sometimes it will open right and I can play music. Most of the time he just tells me to "insert a disc", usually open the status bar, but not always. If I close the drawer [or eject and close the tray] from 3 to 15 times, he finally opens the CD. Generally. Sometimes I drop and open it on my old computer Millennium, [which never fails to open the CD]. I bought a cleaning disc, but it still happens. Also, it stopped opening the tray with the manual key (1,200 works tent) and will always open with 'Eject' of the computer, but only with DVD and sometimes will open with the "eject" computer with the CD never if it is empty, so I always keep a known disc "opener" in the status bar. (if I forgot, I use a paper clip)
I did an online search of the Device Manager for a driver update and he told me that the best software is already installed. I just need a new burner? Why is - that it will work with DVD CD not? driving me crazy. Thank you ps can not find a burner mfgr. says simply "drive SuperMulti DVD with Lightscribe" - pps I tried uninstalling the Device Manager, and then restart the computer - no change. Haven't tried the support.microsoft.com/gp/cd_dvd_drive_problems diagnostic program no solution I came across a post from someone else who had the same problem [former position & 'uninstall & reboot' was the only suggestion on this one.] I can't believe that it could be physical burner... why he wouldn't hesitate to read the DVD if it was a physical problem? Help?
Hello
Check with Compaq Support, their drivers and documentation online and apply to the
HP forums for known issues. Compaq can give you more information on the disk.Compaq - support, drivers and documentation online
http://www.Compaq.com/country/cpq_support.htmlCompaq (HP) - Forums
http://h30434.www3.HP.com/PSG/==================================================================
Readers to use and this intermittent problem can be caused by wear.
You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
correctly.Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.
Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.
CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
tolerances. They may be delivered, but it is generally more economical to replace the disk.Several good info here:
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014===========================================
This troubleshooting could not help if there is alignment and/or wear issues however it
a shot.Step 1: Please do all the same underneath if you did some before as is often total
a process that solves the problem.Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
below.
Then, work your way through these - don't forget the drive might be bad, could be a coward
cable or slight corrosion on the contacts (usually for a laptop) and other issues.Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.microsoft.com/kb/314060 - a Mr FixitTry this fix manually if the Fixit 314060 does not work
http://www.pchell.com/hardware/cd_drive_error_code_39.shtmlYour CD or DVD drive is missing or is not recognized by Windows or other programs-
a Mr Fixit
http://support.Microsoft.com/kb/982116The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
for Windows Vista
http://support.Microsoft.com/kb/929461When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsCD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
Vista installation after booting from the DVD (AHCI)
http://support.Microsoft.com/kb/952951
Drive CD - R or CD - RW Drive is not recognized as a recordable device
http://support.Microsoft.com/kb/316529/Hardware devices not detected or not working - A Mr Fixit
http://support.Microsoft.com/GP/hardware_device_problemsAnother possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
ends. Remove and replace, do not just tight. For laptops, you can often clean power and
contacts data with a pencil eraser.Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
manufacturer of device to see if there is a firmware or drivers for your drive if necessary.===============================
Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
do it right.Did you follow the Troubleshooting Guide for the reader who still does not work? There are
the entries in registry that the troubleshooter does not solve and those who "might" be the cause.Check with your Maker system and a device for the two possible firmware updates and
the correct registry entries for your car.Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
the parameters.HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
-----------------------------------------------------------------------
You can probably find more info here and maybe even the exact registry for your CD/DVD settings
drive from someone with the same model.Forums - a lot of expert real help
http://Club.myce.com/CD/DVD units
http://www.myce.com/storage/Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
nothing change) - find the DevManView device and then make a right click on it free in RegEdit.DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
devices and their properties in flat table, instead of the tree viewer
http://www.NirSoft.NET/utils/device_manager_view.htmlI hope this helps.
-
Optiarc dvd rw ad-5540 unit has ata device not installed driver
My dvd player wasn't working so I uninstalled and tried reinstalling the software but I got this message instead.
"Windows found driver software for your device, but has encountered an error trying to install it."
CD-ROM drive
The IO operation has been abandoned due to a thread exit or an application request.
If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »
Please help it used to work, but recently stopped.
http://support.Microsoft.com/kb/982116/en-AU
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/GP/cd_dvd_drive_problems
See if the information above solves the problem.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
If the above does not resolve the problem:
It comes with Vista, upgrade install and activate Forum.
http://social.answers.Microsoft.com/forums/en-us/vistahardware/threads
They will help you with your question in Vista Hardware and drivers Forum above.
See you soon.
Mick Murphy - Microsoft partner
-
Trying to help a friend with a laptop Gateway T-1625 which has a player of ATA Optiarc DVD RW AD - 7563A which will not read a CD or a DVD. She had some viruses on its system VISTA Home Premium and I backed up his HD using backup on his laptop. After that I restored its system with backup, his drive DVD RW Optiarc quit recognizing a disc when inserted. It shows the E: drive letter in my computer. It shows no 'play' if right click Properties for the reader. Also, if I click on explore, he says "Insert disc" then open the drive. On the Microsoft Support site, he said possible problem, it's in the registry. Go to the registry: HKEY_LOCAL_MACHINE, SYSTEM, current setting, control, class, (4D36E965-E325-11CE-BFC1-08002BE10318), right-click and search for "low filter and or high and delete those values. Restart the PC. In this register, it does not show these filters in the registry for this key. Need help on this. Thank you
Hi oldphoneman,
This problem occurs if the following conditions are met:
· An audio device is disabled.
· Windows Media Player is already running when you insert the disc.
Step 1: Follow the steps mentioned in the article below
When you insert a CD or a DVD, Windows Vista may not recognize the disc
http://support.Microsoft.com/kb/939052
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you
-
Error code 37. I have a model CM5688 E gateway with Windows Vista Home Premium. My Optiarc DVD RW AD - 7203 has left a couple of weeks of work. Anyone have an idea how I can get it working again?
Hi Sunday47,
There are many causes of Code 39 errors:
· A required device driver is missing.
· A required binary file is corrupted.
· There is a problem with the file I/O process.
· A driver that refers to an entry point in another binary file cannot load.
I suggest you try the following steps:
Step 1: Run the fixit available in the link below
Your CD or DVD drive is missing or is not recognized by Windows or other programs
http://support.Microsoft.com/kb/314060
If the problem persists,
Step 2: Uninstall and reinstall the drivers.1. click on start and then click Control Panel.
2. click on system and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic view, double-click System and then click on Device Manager.
3. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.
4. in Device Manager, expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.
5. When you are prompted to confirm that you want to remove the device, click OK.
6. restart the computer.
After the computer restarts, the drivers will be installed automatically.
Click here for more information.
Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
-
Gateway MD series laptop Vista OS.
I tried to install disks system recovery, ordered the bridge.
The machine do nothing, black screen, no prompt, no way to install the OS, no start upward
Hello
did you put the dvd player must be 1st in the boot order
to boot from the dvd drive to be able to you will see a way to get into the bios Setup at the bottom of the screen or command menu start
It would be F2 or delete etc to enter the BIOS or F12 etc. for the start menu
Change boot order it do dvd drive 1st in the boot order
http://helpdeskgeek.com/how-to/change-boot-order-XP-Vista/
_______________________________________________________
If you have problems with the process of recovery of manufacturers, contact the manufacturer
It's their recovery process not microsofts
-
Need driver for Optiarc DVD RW AD 7580 s drive for Windows Vista 64-bit
I just bought a new Lenovo Ideapad Y550's.
Everything works well except the drive Optiarc DVD RW AD 7580 s. I checked the configuration of the pilot and found that a file system 32 called cdrom.sys driver has been installed.
What is the correct driver for a 64-bit Vista system? In a few weeks, I'll move from Vista to Windows 7. Will it then a new driver?
Where will I get the right driver for my 64 bit Vista system?
Help, please.
Well, I took it to the center of service, and in about five minutes, they put it right.
Asked about this, they said that it was a problem with the 'settings '. They did not specify.
Now, everything's fine.
-
CD of Optiarc dvd rw 7560 s works is not on the HCL laptop
I m using HCL with Windows XP installed on laptop
I have the optical drive Optiarc CD/DVD RW 7560 s, which does not display any CD/DVD in the drive and not do not read any disk not same disc iso image when I try to boot from the CD.
I checked the drivers through the Device Manager it says drivers installed and no new update available
pls help me my cell phone begins to read CD/DVDthanx
Hello, anuj_lima
Please see the following page: http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
It contains a Fixit provided by Microsoft that will detect problems with reading and writing CDs.
Thank you.
Smithy.93
-
MY LAPTOP ACER ASPIRE 4736 BOUGHT A YEAR AGO. NOW MY LAPTOP DOES NOT DETECT ANY TYPE OF DVD BUT IT DETECT CD FINE. DVD ROM DRIVER IS OPTIARC DVD RW +-AD-7580 S
I DID THE FOLLOWING: -.
(A) TO UNINSTALL AND REINSTALL THE DRIVER FROM THE DEVICE MANAGER
(B) CLEANING LENS
(C) NO. UPPERCASE / LOWERCASE KEY FOUND IN H_KEY
PLESE HELP
Most optical drives have separate lasers for CD and DVD. It seems that if the laser for the DVD part is defective.
-
I use a computer laptop gateway t-series and have problems with driver installation
Original title: driver installation problems
I was running a computer laptop gateway t-series that has windows vista installed. I uninstalled vista and installed xp pro on a disc borrowed from a friend.i did not know at the time where the drivers must be installed separately. Not only that, reinstall drive was from dell. my friend has a dell computer. the xp installation went well but I don't know how to proceed with the installation of the required drivers. you have any suggestions on what I can do?
Hi Speete66,
· What is the exact model of the laptop?
Visit this link to download the drivers for Gateway Laptop:
http://support.gateway.com/support/drivers/ddaStepMain.asp
You can also see the following article in the Microsoft Knowledge Base for more information about hardware device drivers:
How to manage devices in Windows XP
http://support.Microsoft.com/kb/283658
Information about the hardware devices for Windows XP drivers
http://support.Microsoft.com/kb/319908
Let us know if this information useful.
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