Had to uninstall dreamweaver. But my serial number is a result of the design.

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• My Lightroom update serial number 5 appearing only on the my products page. unnecessary support chat

  I bought a license of Lightroom 5 upgrade July 25.  I got a confirmation e-mail but my serial number is displayed on the order summary page after purchase.  I tried to register the serial number several times through the page of my products, but for a reason that was not appear serial number, even if the registration process present a successful result.  In addition, the Adobe products purchased in the Adobe store must be automatically registered according to the Adobe web site.  Apparently it must have failed.  I need to reinstall Lightroom 5 but the serial number still does not show up on top of the page my products.  I just spent an very frustrating of an hour with the cat 'Live' Adobe, who has done nothing but send me in circles and repeat the same canned answers over and over again.

  I am currently on hold with "hotline", but I am not optimistic because I've been waiting for 28 minutes.  The only other option support was a link on this forum, where this post.  I hope someone from Adobe can retrieve my serial number and contact me.  Otherwise, my only other option will be to contact VISA and open a support ticket.

  My comical-if-it-weren't-so-sad conversation with Adobe support:

  Hi, there are 36 customers online in front of you. We will be with you as soon as possible. Thank you for your patience.

  Hi, there are 35 client (s) online in front of you. We will be with you as soon as possible. Thank you for your patience.

  Hi, there are 31 client (s) online in front of you. We will be with you as soon as possible. Thank you for your patience.

  You are now talking to Bhagawan.

  Fanny: Hello! Welcome to the Adobe Customer Service.

  Joel: Hello

  Bhagawan: Hi Joel.

  Joel: I have to reinstall Lightroom 5 but my serial number is not displayed remotely in my products and Services on the Web site

  Joel: I bought a Lightroom 5 upgrade in July

  Fanny: I'll be happy to check and help you with this question.

  Joel: For some reason any registration of the product does not appear under my account. I have my VISA transaction info if it helps you to find my purchase.

  Joel: thank you

  Fanny: I'll be right with you.

  Joel: Okay

  Bhagawan: Okay.

  Bhagawan: Can I know the e-mail address, please?

  Joel: *.

  Fanny: thank you.

  Bhagawan: Let me check on that.

  Stephanie: For security reasons, could verify your full name and address of billing on your account please?

  Joel: ensure that:

  Joel: Joel *.

  Joel: *.

  Fanny: Thank you Joel.

  Joel: Joel, I see that your serial number is registered under your adobe account, please sign out and sign in your adobe account click on my products and service information to retrieve the serial number.

  Joel: I see that Lightroom 4... No Lightroom 5.

  Joel: But I'll try

  Joel: Give me a sec

  Bhagawan: sure.

  Joel: Nope... still shows that Lightroom 4

  Joel: Products in use Version registration platform when Lightroom 4 Mul October 4, 2012 to register new products

  Bhagawan: Okay.

  Joel: Don't know why it is not show my driver's license, upgraded to Lightroom 5

  Bhagawan: Please give me a minute or two.

  Joel: Okay

  Bhagawan: sure.

  Fanny: Thank you to stay online.

  Joel: np

  Joel: Joel, in this case, I put you this cat to our team in order to check and help you with the serial number.

  Joel: Okay

  Bhagawan: Please stay on the line.

  Joel: Okay

  Please wait while I transfer the chat to the appropriate group.

  You are now chatting with Naveen R.

  Native r: sorry for the wait. Please stay online.

  Native r: Hello! Welcome to the Adobe Customer Service.

  Joel: Okay

  Joel: Hello

  Native r: Hi Joel.

  Native r: I understand that you are unable to locate the serial number.

  Joel: I bought Lightroom 5 on July 25, 2013, as an upgrade for Lightroom 4. I need to reinstall Lightroom 5, but my serial number does not appear in the page products and services.

  Joel: I looked through my e-mail receipts and could not find an order confirmation (or whatever it is Adobe on my recent purchase.) After purchasing the upgrade, the serial number is displayed and I thought that I had recorded using Adobe account portal

  Joel: Apparently, it did not work. I have my VISA if necessary transaction information.

  Native r: thanks for the information.

  R: Naveen, I'll be happy to check and help you with that.

  Joel: thank you

  Joel: As I said to the agent, when I entered my products on the portal of Adobe, I can see my Lightroom 4 info, but the Lightroom 5 upgrade info is not there.

  Joel: a = go

  Joel: sry

  Native r: thank you for waiting. A moment please.

  Joel: Okay

  Naveen a: I'll be right with you.

  Native r: sorry for the wait. Please stay online.

  Joel: Okay

  Native r: thank you for waiting. A moment please.

  Native r: sorry for the wait. Please stay online.

  Joel: It will take a lot more time?

  R: Naveen let me check on that.

  Joel: Are you living?

  Native r: I'm sorry due to the error of the application that I'm unable to check on that.

  Joel: Can I please get a phone number to call? My only other choice would be to open a claim with VISA for fraud since Adobe seems unwilling to help in this matter

  Native r: I'll give you the steps to find the serial number on your Adobe account.

  Joel: I already know how to look for a serial number. The problem is that it does not appear in the Adobe account portal.

  A: Naveen please log in under another browser.

  Joel: Ever tried. Used IE then Chrome

  Native r: remove the cookies your browser update.

  Joel: Same problem

  Joel: Please provide me with a number to call

  Native r * one time that you sign in to the Adobe account, click on "My products" under the "my products and services.

  Naveen a: *, You can locate the serial number that you have saved.

  Joel: I already have.

  Joel: It is NOT listed

  Joel: which I said in the last 40 minutes +.

  R: Naveen can I know the address of e-mail that you connected to Adobe account?

  Joel: *.

  R: Naveen thanks.

  Joel:...

  Native r: thank you for waiting. A moment please.

  Native r: I see that your serial number is registered under your account.

  Joel: Lightroom 5

  Native r: I will give you the serial number by email after the end of that conversation.

  Joel: Okay, but please make sure that this isn't Lightroom 4 but my serial number Lightroom 5

  Native r: Yes. Due to a technical error, you are unable to locate him.

  Joel: ok please send serial number

  Naveen a: sure.

  A: Naveen is another thing I can help you?

  Joel: No.

  From left to right: you're welcome.

  Native r: please contact Adobe. We are available 7 days a week, 24 hours a day. Good bye!

  This chat session is over.
  Please contact Adobe.

  OK, I was able to recover my previous system image and fortunately it seems that you can get the serial number of the help-> System Info.  I tried to save the serial number again through my products page and while he said that the registration was successful, we'll see.  At least I should be able to install LR5 on my new machine now.

  Edit:  I also just found out that the serial number is listed under my orders, but not under my products.  Weird.  In my defense, I never thought to check the history of my order because I never received a confirmation email and the order has not been listed after purchase even as late as mid-August (when I checked last.)  Very strange but it's all good now.

  Edit #2: OK now I feel stupid.  I just got an email from Naveen with a real support AND if the correct serial number.  So, I was wrong.  Live Chat process still feel incredibly long with a few responses apparently canned / automated, but, in fairness, he did get back to me.  Thank God I washed my feet today...

• Hello! I can't find my code of rendeem. I ordered adobe photography plan in adoble cloud, but had no e-mail with any serial number or code rendeem or. I paid already. What can I get?

  Hello! I can't find my code of rendeem. I ordered adobe photography plan in adoble cloud, but had no e-mail with any serial number or code rendeem or. I paid already. What can I get?

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

• How to retrieve the serial number lost? I bought the students and teachers edition but have long since lost the code. Need help!

  I have had my phone for about three years and bought Adobe Photoshop at the same time. This is the edition student and teacher since he was the only one available at this time. Last year laptop has stopped working due to problems with the motherboard so I sent it to make it fixed. It's fixed now and all my other programs on my computer are still there and work properly. The memory on my computer is fine and has not been affected, but Photoshop has stopped working. For a minute when I got my computer back from repair, it was working normally. Then after a day it started asking for my serial number or to continue to use my 30 day free trial. I have long lost my serial number and do not want the buyback program, but I need to use it. What I do and how do I find my serial number?  Please help and thanks in advance!

  Find the serial number of your Adobe product quickly

• Successfully installed, but cannot be updated.  Error "serial number is not to qualify the product."

  I installed Adobe Creative Suite Production Premium (CS5) on a new PC (Windows 8.1).  Installation was successful.  I uninstalled on old PC and it disabled.  My problem is that I can't update.  Without updates, I can't read the most recent pictures of Canon (so I can't use Bridge or PhotoShop).  In fact the installation the first time, I put in wrong number of product Adobe (I believe that Elements 8.0, I bought years ago).  I have reinstalled twice using the serial number correct, but same result: I can't update programs and get an error "serial number is not to qualify the product '...  Help, please.  Dave

  update manually, http://www.adobe.com/downloads/updates/

• I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that creative cloud with trial versions downloads

  I just bought a download for Adobe Photoshop Lightroom 6 card, when I go to install it, I have the option to download, but it says that I do not require a serial number at this time. The only thing that downloads creative cloud with the trial versions of all your products and no way to download Lightroom 6. How can I get download it to my computer and find the serial number?

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  My computer crashed and I reinstall first elements 7, but it will not recognize my serial number there are two on the CD case please help

  When you ask a question you will need to provide some basic information

  Mac or Windows and EXACTLY what version of the operating system?

  Recent Mac AND Windows operating systems have been known to cause problems "weird."

  Lost information - response #1 in https://forums.adobe.com/thread/2008767

  Invalid License http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  -http://helpx.adobe.com/creative-suite/kb/invalid-serial-number-cs4.html

  - and http://forums.adobe.com/thread/1038761

• I try to install photoshop elements 14. In order to get the serial number, I need to enter the redemption code. But it keep saying the redemption code I entered is incorrect.

  I try to install photoshop elements 14. In order to get the serial number, I need to enter the redemption code. But it keep saying the redemption code I entered is incorrect.

  Hello

  Would you share your redemption code in private message please?

  Or

  Please contact Adobe customer care http://helpx.adobe.com/contact.html

  • Be sure to stay signed on the page with your Adobe ID.
  • Select your product and what you need help with
  • Click on the blue box "still need help? Contact us. "

  Kind regards

  Sandrine

• I bought adobe dc - annual fees - have an order number but no serial number... . How can I get it?

  I bought adobe dc - annual fees - have an order number but no serial number... . How can I get it?

  I am working on mac book pro$

  Creative cloud does not use a serial number and creative cloud subscribers for not having any serial number associated with their programs.  Creative cloud subscribers use their adobe ID to activate their programs.

  Download and install the desktop creative cloud application (after signing with your adobe - the same as that used to pay for your creative cloud subscription ID), https://creative.adobe.com/products/creative-cloud

  Open the office application (a shortcut will be on your desktop) > click applications, and then select the programs you want to install.

  the desktop application gives you access to cs6, cc, cc 2014 and cc apps for 2015.  and probably more in the future.

  If you already have the cc desktop application and you need to update your adobe id, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

• I bought cs5.5 in the past and I now try to download to my new computer, but can't seem to find the original for this disk. If I have my serial number in order to allow the download. What can I do?

  I bought the cd of the suite cs5.5 in the past and I now try to download to my new computer, but can't seem to find the original for this disk. If I have my serial number in order to allow the download. What can I do to get these programs to download to my new computer without having to buy them again!

  Have you tried to download it from this page? - Products download Adobe Creative Suite 5.5

• I just purchased lightroom 6 and received the message that your Adobe License order has been processed, but no serial number?

  I just purchased lightroom 6 and received the message that your Adobe License order has been processed, but no serial number?

  You can check: site Web of Adobe License | Serial numbers, orders and accounts,, as it seems that you have a volume license order.

• I installed Lr 6 on my laptop, but my serial number cannot be verified. Why and what to do?

  I installed Lr6 on my laptop, but my serial number cannot be verified. Why and what to do?

  Hi Franck,

  Please let us know the exact error code that you get.

  It is said that his draw, where you purchased the product

  In addition, let us know the Version of operating system you are using.

  Kind regards

  ~ Mohit

• Hello. I Exchange my PC and try to reinstall my Lr 5. I fill my serial number, now it asks for the original Lr 4 number but I don't know that, remember not even how I bought it. Can I do something?

  Hello. I Exchange my PC and try to reinstall my Lr 5. I fill my serial number, now it asks for the original Lr 4 number but I don't know that, remember not even how I bought it. Can I do something?

  There is a small chance.  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

• My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there letters and

  My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there are letters and numbers. Adobe doesn't let me put those in the fields of serial number. Is it possible I can get Adobe to help me because I'm paying for something that I can't use.

  Hello

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for b

  I have Adobe Acrobat XI Pro on my computer and it works fine but now received a new computer (MAC) and want to install Adobe Acrobat Pro XI. I have the CD but no serial number. I think it was an upgrade. I have the client of # and the serial numbers for Adobe Standard 8 and 9 upgrade.

  Your serial number appears on your account page?

  https://www.Adobe.com/account.html . for numbers on your Adobe page... or

  Lost serial number http://helpx.adobe.com/x-productkb/global/find-serial-number.html