"the hard drive test failed.

hard drive failed.  not found boot device.  Help!  I can not even anywhere to back up my photos...

You will need to replace the hard drive with a new hard drive compatible. SSDS are also compatible with your laptop.  Source reference dm4 laptop maintenance & service guide

You will need the game of recovery disks or recovery media that you did after you set your laptop.  The recovery media to recover the operating system and applications provided with your laptop on a new hard drive.

You can buy a hard drive replacement to an online vendor or a PC shop.

Tags: Notebooks

Similar Questions

  • HP mini 110 cannot use recovery discs - BIOS insists the hard drive test failed. Drive works on another computer.

    My niece has a HP mini 110 that does not have a day. Do a check of the hard drive in the bios, it failed (7 on playback). I though I should get a new one so I ordered another. While waiting for that to happen, I had access to a usb SATA bridge and the opperating system was beyond repair and the unreadable disk from HP mini, I decided to try to repair the disk. So I reformatted the old disk using my desktop computer. Windows had no problem with the drive and it seems to work very well.

    I also had to order the recovery disks (intro to windows 7).

    In any case try to reinstall using the recovery via the DVD USB drive disks. It kept coming back with error 17 - I found a hard drive error. I also tried to install with a Windows XP installation disc and it was more explicit hard drive it said it had NOT installed it - or "it does not match the sheet material for unity" (or words to that effect)

    To get the new hard drive - the same problem. Even if both of these drives operate as USB connected to my main desktop drives. SO my conclusion is that the BIOS start inspect the hard drive, check the configuration of the formatting. that is the size and the partitions etc. and when they do not correspond to the idea of BIOS of good care he rejects the hard drive and finds it is not installed.  Or maybe to do some files on the hard drive of base. Whatever it is, the bios concludes that there is no hard drive and will always return a "failed" to the hard drive of the bios test.

    Any ideas on that? I need to know exactly which partitions are expected by the bios. Does anyone have these specs, or maybe you have a mini HP and can examine your hard disk and tell me the amounts of partition and the size?

    Unless I can get the bios to recognize the hard drive, I don't see how I can reinstall the operating system on it. Any help is appreciated.

    Thank you

    _______________________
    When it comes to fix computers the longest word in the English language is "JUST"... as in "you do just that and it will work" :-)
    _______________________

    HI David

    Well, I hope this is my last post here. I had already printed a return address for the recovery disks, being returned to the Netherlands. Just for the beggar of cast iron, however, I decided to try just once more would like to think that now that there is a kind of operating system on the hard drive it might work. But unfortunately still; no joy.

    All this time I would be considered may not be something wrong with the external hard drive because it was no problem to start the installation of XP. So I was just wondering maybe it does not receive enough power (it is a slimline portable DVD player that gets its power from a second usb) so I made a DVD player external adhock using an IDE hard drive enclosure (which has its own power supply and an old internal DVD burner I had put aside.

    To my surprise and joy; the HP mini started the recovery process. I am now watching reformat the windows partition and copy the files needed to restore the hard disk.

    So anyone with a similar problem to the HP mini not recognize the recovery disks is my advice; try an another external DVD drive, preferably one with its own supply of.

    Thanks for all your help and patience David.

  • Error in the HARD drive test

    Hello

    I have run Long DST test and test HDD failed.

    Failure of ID M4M5BW-6B879U-QFPK0K-61EC03

    Product ID C5D27ES

    The laptop is slow and HARD drive is slow. Can you tell me what is the problem?

    Whenever the drive test hard short DST fails with 24 error Code numbers indicating that the hard drive has failed and that needs to be replaced to solve the problem

    HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

    Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

    Please try the troubleshooting below indicated once the steps:

    Step 01. Remove the battery and unplug the power adapter AC.

    Step 02. Press and hold the power button for more than 30 seconds

    Step 03. Plug the AC power adapter / (leave the battery for now)

    Step 04. Press the power button and check if the unit is operating normally

    If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

    If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

    Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the HDD defective via SATA USB adapter with another PC or a PC even after replacing the HARD drive & put in place of the operating system and try to copy / retrieve files.

    Please click on the link in order to identify, prevent, diagnose & recover against any failure to drive on HP Portable Hard Drives & Solid State Drives:

    http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

    You can check your warranty here to check the status and click here to order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the star of CONGRATULATIONS on the left to say thank you *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    K N R K

    Although I am an employee of HP, I speak for myself and not for HP

  • Laptop HP 255 G3: cannot retrieve... Hard drive test failed

    Crashed hard drive test failure ID: product QAPX62-7977R2-XD7V7F-605F03 ID: G4V03UA #ABA the hard disk capacity: 500 GB Hard Drive 1 Do I need a new hard drive? ... or just the recovery disk?

    A failure of the hardware ID normally means that the hard drive has failed. I have

    Is your laptop still under warranty?

    Check the status of your warranty here.

    Replacing the hard drive is under warranty without cost to you.

    You did a recovery from USB?

  • Hard drive test failed in the HP pavilion dm4 1041tx and HDD 0303 fast 1

    starting problem in my laptop,

    showing hard disk test failed...

    Error Msg: "fast hard disk 1"(0303) "

    Hello

    303 error seems to indicate that the drive is defective and must be replaced - it is also compatible with your startup problem.

    If your laptop is still under warranty, contact HP and arrange for the disc replaced.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • Hard drive test failed on HP Pavilion dv6-1100eo laptop computer

    I have a HP Pavilion dv6-1100eo Entertainment Notebook PC (P/N: NR597EA) with Vista 32 bit.  Unfortunately no guarantees left in, and in general I was very satisfied with this laptop.

    But suddenly Wondows would not start up - and it has yet to start Recovery hard disk partition. As I didn't know if this start was on hard drive or not - I ordered the DVD of recovery system for this version of Scandinavian language.

    These discs didn't work - so I thought that I probably did not my homework before ordering these disks.

    So I ran Diagnostics System (even if I have an older version of BIOS F.03).  On the diagnostics - test hard drive fast and complete failed during the first 1% analysis.

    Is there something that can be done - or is the only option new hard drive? In the case - the what hard drive is recommended is too cheap - because I don't want to invest too much in a book soon 3 year.

    Recently I have bougth an external hard drive (1 TB) based on the USB connection. That allows bypassing the HD internal. In this way I would increase HD capacity and not invest more in this notebook - since I already have the recovery DVDs

    It's probably a matter of time before I go buy a new HP laptop - that is why I don't want any long standing patch this problem.

    Hello

    Sorry to say, but you won't be able to install or boot from external HARD disk Vista, so if you need to get the workbook, you will have to replace the internal drive.

    The player at the link below is an example of one that would be perfect for your laptop.

    Hard drive 500 GB

    The procedure to replace the hard drive begins on Page 57 of your maintenance & Service Guide.

    Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.

    Kind regards

    DP - K

  • Hard drive test failed, not found boot device

    I have a Pavilion dv7 1245dx with Windows Vista 64 bit bought 2009 at Best Buy.  He slid the arm of the couch on a carpet in stop down.  Next day started ok, entered into yahoo, facebook, then type of frozen.  Finally, don't do anything, turn off manually down, started upward. Black screen, "No. Bootable Device - Insert Boot disk and press any key". It will accept only the recovery disks that I made after the purchase. Starting test ok, ok, hard drive memory test failed 'Boot Drive not found'.  If it helps, caps lock is flashing.  I saw something in a forum on the reset or reinstall the hard drive but no explanantion how.  Can you help me?  And can you give me a ballpark figure on a new hard drive or better to buy a new laptop?  Laid off in Michigan, hoping to be able to get the unit up and running without having to consider.  Thank you very much for your help!

    Hello:

    Here is the link to the service manual for your laptop.

    Can be found in Chapter 4, procedures for removal and replacement of hard disk.

    http://h10032.www1.HP.com/CTG/manual/c01918142.PDF

    If removing and reinstalling the drive does not resolve the problem, then the hard drive is dead.

    I don't know what that means though the flashing light of caps.  This could be something more serious.

    A new hard drive will cost about $57.00.

    I hope the recovery discs, you did work on it as well. They should but no guarantee.

    http://www.Newegg.com/product/product.aspx?item=N82E16822148532

  • Hard drive test failed

    Hello

    I have a laptop HP G72t-200 model.

    I had some computer problems, so I decided to do a hard drive test. While making the diagnosis, I got an error. This is the exact report:

    Test Drive: 1

    Smart Check: spent

    DST short: FAILURE

    FAILURE ID: PUXRWF-5526LK-XD0036-60WF03

    Product ID: WJ746AV

    Anyone has any info on this specific error? Let me know!

    Hello

    The error code will be a Smart failure or disk Self Test - in both cases, this would indicate that hard is defective and must be replaced.

    If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

    Kind regards

    DP - K

  • Computer lockout windows laptop 7 - can't access bios or change start-up. Even change the hard drive has failed

    HELP! @ I got locked out of my laptop with a password that appears immediately at startup.   nothing works to get around,

    cannot enter bios setup or change your startup.  3 tries, then "System Halt" appears.   I even tried to change the hard drive to reformat

    He and restore again.  No change.  It must be a bios password that I never have.  Any ideas how to get control of my back to laptop?

    Moved to Virus and malicious software Forums.

    Hello

    For problems of BIOS passwords, you will need to contact the manufacturer of your laptop.

    We can not help you because of Microsoft's policy.

    Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.

    Here's information from Microsoft, explaining that the policy:

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/keeping-passwords-secure-Microsoft-policy-on/39f56ef0-5d68-41AD-9daa-6e6019c25d37

    See you soon.

  • H8-1414: boot diagnostic hard drive test fail with "FAILURE ID: 90EF6C-00811-9XPK0K-60RC03.

    I ran diagnostic quick test for my hard drive boot and he responds with the message

    "FAILURE ID: 90EF6C-00811-9XPK0K-60RC03.

    Could someone tell me what the error id code?

    Thank you!

    Thanks to anyone who might help. I bought a new hard drive today and I'm about to install. Best wishes to all!

  • not found boot device. Please install a drive of system.hard of operation (3FO) past all the hard drive test

    not found boot device. Please install a drive of system.hard of operation (3FO) passed all the test drive I get this message after the recovery disc 1 stops at 36% and tells me to put in disk 2, I just discovered that my grandson was trying to help me by resetting my computer from factory settings off he thinks about 27% complete , it is only 8 and just trying to help this computer is only a few weeks was a Christmas gift its my fault for complaing about windows 8, can someone help me please thanks in advance

    I solved this problem myself thanks all syudents there to post what you've tried I went to bios and disabled the startup enabled legacey mode sucure tried to go to the Boot Manager it was my boot devices tried to use recovery disc recived the same message I have reset to factory settings and was able to reinstall windows normally

  • hard drive test failure

    Hello, I receive the text next message when I swtich the laptop on:

    "SMART hard drive control has detected an imminent failure. To ensure no loss of data, please save the content immediately and run Diagnostics in the Testin hard drive system.

    "Hard disk 1 (301).

    When I run the hard drive test in the diagnostic system, this appears:

    "Road test: 1."

    HDD SMART Check: FAILURE

    FAILURE ID: PTR04C-6LD763-MFPWWJ-60VF03

    Hard drive 1

    "Test drive: FAILED.

    When I start the laptop works fine, internet and all other devices work, scanning local disk C: and D: Recovery detects any errors. I tried to update it, but the message still appears.

    I wonder what may be the problem, any suggestions?

    The laptop never gave me a prblem to date, I bought it a year ago, last week I had to change the DVD player, which was the only change I had to make. After that, I started to have problems with him, like blue screens, indicating "Critical process is dead" and "kernel data page mistakenly".

    I also CD/DVD given to me at the time of the purchase, which I think are necessary for backup and recovery, but I don't know how they actually work.

    Thank you.

    Hello

    Back up any personal data in external hard drive as soon as possible.

    Call HP for replacement & take note of the ID of failure.

    If your laptop is still under warranty, contact HP and arrange for the replaced disk - you can check your warranty here status: http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=us & dlc = in & lang = to & lc = in & product = 4221435 & task =

    If you live in the United States, contact HP here:
    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    If you are in another part of the world, start here:
    http://welcome.HP.com/country/W1/en/contact_us.html

    Once this is done, simply use your recovery DVD to reinstall the operating system on the new drive.

    If you do not have your recovery discs, you can order a replacement set using the link below.

    http://support.HP.com/us-en/document/c00810334

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here: http://welcome.hp.com/country/us/en/contact/phone_assist.html#section1

    If you are in another part of the world, start here: http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html

    Hope this helps,

    Thank you

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  • H5Q 16AA # ABA: Hard Drive optimized failed DST Check

    I'm trying to help my mother with her computer.
    I did a scan on his hard drives and the optimized hard drvie dst check failed. Failure ID is OGFB6C-000836-9XJ2XA-615903. Can someone tell me where I go from here? Do I have to get a new hard drive, ect? Thank you.

    Jenna, welcome to the forum.

    I think that the hard drive has failed.  This is the Troubleshooting section for the hard drive.  I suggest following the guide on the test it.  If she shows that it does not, your only option is to replace it.  Here's a guide to help you replace it.  You must make sure that the new hard drive is the same size or larger than the existing one.

    Please click on the button + Thumbs up if I helped you and click on accept as Solution If your problem is resolved.

  • optimized hard drive dst failed

    My HP Touchsmart retained the slightest mistake and duty restart itself. Ran the chkdsk and says it has found errors. I rebooted the computer tried to safe mode by pressing F8 and nothing happened.
    Now when I turn on it top in turn, but rail as his Windows installation in the factory default, it-error after 3% saying that it can not install and restart my computer.
    After reboot, I hit F2 to getto the diagnostic screen and run the hard drive test and he fails to say "optimized hard drive dst has failed."
    What I read, I guess that the hard drive has failed, I'm sure I'll have to replace it, but the problem is that I can't order a replacement for her drive because theres no CD-ROM only drive on the laptop.
    Please notify.

    Help us help you by displaying the following information.

    1. the complete model number and the laptop Nr - see web document this HP if you do not know how to locate the product number or model number.

    2. is your laptop still under warranty?  Check the status of your warranty here.

    Contact HP directly to arrange for a replacement hard drive warranty sent if your warranty is still valid.

    You can order a USB HP recovery flash drive instead of a set of recovery disks. That will solve the problem without DVD player for you.

    How to get a recovery disc or usb recovery media

  • Replaced the hard drive (second hand)

    Hello

    I replaced the hard drive on our laptop because she didn't, I bought a second hand one and it were mounted today but the F2 system diagnostic check States a message chip check past short DST failed. It's a like for like hard drive WD Scorpio Black etc. the replacement drive is spining am I missed something other that I bought another drive hard duff.

    I have to order a new set of discs of recovery that I can't find the original ones as the laptop brings dust and out of warranty.

    Someone help

    Thank you

    Hello

    Browse the following documents carefully & follow him.

    Test a HDD in BIOS ; Laptops HP - how to run the hard drive Test

    Hard disk failure errors

    Test the hard drive by using SMART

    Normally the HP disk HARD Selft Test works well, but the information stored in S.M.A.R.T indicates that your HARD drive will fail.

    It seems the automatic test crashes if there is a bad sector that has not yet been remapped. If you back up all your data before performing a full format on the disc it will fix the problem (assuming it's the same problem I had). In the meantime, I would check what are the SMART test results... you may have a faulty hard drive. (one or two bad sectors are not as bad as HP are affected because these will be remapped as soon as a write is attempted on them).

    If it gets corrupted, go for another one again.

    First of all trying to read the above documents and try to do it again.

    Thank you

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    * CLICK ON "ACCEPT AS SOLUTION" TO HELP OTHERS FACING SAME ISSUE *.

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