Gateway vista laptop screen keeps going black several times!

I need Urgent help please. I have Windows Vista Home Premium x 64 Service Pack 2 on a Gateway laptop with model number MD2614u. Whenever my charger is plugged into my laptop, and I'm trying to use my laptop, the screen goes very dark (you can always sort of see it, but its really dark able to work with the laptop). This happens immediately after that I open the lid of my laptop. In order to get rid of the darkness, I close the lid of the portable computer, reopen and instantly the screen goes black again. When I don't have my charger plugged in, this problem will not happen. I also tried the system restore, that does not solve the problem. I appreciate help guys, I really need my laptop works again. For any other information on the laptop required, please ask. Thank you! :)

Hello draining12aol.com,

I suggest that you update the drivers for the video card on your computer and check if you have the same problem. You can check the below article which will give you information on how to update the drivers:

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

Check Event Viewer to see if there is not related to the failure of the system logs.

http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

You can see the link which will help you analyze the entries below Event Viewer:

http://Windows.Microsoft.com/en-us/Windows-Vista/what-information-appears-in-event-logs-Event-Viewer

Thank you
Irfan H, Engineer Support Microsoft Answers

Tags: Windows

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