Have purchased 5.7 from adobe lightrm in 2013 are their any update available?

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  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm

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  Title of the message was edited by: Brett N

  That clears up things nicely.

  According to the filtering of spam in your e-mail client, or perhaps a Messaging Firewall program, you may have that the e-mail message to a folder "pending."

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  Try to sign out and sign in return for Creative Cloud Desktop app and then check.

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  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6.4|  6| 5.7.1| 5 | 4 | 3
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order. Thank you!

  Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order.

  Thank you!

  You may please check out the link below for instructions on cancellation.

  Cancel your membership creative cloud

  For more information you can contact the Support from Adobe by clicking on the link below.

  Contact the customer service

  Please make sure that you are connected to the right Adobe ID.

  Hope this will help you.

  Kind regards

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• I bought after effects CC from the Adobe website. The screen flashed a messaged saying "your request". I have not received an email from Adobe yet with an activation code. When I check my account it says I have no purchase. Not sure

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  Hello

  Please see the following links:

  Manage your creative cloud membership

  If you still need help please contact support: contact customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

  Let us know if that helps.

  Kind regards

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• Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no orders existing and after download, all the creative cloud applications

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  What gives?

  allow at least a day working pst for your purchase to complete.  Today is Saturday afternoon pst.

  After this time, check your account, Adobe ID Code

  If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• 2 days ago my MacBookPro disk failed. He was old and running OS x 10.6.8. I was running from Adobe Creative Suite 6 purchased 07/05/2012 order number DELETED

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  I would like to be able to re - download this software on the new Mac Book Pro I now put in place... OSX 10.9.4. and I would like to be able to do it as soon as possible because it's for work and I have delays.

  Suggestions or guidelines on how to proceed would be greatly appreciated

  Ian

  [personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

  [This is an open forum, not the Adobe support, please do not post personal information]

  Download from the link below and enter your serial number when the installation program asks you

  kglad links in response #1 here https://forums.adobe.com/thread/2017859