"Help and Support" display problems

Similar Questions

• Help and Support of problem with Windows 7

  Am I right in thinking that help and Support is not available in offline mode with Windows 7?  Because one of my problems is a difficulty with an internet connection, I especially need help offline and Support, but it does not work: 'research' find nothing and the pages that appear are not connected to my question.

  Hi derrybyrne,

  Thanks for posting in the Microsoft answers Community Forums.

  Windows 7 help and Support as a built-in feature in all of its editions, you can access it in offline mode by pressing F1 or by clicking Help and about Internet Explorer.

  If you get the search results not related to your question, then you must be connected online to get help with your problem help and Support.

  Alternatively, you can ask a question to Microsoft Answers concerning the problem you are having with your Internet connection in the section Networking, e-mail and put online .

  Alternatively, you can also use Troubleshooter in Windows 7, which you can access in Control Panel of-> items-> troubleshooting Control Panel

  Hope this helps you.

  Concerning

  Arona - Microsoft technical support engineer

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Help and Support does not all links - _ error message

  	The page cannot be displayed
  	Cannot display the page you are trying to view. Maybe it's because: If you try to view this content on the network, there may be network congestion or a problem with your connection. There could be an error in the address of the page. The page may not be available. Please check your network connection or try another page. I tried all the "fixes" mostly, nothing helps.

  Hi marthal222,

  Do you have any service pack installed on the computer?

  Please see the article below for reference.

  "Network connections" in Windows XP Help and Support displays a "Cannot display page" error message
  http://support.Microsoft.com/kb/314330

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• A blank window appears when I click on help and Support.

  Original title: help and support the problem

  I have vista Home premium, when I click on help and support, the window comes up empty, when I do a search it is said, not found in the help topic, this content under construction, we were able to recover the requested topic, how can I get the help to work again window?

  Hi jak509,

  In addition, you can check if this article helps.

  I can't open the help that was created in Windows Help format (WinHlp32.exe)   I hope this helps.

• How can I make images display in "Windows Help and Support"?

  I am problems in the display of images in "Windows Help and Support". Images are not displayed properly and help is also not formatted well as it should. Previously everything was fine, but I don't know what went wrong and resulted in such errors in appearance. I am currently running windows Vista business, which comes pre-installed in Sony VAIO VGN-BZ15GN.

  Images are not displayed and if they are displayed (this happens rarely) when they are positioned incorrectly. I tried to get help online, but it does not work yet. most recent online help is displayed, but the images still do not come. and if they come up (it happens sometimes) so they aren't too not formatted and well positioned.
  Please help me with this.

  Hi John,.

  see if this article helps you:
  http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & security - since 2003. ~ My Blog: http://blogs.dotnethell.it/vincent/

• Problem with the help and support after Windows Update

  Hello

  After downloading some updates from microsoft, I now cannot open the option "help & support". It is said ' sorry Internet Explore cannot download / help.

  Anyone got any ideas how I could restore the option ' support & "?

  concerning
  Dale

  Hello

  It would be useful to tell us what operating system you have and what computer you have. Regarding your problem:

  who help and support option do you mean? Help windows?

  Moreover, already checked the website of microsoft? Would be useful for you since almost all topics around the windows are covered here.

  Visit this link for the support of the MS Web site: http://www.microsoft.com/europe/

  Welcome them

• My w/service pack 3 Windows xp displays data or results in Help and support

  When I open the help and support, any subject; Tools, info from the computer. Glossary Windows, configuration of the system. and or remote assistance and network diagnostics.

  clicking on one of them shows no results - at all, nothing happens. Help.

  I understand that this help and Support Center does not appear.

  It may be that the service has been disabled.

  Follow these steps:

  1. click on the Start button

  2. click on run, type Services.msc

  3. Locate and double click on help and Support

  4. set the startup type to automatic

  5 start the Service

  Restart the computer and check the result.

  Hope this helps

  Post back if necessary

  _______________________________________________________

  If this post can help solve your problem, please click the 'bookmark' or 'Yes' to this message button. By marking a post as answer and/or useful you help others find the answer more quickly.

• I can't open windows help and support. I get a message saying "windows cannot open help and support because a system service is running, to resolve this problem, start the service named help and support.

  How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

  How can I open help and support, I get a message telling me that I can't open it, as a system service runs not to solve the problem open help and support!

  Long time since I used XP but I seem to remember that if you do start - run msconfig [back] in my view, there are Services tab there where you can change the aid stopped service to start.

  If you find my answer helpful, please click the button "Vote as helpful"! Thank you! My Blog

• Error: "Windows cannot open help and Support." "To solve the problem, see Help and support.

  Original title: help & support

  When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?

  Hi EdwardBahr,
   
  -Remember to make changes to the computer between the calendar when things worked fine and now?
   
  Try the steps listed in the following article and check, if it helps in fixing the issue:
   
  You cannot open the help and Support Center in Windows XP
  Cannot load help and Support Windows

• Hello. My pc problem, it's that I can't launch Windows Help and Support. I received the error code 0 x 80004005. I have Vista Premium. 32-bit.

  When you click Help and Support, I get the error code 0 x 80004005. Failed to start.

  This means that I have some bad files? After scanning the computer, no virus was detected.

  Hi KarelPloeg,

  Welcome to the Microsoft Community and thanks for posting the question. Looks like you aren't able to open the help and Support Windows in Windows Vista.
  Try these suggestions and check:
  Perform the check and scan SFC.

  Use the System File Checker tool (SFC.exe) to determine which file is causing the problem and then replace the file. To do this, follow the steps from the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  In addition, visit this link and check:
   

  I can not open Help files that require the Windows Help program (WinHlp32.exe)

  http://support.Microsoft.com/kb/917607

  Hope this information helps. If you have any other questions feel free to respond and we will be happy to help.

• "Error - a problem prevented the document under analysis. Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner"while trying to scan using HP G4050 on windows 7

  A problem prevented the document are analyzed. Windows 7 - HP G4050 scanner.
  I have a HP G4050 which worked fine with Vista.  After the upgrade to Windows 7, I get the following error when scanning:

  A problem prevented the document are analyzed.  Please try again, or to correct this information, see Help and Support or the documentation that came with the scanner.

  I get a different error during an attempt of an overview.  It starts to get an overview of the page, gets about 2 inches to the bottom of the page and then I get the following error:

  An error occurred when you set the properties of the scanner.  If another program is scanning, please wait to complete, and then try again.

  I downloaded the latest driver (and reinstalled several times) of HP with no luck.  No errors are recorded in the Application events.

  I'm going nuts trying to figure out this one!  Thanks for your help.

  BT

  Update:

  I finally had time to unplug the scanner, wait 60 seconds and then plug it again.

  Problem solved.

  Scan of stupid...

  BT

• Help and Support Windows has encountered a problem

  Original title: HELP, SUPPORT, MAINTENANCE, TROUBLESHOOTING

  RUNNING WINDOWS 7 NO HELP NO UNABLE TO RESOLVE SUPPORT ISSUES. IMPOSSIBLE TO CHECK MAITANCE. GET THE ERROR MESSAGE. THIS IS THE MESSAGE I GET...

  Help and Support Windows has encountered a problem

  You might be able to solve the problem by restarting Windows Help and Support.

  If the problem persists, try the following:

  1. Search Help topics online on the Windows Web site.

  2. Contact your computer manufacturer or Support technique Microsoft for assistance. There might be a problem with one or more Windows system files or folders on your computer

  Hi Mokovdcone,

  ·        Exactly when you receive this error message?

  ·        You did changes to the computer before this problem started?

  ·        Were you able to access help and Support earlier on this computer?

  However, I suggest you look into the file Event Viewer if there are other important messages/error codes related to the issue.

  See the link below for more details:

  What are the information contained in the logs of the event (Event Viewer)?

  http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

  You can also follow the steps below and check if it helps.

  Steps 1

  You can try to download and install Windows Help program (WinHlp32.exe) as a workaround and check it it helps solve the problem, please visit the link below to download WinHlp32.exe for Windows 7.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=258aa5ec-e3d9-4228-8844-008e02b32a2c&displaylang=en

  If you have problems when installing the Windows Help file, please see the link below.

  http://support.Microsoft.com/kb/917607

  Step 2

  You can try running the following commands in elevated command prompt and see if you can help and support the windows properly.

  Follow the steps below:

  a. open the start menu, click programs principally made, select accessories.
  b. right-click on command prompt, and then click "run as administrator".
  c. type the following commands in the DOS prompt window and press ENTER at the end
  of each line:

  Regsvr32 msxml3.dll/u
  Regsvr32 msxml3.dll
  Regsvr32 /u msxml6.dll
  Regsvr32 msxml6.dll

  Regsvr32 jscript.dll
  Regsvr32 vbscript.dll
  Regsvr32 mshtml.dll

  Restart the computer and try to access help and Support.

  I hope this helps. Let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• can not update; "" Windows or windows defender ' more and I lost my; "' help and support ' file system on startup. Need help to get all that, please.

  I can't update "windows" or "windows defender". Followed the steps described by Microsoft help, tried to download manually, have asked Microsoft to help (no response yet) these first two things didn't work. I even had something like; change setting.that message security came for "Windows update", I have change the security setting, did not just well, still nothing.
  Windows Defender gives me an error code that looks like this;
  Error Code 0 x 80070005
  That's all I can get, and it will not update.
  and on top of it, I've lost my "Microsoft Help and support (it) when I click Start and click Help and support, I get a (?) all help options or when I click on it nothing there is totally 'empty '.
  I have one more problem.
  I tried to defrag my computer, and I can't do it either. I get a grey screen and if I click on anylise or defragment, it does nothing, no error message or anything else. Tried to manually defragment Traore does not work, tried to load a defrag on the web program, wouldn't let me load it.
  Nobody knows what happens here? why I'm having these problems all of a sudden? I do nothing but send E-mails and read my emails and I do not browse the internet or enter sites that are safer. So, what can I do? How to make everything return to normal? can someone help me with this?
  Also let me tell you right now, I'm not an expert on how to do things on the computer, so I'm scitish when it receives or sounds complicated. I don't want to lose my entire system because of these unfortenate none of the work programmes.

  Hello shessy49, welcome.

  I would recommend that we run a SFC (System File Checker) first scan to see what he finds. Try this:

  1. click on START
  2 type "msconfig" (without the quotes) and press enter
  3. go to the "Startup" tab and uncheck all the entries displayed
  4. click on 'Apply' at the bottom right
  5 restart your computer

  ---
  After the reboot
  ---

  1. click on START
  2. Type "cmd" (without the quotes). Right-click on the result at the top of the menu START and select 'run as administrator '.
  3. type "sfc/scannow" (without the quotes) and press enter

  If the question started very recently, you can try a system restore:

  1. click on START
  2. click on "all programs".
  3. click on "Accessories".
  4. click on "system tools."
  5. click on "system restore."

  6 follow the prompts shown to restore your system to a date before the problem started. Although the system restore does not target the personal data, it is recommended that you back up all data such as music, photos and documents in case something is not bad.

  Let us know what happens

  Thank you!

  Ryan Thieman
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• "Help and Support" on Windows Vista

  "Help and Support" which should be available on my Windows Vista suddenly stopped working.  If I try to access, he said his non-operational and contact my system administrator.

  What would prevent the HELP function to stop?

  My computer in an Inspiron 1525

  Hello

  First of all do to erase corruption and missing/damaged file system repair or replacement.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Then, run checkdisk - schedule it to run at next boot, then apply OK your way out, then restart.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  --------------------------------

  Then these that the 1st here should help solve the problem and the others are just in case.

  How to fix the Windows Vista Help and support
  http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

  Windows Vista and Support help pages do not display correctly
  http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

  "Help and support error" - Service not started
  http://WindowsXP.MVPs.org/Helpsvc.htm

  Difficulty of support and Windows Vista Help
  http://www.Windows-now.com/Media/p/36567.aspx

  I can not open Help files that require the Windows Help program (WinHlp32.exe)
  http://support.Microsoft.com/default.aspx/KB/917607

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Windows Help and support does not start

  Windows Help and support will not start. I get an error that sent me to the web site for help.

  Hello

  The 1st should help solve the problem, and the others are just in case.

  How to fix the Windows Vista Help and support
  http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

  Windows Vista and Support help pages do not display correctly
  http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

  "Help and support error" - Service not started
  http://WindowsXP.MVPs.org/Helpsvc.htm

  Difficulty of support and Windows Vista Help
  http://www.Windows-now.com/Media/p/36567.aspx

  I can not open Help files that require the Windows Help program (WinHlp32.exe)
  http://support.Microsoft.com/default.aspx/KB/917607

  I hope this helps.
  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.