(Hello) today I paid for one month for Creative Cloud App. I have a letter of confirmation of my order. But I can't use this application. My question is WHY? Should I do something else? Or should I wait? Please help me.

Similar Questions

• I paid for creative cloud 49 euros in the month, but applications are in trial version

  I paid for creative cloud 49 euros in the month, but applications are in trial version

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for creative cloud photoshop & lightroom, but it won't let me download because of the incompatibility of the system. NA not ask before payment. I have mac os lion 10.7.5. What are my options?

  I have paid for creative cloud photoshop & lightroom, but can not download because of the incompatibility of the system. I have Mac OS Lion 10.7.5. What are my options?

  1 - upgrade your Mac OS to something compatible

  Requirements for programs of cloud... scroll down and check each program

  -http://helpx.adobe.com/creative-cloud/system-requirements.html

  2 - return to https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• I already paid for Creative cloud on my old mac. How can I transfer it to my new Mac?

  I already paid for Creative cloud on my old Mac computer. How can I transfer it to my new Mac?

  You do not transfer the programs... you disable and uninstall the old computer, if you aren't going to use it and then install it on the new computer

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

• I have an adobe ID and I paid for creative cloud but I only have trialversions

  I have an adobe ID and I paid for creative cloud but I only have trialversions

  Help, please

  Hi Bram,

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Guinot

• Hello, I'm paying for creative cloud but I can't as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello, I'm paying for creative cloud, but it does not accept my payment details as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello

  You must create a new Adobe ID with a new email and select Hong Kong as the country.

  ^ Ani

• I paid for creative cloud, but the installer doesn't give an option of Trial

  I paid for creative cloud. When I use the installation program, my only option is to download versions of application of environmental assessment test.

  How can I fix it?

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for creative cloud, photoshop works very well, but it won't let me register for lightroom

  I paid for creative cloud, photoshop works very well, but it won't let me register for Lightroom

  Lightroom must be installed through the creative Application of cloud.

  It seems that you have installed a perpetual license Version or a Trial Version of Lightroom. Uninstall versions you have installed Version 5, and then reinstall through the creative application of cloud.

• Paid for creative cloud, but still says Dreamweaver trial is expired?

  I bought the unique composition from month to month for Creative Cloud a few days before the expiration of my trial of Dreamweaver, now that the trial was over, that he won't let me, saying my trial happened to expiry and upgrade. That is what it is?

  Thanks, but it resolved. It was only delayed by validating my creative cloud membership.

• Paid for creative cloud, No Code redemption, still wonder about buying Apps

  Hey! So, I'm a design student who decided to take advantage of the free 30 day trial of Dreamweaver, InDesign, Photoshop and Illustrator. I downloaded and used all three for 30 days and then decided to buy the creative cloud. I bought the creative cloud under the price student $ 34.99 more tax last night. My order has been processed until one day or the other last night or this morning. So I paid for the creative cloud and he says I have, but all my office applications (Photoshop, Illustrator, InDesign, Dreamweaver and) always appear as before be bought... Am I wrong to buy the wrong thing? I received an email confirmation of payment and purchase. I never received a redemption code or anything beyond what I have mentioned. Please please help as I have finals in a week, it's why I download this software. Thank you thank you thank you for any help.

  Oh and I use a Mac.

  Log, activation, or connection errors. CS5.5 and later versions

  Mylenium

• I paid for creative cloud and I I have´t received the serial number. IM always working with the trial version

  I NEED HELP FROM ADOBE. 23 days waiting and still out of work.

  Thank you.

  Hi Mary,

  With Creative Cloud membership a serial number is required for activation.

  I would ask you to please follow the steps mentioned and let us know if problems.

  Kind regards

  Hervé Khare

• I've already paid edition Creative Cloud schoolgirl and her teacher, deleted all tests from my computer, but still can't download full version

  Already, I have paid teacher edition and student of creative cloud but can only download tests to my computer. Now, they are expired, and I want to use the full version, I already pay for 2 months. But in my online account, there are still only available trials. The student account is granted by Adobe.

  I removed the full CC with the cleaning of cloud tool, but it doesn't always. When I connect with another PC, the download of the full version is possible, but I need it on my laptop for school.

  Hi Christine,

  Your subscription is active / valid, make sure that you are registered in correct Creative Cloud Desktop with Email application / Adobe well Id want to go connect and disconnect activate Cloud Creative applications

  You can also view Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  It could be useful!

  Rayyan

• Hey! I paid for creative cloud as I usually do for a few hours but still my programs does not! HELLLLLLLPPPPPP

  I need to work! I paid many hours ago! but still, my programs does not

  I read that it will take as much as 24 hours for a purchase to show your Adobe account

  You should be able to install and use as a trial until your account is activated

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

• Paid for creative cloud yet when go to download says download trial.  What I am doing wrong?

  Want a little help please?

  Thank you!

  Well I got it settled.  Just work on the installion of apps now.

• White screen for creative cloud

  I have recently subscribed to the cloud creative and downloaded Adobe Photoshop on my iMac and everything works fine.  Now, I travel and want to use the same programs on my Macbook Air, but after downloading all I get is a white screen for creative cloud and doesn't launch Photoshop.  I tried to uninstall, but it does not work.  I deleted the folder obd or something like that and also rebooted my computer. Nothing works.

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0