HCPP Event Viewer

I get this error message when I open the event viewer on CSPM. It happened when I updated the last signature on JOINT to S33 Version 3.0 (5).

"New DbEventCallback, eventStreamConsumer--> reading failed.

"newDbEventCallback, error caught in the catch block.

I used the cvtnrlog.exe command to clear all entries in the database in the hope that this will help, but the problem seems not to get out. No matter who or what this error message and have the solution for this? Any help would be much appreciate.

It looks like your database might have gotten corrupted.

Open CSPM and go to file - export and save your current configuration to a file somewhere outside the CSPM .cpm

directory structure. Close the CSPM. Now go to start - programs - Cisco Systems - CSPM - Troubleshooting Toolkit.

the strategy of Restore Database press the button tab restore and wait the 4 boxes themselves. Open now

CSPM again and he will come to the top with an empty database. Go to file - import and import the .cpm file that you just exported in. Delete the new user 'Imported' from the menu at the bottom on the left side and make a backup/update and see how it goes.

Tags: Cisco Security

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