Graphic problem and reset on Qosmio G30

Hello

My Qosmio G30 collapsed.

It started with the screen do stripes of color everywhere, and it came and went over time.
Sometimes the screeen had completely black, while the computer is still working proparly.
I know then that in videomeeting I could still continue with the participants when the screen went black.
The noise was still there.

After that the graphics stoped to work anywhere and I thought I had some kind of virus. When testing for reset the computer with the reset product CD I can't finish rebooting. The computer formatted the hard drive, but no new operating system has been installed, so I'm in big trouble :(

The GPU (what is it?  :() seems to have a link of the week in the G30 judging by other discussions in this forum.

Anyone has an idea on how I could solve this problem?

Best regards / Anders Molin

Hello

GPU means that the graphic processing unit-> it's just graphic chip card

According to you the message chip the graphics card may be defective.
If you are not able to restore the laptop using the Toshiba Recovery then CD I would recommend contact the ASP in your country for assistance.

In the worst case (GPU is a shame), the motherboard should be replaced.

Good luck

Tags: Toshiba

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