Gray cloud creative icon in the menu bar. Does not load
Hello. At one point during the last two days, the icon creative cloud in my mac menu bar went greyed out and now when I click on it, the window that loads is empty. I tried some of the tips in this post but trashing opm.db did not work and whenever I try to uninstall creative cloud (so I can reinstall it) he refuses to let me, saying: there are still programs to use it.
CC, I still are accessible from the dock and the launchpad, but I can't achieve anything for new updates to download. What should I do?
(Also in things, the application manager might have gotten deleted.)
Hello
Please perform following steps to solve this problem.
(1) close adobe every process in activity monitor (creative cloud, sync Core, CC library, services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)
2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.
(3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.
3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.
(4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.
(5) open the library of the application and delete the creative cloud,
(6) open utility library of the application itself and delete Adobe application manager and creative cloud
(7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud
(8) launch cc app and it should work properly
Tags: Adobe
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