Have a virus in Vista and impossible to remove

my computer had a couple of infections. I took all my files to and rebooted the system. The virus is still there and vista it detects, but I need to register for vista, vista is not allowing me to do something now, I don't have the key, all I have is a broken computer with sad look. What should I do? any advice would be great

Hello

When you post here if you know, give us the name of the malware

and vista won't be good sign it is malicious software that

Download update and scan with the free version of malwarebytes anti-malware

http://www.Malwarebytes.org/MBAM.php

You should also download and run rkill to stop the process of problem before you download and scan with malwarebytes

http://www.bleepingcomputer.com/download/anti-virus/rkill

If it does not remove the problem and or work correctly in normal mode do work above in safe mode with networking

Windows Vista

Using the F8 method:

  1. Restart your computer.
  2. When the computer starts, you will see your computer hardware are listed. When you see this information begins to tap theF8 key repeatedly until you are presented with theBoot Options Advanced Windows Vista.
  3. Select the Safe Mode with networking with the arrow keys.
  4. Then press enter on your keyboard to start mode without failure of Vista.
  5. To start Windows, you'll be a typical logon screen. Connect to your computer and Vista goes into safe mode.
  6. Do whatever tasks you need and when you are done, reboot to return to normal mode.

Tags: Windows

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