Gateway M series Optiarc DVD RW AD-7640 has ATA Device read any CD/DVD

I have a gateway M series, and my dvd rw optiarc dvd rw ad-7640a ata would not read any cd or dvd, pls help!

http://support.Microsoft.com/kb/982116/en-AU

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/GP/cd_dvd_drive_problems

See if the information above solves the problem.

See you soon.

Mick Murphy - Microsoft partner

Tags: Windows

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  • My optiarc cant BD ROM BC-5500 ATA device read blue ray discs, it can only be read normal CD-ROMs. Please help :(

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Always do a job - even in a first time?  If so, pilots may have been replaced by a Microsoft Update and maybe that's why it doesn't work anymore.  Check the drivers and see if there is an option to restore the drivers to a previous version (which may be supplied with the system when he worked).  If so, try the restore and see if that solves the problem.  Make sure that it not only reads blu ray disks but can read and burn CDs and DVDs as it should.  If not you can always just reinstall the drivers by unscrewing the restore and restore the drivers who were there before you started this effort and again to confirm that it still works except for playing blu ray discs.

    I don't see the point in HP brake a blu ray player that has no driver available for it - I have never actually heard of what happens with a manufacturer or the device installed on the computers they sell.  Someone at HP left dropped the ball big time on this one.  Maybe HP will give you a free exchange to another blu ray player they may have available for your computer making the drivers for it and who actually works like the one bought you is not - it can't hurt to ask.  Check the options first then you can ask to him who is of at least equal quality and is the same price, or maybe a bit more expensive - they can always be arranged because of the problem, they know exists.  I guess that it's still under warranty, so that shouldn't be a problem.  It's an option-, but the decision is yours.

    I hope this helps.

    Good luck!

    Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Lenovo Y430 - drive Optiarc DVD RW AD - 7640 S ATA Device dvd does not

    Hi guys,.

    My Lenovo Y430 - drive Optiarc DVD RW AD - 7640 S ATA Device dvd does not

    Its not reading any cds/DVDs.

    Please could you help me how to fix it

    Once am put any DVD that the DVD is flashing and after a few seconds, his flashing no more.

    Mine is under WIndows Vista SP2

    I checked the CD-ROM/dvd-rom drivers in its 'active' display ' device working properly "Device Manager and registry also to 'upperclass' or 'lowerclass' settings entry just good.

    Please someone help me how to solve this problem.

    Thanks in advance.

    Kind regards

    Rambeau

    ++

    @bjawasa is 90% out of material. Lenovo ask to change your dvd - rom with a new free of charge if you have the warranty.

    You can call the help line: hindi or English speaking - 1800-3070-0010 (Toll-free) or 1800-113-324 (Toll-free)

  • Optiarc DVD RW AD - 7640 A ATA DEVICE

    I am able to read the CD in my DVD RW drive, but not a DVD.

    Earlier, it was working fine.

    Don't know since when it has stopped working.

    I have 'Optiarc DVD RW AD - 7640 A ATA DEVICE'

    Details of the machine: Lenovo 3000 Y410 7757 88Q with windows Vista Home Basic.

    Hello Manu Mali,

    Well, I would replace the drive with a new one. NewEgg.com is a great place to watch here: http://www.newegg.com/Store/SubCategory.aspx?SubCategory=5&name=CD-DVD-Burners I recommend the Pioneer players. They are expensive these days. Hope this helps you. Let us know anyway. Make it a great day!

    "In the end the love you take is equal to The Love You Make" (The Beatles last song from their latest album, Abbey Road.)

  • Optiarc dvd rw ad - 7561 has ata device

    My optiarc dvd drive does not work with dvd + R DL. Is this normal?

    ostlokla1

    Hello

    It should work with both + and - R discs.

    It's the version of HP of its description:

    Original HP AD - 7561a Support LightScribe technology 8 X DVD +/-R/RW/RAM DL writer

    =======================================================

    You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burn
    and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Burning at low speed, or by using the master could help. Maybe a CD/DVD cleaner
    Help.

    CD have a tolerance + - and you can write on the edge outside their tolerance. They
    may be released but it is usually more economical to replace the disk.

    Several good info here:
    http://Club.myce.com/

    Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    --------------------------------------

    To solve the problems:

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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    Hello
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    I use a laptop Lenovo T61

    Windows 7 Ultimate (X 32).

    Thank you

    ·                        http://support.Microsoft.com/kb/982116/en-AU

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    See if the information above solves the problem.

    For any question on Windows 7:

    http://social.answers.Microsoft.com/forums/en-us/category/Windows7

    Link above is Windows 7 Forum for questions on Windows 7.

    Windows 7 questions should be directed to / stationed there.

    You are in the Vista Forums.

    See you soon.

    Mick Murphy - Microsoft partner

  • ATAPI DVD A DH16AYH ATA Device read DVD but not CD

    Engraver of CD/DVD in Compaq Presario 5010NX w / VistaBasic read any DVD but has problems with CD if I insert a music CD, sometimes it will open right and I can play music. Most of the time he just tells me to "insert a disc", usually open the status bar, but not always. If I close the drawer [or eject and close the tray] from 3 to 15 times, he finally opens the CD. Generally. Sometimes I drop and open it on my old computer Millennium, [which never fails to open the CD].  I bought a cleaning disc, but it still happens. Also, it stopped opening the tray with the manual key (1,200 works tent) and will always open with 'Eject' of the computer, but only with DVD and sometimes will open with the "eject" computer with the CD never if it is empty, so I always keep a known disc "opener" in the status bar. (if I forgot, I use a paper clip)

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    Hello

    Check with Compaq Support, their drivers and documentation online and apply to the
    HP forums for known issues. Compaq can give you more information on the disk.

    Compaq - support, drivers and documentation online
    http://www.Compaq.com/country/cpq_support.html

    Compaq (HP) - Forums
    http://h30434.www3.HP.com/PSG/

    ==================================================================

    Readers to use and this intermittent problem can be caused by wear.

    You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
    Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
    correctly.

    Burning at low speed, or by using the master could help. A CD/DVD cleaner might help.

    Brand of the CD or DVD drive can also be the problem. Low quality (cheap brands) are always problematic.

    CD/DVDs have a tolerance + - and your can read/write on the edge outside these discs
    tolerances. They may be delivered, but it is generally more economical to replace the disk.

    Several good info here:
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
    http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

    ===========================================

    This troubleshooting could not help if there is alignment and/or wear issues however it
    a shot.

    Step 1: Please do all the same underneath if you did some before as is often total
    a process that solves the problem.

    Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
    Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
    RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
    below.

    Then, work your way through these - don't forget the drive might be bad, could be a coward
    cable or slight corrosion on the contacts (usually for a laptop) and other issues.

    Your CD or DVD drive is missing or is not recognized by Windows or other programs
    http://support.microsoft.com/kb/314060 - a Mr Fixit

    Try this fix manually if the Fixit 314060 does not work
    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

    Your CD or DVD drive is missing or is not recognized by Windows or other programs-
    a Mr Fixit
    http://support.Microsoft.com/kb/982116

    The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
    for Windows Vista
    http://support.Microsoft.com/kb/929461

    When you insert a CD or a DVD, Windows Vista may not recognize the disc
    http://support.Microsoft.com/kb/939052

    Your CD or DVD drive cannot read or write media - A Mr Fixit
    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
    Vista installation after booting from the DVD (AHCI)
    http://support.Microsoft.com/kb/952951
    Drive CD - R or CD - RW Drive is not recognized as a recordable device
    http://support.Microsoft.com/kb/316529/

    Hardware devices not detected or not working - A Mr Fixit
    http://support.Microsoft.com/GP/hardware_device_problems

    Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
    ends. Remove and replace, do not just tight. For laptops, you can often clean power and
    contacts data with a pencil eraser.

    Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
    manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

    ===============================

    Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
    Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
    do it right.

    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
    the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

    Check with your Maker system and a device for the two possible firmware updates and
    the correct registry entries for your car.

    Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
    as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
    the parameters.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

    -----------------------------------------------------------------------

    You can probably find more info here and maybe even the exact registry for your CD/DVD settings
    drive from someone with the same model.

    Forums - a lot of expert real help
    http://Club.myce.com/

    CD/DVD units
    http://www.myce.com/storage/

    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
    nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

    DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
    devices and their properties in flat table, instead of the tree viewer
    http://www.NirSoft.NET/utils/device_manager_view.html

    I hope this helps.

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    My dvd player wasn't working so I uninstalled and tried reinstalling the software but I got this message instead.

    "Windows found driver software for your device, but has encountered an error trying to install it."

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    The IO operation has been abandoned due to a thread exit or an application request.

    If you know the manufacturer of your device, you can visit their website and check the support section for driver software. »

    Please help it used to work, but recently stopped.

    http://support.Microsoft.com/kb/982116/en-AU

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    http://support.Microsoft.com/GP/cd_dvd_drive_problems

    See if the information above solves the problem.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not resolve the problem:

    It comes with Vista, upgrade install and activate Forum.

    http://social.answers.Microsoft.com/forums/en-us/vistahardware/threads

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    See you soon.

    Mick Murphy - Microsoft partner

  • Try to get a burner Optiarc DVD RW AD - 7563 ATA to read A CD or DVD on a Gateway T 1625 laptop running VISTA Home Premium.

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    Hi oldphoneman,

    This problem occurs if the following conditions are met:

    ·        An audio device is disabled.

    ·        Windows Media Player is already running when you insert the disc.

    Step 1: Follow the steps mentioned in the article below

    When you insert a CD or a DVD, Windows Vista may not recognize the disc

    http://support.Microsoft.com/kb/939052

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you

  • Error code 37. I have a model CM5688E gateway with Windows Vista Home Premium. My Optiarc DVD RW AD - 7203 has enough work. How to operate again give idea? The computer is less than 2 years.

    Error code 37. I have a model CM5688 E gateway with Windows Vista Home Premium.  My Optiarc DVD RW AD - 7203 has left a couple of weeks of work.  Anyone have an idea how I can get it working again?

    Hi Sunday47,

    There are many causes of Code 39 errors:

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    ·         A required binary file is corrupted.

    ·         There is a problem with the file I/O process.

    ·         A driver that refers to an entry point in another binary file cannot load.

    I suggest you try the following steps:

    Step 1: Run the fixit available in the link below

     

    Your CD or DVD drive is missing or is not recognized by Windows or other programs

    http://support.Microsoft.com/kb/314060

    If the problem persists,


    Step 2: Uninstall and reinstall the drivers.

     

    1. click on start and then click Control Panel.

    2. click on system and Maintenance, click System, and then click Device Manager.

    Note If Control Panel is in Classic view, double-click System and then click on Device Manager.

    3. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

    4. in Device Manager, expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

    5. When you are prompted to confirm that you want to remove the device, click OK.

    6. restart the computer.

    After the computer restarts, the drivers will be installed automatically.

    Click here for more information.

    Thank you, and in what concerns:

    Ajay K

    Microsoft Answers Support Engineer

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Gateway MD series laptop with Vista once the challenging 'restore point', white screen, will not start, I tried Gateway system and recovery disks, still can not start?

    Gateway MD series laptop Vista OS.

    I tried to install disks system recovery, ordered the bridge.

    The machine do nothing, black screen, no prompt, no way to install the OS, no start upward

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    did you put the dvd player must be 1st in the boot order

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    _______________________________________________________

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    Hello, anuj_lima

    Please see the following page: http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

    It contains a Fixit provided by Microsoft that will detect problems with reading and writing CDs.

    Thank you.

    Smithy.93

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    I DID THE FOLLOWING: -.

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    I was running a computer laptop gateway t-series that has windows vista installed. I uninstalled vista and installed xp pro on a disc borrowed from a friend.i did not know at the time where the drivers must be installed separately. Not only that, reinstall drive was from dell. my friend has a dell computer. the xp installation went well but I don't know how to proceed with the installation of the required drivers. you have any suggestions on what I can do?

    Hi Speete66,

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    Visit this link to download the drivers for Gateway Laptop:

     

    http://support.gateway.com/support/drivers/ddaStepMain.asp

    You can also see the following article in the Microsoft Knowledge Base for more information about hardware device drivers:

    How to manage devices in Windows XP

    http://support.Microsoft.com/kb/283658

     

    Information about the hardware devices for Windows XP drivers

    http://support.Microsoft.com/kb/319908

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