HAMA USB headset does not

* Original title: headphones to LISTEN USB HAMA STATUANT upward

I recently bought a pair of headphones "HS-540" Hama USB with microphone and it worked very well for about two to three days before you start all of a sudden stop to work in use (headset and microphone; I did not hear anything and microphone wouldn't work). I have to take out usb and then reconnect a new and suits, sometimes for only two seconds, sometimes more.

I use Windows 7 64-bit. The helmet is not their own pilot; they installed a windows one.

I tried to restart the pc, reinstall the driver and so on, but the problem is persistent. I tried the headphones on your laptop, too, which uses Windows 7 64 bit and they did not at all to waste.

Hello Nnnatal,

 
Thanks for posting your query in Microsoft Community.
 
I understand that you are facing problems with the headset doesn't work does not correctly on your Windows 7 computer.
I can understand how frustrating it can be when things do not work as expected.
 
The probable cause of this problem could be because if the hardware device driver not recognized on the computer.
 
To better understand this issue, I would like to know the following information:
 
1. did you of recent changes to the computer before this problem?
2. What is the brand and model of the computer?
3. do you have an error message when the headset is not working?
 
Lets try the following method and check to see if it helps:
 
Method 1: First of all, I suggest to run Windows built-in troubleshooting (Recording Audio Troubleshooter) to get the problem of automatically detected and fixed
 
Open the troubleshooting of Audio recording
 
Method 2: Use the following steps and ensure that the default audio device is properly set.
 
1. Open Sound by clicking on the Start button, then Control Panel. In the search box, type sound, and then click sound.

2. click on the recording tab, click Microphone, and then click Properties.

3. click the levels tab and make sure the mute button is enabled, if off to click on it to activate sound for this connection and then click on apply.

4. to listen to the sounds of the microphone through your speakers or headset, click the listen tab; Click on listen to them this peripheral box.

5. click on the Advanced tab, click to disable the applications to allow him to take exclusive control of this devices check box, and then click OK.
 
Method 3: If the problem persists always download the Hama headset drivers on the manufacturer's Web site and check to see if it helps:
 
Additional information:
 

You can also view help on the question below links.

Connect a microphone music player or any other audio device to your computer
http://Windows.Microsoft.com/en-us/Windows7/connect-a-microphone-music-player-or-other-audio-device-to-your-computer

Tips for the fixation of the sounds common problems.
http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-sound-problems

 
I hope this helps. Feel free to write us again for any further assistance. We will be happy to help you.

Tags: Windows

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