Hard drive test failed

Hello

I have a laptop HP G72t-200 model.

I had some computer problems, so I decided to do a hard drive test. While making the diagnosis, I got an error. This is the exact report:

Test Drive: 1

Smart Check: spent

DST short: FAILURE

FAILURE ID: PUXRWF-5526LK-XD0036-60WF03

Product ID: WJ746AV

Anyone has any info on this specific error? Let me know!

Hello

The error code will be a Smart failure or disk Self Test - in both cases, this would indicate that hard is defective and must be replaced.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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