Got the error saying that unable to start Windows. Now, it freezes after loading Windows.

Original title: Windows Recovery Error Question

Earlier I was looking at my computer, running a virus because my computer scan playing strange earlier. Every time I start Windows, I would be spammed with windows titles 'open with... '. ». I managed to open the Task Manager and get rid of all of them, but my computer shifted significantly again. Whenever I close it and restart the same thing would happen. I opened my virus scanner and started running it. Of course, he had a virus.

As I was waiting for the analysis at the end, my computer suddenly closed and restarted without any warning at all. It froze on the splash screen. To stop and restart my computer again, I received a message that says:

"Unable to start Windows. A recent hardware or software change might be the cause. If Windows files have been damaged or misconfigured, Startup Repair can help diagnose and fix the problem. If the power was interrupted during startup, choose Start Windows normally. »

I was given two options: Launch Startup Repair (recommended) and start Windows normally. When I select the Startup Repair tool, I am taken to a screen with a loading bar that says "Windows is loading files... ». After loading, the screen would freeze. If I try the other option, I am taken to the splash screen and it would freeze.

Is it possible to fix this? Any help would be greatly appreciated.

Hello

I suggest to unplug an external device connected to the computer and then try to start the computer and check if it helps.

Otherwise I suggest you to contact the computer manufacturer for help.

Tags: Windows

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