Grey screen with progress bar stuck while refreshing at 10.11.3... any suggestions?
My screen grey remains with the progress bar stuck on this update... suggestions?
Mac Pro 2012 (5.1)
Install the update or you complete the update and it is restarted before?
If this is the first installation and it has stopped progress on waiting for installation remove all external devices from your computer except for the mouse and keyboard. If the computer responds you will need to determine if one of these devices is the origin of the problem. If disconnect these devices has nothing to restart and reset the VNRAM with these disconnected devices.
https://support.Apple.com/en-us/HT204063
If OS X 10.11.3 was already successfully installed before that date and you can't go past the gray screen, now you must restart in safe mode
Try safe mode if your Mac does not end commissioning - Apple Support
If it fails, disconnect all external devices, as recommended above, and repeat the process.
If the computer restarts in safe mode but not normal boot with those external devices separated you may wish to provide us with a report of etrecheck to determine if a software is causing the problem.
Of the likely reasons for software are any application of third party for 'cleaning', 'keep' or otherwise 'anti-virus' packages which are known to the troublemakers on mac OS and must be uninstalled. AV of Mac isn't Windows AV, it is not necessary at the moment and has been cited as a cause of the incompatibility of the system and offers no real protection from the root.
Tags: Mac OS & System Software
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