Guarantee of monitor S2340M question

I bought a monitor S2340M of Amazon.com, a couple of months and recently it is out of use.

When turned on, I only see a black screen with agitation of the Green and red lines.

So, I want to get a guarantee of Exchange but is not a serial number or a special order number.

I read forum posts and tried to contact the Support of the order, but I could not even send an email without the service tag.

For the cats and customer service phone calls keep saying contact technical support and it does not at all help!

Please someone help me. I have the serial number on the back of my monitor and an invoice from Amazon.com

Thank you.

Honors

Hi honors,

It seems to be a hardware failure and replacement may be necessary. Please share the following inform with me by private message (click on my user name and then click on start Conversation):

  • Name and the name of the business of the owner
  • Date of purchase
  • Proof of purchase
  • What country you bought the monitor of
  • Address
  • Phone number
  • Alternative phone number
  • Current address
  • Service location
  • Time zone
  • Best time to reach you
Please reply back with the information.

Tags: Dell Peripherals

Similar Questions

  • Portege M800 and external monitor Dynadock question

    I have a M800 connected to a U Dynadock docking station.
    I have problems when I try and put my external monitor as the primary device and have the cell phone as the extension to monitor.

    I am running Windows XP.

    Are the only options it will allow: Clone, Extended (laptop is main and external is the extended option)

    If I use the WIndows graphic option it does not put the external monitor as the main display (I check this option and click on apply and it remains unchecked)

    If someone could help that would be great.
    Otherwise, I would recommend is not to use the dynadock

    Sorry mate but I still don t understand what you are talking about what problem do you have?

    Is the Dynadock video drivers give you the ability to view a total of three screens.
    -L' screen of the laptop.
    -external monitor connected to the video port on the laptop (if available)
    -ewxternal monitor connected to the Dynadock

    In addition, you can use mirror Mode and Extended Mode.

    Mirror Mode creates an identical view between your computer screen and the external monitor
    Extended mode extended Mode lets you split your display on multiple monitors.

    These are the features that you can use with Dynadock

  • HP 22vx monitor IPS: Question about IPS of HP 22vx monitor

    Hi, I want to buy IPS of HP 22vx monitor. I would like to know if it has a Matt or glossy screen.  It is a very important factor.

    Here is an example of Matt and glossy screen.

    Monitor left a glossy screen and your screen right with matte screen.

    Can you confirm if HP has IPS monitor 22vx to a Matt or glossy screen?

    Hi James,

    According to the specifications of this model, the screen has an anti-glare finish (Matt). If it was icy, the finish would be called "brightview."

    I totally understand the importance bright reflective screens drive me crazy personally. But it seems that there is just like a lot of people who can't stand the end matte, so to each their own.

  • HP w2338h Monitor Sound questions?

    Just brought this monitor and I'm absolutely loving, apart from the fact that he has managed to turn off my speakers.

    Running Windows 7 Ultimate by the way.

    The way I put it in place until I brought the home monitor was Subwoffer plugged the power, and then his (green at both ends) cable plugged into the PC... When I plugged the new monitor it shows my speakers as being not connected and does not give me the option of using two different HD devices... When I plug the audio cable (PC monitor) it tells me I have speakers connected, but I can't not all sounds to play.

    Edit: Nevermind, found the error!

    This thread must be marked "resolved".

  • Monitor repair question

    I'm in the United Kingdom. My Dell S2240T monitor covered and the corner of the screen is chipped. I guess that it is not covered by the warranty.

    The monitor shows more or less even, but the touch feature has completely disappeared.

    How can I get this repaired? I've been both PC World and iSmash and I was told that Dell was the only place that knows.

    Dell won't repair monitors, sells components to monitor nor have the documents of disassembly. We simply replace the monitor under warranty. This would not be covered. You can take it to a local TV repair center to see if they can diagnose the problem. Then find spare parts on ebay or craigslist.

  • Implementation of two monitors multiple questions

    I tried to set up two monitors - however - the display screen where I can change the appearance of the poster ends up on my HP Envy laptop screen and my mouse cursor on my Dell monitor screen and won't get to the laptop screen - so I can't do the implementation. I hope someone can help me with this. Thank you

    I tried to set up two monitors - however - the display screen where I can change the appearance of the poster ends up on my HP Envy laptop screen and my mouse cursor on my Dell monitor screen and won't get to the laptop screen - so I can't do the implementation. I hope someone can help me with this. Thank you

    Hello

    Have tried to move the mouse cursor on both sides of the screen to the external monitor?

    When you move the cursor beyond the external screen left or right border, it should appear on the screen of the laptop.

    Let us know.

    Concerning

  • Insect caught in the monitor u2414Hb and support is a disaster. No service tag

    First of all the question I seek to solve. A small insect, probably a fly has managed to make its way into my monitor in any way. It became lodged between the Panel and an outer layer or in the Panel and quickly dies. And has been stuck in place for more than a month. Attempts to dislodge without disassembling the monitor failed.

    Now, AFAIK disassemble the monitor to clear it will void the warranty and risk of damage to the screen so I prefer to avoid. I decided to contact the Department of support or guarantee dell to see if we could do something on this end.

    The monitor was purchased new from NewEgg.com on 01/01/15, with an indicated 3 years manufacturer's warranty. So, it should always be in the manufacturers warranty period.

    Although none where Dells website, or via their telephone system you can contact the technical support or departments without a number of warranty service. My monitor does not have a serial number, and Dells own materials state clearly that stand-alone monitors sold prior to 2016 (like this one, in 2015, has bought manufactured 2014) do not always have a service key.

    I tried every number on my monitor and its box, both online and telephone assistance. A number search as a service on the Web site key (but not with the telephone assistance) and appears as a system of office since 1997.

    Telephone service has been terrible. Repeatedly asking a service key, even when I explained that I don't have not one. Repeatedly ask me about Dell computer system I bought it, despite my clear statement that my problem was equipped with a screen of stand-alone and that I was not the owner of a dell computer system. Repeatedly asking me a Dell order number, despite my stating clearly it was not purchased from Dell, but bought new from newegg.com. Repeatedly telling me to contact the seller (newegg) to some how get help as a guarantee of the manufacturer. They told me a serial number was unnecessary because millions of people had bought monitors with this serial number. As if this makes no sense at all. I was told that a product model could be used to find what product I was calling about. I was told no numbers appearing on my device, or on its original packaging (that I kept) could be found in any system. I was transferred to several operators in several services all followed the same scenario and giving the same spiel on the * service tag. Before an operator involved, I've been dishonest and has asked for my phone number. All this despite the pages of Dell support stating clearly that some of their products do not have a key support.

    It does not appear to be process at all to deal with Dell products manufactured and sold without this little number that supposedly so critical. Dell apparently cannot do anything with the model # and # series uses all manufacturers in the world.

    . Exactly how to make contact with the service the customer without a service key.

    And can do something about the dead bug that introduced itself in the center of my screen as a brown spot little? Or am I stuck risking the destruction of my monitor with a canceled warranty? It doesn't make sense that a bug should be frankly worm its way between the layers of the screen.

    Monitors without a number of service purchased from resellers (Amazon, Best Buy, Buy.com, cost Co, Wal-Mart, Sams, other boutique online, eBay, etc.)
    * Based on the start date of monitor 20 digit PPID number code, Dell will guarantee the monitor for 3 years for most monitors. There are exceptions (S2340M, S2340L, etc.) who had only 1 year warranty.
    * You must contact the Support of your country (1-866-618-2044 USA) by telephone. Tell them to open only one internal Dell Oracle knowledge Information Centre
    * In the search space, they should enter PNP13081, and then click search. This opens the article,
    "Replacement for the monitor Dell and procedure policy - political international Dell. They should read scenario 7

    Scenario 7 =.
    Discussion: The customer is unable to provide a Dell order number or monitor the Service tag number. The only information that the client has are the PPID 20 serial numbers for the monitor.
    Warranty: date 3 years from manufacturing monitor integrated in the PPID number 20 digits
    Replacement procedure: Implement the replacement of screen against the dummy tag

    * You would provide the following representative data if you need a replacement monitor in this 3-year period:
    Brick or shop online address and a copy of Bill of sale:
    Monitor model:
    Monitor 20 digits alphanumeric serial number PPID:
    [Your]
    E-mail address:
    Name:
    Shipping address:
    Phone number:
    Operating system:
    Video card:
    Video card ports tested:
    Question:
    Performed troubleshooting:
    Monitor the done Factory Reset
    Watch chess self-test Diagnostics and integrated
    * Post more troubleshooting

  • on fuzzy when s2340m, requires power cycle to fix

    I have 2 monitors side by side identical s2340m, and only the fact.  It reminds me of the old CRTs when demagnetized.  "Wobbles" that is the case, and when he finally disappears (autoadjust will stay longer as well), but the entire screen (images and text) are a bit fuzzy/blurry.  I tried swapping cables dvi and the power of the other monitor, but the problem follows the screen.

    * 24 "and smaller monitors do not have a Dell's Service tag number. Because you have not bought the monitor directly from Dell, you must follow these steps below-
    * Save the invoice of the shop. Based on the date of purchase on this Bill, we you guarantee the monitor for 3 years. If you need a replacement of the screen, you will need to contact Dell order Support (not Support Technology Guide) for your country. You will provide to them by e-mail, an image or a PDF of the original invoice showing the date of purchase and your information. If you lose the original invoice, we will not be guaranteed the monitor. So you would provide the following data for the order of Dell Support representative if you need a replacement of the monitor:
    Brick or = online store
    Purchase date =
    Monitor model =.
    Reference Dell monitor PPID Serial number:
    [Your]
    Email =
    Name =
    Shipping address =
    Phone =
    Question =

  • Amazon monitors, no serial number, no help from Dell or Amazon

    I bought two monitors S2340M at Amazon.com thinking I could enter the serial number and add them to my Dell account to activate the warranty, etc. However, there is no service tag, and all I have are the numbers on the back of the monitors. Dell support said that, because I did not "order number Dell original" or a number of service there is no way to "transfer" to my account of Dell or determine what guarantee applies. Support for Amazon said that they don't keep records of their orders in bulk from suppliers, so there is no way to get that piece of information.

    Some research here shows that the Dell team may be able to assign tags to my devices given enough information about my purchase. I hope that this can happen!

    Hi PaulTOB,

    Please do not worry we would be more than happy to get this matter resolved to your satisfaction.

    Please contact me via a private message by clicking on my name highlighted in blue. On the next page, click on the envelope icon and provide a scanned copy of the Bill from Amazon and contact information so I can follow.

    Thanks and greetings
    Sandeep P
    #iworkfordell

  • U2312HM monitor problems

    Hello

    I would like to ask what had happened on this monitor?
    My monitor is U2312HM IPS.

    This appears when I turn on my computer desk for 5 minutes.

    Thank you.

    The dealer will not do anything.

    * If you purchased the monitor by itself, Dell will provide a warranty of 3 years from the date of manufacturer built into the serial number alphanumeric monitor 20 digits. So if the dealer had on their shelf for 6 months, you get only 2 1/2 years of warranty. That's the price to pay for not buying the monitor directly from Dell
    * 24 "and more small Dell monitors do not receive a service number, so you can't 'save' using Dell's online tools
    * Because you bought the monitor by itself from a reseller, you must follow these instructions
    Save the invoice of the shop
    * If you need a replacement of the screen, you will need to contact Customer Service by telephone (not Technical Support) for your country
    * You you provide by e-mail or fax an image or a PDF of the original invoice showing the date of purchase and your information. If you lose the original invoice, we will not be guaranteed the monitor
    * You would provide the following data for the Customer Service representative if you need a replacement monitor in this 3 year derived from alphanumeric to 20-digit serial number:
    Brick or shop online:
    Monitor model:
    Monitor 20 serial alphanumeric digits:
    [Your]
    E-mail address:
    Name:
    Shipping address:
    Phone number:
    Operating system:
    Video card:
    Video card ports tested:
    Question:
    Performed troubleshooting:
    Monitor the done Factory Reset
    Watch chess self-test Diagnostics and integrated
    * Post more troubleshooting

  • Desktop HP Envy 750-114: do I need a new monitor or graphics card?

    I have a HP Envy Office 750-114 and a HP. V242h color monitor, etc. on the monitor are flat, dull and almost gray. It has been like that since we have the computer about a year ago. I've tweaked the contrast, etc., on the screen and it's a little better, but still not very good.

    So, is it a new graphics card for the computer, or a new monitor? I'm afraid that if I buy a new monitor, it'll be the same, dull and flat.

    If a new graphics card is required, which would be a good thing, and I need a new power supply?

    My son loves to make games, one that is good for the games would be better.

    Thanks in advance!

    I did experiment a bit and partially answered my own question. I removed the monitor in question (HP V242h) and hooked it to another computer. What a world of difference! So I don't think it's the monitor, but the graphics card.

    If a modified question: what would be a good graphics card for my HP Envy Office 750-114? One that enhances the display and provides the best game? Also, would need a new power supply?

    Thanks again in advance!

  • Monitor external flicker on Satellite U400-157

    Hi all

    Since last week, I bought laptop Satellite U400-157. When I connect to the external moniter laptop with charger plugged the external monitor is flickering (see a horizontal line). When I unplugged the charger the flicker is disappear.

    I tried the following solution:

    1. connect the laptop to different monitors (BENQ 20 "", ViewSonic 17 "and former VGA monitor)
    2. using the power cable of 3 and 2 connectors for labtop and the monitor.
    3. with the help of thick VGA cable.
    4. with the help of another charger.
    5. Finally, I went to the seller and ask him to try another laptop with the same model and the shock was that he has the same problem.

    So I can consider it as a FAILURE of this model, or there is a solution for this problem?

    Help, please

    Haider
    UNITED ARAB EMIRATES

    Hello

    Hmm I doubt that this problem could be linked to the U400
    I use the U400 too and I ve plugged on the external LCD Samsung monitor via HDMI port and the display does not Flash.

    I also found this thread on the similar problem with Tecra M5
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?MessageID=146910

    The guy means that this could be also a problem of laptop but after several tastings, he founded the power cable supplied with the external monitor was questionable.

    However, maybe your ASP must check the laptop and the material

  • Equium A60 - 181 und external monitor

    Hi I have an Equium A60-181 with connected Ati graphics card in and monitor external 19 "CRT. While the monitor seems to work I ran into a few problems. By turning on the monitor XP prompted me to install drivers I assume that they are for the monitor in question sheet etc.

    It seems in any case that I'm unable to change the resolution or refresh rate of the screen is set to 1024 x 768 @ 60 Hz. I changed the display properties and selected reverse, but when I OK/apply the cursor goes back to 1024 x 768 and the refresh rate is 60 Hz - huh?
    I restarted XP and still have this problem I even Device Manager check for yellow markers so now I'm at loss here is a common problem with Ati?

    Any recommendations would be appreciated.

    see you soon,

    Richard S.

    Hi Richard

    I'm not 100% sure but I think that the resolution of 1024 x 768 max for external (second) monitor is restriction of graphics card. Is this the situation even if you use an external monitor just without screen laptop (FN + F5)?

  • Is HP2310m Compatible with HPE-350 t Desktop monitor?

    I am interested in buying a new monitor of 23 "HP2310m, but first of all, I would like to know if it is compatible with my HPE-350 t bought on July 15, 2010. My computer has an ATI Radeon HD 5570 1 GB graphics card. Currently, I use a VGA-DVI converter to connect my old school monitor, but I want to go digital. I need to know (1) if my computer system and graphics card is HDCP capable, (2) if my output DVI which seems to me to be the DVI - I (digital and analog) would work with the monitor in question, which indicates a DVI - D output, and (3) the question of whether I would be forced to go with a HDMI connection. I think that my graphics card has an HDMI output, right next to the DVI output, but it is difficult to read the text near the exit. Someone with the same system can confirm that it is well an output HDMI, and you recommend to connect the new monitor with HDMI instead of DVI cables (who cannot work because of the DVI has already been mentioned - I analog and digital format)? Please notify.

    Good to see I can relpy to my own post. Here goes.

    For those who are wondering, you pouvez connect a male DVI - d plug in a dual link DVI - I female repectacle. The dual link DVI - I female repectacle is the one who accepts the males of all kinds Sockets; DVI - A, DVI - D and DVI - I. DVI - I made double bond supports three formats. Source link below:

     

    http://www.dcables.NET/DVI-FAQ.aspx

  • the monitor displays path horizontal occultation in strips of dark discoloration streaming to the right

    Horizontal blackout appears in strips of dark discoloration streaming to the right, along the lines of text and PC window-borders on the monitor.
    Intermittent. First appeared on a DELL monitor and now a brand new Benq 24 "out of the box.
    Problem is fixed with no further action, but then returns!
    Stopping sometimes useful, sometimes NOT!
    There is never any error message!

    If you connect the monitors in question to another computer, you have the issue?

    Could be the video card/video device driver.  Have you replaced/updated either of these?

Maybe you are looking for

  • Download Windows phone dor

    Is the Mozilla Firefox for windows phone?

  • I get an update, I have already

    My iPad Mini 4 has the 9.2.1 software on it and to my amazement, when I plugged in my laptop and iTunes open, he said there was an another update of the same generation. 9.2.1. I have no idea what is happening. Why - what is download the same build I

  • brother printers are compatible with the HP laptop

    My brother MFC-7420 printer is compatible with my new HP laptop? The software is not installed. In fact, any other software, I tried to download from a CD will not be installed. Y at - it secret inatalling software on HP laptop? It was so easy on my

  • Want to 4500 HP printer all in one

    My printer used to digitize documents, no problem. I have the printer up to be wireless.   Now it is scanning a part only, as the logo or the document in several portions.  I uninstalled the software and reinstalled.  I've updated the software from t

  • Windows Update Code 800706BE error

    Windows Update does not list the updates it needs.  She returns an error code 800706BE - Windows Update encountered an unknown error. Also, I constantly get pop - ups that say 'Windows Modules Installer has stopped working". I tried to install a stan