Has been contacted by 2 Indian men by phone, claiming they were by Microsoft

Similar Questions

• msteknokratz one has been contacted by this company

  No one has been contacted by this company

  Hi tonysheridan,

  It is a scam.  Please see article with more information:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  I hope this helps!

• My mother has been contacted on April 28, 2012, by the Digital River company

  My mother has been contacted April 28, 2012, by the Digital River company, telling him that his pc was infected and if she wasn't buying Windows security she might as well throw his pc. Is this company associated with Microsoft? If so, you should be ashamed of your organization.

  I would like to be contacted by your company.

  Digital River is a legitimate business.

  But... How do you know it was a representative of Digital River?  These scammers have been known to tell a lie...

  All other calls suggest she told the appellant that you brought calls to the police which should deter continue to harass your mother.

  See the following links for more information:

  http://www.Microsoft.com/security/online-privacy/msName.aspx

  http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  http://www.mypchealth.co.UK/GuideScam.php

  Kind regards...

• Has been contacted by "Microsoft" Windows about a refund for customers of PC care online, wants to deposit money in my account to credit. Is it a scam?

  Original title: URGENT IS a SCAM please ADVISE as soon as possible

  I was just contacted by "Microsoft" Windows about a refund for customers of PC online care because the company was closed due to the breach of contract.

  This person wants to deposit money in my account to credit.  IS IT A SCAM?   Looks like a.

  The person could not give me no details as their ID verification

  Thank you

  Beth

  This just happened to me today, the person said in English that they were from Microsoft Windows to D.C. and I got the 2 refunds coming, one for 49.99 and one for 300.00. When you press on for more information, that they finally gave up. They wanted me to turn on my computer, so they could process this information. I never contacted Microsoft for anything, ever. Sounds like a scam to me.

• Everyone has been contacted by Microsoft support? I got a call from people today who say they were in New Jersey...

  I was contacted by phone by a person who identified themselves as being a Microsoft technician this afternoon.  After asking how much of my family's computers, they told me that our system had been compromised and that they would help us fix.  After walking me through obtaining of Event Viewer, they transferred me to another person who was the senior technician (or so they said).  I asked where they were from my number identified the call came from a number of British Colombia (where I live) and the installation was based in New Jersey.  Unfortunately, the infection from the system has been resolved, as the higher tech hung up before that.
  FYI, there are two main offices in our House, one running XP and the other Vista.  We have also 4 laptops, XP, (1) Vista (1) and Windows 7 (2).
  Sorry for the length of both the threshold question and paragraphs here, but this is my first question.  Thank you for your help in advance.

  Hello

  They give you direct access to your computer or install
  any software of them? If yes remove internet access to the machine
  NOW. Take the steps below and you may have to contact Bank
  credit cards, credit, companies offices, suppliers, and e-mail contacts
  and others where sensitive information could be compromised. You
  will need to carefully check for malware, so that you do not transfer
  with backups, and then save the data in a redundant way and format and
  Reinstall Windows. Check with the system manufacturer and other professionals
  of course you have everything you need to complete this procedure.

  ------------------------------------------------------------------------------------------------

  In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
  Watch groups. Arm yourself with knowledge.

  No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
  computer. So that's the fraud or scams to get your money or worse to steal your identity.

  Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
  phone calls to help you fix your computer
  http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

  Scams and hoaxes
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

  Microsoft Support Center consumer
  https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

  Microsoft technical support
  http://support.Microsoft.com/contactus/?ws=support#TAB0

  Microsoft - contact technical support
  http://Windows.Microsoft.com/en-us/Windows/help/contact-support

  ===========================================================
  ===========================================================

  Follow these steps carefully:

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  Hope this helps

• Has been contacted by misrosoft technician and presured in purchasing anti-piracy program!

  I was contacted by phone last night (Friday Jan 25), he identified himself as microsoft technical support. He asked me to allow him to have remote access to my laptop. He "showed" that my computer had been used by hackers to Packistan. He convinced me "stipid" to clean the laptop and buy online using my credit card a year anti-piracy software.

  The wrong pollster, but he recalled to work even after I hung up. He was persistent while he eventually convince me. He did not speak English...

  I was just scammed?

  Andrew

  Hello

  Yes you have been scammed.

  It's a scam.

  Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  We have all the errors and warnings in our Event Viewer

  If you gave them remote access and you do Internet banking, contact your bank, explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  See you soon.

• My Hotmail account has been hacked. I pointed out to them, and they have blocked access. I received a PIN but no solution.

  About 100 names in my Hotmail received a phony call for money. Then someone changed my password. I reported to Hotmail twice and told me to check the private forum, but never said how/where. It's maddening. Thanks for any help.

  Please use the following resources:

  Hotmail Portal

  Windows Live Hotmail Top issues and Support information

• Received a phone call from 1-647-931-5619 saying they were from Microsoft saying that my computer has been infected. Are you peole?

  I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer.  You call people to warn him of this?

  Scam.

  See: http://www.microsoft.com/security/online-privacy/msname.aspx and

  See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows
  • Windows repair center
  • Microsoft technical support
  • Microsoft technical support
  • Windows Support Group Technical Department
  • Microsoft Research and Development Team (team of Microsoft R & D)

• Windows machine is in a constant reboot loop. HP has been working on the device and there is no hardware problem. Microsoft support said there are corrupted in windows files and we were able to repair windows.

  HP is sending me a CD to reboot for Vista and say these original files are on my hard drive. The risk is of losing all the data. I'm embarrassed to say I didn't have a backup or set a restore point in the years I've had the machine
  So my concern is to lose all e-mails, documents, images, videos, and music, a lot of itunes. Microsoft feels that they can get the computer restarted without damage and data. Apple suggested I install a product open source, Ubuntu and use the file manager in this OS to unload the files. I studied a little and it seems too risky.  My question is this; What is the best way to save my files as part of the reboot process?

  You follow what I said.
  We don't know what data is on which drive.

  1 and 2 requires that remove you your hard drive.
  1 means install you also in another computer as a slave drive.

  If you think that labor is out of your reach, see a local computer repair shop.

  See you soon. Mick Murphy - Microsoft partner

• When I try to access the windows Defender it says operation has been cancelled due to restrictions in effect on this computor. I think I uninstalled the control point

  I went to the windows Defender to change visual effects to take into account what was best for the performance. Now when I try to access windows Defender it says this operation has been cancelled due to restrictions in effect on this computer. Contact the system administrator. I tried to do a system restore, and looks that I uninstalled windows defender control point. What should I do

  Hello gailhorne,

  Do you have any antivirus software installed?  Please visit the link below and let us know the status.

  running windows Defender but receive error message that this operation has been cancelled the restrictions in effect on this computer

  http://answers.Microsoft.com/en-us/protect/Forum/protect_scanning/trying-to-run-Windows-Defender-but-get-error/6969e099-6c42-47B5-ADC5-18804bce3cb6

• When I try to play a game! all I get is "a debugger has been detected _ unload the debugger and try again.

  I did evry thing I can think and what's on the net
  CAN ANY 1 CAN HELP ME!

  Hi buddy300,
  Welcome to Microsoft windows vista forums!

  a. this happens only with games?

  b. remember that any changes made to your computer before this problem?
  Have c. you installed a software debugger on the computer?

  This problem may occur if one or more of the following conditions are met:

  ·         There are programs (for example, an antivirus program or debugging software) that run in the background and that interfere with the game startup process.

  ·          Your sound card or sound card drivers are outdated.

  ·         His Creative Audigy card is installed on your computer. This sound card may conflict with the game startup process.

  I suggest you do the following:

  Step 1: disable the security software on the system tray and then check.

  (Note: enable security software after the test)

  Step 2:

  Put the computer in a clean boot (namely if any third-party software hinders the process)

  http://support.Microsoft.com/kb/929135 ---> how to solve a problem by performing a clean boot in Windows Vista or in Windows 7

  Check with step 1 (run a clean boot):-If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem.

  Continue with the remaining steps to pin-point on the third party service.

  (Note: after find you the problem causing the program, you will have to perhaps to update or install a newer version of the program and also don't forget to put the computer to a normal startup)

  Step 3: try the steps mentioned in the article

  Games: Error Message: a debugger has been detected: unload the debugger and try again

  http://support.Microsoft.com/kb/812759

  Step 4: System Restore: -to restore the operating system to an earlier point in time, follow these steps:

  a. Click Start, type system restore in the search box and then in the list click on the system restore program. If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  b. in the System Restore dialog box, click on choose another restore point and then click Next.

  c. in the list of restore points, click a restore point created before you started having the problem and then click Next.

  d. click Finish.

  e. the computer restarts and system files and settings are back to the State they were in at the time where the restore point has been created.

  Thank you, and in what concerns:
  Ajay K
  Microsoft Answers Support Engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Received a message that my antivirus has been turned off. How do I turn it back on again?

  virus protection has been turned off

  How can I activate my virus protection back on that I just turned my computer on and got an alert saying my antivirus is disabled

  Hello SharynKosanke,

  This thread has been created in the Windows 7 installation, upgrade, and activate forum. the Microsoft moderation team has moved this thread in the forum Windows 7 security, privacy, and user accounts.

• I need to replace a series of OS disk not &#60; removed &#62; that the original has been lost, can I get a replcement?

  The disc has been lost? can I get a replacement.

  http://support.Microsoft.com/kb/326246/en-GB

• My computer has been hacked

  Please help me?

  I am a senior and I'm sorry for not being familiar with computer language.    I use my computer mainly to send emails to my grandchildren and to do my grocery shopping.

  I've been hacked from someone who said they were from Microsoft.  After you call the credit Bureau and my credit card company, I am now afraid to send emails & shopping.

  Please advise me if I have to buy a new Tower?   My screen and keyboard, speakers are fine.

  Thanks for any help & help you can give me.

  Hello

  There is no need to buy a new Tower or the operating system.

  Reinstall the operating system, you have now installed to make sure that you are free of them.

  Read this information on phone calls scam:

  Either these so-called "Microsoft" Tech companies want to sell you a worthless software, or remote access to your computer to try to steal your credit card and bank information and also achieve an identity theft on you.

  You are the only person who knows if you gave them remote access.

  If you gave them remote access and you do Internet banking, contact your bank, to explain, and change passwords.

  If you use your online credit card, cancel and get a new one issued to you.

  And the only way that willl you know that you are free to them is to backup your data and do a clean install of your operating system.

  @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

  And Microsoft does not contact you unless YOU have made prior arrangements with them to do.

  There is an article in the link I'm you provide at the end of this one

  Read this Information from Microsoft:

  "Avoid scams to phone for tech support.

  http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

  Don't be fooled of unsolicited calls. Don't provide personal information.

  Here are some of the organizations that cyber criminals claim to come:

  • Helpdesk Windows

  • Windows repair center

  • Microsoft technical support

  • Microsoft technical support

  • Windows Support Group Technical Department

  • Microsoft Research and Development Team (team of Microsoft R & D)

  ___________________________________________

  There are several methods to reinstall Vista.

  This can help you:

  http://www.heidoc.NET/Joomla/technology-science/Microsoft/57-Windows-Vista-direct-download-links

  You can contact your computer manufacturer and ask them to send you a set of recovery disks.

  They should do this for a small fee.

  To reinstall Vista using their recovery disk/s, you start from the 1st recovery disk they provide and follow the manufacturer's instructions to reinstall:

  You need to change the Boot order to make the DVD/CD drive 1st in the boot order:

  How to change the Boot order in BIOS:

  http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm

  "How to replace Microsoft software or hardware, order service packs and replace product manuals.

  http://support.Microsoft.com/kb/326246

  And if you have never received a recovery disk when you bought your computer, there should be a recovery Partition on the hard drive to reinstall Vista on how you purchased your computer.

  The recovery process can be started by pressing a particular combination of the key or keys at startup. (Power on / start)

  Maybe it's F10, F11, Alt + F10, etc., depending on the manufacturer.

  Ask them to the proper key sequence.

  And if you do not score a manufacturer of recovery on your hard drive, you should be able to make your own recovery from her disks to reinstall the operating system.

  Go to programs > name of the manufacturer of your computer > then their system or recovery tools software topics for them, depending on how it is formulated.

  If you can't find any reference to it, contact the manufacturer for advice on how to make these recovery disks.

  Some manufacturers have more available Vista recovery disks.

  If this happens, you may need to try this instead:

  You can also borrow and use a Microsoft Vista DVD, which contains the files for the different editions of Vista (Home Basic, Home Premium, Business and Ultimate) must be installed. The product key on your computer / Laptop box determines what Edition is installed.

  Other manufacturers recovery DVDs are should not be used for this purpose.

  And you need to know the version of 'bit' for Vista, as 32-bit and 64-bit editions come on different DVDs

  Here's how to do a clean install of Vista using a DVD of Vista from Microsoft:

  "How to do a clean install and configure with a full Version of Vista '

  http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html

  And once the operating system is installed, go to your computer manufacturer's website and get the latest drivers for your particular model or laptop computer.

  And phone Activation may be necessary when you use the above installation method.

  "How to activate Vista normally and by Activation of the phone '

  http://www.Vistax64.com/tutorials/84488-activate-Vista-phone.html

  See you soon.

  .

• My account has been blocked in error code 800844fb.

  My acuont has been blocked by error code 800844fb

  Thank you for visiting the Microsoft answers community site!

  The question you have posted is related to Windows Live Hotmail and would be better suited in the Windows Live Solution Center.

  Please visit the link below to find a community that will support what ask you

  http://windowslivehelp.com/forums.aspx?ProductID=1