He said that I am on a free plan, even if I paid for it?

Similar Questions

• My Adobe ID says I don't have a free subscription, even if I paid for a full subscription.

  In October I paid for one 'Adobe Creative Cloud 1 year student membership "and got an activation key to use it. Recently, I had some problems with my hard drive and had to reinstall everything on my laptop. When you try to reinstall the creative cloud on https://creative.adobe.com/educard/wah he told me that I had already used my code, I did in October before my hard drive broke down. So I thought that I could just download creative cloud and everything would be fine, but I got the message that I could use only tests because no subscriptions were found. Then I looked on accounts.adobe.com and saw that there he also says that I only have a cloud creative subscription. I only have 1 account, so I use no doubt the right.

  What can I do to reuse my actual subscription instead of just the trial?
  

  Hello

  I checked your account and membership of the CC under this Adobe ID is suspended.

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Malware 'non-genuine windows' shows and other software (Acronis) not said that this is the evaluation version when it is the paid-up version.

  I've been running windows 7 64 bit with SP1 and all the updates that are known for 10 months without any problem.  Now, a 'non-genuine windows' malware appear and other software (Acronis) not said this is the evaluation version when it's the fully paid for version.  What should I do to solve this problem.  Rick Rickard

  You must read the user final license agreement and you will find that the OEM licenses have restrictions. You need to understand.

  If you want to move windows from one computer to another, you need a full commercial license.
  This same problem is again this morning on another computer where he runs a real operating system from microsoft, Windows 7 32 bit SP!, more than 4 months.  Today he says that my win 7 op sys is not authentic.  This computer has been customized built so I was the first to install a sys op on it.
  
  
  After a diagnostic for the analysis report.

• The adobe employee said that he had to cancel my plan and it is not always cancelled?

  I said in response to another person in a similar boat as me, but I thought I should open a new forum to see if an adobe employee can remedy!

  I called Dec.26th, and the guy on the phone said it had to cancel my subscription free of charge. I check back today to know he never canceled it like he said he would. What the hell is happening here? Adobe employees answer me please! I tried to do the thing whole chat now since beyond calling hours and there was a pop up saying that the cat is not available. I'm going to wait to see if someone answers and if not I will call first thing in the morning. This such a terrible company to lie to me and go back on their word.

  Hello

  Your subscription has been cancelled on December 26 and you will have access to the end of your billing month - January 17, 2015.  There will be no additional fees.

  Let us know if you have any other questions.

  Thank you

  Bev

• How will I know if avast works with Foxfire 6.0? It is said that he will work with him though even looks like it works?

  If is is a known problem, how can I go back to my previous Foxfire?

  Avast! AntiVir Personal 10 works very well for me with all versions of Firefox, I installed - 2.0 through 8.0a1. The only thing that might not work with the Pro version and versions of Firefox 6 + is an Add on Firefox that adds some relatively useless features, provided by Avast anti-virus features are not affected.

• Just said that my windows 7 in not much authentic after using it for two years. It came with the laptop then why I said this is not true.

  I got a message saying my windows would be disabled within 30 days I seem to have a copy of Tin. Not possible that I bought my laptop with windows 7 already installed. I really don't know what to do as the activation code is almost worn out. Why after two years this happened? Please can someone help me? Thank you. Kathy.

  To analyze and solve problems for Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

  Once downloaded, run the tool.

  Click on the button continue, after a short time, continue button will change to a copy button.

  Click the copy button in the tool (ignore the error at this stage) and then paste (with r-click and paste or Ctrl + V) in your message. (please do not change the report.)

  Please indicate the version and edition of windows from your COA. do not specify the product key from the COA.

• I just paid the plan of creative photography Cloud but it is said that Im using the trial version and I have to pay for it, but I received the confirmation email of the payment, what should I do?

  I don't know what to do, I paid the plan, I received the payment confirmation email, but when I opened the app, it says I have to pay for it again, as it did not work, if I have to use the trial version, what do I do?

  Hi Juliana,

  I see an active subscription under your account, and it is to show only enabled on a machine.

  Please confirm if the issue is resolved?

  Kind regards

  Akshay

• free trial but I have paid for Cc

  I am Member creative cloud. When I opened Cc I see I have the trial version. What's wrong?

  Keesz60 for more information on how to solve the connection failure which prevents your active membership to be authorized please see sign, activation or connection errors. CS5.5 and later.

• problem with internet conection shop said that it looks like a hardware problem and told me to contact you

  laptop light shop and was asked to check the internet connection, he tried his, but he said that without internet conection will not work even the wireless

  Hello

  If it's a hardware problem, then it can be fixed on the Internet forums.

  Try another store that could be more sensitive to decent work.

  If not, maybe this can help.

  http://www.ezlan.NET/wireless.html

• Why not CS2 download comes with Acrobat & how do I get it for free since I already paid for this

  I got a new computer and tried to install CS2 but it did not work.  I downloaded and installed on the site, but he did not understand Adobe Acrobat, even if I paid for this with the original software.  How can I download the version that I paid for for free?

  Acrobat 7 (std and pro) are on the same page for dl cs2.

• I use the free trial version. I try to print an Applitrack online application. He said that I should print preview it.  It does not work.  How can I get it works. Help.  I'm afraid that my request will be not visible to employers.

  I use the free trial version. I try to print an Applitrack online application. He said that I should print preview it.  It does not work.  How can I get it works. Help.  I'm afraid that my request will be not visible to employers.

  If it is an Acrobat, who never had a print preview, because the PDF screen is an overview of what the prints.

• I paid for package of photography for adobe, which announced including mobile lightroom.  But said mobile lightroom free trial has expired.  It seems that I just need someone to watch my account, but apparently it's impossible as they will allow me only

  I paid for package of photography for adobe, which announced including mobile lightroom.  But said mobile lightroom free trial has expired.  It seems that I just need someone to watch my account, but apparently it's impossible as they will only allow me to communicate with them for the first 90 days of a subscription.

  Hi nwkelley,

  Please sign follows Creative Cloud Desktop App connect and disconnect activate Cloud Creative applications , restart your computer and see if that helps.

  If it doesn't see connect and disconnect to activate Cloud Creative applications

  Kind regards

  Assani

• He said that my free trial is over, but I'm supposed to have a free membership to creative cloud

  He said that my free trial is over, but I'm supposed to have a free membership to creative cloud

  Hello

  Please see software Adobe to trial has expired at the beginning

  Hope that helps!

  Kind regards

  Sheena

• Hi all! I recently bought a logo and said that I would need either Adobe Illustrator or CorelDrawX7? to view and perform additional modifications to the source files, I bought as well. My Question is are there any free form of AI? HelpPlz! :))

  Hi all! I recently bought a logo and said that I would need either Adobe Illustrator or CorelDrawX7? to view and perform additional modifications to the source files, I bought as well. My Question is there at - it a free Version of Adobe Illustrator? or What Can I do? Any help would be greatly appreciated! Thank you very much! Tracy

  You can use I as a trial for a limited period of time. Please visit:Creative cloud product trial | Download, install, start the trial

• I just bought a year of CC version... When I login my account, the payment is visible, I downloaded photoshop and I wasn't able to get the work permit im always using an aplication free period. It is said that no payment or upated is the registry under t

  I just bought a year of CC version... When I login my account, the payment is visible, I downloaded photoshop and I wasn't able to get the work permit im still using a free period aplications. It is said that no payment or upated is the registry under this ID

  Hello

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena